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4.0
#70 of 151 hotels in Christchurch
Location
Cleanliness
Service
Value
Capturing the vibrant energy of the city centre, Fable Christchurch will set the new standard in luxury accommodation and dining, with exceptional customer experience at every turn.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Qualmark.
HOTEL STYLE
Romantic
Charming
Languages Spoken
English
Location
166 Gloucester Street, Christchurch 8011 New Zealand
Fable Christchurch
79 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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I was down for business and stayed 5 nights, the location is super handy and has dual entrances, one at the front and one on the side, but have after hours swipe card readers for late access. Reception was clean and tidy and staff super friendly. I was out on the 12th floor looking out at the Cathedral. Room was tidy and had good amenities, it was clean but definitely needed a couple of repairs, one being on the corner skirting board, looked like water damage and had a big gap, very noticeable. I really liked the clean sheets, lots of pillows and comfy bed, the TV was decent and easy to operate. Small mini fridge with drink selection, but as usual the pricing is ridiculous, $6 for a small 300ml bottle of coke. You are better off going out the side entrance to the store 50 meters away for snacks/drinks. Comes with Nespresso machine that takes standard pods.
Decent air conditioning unit kept the room warm.
This is one of the few places that their safes are easy to operate and are setup at a decent height.
We had bad weather after day 3 and I got a leak coming in via the top of the window sil, I spoke to reception, they were super amazing and gave me a replacement room a level up which had slight more room.
I ordered room service, burger and waffle fries, yummy but expensive, their onsite restaurant is easy to navigate, I only had the continental breakfast each day, nice but got bored with it by day 3 pretty much the same thing.
Would I return, yep sure will.
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Date of stay: July 2022
Rooms
Location
Service
Trip type: Travelled on business
Room Tip:Â Rooms 1-15 are facing the Cathedral side, best get a decent view from level 12 up
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Graeme Back, General Manager at Fable Christchurch
Responded 20 Jul 2022
Kia ora and thank you very much for sharing your excellent feedback with us. We have noted your constructive points and will continue to work towards ensuring we exceed our guest expectations on each and every occasion. Kind regards
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We had a lovely night at the Fable Christchurch, very nice welcome drink and fortune cookie for Chinese NY on arrival.. The location is great and I thought the rooms were nicely appointed. The bed is super comfortable and nice toiletries in the bathroom.. Our rate included continental breakfast, which was a small platter of different types of breakfast, a great idea and yummy. Very nice welcoming staff. Would definitely go back.
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Date of stay: February 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Faisal Sayed, General Manager at Fable Christchurch
Responded 9 Mar 2022
Dear Waihe, Thank you for taking the time to provide feedback on your recent stay with us at Fable Christchurch. I appreciate you commending on our facilities and team members - they will be very pleased to know that you have highlighted their helpful service. I am very lucky to be working with a team of colleagues who enjoy serving our guests and providing the best service possible. Waihe, thank you once again for taking the time to complete the review and I hope that we have the opportunity to welcome you back again soon. Best Regards, Faisal Sayed
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I chose this hotel because I have often stayed at the Fable in Auckland. That venue is a boutique hotel in Ponsonby with well appointed rooms. This is the former Rendezvous hotel that has been purchased and refurbished by Fable. So the Christchurch Fable is more of a traditional hotel but I cannot help but contrast my stay with the Auckland experience. The best feature of this hotel is the location. It is just across the road from New Regent Street with its bustling bar and restaurant scene. With Christchurch still suffering from post earthquake damage and empty sections it is great being so close to one of the more interesting streets in town. It is also close to the new cycleway/walkway by the Avon river which is a pleasant place to take an evening stroll. The hotel staff were friendly and helpful. Some were plainly still under training and were a bit nervous. I thought they may have noticed that I am a return customer but that didn't seem to register on the system. My room was small but comfortable and located on the sixth floor. I was not bothered by any traffic noise. One criticism was that although the bathroom has been refurbished the skirting boards in the room were scuffed and worn. I don't understand why the room has not been repainted. The minibar was subject to extra charges unlike the Fable in Auckland where the minibar is included (not including alcohol). I ate dinner in the hotel restaurant as I was travelling alone. The meal was very disappointing and this needs to be addressed if this hotel expects to be taken seriously. I was charged $40 for two pieces of panfried fish, some plain couscous, a few carrots and some chopped lettuce. I could have done better myself and I'm not a great cook. This is not five star cuisine. I should have walked to New Regent street. The complimentary breakfast was small but adequate. I was charged extra for a flat white. Again, this is in contrast to the Fable in Auckland where the breakfast is extensive. I have included some photos. I wold stay here again because of the location and because the introductory price is favourable but i would not eat at the restaurant.
