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Hotel Waterloo & Backpackers

Traveller (73)
Room & Suite (22)
Dining (2)
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1 Bunny St PO Box 3071, Wellington New Zealand See on map
Free Wifi
Non-Smoking Hotel
Family Rooms
Accessible rooms
Laundry Service
4 Star accommodation
Reviews (481)
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1 - 5 of 427 reviews
Reviewed 2 weeks ago via mobile

WiFi is not the best. It is very limited. Can’t drink your own alcohol outside of room. Our room wasn’t the nicest. Shared toilet was similar to a run down public bathroom but price wise was ok I suppose. Small basic room. Cheap for anyone...More

Thank Jack V
Reviewed 3 weeks ago

This is such a great little place to stay with the best facilities in a building that shows off how grand it was many years ago and still has a style of its own. Great value for money, a fabulous dining area with a great...More

Thank KIWI333111
Response from Silvia_vdBrelie, General Manager at Hotel Waterloo & BackpackersResponded 3 weeks ago

Thank you for your lovely feedback. I am delighted to hear you enjoyed your stay. Your feedback is very helpful and appreciated. We hope to see you back again soon.

Reviewed 18 August 2018 via mobile

Stayed here for a night as a one off in a 6 bed dorm. I’d never stayed in a backpacker like accomodation before so I thought I’d give it ago. I’ve heard horror stories and I was hoping I would be in one. Have you...More

1  Thank joshmelville86
Response from Silvia_vdBrelie, General Manager at Hotel Waterloo & BackpackersResponded 4 weeks ago

Thanks for taking the time to provide us with your feedback and we have taken this all on board. We will work hard to resolve the issues you encountered and appreciate the fact that Backpacker accommodation isn't for everyone. The Waterloo does offer private, ensuite...More

Reviewed 3 August 2018

The "mattress" was flat, the kitchen noisy, poor utensils, no luggage storage for free. Ensuite bathroom was nice. didn't order food, but having the option to order meals is great. too expensive for what you get

Thank StefanL3207
Response from Silvia_vdBrelie, General Manager at Hotel Waterloo & BackpackersResponded 6 August 2018

Thank you for your feedback. Your feedback helps make a difference and is very much appreciated.

Reviewed 21 July 2018

My stuff was stolen in the kitchen of this hotel, though there’s monitor, the staff just asked me some useless questions and tried to get rid of me from their reception. That makes me feel like I was looking for their troubles. And actually my...More

1  Thank Edith S
Response from Silvia_vdBrelie, General Manager at Hotel Waterloo & BackpackersResponded 23 July 2018

Thank you for taking the time to tell us about your experience at the Waterloo Hotel & Backpackers. I was very disappointed to hear about your experience and that you got the impression we do not care. This is far from the truth, we do...More

View more reviews
Welcome to the Hotel Waterloo – Budget Accommodation Wellington, NZ You’ll find a warm welcome at our comfortable and clean Art Deco heritage hotel. We offer a wide range of hotel and dormitory rooms at ...More great value rates. The hotel is conveniently located next to all major travelling connections (rail, sea and road) as well as being a short walk from Wellington city’s retail shops and major tourist attractions. Enjoy our on-site cafe for an affordable breakfast, lunch and dinner. The hotel also has a popular bar with pool tables, sky sport features and some of the best beverage prices in the city. We specialise in catering for groups on school excursions, sports tours or club events and can tailor a package to suit your budget. Our in-house travel desk offers free bookings for all your transport and tour requirements. Less
Hotel class
Hotel Amenities
Free High Speed Internet (WiFi)
Laundry Service
Non-Smoking Hotel
Self-Serve Laundry
Shuttle Bus Service
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
Price range
US$16 - US$64 (Based on Average Rates for a Standard Room)
Formerly known as
Downtown Backpackers
Also Known As
Downtown Backpackers Hotel Wellington
New Zealand > North Island > Greater Wellington > Wellington
Traveller (73)
Room & Suite (22)
Dining (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
25 September 2016|
AnswerShow all 2 answers
Response from notagain9 | Reviewed this property |
I stayed in an ensuite room bathroom recently renovated
25 October 2014|
AnswerShow all 8 answers
Response from BevAnnM123 | Reviewed this property |
There is parking across the road - but you have to pay - a daily rate - I think if you get a receipt from the hotel reception there might be a discount - can I suggest you contact the hotel I found them very helpful and... More
Room Tips
"So handy to public transport, local supermarket and the waterfront."
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"away from main street"
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"The mattress is totally sinking down in and making terrible of noise."
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"Provided free bag storage awaiting a 2 pm check in, but charged $4 for storing the next day."
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