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Hotel Waterloo & Backpackers

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1 Bunny St PO Box 3071, Wellington New Zealand
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Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (133)
Room & Suite (67)
Dining (6)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#16 of 63 in Wellington
Location
Cleanliness
Service
Value
Welcome to the Hotel Waterloo – Budget Accommodation Wellington, NZ You’ll find a warm welcome at our comfortable and clean Art Deco heritage hotel. We offer a wide range of hotel and dormitory rooms at great value rates. The hotel is conveniently located next to all major travelling connections (rail, sea and road) as well as being a short walk from Wellington city’s retail shops and major tourist attractions. Enjoy our on-site cafe for an affordable breakfast, lunch and dinner. The hotel also has a popular bar with pool tables, sky sport features and some of the best beverage prices in the city. We specialise in catering for groups on school excursions, sports tours or club events and can tailor a package to suit your budget. Our in-house travel desk offers free bookings for all your transport and tour requirements.
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Bar / lounge
Game room
Billiards
Non-smoking hotel
Shared kitchen
24-hour front desk
Wifi
Paid wifi
Restaurant
Vending machine
Darts
Shared lounge / TV area
Laundry service
Self-serve laundry
Ironing service
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Room features
Safe
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Centrally Located
Languages Spoken
English, Czech, German, Slovak
536Reviews2Q+A82Room tips
Traveller rating
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Popular mentions
Arran wrote a review Apr 2022
5 contributions
+1
I booked a single room with ensuite not expecting anything amazing, especially when only paying 90ish dollars, but even with the bar set low it didn't meet my expectations. Firstly, all I wanted was an adequate bed to sleep on. After pulling back the covers and sitting down I slid down into a crater that had formed at the centre of the bed. Thankfully I was too tired to care initially but after waking up a few times it began to bother me. I opted for the floor which was far nicer. Just for the bed alone I wouldn't recommend staying in this room. There was other minor issues with damage done to the bathroom, no plug for the bath and stains on the walls, but these things were superficial.
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Date of stay: April 2022Trip type: Travelled
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Ariane B wrote a review Dec 2021
Tauranga, New Zealand252 contributions61 helpful votes
My partner and I stayed at Hotel Waterloo & Backpackers for a weekend in Wellington. We had a private room with ensuite bathroom. The room was tidy and clean, located at the end of the hallway (quiet - Bonus point!). The staff was friendly as well. The Hotel is in a perfect location: close to the Beehive and in walking distance to the CBD, Te Papa, Cable Car etc. Can recommend!
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Date of stay: December 2021Trip type: Travelled
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Sophie P wrote a review Nov 2021
Malvern, Australia9 contributions1 helpful vote
+1
I want to first of all say that the staff member that served me was a nice soft spoken English man who was kind and charismatic and personable, I appreciate his spirit despite everything. I had booked a room in a 6-bed dorm but on arrival the poor old building seems neglected. I saw other reviews comparing it to the American Horror Story hotel (where a zombie emerges from the bed) and the movie The Shining and that is honestly not an exaggeration at all. Such an unwelcoming environment and SO GLOOMY - the people in my room and in the common area were the type of guy you avoid on the bus… likely homeless or addicted. Paint peeling, curtains and light fixtures falling down, multiple cracked windows, mouldy windows, people’s gross belongings everywhere, weird pee smell/ dank laundry smell, absolutely foul smelling fridge, skinniest mattress I’ve ever seen. Things were good enough for a homeless shelter but not for $70 a night. I’m a teenage girl and there wasn’t a single other girl or traveller even (though I only took about 30 minutes to decide I couldn’t stay there) as well as creepy people so I was genuinely considering my safety and the safety of my belongings. The type of place you don’t want your bare skin to touch anything porous like sofas or matresses or carpet. super dusty and as an asthmatic I just turned right around and left. Bathroom was strangely clean though! Weird, scary common areas. I was just waiting for a rat to run out of somewhere. Anyways I got most of a refund from the lovely guy at the desk after he tried to reason with me over the conditions.
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Date of stay: November 2021Trip type: Travelled
1 Helpful vote
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MoanaDeep wrote a review Nov 2021
1 contribution1 helpful vote
Firstly I must say that the receptionist (a lovely quietly spoken man) was the BEST feature of this hotel. Really great customer service skills for him! 10/10. The four bunk room however was sooooo terrible! Smelt so bad, and had a huge stain on carpet. When we walked in we all just literally fell on the beds laughing because we all knew there was no way we were staying!! The bathroom was pretty grotty. I think we stayed long enough to get ourselves together and exited the hotel asap. Did't want to ask the lovely gentleman for a refund and reckon $27 each for such a great laugh was worth it. Sorry guys. The room smelt like the carpet hadn't been cleaned in years, like my teenagers sock draw lol. Anyway, thanks for the great service Mr xx
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Date of stay: November 2021
Cleanliness
Service
1 Helpful vote
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Aly wrote a review Jul 2021
2 contributions1 helpful vote
I stayed in the backpackers part of this hotel for 5 days in July. The first night I got there, the police was trying to control some couple's argument which got to the point of needing separation. The room was cold, windows wouldn't close, it was dirty, not organised, the light of the room wouldn't work. The bathroom was quite dirty as well. As I choose my bed, I realised there were no pillows available for any of the three empty beds neither blankets. Furthermore, as I was making my bed, I found several hairs on the bedsheets. One of the nights the couple came back and the fight lasted form 10pm until well past midnight, when I went down to reception to call the police. They told me they were known in the place?? They had other random people who displayed signs of being high on something or crazy. My last night a girl staying in my room kept leaving the place and coming back, leaving the lights on and making loud noises. This went on for a couple of hours until 2 or 3 am. Definitely not a safe place and very disappointing.
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Date of stay: July 2021
Value
Cleanliness
Service
Trip type: Travelled
1 Helpful vote
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PRICE RANGE
US$34 - US$68 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
downtown backpackers hotel wellington
FORMERLY KNOWN AS
Downtown Backpackers
LOCATION
New ZealandNorth IslandGreater WellingtonWellington
NUMBER OF ROOMS
120
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Frequently Asked Questions about Hotel Waterloo & Backpackers
Which popular attractions are close to Hotel Waterloo & Backpackers?
Nearby attractions include Tarot Zamm - Tarot Reader (0.4 km), Escape Mate (0.4 km), and Old St Paul's (0.4 km).
What are some of the property amenities at Hotel Waterloo & Backpackers?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Waterloo & Backpackers?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Waterloo & Backpackers?
Yes, street parking is available to guests.
What are some restaurants close to Hotel Waterloo & Backpackers?
Conveniently located restaurants include The Thistle Inn, Shed 5 Bar & Restaurant, and Portlander.
Is Hotel Waterloo & Backpackers located near the city centre?
Yes, it is 0.7 km away from the centre of Wellington.
Are any cleaning services offered at Hotel Waterloo & Backpackers?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Hotel Waterloo & Backpackers?
The staff speaks multiple languages, including English, German, Czech, and Slovak.
Are there any historical sites close to Hotel Waterloo & Backpackers?
Many travellers enjoy visiting Old St Paul's (0.4 km), Wellington Cable Car (0.8 km), and Government House (2.9 km).
Is Hotel Waterloo & Backpackers accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.