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Date of stay: January 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Faisal Sayed, General Manager at Fable Christchurch
Responded 13 Jan 2022
Dear Leisa R, We sincerely appreciate you taking the time to send us your feedback. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. Whilst I am delighted to know that you will continue to stay with us. I am saddened to read that your stay was not the most enjoyable due to the dining experience. Please accept my sincerest apology if it did not meet your expectations. At Fable Christchurch, we are always determined to provide high quality product and service and we are very disappointed that we failed to deliver those expectations during your stay compared to fable Auckland. Leisa, I can assure you that I have shared your feedback with our executive chef and the team as a matter of seriousness. This is certainly not an experience we strive to deliver, your feedback will be a learning opportunity for us all and we will work harder to truly deliver the fable experience that we promise. I trust you will give us another opportunity in future to restore your faith on us and the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon. Kind regards, Faisal Sayed General Manager
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Fable Christchurch is the perfect location; close to walk into town through the lovely walkways and shops or through the streets with its beautiful street art. The staff are all about you, the guest, so welcoming - loved my drink and special chef treat. My balcony room level 12 had great views. The bed was very comfortable with quality linen and pillows. Room amenities including toiletries were also just that little bit special and the hotel is worthy of its rating. I will be back.
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Date of stay: February 2022
Value
Service
Room Tip:Â ask for higher than level 12 for a balcony room as the A/C unit. A corner room has the additional...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Faisal Sayed, General Manager at Fable Christchurch
Responded 9 Mar 2022
Dear Marvynne A, I am Delighted to receive your favorable review of Fable Christchurch. I could not agree with you more that our location is certainly a highlight and very convenient for many of our guests to explore the famed icons of Christchurch or local attractions! The comments you made regarding your stay with us are most appreciated. It is always a pleasure to receive positive feedback from guests who have enjoyed their stay here at the Fable Christchurch. We look forward to welcoming you back to the hotel in the near future. Best Regards, Faisal Sayed
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We had a three night stay in a superior king room on the 15th floor, a corner room so we had a view over Christchurch from two windows. Fabulous views, lovely room with a very comfortable bed, good bathroom with a great shower. Very quiet with no disturbance from other guests. The lifts are quiet and fast. The continental breakfast included in our deal was interesting and tasty, the cooked breakfast plentiful and the coffee was very good. Very close to city centre and plenty of restaurants nearby. About a ten minute walk to the Riverside complex. The staff are friendly and helpful, although we had to wait for someone to appear in the bar area on a couple of occasions. Restaurant staff were brilliant. Would happily stay again and recommend Fable to all.
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Date of stay: March 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Faisal Sayed, General Manager at Fable Christchurch
Responded 21 Mar 2022
Dear janinel234, Thank you for taking the time to provide feedback on your recent stay with us at Fable Christchurch. I appreciate you commending on our facilities and team members - they will be very pleased to know that you have highlighted their helpful service. I am very lucky to be working with a team of colleagues who enjoy serving our guests and providing the best service possible. janinel234, thank you once again for taking the time to complete the review and I hope that we have the opportunity to welcome you back again soon. Best Regards, Faisal Sayed
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A typical city hotel but none the worse for that. Room was a little on the small side in terms of space for suitcases etc but was well equipped enough. Bathroom had a good shower (no bath). Bottled water in the fridge was very expensive and the tap water drinkable. There were only 2 lifts which made for a delay waiting for lifts that were then full. Breakfast was good. Plenty of choice - cereals, yoghurt, cheeses, meats, breads and pastries. We had the continental breakfast and that was enough. Actually felt sorry for the chef doing the cooked breakfast since both mornings we were there we didnt see anyone have cooked breakfast. Situation is ideal - right opposite New Regent Street and 10 mins walk to the riverfront and shops. Right round the corner from the main tram stop. Overall a good hotel for a short city stop.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Graeme Back, General Manager at Fable Christchurch
Responded 6 May 2024
Kia ora and thank you for sharing your positive feedback. We do hope you enjoyed the rest of your stay in New Zealand. Kind regards
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The rooms were well appointed, but were exceptionally small. Sheets are not changed daily, and when our room was made up, several pieces of paper were included in the "made" bed! There are only two elevators in this fairly large hotel, which serve 14 floors. Even if these elevators were not being used by service staff for room cleaning, this capacity falls short of what is needed. The strength of this hotel is a downtown location.
