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Shepherds Arms Hotel

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Traveller (79)
Room & Suite (17)
Dining (12)

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About

#39 of 53 hotels in Wellington
Location
Cleanliness
Service
Value
The Shepherds Arms Hotel & Speight's Ale House is a Boutique Hotel offering a warm and friendly stay in Wellingtons oldest historical village. Close to all Ferries, Train Station, Botanic Gardens, Parliament, Katherine Mansfield House, Cable Car and Wellingtons vibrant night life. A full restaurant and Bar is available downstairs offering great Kiwi hospitality with fantastic meals and the best range of quality NZ Beers. Free car parking, internet, laundry is also available. We look forward to seeing you soon.
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Property amenities
Free parking
Street parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Baggage storage
Non-smoking hotel
Ironing service
Bar / lounge
Restaurant
Kids' meals
Special diet menus
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Room features
Desk
Telephone
Wake-up service / alarm clock
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Historic Hotel
Languages Spoken
English
223Reviews2Q+A32Room tips

Reviews
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Andrea M wrote a review Feb 2024
3 contributions
The hotel is definitely not boutique perhaps once upon a time it was but not today. Old tired smells and not worth the money paid. Not even given a small milk to go with the coffee station. Hotel in the name is misleading no service to speak of more a motel. Very hot in the room but had a fan so that ran all day. Checked in and never saw anyone again. A shame really it must have been lovely in its day but she looks and feels neglected today.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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C B wrote a review Jan 2024
1 contribution
The good bit: Reception and housekeeping were friendly and housekeeping was done to a clean standard, with toiletries provided. Location very convenient to Thorndon, Botanical Gardens and western suburbs. Onsite parking. The bad bits: 1. TL;DR charged for 3 rooms instead of the 2 used due to an error at check in. Manager is refusing to reimburse us for unused room. Seriously doubt they would have sold the vacant room later than our 7pm check in. We booked two twin rooms for our group. On being checked into just one room at reception (lovely friendly receptionist) I checked my booking.com email and then queried reception, showing them my email. Both bookings were listed in my booking.com email and neither of us noticed that the second room was booked under the name of my partner. The receptionist therefore didn't realise that the other room our party had booked was ours. Honest mistake on both parts. She said there were no twin rooms free and offered us a slightly more expensive queen room with ensuite (which I agreed to and paid for on the spot). Later we discovered that the hotel had set aside a second twin room (in my partner's name). Booking.com had charged the hotel the booking fee and later the hotel charged the room to our credit card. I phoned to sort this out (left a voice mail, got no response). I followed up by email when we got back from travel and asked to be refunded for our unused room (which was cheaper than the room we ended up paying for). The response was rude. The manager said the refund couldn't be made because a non-refundable booking fee had been paid to booking.com. I said I was happy to cover the fee and otherwise be reimbursed either for the room we didn't use or the room we didn't book. Roughly 2 weeks later, still no response. We were open to solving this without loss to the hotel. (Again, it is highly doubtful at 7pm that they would have sold the empty room if available to anyone else). Manager refuses to engage and I now see that the hotel is currently not taking bookings through booking.com. 2. The rooms were clean but in need of repair. We booked cheap and you get what you pay for. But having moved to a slightly more expensive Queen room with spa tub, we wouldn't have wanted to use the that feature (spa tub) because of rotten wood surrounds. Also, we couldn't sit in the chair because it was at risk of collapse.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mark C wrote a review Nov 2023
Taupo, New Zealand119 contributions46 helpful votes
What a beautiful place, quiet in our room, full on bar and restaurant below, amazing meals and great service. Room was pristine, beds were comfortable and off street parking is a God Send. We will be back, cheers everyone at the Arms for giving us a great 2 nights in Welly.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Maggy wrote a review Oct 2023
6 contributions
Staff were friendly and the beds were fine. We couldn't use our ensuite bathroom because the sliding door was so broken you could barely get in and out. Also had no ventilation. Thankfully there was a seperate shower and toilet down the hall, but that shower didn't drain. There were no hand drying facilities in the toilet. Wouldn't stay here again.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Low Budget quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Baaldy wrote a review Feb 2023
