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Right in the middle of town .... apartment was clean spacious and everything we needed . Close to TSB Arena and Stadium and shopping Three of us went down to WOW and we were upgraded to a 2 bedroom apartment ...was fab Would definitely stay there again .
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Date of stay: October 2024Trip type: Travelled with friends
Room Tip:Â We were lucky arrived early and go a carpark right outside reception.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajeev Dahiya, Guest Services / Front Office at Adina Citylife Wellington
Responded 29 Oct 2024
Hi Jillprit, Thank you so much for your great feedback! We're pleased to hear that you enjoyed the spaciousness of your room and the amenities we offer. Our team strives to provide exceptional service, so your positive comments about our staff and guest service are truly appreciated. We look forward to welcoming you back to our hotel in the future. Kind regards, Rajeev Dahiya. Front Office Manager, CityLife Wellington
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a Directors Suite with two Queen beds last minute and was pleasantly surprised (Room 105, cost NZD$583 for 4 adults.
Two entrances to this hotel. Front Desk/Check is on Gilmer Terrace (6th floor), staff were friendly and very efficient. The other entrance is on Ground Floor via the lift, accessing the lifts and entry into the building via Lampton Quay with key card only.
CityLife has parking available but very limited, I counted about 12 spots, the staff were very helpful, saying there is more parking nearby at a Wilson car park, park at your own risk as used by public.
The apartment itself is spacious and clean, each bedroom had their own toilet and shower. We had a room facing Lampton Quay and we didn’t find the street noise too bad. Had all the amenities including a full kitchen with washing machine and dryer. There is room service, food can be ordered from nearby food outlets, delivery fee of NZD$8 as long as the order is $20. If you prefer to cook, there is a countdown and new world within a short walking distance.
The location of this hotel is excellent, shops and restaurants on your doorstep, walking distance to the Docks is 5 minutes, and maybe 10 minutes to Te Papa Museum. There is a bus stop right outside.
If I was travelling in a group or having a longer stay, I would definitely recommend!
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Date of stay: August 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oytun Cevik, General Manager at Adina Citylife Wellington
Responded 2 Sept 2022
Dear guest, Thank you for choosing to stay with us and sharing your most positive review. I am pleased to hear that you enjoyed your stay with us and that we exceeded your expectations. Thank you also for recognizing the team for their helpfulness, friendliness and great service. I will certainly share your feedback with them. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information. We look forward to welcoming you back to CityLife Wellington in the near future. Regards Oytun Cevik Hotel Manager
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An excellent location in the city centre and within walking distance of the waterfront, botanic gardens, Te Papa and Parliament.
Key things to know before you book: 1. Parking is offsite in a public car park and is $31 per night 2. If driving, enter via Gilmer Terrace and check into the accommodation from this entrance (5-6 short term parks outside the reception doors). No parking is close on Lambton Quay 3. Rooms on level 7 are only available to guests via the stairs - so double check your room allocation before heading off. 4. Air conditioning is only in the sitting room - not suite bedrooms. 5. Countdown (supermarket) is very close for the self caterers.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajeev Dahiya, Guest Services / Front Office at Adina Citylife Wellington
Responded 25 Jan 2024
Hi Megb981, Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you appreciated our excellent location in the city center, and the convenience of being within walking distance to popular attractions in Wellington CBD. We also appreciate your valuable insights for future guests, providing key information to enhance their experience. Your tips regarding parking, and the details about air conditioning are particularly helpful. I want to notify you that the information about our vehicle and pedestrian entrance is mentioned on reservation confirmations, and we are continuously improving our facilities by installing Aircons in suite’s bedrooms. All our suites have full kitchen, and we are pleased to know that you found our proximity to supermarket was convenient, especially for those who prefer self-catering options. Your feedback is invaluable, and we are committed to continuously improving our services based on the insights provided by our guests. We look forward to the opportunity to welcome you back for another enjoyable stay. Thank you once again for choosing to stay with us. Kind regards, Rajeev Dahiya Front Office Manager CityLife Wellington
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The bed was fabulous and the apartment very clean and spacious but we found that the heating systems aren’t up to the job. Arriving in damp clothes to an apartment that was freezing cold was not a nice experience, and the heat pump was not working. In retrospect we should have got hot drinks and sat out near reception while the place warmed up after maintenance got it working, but we shouldn’t have had to. On day 2 a very old (but effective) lounge wall heater expired, filling our apartment with acrid smoke, resulting in having to be moved to another apartment that again was very cold, think 12 degrees Celsius, and did not have a wall heater.
The bedrooms were only heated by a tiny fan heater, which of course cannot safely be used while asleep. My daughter’s room facing the street would have been 10 degrees C at most on some mornings. Small oil heaters would have been enough. To be told with attitude that we could have asked for electric blankets was unhelpful. They can’t be safely used all night either.