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Date of stay: November 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Graeme Back, General Manager at Fable Christchurch
Responded 16 Jan 2023
Kia ora and thank you for your feedback. In relation to linen changes, we actively look to change out bed linen every 3 days which is in line with general hotel policies. We of course would be happy to change daily on request. Kind regards
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Room Tip:Â Apparently rooms facing Gloucester street can be a bit noisy - opposite Theatre and the bars of...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Graeme Back, General Manager at Fable Christchurch
Responded 6 Oct 2022
Kia ora and thank you very much for sharing your excellent feedback with us. My team and I are delighted to have exceeded your expectations and look forward to warmly welcoming you back to stay with us again. Kind regards
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From the moment we checked in to the time that we were leaving all staff were friendly, caring and focused on ensuring our stay was enjoyable.
The room was comfortable, quiet, clean and nicely finished. With the hotel within ten minutes to the shopping and restaurant district it was great to be able to leave the car parked and walk.
If you’re wanting to enjoy a great location, handy to everything whilst not compromising on quality then look no further - the Fable delivers.
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Faisal Sayed, General Manager at Fable Christchurch
Responded 21 Mar 2022
Dear PWM-NZ, Thank you very much for such wonderful feedback. I am Delighted to receive your favorable review of Fable Hotel Christchurch. I could not agree with you more that our location is certainly a highlight and very convenient for many of our guests to explore the famed icons of Christchurch or local attractions! I'm also pleased to read that our team were friendly and always on hand to show you the way! I trust that we may have the pleasure of your company again soon at Fable Christchurch. Best Regards, Faisal Sayed
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I loved the Fable from the time I entered. I was stuck in Christchurch as my car broke down and it was the one place that had the most amazing customer service. Aleisha at the front desk was great to chat to and every other staff member made me feel like royalty!
I really liked the clean sheets, lots of pillows and comfy bed, the TV was decent and easy to operate as was the wifi.
Small mini fridge with drink selection, Nespresso machine, robes and slippers were a nice touch. The air conditioning was decent and keep the room cool and warm when needed.
I ordered room service the first night and absolutely loved the waffle fries, fried chicken and salad and the second night I ventured down to the restaurant and enjoyed a lovely glass of wine, steak, fries and salad.
The only thing that wasn't great was the room was rather noisy on the second night. It sounded like there was someone caught in a pipe and there was banging and clanging with dripping. I guess for a 5 star hotel it could of done with a bit of a renovation in the rooms. The carpet was frayed, bathrooms slightly mouldy and stains on the carpet. From what I heard this hotel is still in the process of being renovated.
Overall this place was amazing! I would definitely return
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Date of stay: July 2022
Location
Cleanliness
Service
Room Tip:Â Rooms ending in 19,20,21 don't have great views and seem to be quite noisy if there is a storm.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Graeme Back, General Manager at Fable Christchurch
Responded 4 Sept 2022
Kia ora, Many thanks for sharing your excellent feedback and do look forward to welcoming you back to stay with us again sometime very soon. Kind regards
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There are more places to choose from in the Christchurch area.
PRICE RANGE
$139 - $206 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandSouth IslandCanterbury RegionChristchurch
NUMBER OF ROOMS
171
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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