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Rooms were nice and comfortable, clean and after a long cold day, they were pre-warmed for us on arrival. Well located, easy access and we were able to park out the front of our room. Couldn’t ask for better hosts. Will return and recommend.
Response from Lugano_11, Owner at Lugano Motor LodgeResponded 25 June 2018
Thanks for the great review, delighted that you had a great stay and will be very happy to see you return.
Lovely clean units, good central location. Only criticism would be that the bed had a hump in the middle. One side of the mattress was quite hollowed. Would stay again as the owners were lovely but they might need to lie on all the beds...More
Response from Lugano_11, Owner at Lugano Motor LodgeResponded 5 June 2018
The room that you were staying in has a super king sized bed that can be split in half which creates that join down the middle. All our beds have luxury mattress toppers which can become 'hallowed', we will ensure that this is addressed. Great...More
We book in for one night, we had the most amazing welcome. We were treated with lovely friendly lady, she helped bring in our bags they had turned the Hester on for us before our arrival I would happily return again and would highly recommend...More
Thank Tania P
Response from Lugano_11, Owner at Lugano Motor LodgeResponded 3 June 2018
Hi Tania, thank you very much for taking the time to write your review. One thing that we always do is to ensure in the winter months that the heating and lights are on when our guests arrive. We look forward to meeting you again.
I came down for a friends birthday party. Was a short stay but was very impressed. Room was clean and well maintained. Double glazed rooms made for good privacy. Staff were super friendly. Was an easy walk to town and local amenities.More
Thank Jan-Marie W
Response from Lugano_11, Owner at Lugano Motor LodgeResponded 2 May 2018
Thanks for the review Jan-Marie, we appreciate the feedback and the time taken to write the review. We are both trying hard to deliver a great product and high levels of service, and are constantly improving the rooms to make our guests stay memorable for...More
Very friendly and helpful hosts. As a large family room is a requirement and the bedrooms were large and with a tv in each all ages were catered for. Clean , beautifully maintained and serviced. A great place to enjoy with the Square across the...More
Response from Lugano_11, Owner at Lugano Motor LodgeResponded 27 April 2018
Thank you very much for your review and your positive comments, we very much appreciate it. We are constantly improving all aspects of the motel and strive to provide the best service we are able to.