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West Plaza Hotel

Traveller (57)
Room & Suite (22)
Dining (10)
About
Location
Cleanliness
Service
Value
In the heart of Wellington city opposite the Town Hall and Convention Centre; West Plaza Hotel offers a welcoming friendly atmosphere with 102 spacious and comfortable rooms. A short drive from the airport and ferry terminals and just a short walk to the national Museum Te Papa, the waterfront and the best shops, restaurants and entertainment the capital has to offer. Providing everything required to make your stay a comfortable and relaxed experience. Facilities include on-site car parking, 24 hour room service, flat rate wireless broadband access, tea/coffee making facilities, Sky TV and much more. Choose from 102 rooms - a combination of twins and doubles, including 6 suites.With large windows looking out to the hustle and bustle of the city. City Dining & Bar offers fresh New Zealand cuisine and a selection of boutique New Zealand wines.Choose from four versatile conference rooms; full catering, audio- visual equipment and presentation facilities are available.
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Property amenities
Restaurant
Room Service
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Paid Internet
Wheelchair Access
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Room features
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
Reviews & more
547Reviews
84Photos
7Q+A
100Room tips
Traveller rating
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Popular mentions
Great hotel clean well priced and very conveniently located. Beds a little small the staff are very friendly and helpful. Parking available at a price still cheaper than trying to park on the street. Highly recommend this hotel
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Response from WestPlazaNZ, Front Office Manager at West Plaza Hotel
Responded 2 weeks ago
Thanks for your positive feedback. It's great to hear you enjoyed your stay and we look forward to seeing you again soon. Regards, Catherine Hepburn - Front Office Manager
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ok, bottom line is food was an 8, ambience is a 3. My husband and I have been to the several places now for christmas buffet. My husband is keen on a buffet with Ham and Turkey for christmas - not worth cooking with only two of us. At the West Plaza, the Ham was excellent
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Response from WestPlazaNZ, Front Office Manager at West Plaza Hotel
Responded 3 weeks ago
Thanks for your comments, they will be passed onto our Food and Beverage Team. Our Christmas day lunch buffet is always popular and sold out again this year. We look forward to welcoming you back next year. We appreciate you taking the time to leave your positive review. Regards, Catherine Hepburn - Front Office Manager
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Good location in city centre. Value for money for what it offers. Rather dated with small bathroom,but we were only there for one night. Wake up call at 4.30 a.m in order to catch a flight. Taxi booked through hotel and waiting with set organised fare. Hotel was busy. We did
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Response from WestPlazaNZ, Front Office Manager at West Plaza Hotel
Responded 4 weeks ago
Thanks for your feedback. We appreciate your positive comments about the value for money and the location of the hotel Regards, Catherine Hepburn - Front Office Manager
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This was the first time I had stayed at the West Plaza. My room was a reasonable size, with comfortable bed although the bathroom was on the small size but OK. I was on the 5th floor but still heard some street noise. Sadly the service at breakfast was only average. Used tables
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Response from WestPlazaNZ, General Manager at West Plaza Hotel
Responded 5 weeks ago
Thanks for you feedback, your comments about breakfast have been passed on to the Restaurant Manager. We appreciate your feedback as it helps us to make changes and improve our service. Thanks again, Julie Wilcock - GM
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I booked for dinner a few weeks before we were due to go and asked to book for their Christmas buffet, also asked about carparking as one of our party uses a wheelchair and is not able to walk at all. I was told that there may be a park behind the hotel otherwise they could give
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Response from WestPlazaNZ, Assistant Manager at West Plaza Hotel
Responded 3 Dec 2018
Thank you for your feedback, we appreciate your comments. We are sorry that we did not have record of your pre-Christmas Buffet booking. Unfortunately the only other option we could offer on the day was the A La Carte menu which did not suit your group. As we advised, parking at the hotel is limited and cannot be guaranteed. We have extra parking spaces situated in the parking building behind the hotel these can be purchased for a 24 hour period. When the reception team discussed this with you they suggested you may like to pay by the hour directly at the parking building rather than purchase a more expensive overnight option. I apologise if our communication with you was confusing. If you would like to discuss anything in more detail please contact me directly. Regards, Adam Richan - Assistant Manager
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Triple Room
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View of my room and the car park
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how far to opera house
Hello, We are extremely close to the Opera House. It is a 5 minute walk away. Regards, West Plaza Hotel
0 votes
Hello, It is possible to sort out an evening check-in as we have someone on reception 24 hours a day. When you make your booking with our reservations team, please advise what time you will be arriving at the hotel so we can make a note in your booking. Regards, West Plaza Hotel.
0 votes
Do you have portacots available?
Hello, Yes we do have portacots available, there is an extra charge of $10 per night. Regards, West Plaza Hotel
1 vote
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Hello, yes there is. We have mini fridges in all our room types :)
0 votes
does west plaza have access to a gym?
Hello, thanks for your query. Yes we do, the gym is offsite our Reception team can issue you with a pass to Les Mills gym which is a 10min walk away. You can get 1 pass per person per day and use their facilities (no classes included)
0 votes
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12
"I would request the top 5th floor on any return visit"
"Ask when booking about room size as there were varying sizes from what I gather."
"Upper floors quieter due to street noise..."
"Upper floor."
"Full service, comfy quiet and clean & fresh - great sleep"
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PRICE RANGE
US$84 - US$145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
west plaza wellington
LOCATION
New ZealandNorth IslandGreater WellingtonWellington
NUMBER OF ROOMS
102
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