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Hotel Waterloo & Backpackers

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Traveller (59)
Room & Suite (20)
Dining (1)
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Overview
  • Excellent16%
  • Very good39%
  • Average30%
  • Poor11%
  • Terrible4%
Travellers talk about
“train station”(52 reviews)
“guest kitchen”(11 reviews)
“bluebridge ferry”(12 reviews)
AMENITIES
Free Wifi
Non-Smoking Hotel
Restaurant
Bar/Lounge
Accessible rooms
Self-Serve Laundry
Breakfast included
4 Star Hotel
All hotel details
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Reviews (467)
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Traveller rating
71
157
122
45
18
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71
157
122
45
18
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All reviewstrain stationguest kitchenbluebridge ferrydouble ensuiteacross the roadown bathroomcommon areassouth islandperfect locationfree wifite papawaterfrontstadiumparliamentbeehivewharfcbd
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1 - 5 of 413 reviews
Reviewed 2 weeks ago via mobile

On site restaurant reasonably priced cafe with quick service. Spacious tables and quiet. Not so busy on a very busy Wellington weekend (homegrown). Very handy when wanting something to eat and then get on the road to go home.More

Thank Raewyn R
Response from Silvia_vdBrelie, General Manager at Hotel Waterloo & BackpackersResponded 2 weeks ago

Thank you for taking the time to tell us about your experience at the Waterloo Hotel & Backpackers. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we...More

Reviewed 4 weeks ago

I had Wellington as the starting point of the North Island itinerary. I was going to catch the ferry from Picton to Wellington and then a bus to Rotorua so Waterloo was a perfect choice, 1 minute away from the ferry terminal and half a...More

1  Thank Lily P
Response from Silvia v, Manager at Hotel Waterloo & BackpackersResponded 4 weeks ago

Thank you for your lovely feedback. I am delighted to hear you enjoyed your stay. Your feedback is very helpful and appreciated. We hope to see you back again soon. Kind Regards Silvia von der Brelie General Manager

Reviewed 15 April 2018

For a lower-priced room this was one of the best places I've stayed in. The room was very well maintained with a good television with Freeview. The shared bathroom was only shared with one other room, with a locked door between it and the corridor....More

Thank RJS964
Response from Silvia v, General Manager at Hotel Waterloo & BackpackersResponded 17 April 2018

Thank you for your feedback. Your feedback helps make a difference and is very much appreciated. We are pleased to let you know that there is a big refurbishment for the Waterloo coming in the near future. We hope to see you back again soon....More

Reviewed 12 April 2018

i just walked in out of the rain, i checked in. The room i stayed in a 20 bed dorm, surprisingly super quiet and clean. There is a lounge and bar on site. the wifi is a bit spotty but works. I have not ate...More

Thank Jeremy S
Response from Silvia v, General Manager at Hotel Waterloo & BackpackersResponded 16 April 2018

Thank you for taking the time to tell us about your experience at the Waterloo Hotel & Backpackers. It is always a pleasure to receive positive feedback & to hear of areas that need improvement. I am sure that this feedback will serve as an...More

Reviewed 8 April 2018

The true measure of the value of any business is the manager's performance. I would like to highlight a very special feature of this hotel is the active response and friendly attitude of the manager Mr, Cyrus . He along with all other staffs are...More

Thank santanubank
Response from Silvia v, Manager at Hotel Waterloo & BackpackersResponded 10 April 2018

Thank you for taking the time to tell us about your experience at the Waterloo Hotel & Backpackers. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Self-Serve Laundry
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$16 - US$69 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$16 - US$69 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (59)
Room & Suite (20)
Dining (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Warren W
25 September 2016|
AnswerShow all 2 answers
Response from notagain9 | Reviewed this property |
I stayed in an ensuite room bathroom recently renovated
0
Votes
lizcase1987
25 October 2014|
AnswerShow all 8 answers
Response from BevAnnM123 | Reviewed this property |
There is parking across the road - but you have to pay - a daily rate - I think if you get a receipt from the hotel reception there might be a discount - can I suggest you contact the hotel I found them very helpful and... More
0
Votes
Room Tips
"Rooms are spacious and cleaning very day. The bathroom is awesome with 24 hrs hot and cold water"
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"if travelling by train bus these are within 100 metres. taxi everywhere. airport $18 bus ride"
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"Room with city view, ocean side to the left of entrance"
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"If catching a North Island Bus, or the Explorer Train - perfect, just across the road."
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