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Date of stay: July 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajeev Dahiya, Guest Services / Front Office at Adina Citylife Wellington
Responded 15 Aug 2024
Hi smart99chaos, Thank you for sharing your feedback. Once again, sorry for the inconvenience you experienced with the heating during your stay. We understand how crucial comfort is, especially when it comes to temperature, and we fell short of providing the experience we aim for. We did make several efforts to address the issue, including relocating you to another apartment for the remainder of your stay to ensure a more comfortable experience and providing a wine bottle and hand-crafted chocolates as a gesture of goodwill. Additionally, we waived off $470 on your accommodation to help make up for the discomfort. I’m truly sorry to learn that despite our efforts we did not meet your expectations in terms of service and comfort. Please be assured that we are taking your feedback seriously to prevent such issues in the future and to enhance our guest experience. I appreciate your understanding with unexpected maintenance, and I hope we have the opportunity to provide you with a much better experience should you choose to stay with us again. Kind regards, Rajeev Dahiya. Front Office Manager, CityLife Wellington
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We stayed in a two bed two bath apartment for 2 nights. This apartment was huge and had a large 8 seater dining table. The kitchen area was a little small but perfectly adequate. My room faced the high street and I heard no outdoor noise whatsoever. I’m a light sleeper so this was a bonus. My bathroom had a washing machine and dryer in it, which is handy if you are on a long trip. There isn’t a restaurant onsite but it’s not really needed as there are numerous restaurants, bars and a supermarket practically on the doorstep. The hotel is within easy walking distance of the harbour where there were several bars and restaurants. We were only there for 2 nights which was okay and suited our needs.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajeev Dahiya, Guest Services / Front Office at Adina Citylife Wellington
Responded 16 Jan 2024
Hi AnnieC_11, Thank you for taking the time to share your valuable feedback regarding your recent stay with us. We're thrilled to hear that you enjoyed the spaciousness of your room and the amenities we offer. Our goal is to make each guest's stay as comfortable and convenient as possible, and it brings us joy to know that you appreciated the fully equipped kitchen and laundry facilities in your suite. Hearing that you had a great experience overall is the best thing we could hope for! Your recommendation means a lot to us. We look forward to welcoming you back to The CityLife Wellington in the future. Kind regards, Rajeev Dahiya Front Office Manager CityLife Wellington
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We have 2 days to explore Wellington and places to go includes Weta cave, Wellington museum, Wellington zoo, cable car and botanical garden.
Location of this accommodation is quite close to the places we wanted to visit. We are staying like 2 blocks away from the cable car ticketing booth.
We do not have time to go to the water front but I saw signage stating water front is like 10 mins away by foot.
There are stores and supermarkets right below the hotel.
Complete set of kitchenette is available in the hotel room which my family loves it. We cook and eat before and after our day trip. This is something which we do not have chance to do when we are at home.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajeev Dahiya, Guest Services / Front Office at Adina Citylife Wellington
Responded 5 Mar 2024
Hi Patricia, Thank you so much for your delightful feedback! We are thrilled to hear that you had an awesome stay and that you liked our hotel location and loved having kitchen in your suite. Our team strives to provide exceptional service, so your positive comments are truly appreciated. Hearing that you and your family had a great experience overall is the best thing we could hope for! Your recommendation means a lot to us. We look forward to welcoming you back to The CityLife Wellington in the near future. Kind regards, Rajeev Dahiya Front Office Manager CityLife Wellington
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When booking this hotel, I had high expectations but found things not quite as good as expected. Upon checking in very late / early hours of the morning, it was discovered that the TV was not working. After calling down to the front desk and someone coming up to check, we couldn’t find what the problem was. We said we’d check it out in the morning and were offered a change of room if need be. Upon checking the next morning, it was found that the aerial cable was unplugged. Why it was unplugged we don’t know. The next thing was the fridge. It was sitting inside a shelf which had a protruding screw in the floor of the shelf in front of the fridge door which prevented the fridge door opening. We had to lift the fridge up to get the door high above the protruding screw to open it. Housekeeping was also bizarre. All they did was collect the used towels and throw new ones on the bathroom sink. Bed was not made up and other things (like toilet paper) were not replenished. I have never come across housekeeping like this. There was also little storage space in the way of draws to put clothes. I also found the bed not very comfortable and felt I was rolling into the middle on an angle. I think the only thing going for this hotel is the location which is right in the middle of Lambton Quay. However vehicle access is behind the property in Gilmer St.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajeev Dahiya, Guest Services / Front Office at Adina Citylife Wellington
Responded 31 May 2023
Kia ora Sharketteno1, Thank you for taking the time to tell us about your experience at the CityLife Hotel, Wellington. I am sorry that your experience with housekeeping and room amenities did not meet your expectations; please allow me to express my sincerest apologies. I can assure you that this is not our regular level of service, and I will more than certain to share your experience with the housekeeping manager and maintenance team to ensure it does not happen again. At CityLife, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us and I apologize we fell short on your stay with us. We appreciate you sharing your concerns, and I do hope you consider us for any future stays in Wellington. We would be more than happy to ensure you next stay checks all the boxes. Kind regards, Rajeev Dahiya Front Office Manager CityLife Hotel Wellington
