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Sofitel Wellington Hotel

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Traveller (415)
Room & Suite (181)
Dining (69)
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About

#6 of 53 hotels in Wellington
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Surrounded by lush botanic gardens, Sofitel blends French 'art de vivre' with New Zealand's capital beauty. The 5-star hotel is central to Parliament's precinct, premium shopping and Sky Stadium. Guest sanctuaries of luxury rooms and suites feature Sofitel MyBed and modern bathrooms with refined French amenities. Indulge in Club Sofitel enjoying the rituals of breakfast, all day refreshments, Le Goûter afternoon tea and Apero Chic canapés. Socialise in luxury at La Serre Bar and renowned restaurant Jardin Grill, serving lively food and beverage with an open kitchen show casing Chefs artistry of a Manuka and apple wood fired Grill. Indulgent wellness begins at So Fit gym, a haven of modern treadmills, weight and resistance machines. Include indoor fitness with invigorating walks through Wellington’s iconic landmarks The Beehive, Te Papa Museum, Wellington Botanical Gardens, Cable Car, Zealandia Sanctuary, and Cuba Street. The upmarket, relaxed restaurant is ideal for elegant dining. Gather with friends, clients and colleagues to dine in the theatre of our Chefs creating mouth-watering dishes from a wood-fired Grill through to delectable desserts. Inspired by our botanical surrounds, La Serre is French for glasshouse and is a whimsical embodiment of our locale, brought to life through a chic design. Choose from a range of premium local gins, fine wine, craft beers and light dishes. Take advantage of wellness facilities as well as fitness equipment to relax and work out on your own schedule. Open 24/7, So Fit features a full range of equipment: Treadmill, PowerMill, Cross-Trainer, Bike, Rowing Machine, Leg, Shoulder and Chest Press in addition to a Leg Extension Exercise Machine.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Children Activities (Kid / Family Friendly)
Taxi service
Business Centre with Internet Access
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Quiet
Trendy
Languages Spoken
English
686Reviews13Q+A69Room tips

