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Hotel Waterloo & Backpackers

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Traveller (73)
Room & Suite (22)
Dining (2)
Overview
  • Excellent17%
  • Very good39%
  • Average30%
  • Poor10%
  • Terrible4%
Travellers talk about
“train station”(53 reviews)
“guest kitchen”(11 reviews)
“bluebridge ferry”(12 reviews)
AMENITIES
Free Wifi
Non-Smoking Hotel
Restaurant
Bar/Lounge
Accessible rooms
Laundry Service
Self-Serve Laundry
4 Star Hotel
All hotel details
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Reviews (476)
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422 results
Traveller rating
75
159
125
45
18
Traveller type
Time of year
LanguageEnglish
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75
159
125
45
18
Show reviews that mention
All reviewstrain stationguest kitchenbluebridge ferrydouble ensuiteacross the roadown bathroomsouth islandcommon areasfree wifinew zealandcentral locationte papacyruspictonwaterfrontstadiumparliament
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1 - 5 of 422 reviews
Reviewed 4 days ago via mobile

Great location, very close to the railway station. Easy walking distance to the waterfront and downtown. Clean room and ensuite bathroom. Basic but tidy, really well heated, almost too warm but better than being cold. There are several different room options dorms for larger numbers...More

Thank Tracey W
Response from Silvia_vdBrelie, General Manager at Hotel Waterloo & BackpackersResponded yesterday

Thank you for taking the time to tell us about your experience at the Waterloo Hotel & Backpackers. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we...More

Reviewed 1 week ago

It’s an old hotel, where I had a private room (rm 413) & shared the bathroom with only 1 other room (rm 412). The room is pretty basic, enough to get a good night's rest. Café & bar restaurant is on the 1st floor, which...More

Thank Iris E
Response from Silvia_vdBrelie, General Manager at Hotel Waterloo & BackpackersResponded 1 week ago

Thank you for your feedback. Your feedback helps make a difference and is very much appreciated. We hope to see you back again soon.

Reviewed 2 weeks ago

At the end of the day, the Hotel Waterloo is a hostel. I chose it because it was right across the street from the train station, and I had an early train (The Northern Explorer) to Auckland in the morning. Restaurant and bar on the...More

Thank MarkStephenSouder
Response from Silvia_vdBrelie, General Manager at Hotel Waterloo & BackpackersResponded 2 weeks ago

Thank you for your feedback. Your feedback helps make a difference and is very much appreciated. We hope to see you back again soon.

Reviewed 3 weeks ago via mobile

Me and my boyfriend stayed here for two nights during our backpacking travels. Overall the place was really good and good value for money. It was very clean, our dorm had an ensuite and the beds were comfy. The room was quite small so those...More

1  Thank Isobelwiseman
Response from Silvia_vdBrelie, General Manager at Hotel Waterloo & BackpackersResponded 3 weeks ago

Thank you for your feedback. Your feedback helps make a difference and is very much appreciated. I have personally followed up your feedback with the relevant team members and thank you for bringing this to my attention. Kind Regards Silvia von der Brelie General Manager

Reviewed 4 weeks ago via mobile

My Mother stayed at this hotel in order to watch the Rugby at the stadium. The location was good. Right opposite the railway station and close to the stadium and waterfront restaurants. The price was good infact very reasonable, considering it was a busy weekend....More

Thank X6844ZRscotts
Response from Silvia_vdBrelie, General Manager at Hotel Waterloo & BackpackersResponded 4 weeks ago

Thank you for your feedback. Your feedback helps make a difference and is very much appreciated. We are pleased to let you know that there is indeed a big refurbishment for the Waterloo coming in the near future. We hope to see you back and...More

View more reviews
About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$16 - US$66 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$16 - US$66 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (73)
Room & Suite (22)
Dining (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Warren W
25 September 2016|
AnswerShow all 2 answers
Response from notagain9 | Reviewed this property |
I stayed in an ensuite room bathroom recently renovated
0
Votes
lizcase1987
25 October 2014|
AnswerShow all 8 answers
Response from BevAnnM123 | Reviewed this property |
There is parking across the road - but you have to pay - a daily rate - I think if you get a receipt from the hotel reception there might be a discount - can I suggest you contact the hotel I found them very helpful and... More
0
Votes
Room Tips
"Provided free bag storage awaiting a 2 pm check in, but charged $4 for storing the next day."
Read review
"Rooms are spacious and cleaning very day. The bathroom is awesome with 24 hrs hot and cold water"
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"if travelling by train bus these are within 100 metres. taxi everywhere. airport $18 bus ride"
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"Room with city view, ocean side to the left of entrance"
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