Wellington, New Zealand47 contributions4 helpful votes
Great place. The boss made us feel extremely welcome. Nothing was too much trouble. Relaxed friendly atmosphere. Perfect room. Affordable, well positioned. We ate there after coming back hungry from the races. Lovely food. Awesome staff. Perfect!
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Michael J wrote a review Jan 2023
London, United Kingdom10 contributions3 helpful votes
Large friendly bar/restaurant area. Not a large menu but it covers most needs. Our beer drinker friend said that the selection of ales was goodStaff are efficient enough and helpful. Would certainly go back again. .
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Torsten P wrote a review Dec 2022
Beware of dangerous owner, stay elsewhere! We (3 adults) had booked 3 rooms but only got 2 rooms at check-in. During our 6wk round-the-world trip we had alternated between 2BR and 3BR´s, but always with 3 separate beds. These only had 2 beds so we told them there was a mistake. Instead of realizing we had a booking of 3 rooms (they only got 8 rooms) they spent 30min to get us another 2nd room with 2 beds. We were very busy so we just dropped our luggage and left for town. Upon return early evening we double checked our booking and realized the real mistake. We were too tired to move again so we hoped for a compromise/some refund. Staff called the owner and now it got really scary. I tried to explain what happened but he kept interrupting calling me several times a f..ing idiot and that he would come over to "take care of me" - in a way that scared us all night, a real nightmare!! From the short conversation (he called me again a f..idiot and hung up) with him I could not rule out any scenarios but it was too late to move into another hotel. We could barely sleep and left early morning, just happy we didn´t get attacked or our car damaged over night. We met many wonderful people in NZ, this was just a very bad and primitive apple!!! Don´t take a risk, stay elsewhere!
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tim H wrote a review Nov 2022
I would recommend looking at your bank transactions after eating here as they are siphoning money from transactions. Be careful eating here. Theives have realized they have done this multiple times.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JakeRaven wrote a review Oct 2022
Wellington, New Zealand76 contributions34 helpful votes
I moved to Thorndon a few months ago and decided to try out this pub. They were once a Speights Ale House. They no longer hold that title, but still have Speights products on tap. The staff are always friendly, the beer fresh, and the food tasty. But the five stars come from their amazing cheese and bacon wedges. Wedges have been my go-to bar snack for years, but this pub's version is the best I have ever tasted. Hot, crispy and full of flavour. They are amazing. I've tried about half the menu, either on my own or with friends, and it is always superior pub fare. But the wedges are out of this world and not to be missed.
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ulli S wrote a review Sept 2022
2 contributions
Maybe I should have read more reviews before booking… Starting with the positives: the hotel has undeniably a certain charm; staff was really helpful and friendly; the bed was clean and nicely done up; the location was perfect for the plans we had. But that’s where the positives ended for us: the bathroom window didn’t close, it was freezing cold the next morning after a night of minus temperatures; the toilet seat was extremely and visibly worn out; the bassin was broken on one side; there were spots that looked like mould; the windows in the bedroom were drafty with curtains which looked like never cleaned before (due to the cold I had to sleep with double layers of clothing). The furniture really visibly worn and old etc. The overall impression is that of a tired place in desperate need of refreshing and a proper clean up. In my view way too expensive ($140 for the night) for what was offered!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$102 - $138 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandGreater WellingtonWellington
NUMBER OF ROOMS
243
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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SHEPHERDS ARMS HOTEL - Now $98 (Was $̶1̶4̶3̶) - UPDATED 2024 Reviews & Price Comparison (Wellington, New Zealand) - Tripadvisor

Frequently Asked Questions about Shepherds Arms Hotel
Which popular attractions are close to Shepherds Arms Hotel?
Nearby attractions include Bolton Street Cemetery (0.4 km), Reserve Bank Museum (0.4 km), and St Andrew's on the Terrace (0.5 km).
What are some of the property amenities at Shepherds Arms Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Shepherds Arms Hotel?
Top room amenities include a flat screen TV, a refrigerator, and a desk.
What food & drink options are available at Shepherds Arms Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shepherds Arms Hotel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Shepherds Arms Hotel?
Conveniently located restaurants include Hillside Kitchen and Cellar, Picnic Cafe, and Daisy's.
Are there any historical sites close to Shepherds Arms Hotel?
Many travellers enjoy visiting Old St Paul's (0.9 km), Wellington Cable Car (0.8 km), and Government House (3.3 km).