Reviews
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Samuel S wrote a review Feb 2024
2 contributions
Already left a review expressing how terrible and disappointing our experience was at the restaurant. Club sofitel was also horrendous, left uncleaned and unattended most of the day. Had to keep asking staff to tidy up who just rolled their eyes (great customer service). Housekeeping in the hotel was the only positive for our stay here, they always greeted with a smile and made us feel welcome. Whoever is running the restaurant and the hotel seriously needs to take a closer look at these areas, judging from other reviews, this isn't uncommon for such poor service.
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Date of stay: January 2024
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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chrishayward wrote a review Feb 2024
Wahroonga, Australia1983 contributions213 helpful votes
Lovely hotel handy to everything. Easy walk to the tram up to the Botanic gardens, Space Place and even catch the shuttle to Zealandia, The restaurant has a good menu and make you feel welcome very spacious room, comfortable bed nice clean bathroom.
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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poroger wrote a review Feb 2024
Southampton, United Kingdom228 contributions184 helpful votes
absolutely beautiful room we had a king size overlooking the gardens. The rooms are luxurious and classy. Everything you need is here. Nespresso coffee machine, kettle fridge safe iron and board, dressing gowns. The drive/entrance to the hotel is a bit if a challenge with a narrow circular walled entrance on a steep hill! It’s a great location and near all attractions and loads of restaurants etc. although it is a steep short walk up hill from The centre. Only negative is one side of the bed has no power or light switches. There is a lamp but the switch is difficult to reach in the middle of the night. WiFi is good. We used valet parking at $55 pn which had increased from the $40 we had read. Staff were very helpful and friendly. There was a note in the room to say they were experiencing staff issues with Food and Beverage and this was very obvious on our fourth morning where staff struggled to keep up. It was chaotic with wrong orders being delivered or not at all. It was a shame as all the staff were very young and no one in a senior position to direct the young staff how to cope more efficiently. The breakfast service is the only reason for not giving five stars.
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Date of stay: January 2024Trip type: Travelled as a couple
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ValueLuxurySeeker wrote a review Feb 2024
Canberra, Australia95 contributions52 helpful votes
This is a nice hotel, with nice rooms. It is not absolute top notch luxury, but is quite acceptable for a small scale 5-star hotel. It's just a short walk from the main city centre of Wellington, close to the Beehive (Parliament Building). The food in the restaurant was also good. We are members of the Accor ALL program so get discounts on meals and drinks at Accor properties. We got a good rate over Christmas and overall, was very good value. All in all, this is a solid choice in New Zealand's capital city. Recommended.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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liam404 wrote a review Feb 2024
Wellington, New Zealand53 contributions14 helpful votes
I booked a superior room and managed to secure a deal through Accors red hot room special. I’ve always wanted to stay here so seemed like the perfect opportunity. The check in wasn’t anything special pretty run of the mill. One thing that really irritates me is that as a silver member a benefit is late check out. I completely understand it’s no way guaranteed and based on availability however when I asked for this I could feel that it was a major hassle and felt like I was putting her out by asking and she let out a bit of a sigh. She initially gave me 30mins late checkout which is an absolute joke. I thought maybe they were very busy or full but when I enquired she said it’s quiet the next few nights because of a public holiday. Most Accor properties can usually do 2pm late check out if available. Eventually I was given 12pm late checkout (1 hour extra) which was better than nothing I guess but it’s really not the best first impression to have to try haggle to get it. At the very least she could have sounded remotely interested in trying to help even if she couldn’t. I was given a room on the 11th floor, it was a corner room and normally these are better but I found this wasn’t the case, as in addition to the main window there were 2 smaller narrow windows which had blinds in lieu of curtains. The blinds let too much light in around the sides at night and in the morning. The room itself was fine, sort of what I expected, but nothing more. There was only 1 free power socket by the bed (also shared with the desk) which in my mind is unacceptable for a modern hotel. There were 2 USB ports on one side of the bed. The bathroom was modern, clean and spacious. I chose not to dine at the in-house restaurant but did have a couple of drinks at the bar. I did not like the fact that staff were congregating at the bar loudly having personal conversations and jokes (mid-serving customers too). A bit of professionalism could have gone a long way- save those conversations for later. Id compare it to a bit like sitting in a youth hostel, and not a 5 star hotel. Maybe this just pointed out how quiet the hotel was during my stay? Would I return? Probably not, I believe the Movenpick further down the road offers a better all round package (has a pool, sauna etc) and has a comparable if not better room rate.
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Conor G wrote a review Feb 2024
Somerville, Australia55 contributions11 helpful votes
We stayed 2 nights just after Xmas. We are diamond members and were upgraded to a nicer room which was much appreciated and was a very nice room. The check in was very slow and the room not ready when it should have been though so we had to wait for that. The location is really good and close to everything you need. We found the food here to be really great. I had excellent steaks which were cooked to perfection and beautiful quality meat. The breakfasts were great as well and Gladys who served us was just very lovely. The club lounge was a bit disappointing that it had the opening hours of 5pm to 7pm but the first night the guy operating it didn’t serve drinks until 5:25 and was late the next night as well. He mentioned a few times he was from marketing and not his usual job. Otherwise it’s a nice hotel, more like an MGallery size from our point of view but great quality place.
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Date of stay: December 2023Trip type: Travelled as a couple
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pamela wrote a review Feb 2024
Sydney, Australia10 contributions8 helpful votes
Hi we stayed at Sofitel Wellington in January 2024. The service we received from the amazing staff was excellent. Staff were friendly and helpful and made our stay extremely enjoyable, in particular, Vyanni, Henry, Sergio, Lisa, Paul, Joy, Gladys, Danesh, Toni, Grace and Elco. A huge thanks to them. Good location, next to Parliament. The key issue with this hotel is that the wifi is slow and unreliable and needs to be overhauled as soon as possible. Trying to do work using the hotel wifi is an exercise in frustration and futility as the wifi goes down multiple times daily, at times for a couple of hours.
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Date of stay: January 2024Trip type: Travelled with family
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Maria P wrote a review Jan 2024
Virginia7 contributions1 helpful vote
We reserved a junior suite which actually turned out to be two joining rooms and one of them was converted into a living/dining area. I did not care for the black carpet and the room was very dusty. When we went to sleep, we realized that there was a stain in the sheets. We were so tired that we decided to sleep without the covers. The next day when we called to report it, we were told that housekeeping was going to change them. By the time we left for the day, they had not come to replace the sheets. At night when we were back, we discovered the sheets had been replaced but with sheets with a huge hole. Again, we were so tired and since it took them so long the first time and it was our last night, we decided to let it go. I made this reservation after a great experience I had with Sofitel in Mexico City. What a disappointment! We had dinner at their restaurant and food was good, however for breakfast, even though they were serving only one table, it took several minutes before we and a lady who had been waiting before us were seated. The staff tries to be nice, but sometimes they look untrained.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Todd W wrote a review Jan 2024
1 contribution
A pleasant stay at a well appointed quality hotel. The room was spacious, private and secure, the bed was comfortable and the bathroom was clean. The gym contained a good range of equipment and amenities. Those looking for the Club Sofitel experience should consider twice before paying for the experience. The Club room was a decent size, however there was a failure to service the Club room throughout the day on a regular basis, meaning guests were left to either clear tables themselves or sit and wait for staff to eventually arrive on a sporadic basis to do so. Yes, first world problems indeed, but if you are going to provide a service that you expect people to pay good dollars for, then you need to provide the accompanying service that guests have in fact paid for, rather than provide just lip service to the notion.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Push the staff to keep on top of the Club Room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Passport08074729048 wrote a review Dec 2023
1 contribution
Very nice place. Fantastic food. Service is not up to par with amenities. - Saturday night meal - had to work to get the waiters attention at least four times. Restaurant wasn't half full. Food was amazing... service not so much. - Guy at the counter on Sunday am the 24th - not helpful at all. Realized I needed a larger car than the average Uber size here to airport due to luggage volume. Yes, my mistake. 2 hours before departure. He had one option and no others. Not interested in helping beyond that. I am not from here so now I have to scramble - no concern on his part at all - back to sleep behind the counter...
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$282 - $433 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandGreater WellingtonWellington
NUMBER OF ROOMS
129
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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SOFITEL WELLINGTON HOTEL - Now $202 (Was $̶2̶7̶6̶) - UPDATED 2024 Reviews & Price Comparison (New Zealand) - Tripadvisor

Frequently Asked Questions about Sofitel Wellington Hotel
Which popular attractions are close to Sofitel Wellington Hotel?
Nearby attractions include Escape Mate (0.4 km), Tarot Zamm - Tarot Reader (0.5 km), and New Zealand Parliament (0.3 km).
What are some of the property amenities at Sofitel Wellington Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel Wellington Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Wellington Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Wellington Hotel?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Sofitel Wellington Hotel?
Conveniently located restaurants include Hillside Kitchen and Cellar, The Thistle Inn, and Picnic Cafe.
Are there opportunities to exercise at Sofitel Wellington Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Sofitel Wellington Hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Wellington.
Are any cleaning services offered at Sofitel Wellington Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Wellington Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Sofitel Wellington Hotel?
Many travellers enjoy visiting Old St Paul's (0.6 km), Wellington Cable Car (0.6 km), and Government House (3.0 km).