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Really great deal for a super nice place to stay in the main business district of Wellington. The staff there graciously upgraded us when we mentioned that we were hoping to utilize the in-unit laundry. We were amazed at the full kitchen, including an oven, stove, and full fridge, which we weren’t provided for most of our trip (even when staying in very nice hotels and AirBnBs!). While we weren’t able to get the WiFi to work, we were mostly just using this as a play to stay on our extensive travels through New Zealand. This place was fabulous, and I would recommend it to anyone considering.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We arrived fairly early in the day with the kids. We were greeted by a smiley young lady at reception who was polite, professional and very friendly as well. While the room was not ready which we expected, she took her time to find one that might have been ready for us. After couple of minutes, we were given a room, our bags were taken down by a gentleman who was friendly and well presented. We enjoyed every moment of our journey. Weather was great to do some sightseeing, housekeeping service was spot on and check out was hassle free. Best place to stay in Wellington. We will certainly be back soon.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajeev Dahiya, Guest Services / Front Office at Adina Citylife Wellington
Responded 5 Nov 2023
Hi CelinemX9194QS, Thank you so much for your positive feedback and for making us your first choice when visiting Wellington! We greatly appreciate your kind words and are delighted to hear about your enjoyable experience with us. It's wonderful to know that your check-in experience was pleasant, and our receptionist made you feel welcome and valued. We understand the importance of flexibility, and we're pleased that our team was able to accommodate your early arrival by finding a room for you promptly. Also, glad to know that our housekeeping service met your expectations. Our staff's dedication to ensuring a comfortable and hassle-free stay is evident in their actions, and we're thrilled that you appreciated our efforts. It's also great to hear that you had good weather for sightseeing. We look forward to welcoming you back soon and providing you with another memorable stay in Wellington. If you have any special requests or requirements for your next visit, please don't hesitate to let us know. Once again, thank you for choosing us, and we can't wait to have you as our guest again in the future! Kind regards, Rajeev Dahiya Front Office Manager CityLife Wellington
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We arrived by car and it took a bit of finding as the hotel has pedestrian street access but vehicular access and parking is the block behind. The car spaces directly in front are awkward if your car is large but there’s plenty of parking a short distance away in a multi-storey. Reception will give you a card to display and there is a fee. We stayed in a 2 bed apartment which was smart and clean. It had everything we needed including a washing machine and tumble dryer! The kitchen was well equipped with a neat drawer style dishwasher under the oven! Shower was good too! Would definitely recommend - it’s well situated for shopping - the museum is excellent too and plenty of places to eat. The cable car for access to Zealandia and Botanical gardens is literally round the corner.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajeev Dahiya, Guest Services / Front Office at Adina Citylife Wellington
Responded 13 Nov 2023
Hi AndreakD3712LP, Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed your stay with us. Also, pleased to know that you liked our suites well-positioned layout and hotel cleanliness. Your comments about the convenience of hotel location, the amenities provided in the 2-bed apartment, and the nearby attractions are greatly appreciated. We apologize for any challenges you experienced with the entrance parking bays, but we're glad to know that you found our nearby leased parking bays suitable to your needs. It's wonderful to hear that our team provided you with the necessary information, and you were able to make use of the convenient facilities in the suite. We appreciate your recommendation and are pleased to see that we met all your expactations. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable visit in the future. Kind regards, Rajeev Dahiya Front Office Manager CityLife Wellington
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Dear Guest,
Thank you for your enquiry - unfortunately, we are not a pet friendly hotel. Please contact us directly if you are travelling with a service dog. We are in the process of updating our listing on TripAdvisor, apologies for any inconvenience caused.
Kind Regards
Gaurang Dalvi
T.H.E Front Office Manager
Hi there,
All our two bedroom suites (whether Executive 2 bedrooms or Directors 2 Bedrooms) are actual 2 bedrooms with separate lounge area.
Regrds
Oytun cevik
Hotel Manager
Dear sari_chavda,
thank you for your enquiry, we have self parking available for $23 per day. You don't have to make a reservation for parking. You can register your vehicle on arrival.
We can also organise taxi to the ferry, price range is $15 - $25.
Kind regards,
Citylife Team
Auckland, New Zealand136 contributions64 helpful votes
Check-in time is after 10.00am and check-out before 2.00pm.
Sorry, I can't help you with the query on parking as I did not utilise this service. Would suggest you email or call the hotel and they will be able to give you an immediate answer.
There are more places to choose from in the Wellington area.
PRICE RANGE
$149 - $236 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citylife wellington hotel wellington, citylife hotel wellington, wellington citylife hotel
LOCATION
New ZealandNorth IslandGreater WellingtonWellington
NUMBER OF ROOMS
70
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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