Well where do I begin... Room on Saturday 22nd was not ready at 3.30pm, was offered a drink nothing. Got into room around 4pm the room look liked it wasn't done properly, poo in the toliet yes thats right poo how could you miss that ? Rubbish bin wasn't clean, water in the coffee machine, soap still left for a guest before, face cloths were dirty, shampoos etc wasn't topped up, no pillow case on the pillow, bed looked like it was remade. Not to mention the carpets arr disgusting like they were the last time I stayed. I asked to speak the the manager of the hotel 4 times all I got was he's busy or he's not here manager seems not the care about this place. Worse hotel in Christchurch for a weekend away!!!!
Cosy rooms and good bathrooms. Service was alright, and the breakfast was good. The packages were very confusing with the breakfasts tho - and I found some stains on our blankets, aswell as our face towels getting taken away during room service but not replaced?
I had purchased a 2 night stay voucher via grabone, I thought as I wasn’t going to use the voucher I would Surprise my sister, her husband and the child a night away. Before I booked anything contacted the hotel with a copy of my voucher and asked if it was ok if a child stayed as well and to only use it for one night not the two. This was all ok so booked it. They booked it in for 2 nights so rang a couple of days before to change to just the one night and then to check about car parking, was allocated a park at no cost due to only staying 1 night. All fine until they got back at midnight after the event they went to and there was no carparks available, decided it was easier to grab things from the room clock out and drive home that night than try find a carpark somewhere else and carry a sleeping child how ever far they found a carpark away. The hotel has since tried to charge them for breakfast, something that was included in the voucher but something that also wasn’t had as didn’t stay, would definitely not recommend to stay here again…
My new accommodation when staying in Christchurch. A new hotel on Manchester street, which offers quality accommodation. The rooms are well laid out, and the bathrooms have very good facilities. A restaurant, is situated on the ground floor , unfortunately, doesn't open until 7.00 am. Also, a roof top bar, to enjoy a pleasant night. A good place to stay, that is so handy, to the bus centre, trams, and open spaces.
Excellent rooms (although small they were well laid out and quality fittings). Breakfast was excellent. Staff friendly. Roof-top bar great for pre-dinner cocktail. Quirky nature so a bit different to a boring standard place to stay.