Novotel Wellington Hotel
133 The Terrace, Wellington 6011 New Zealand
Lowest prices for your stay
US$128
Free cancellation until 28/08/22
US$128
Free cancellation until 28/08/22
Reserve now, pay at stay
US$124
PricelineUS$128
Expedia.comUS$128
TravelocityUS$128
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Prices are provided by our partners, and reflect the total stay price payable through our partners, including taxes and fees that are known to our partners and which are due at time of booking. Please see our partners for more details.
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Room & Suite (170)
Dining (32)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
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Updated 04/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 04/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#20 of 48 hotels in Wellington
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Welcome to Novotel Wellington, a hotel that makes every moment matter. We can't wait to welcome you and make your stay wonderful! Novotel Wellington Hotel is nestled in the heart of the CBD, close to iconic attractions that draw guests to the city. Our modern rooms complement the vibrant city, with pops of accent colours to make your stay memorable. All our rooms prioritise contentment and style, with comfortable furnishings, televisions, working desks, and plenty of natural light help you settle into your home away from home. With sweeping City views and direct access to Lambton Quay by lift, you can't beat a relaxing stay at the Novotel Wellington Hotel, in New Zealand's capital. It is the ideal base for couples, groups and families alike. The Novotel Wellington helps you make the most of your stay, with tourism attractions and fine dining, all within walking distance. Lift access takes you directly down to Lambton Quay, with Iconic attractions such as Te Papa, the Wellington Cable Car, the Botanical Gardens and the Waterfront are just moments away.
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Property amenities
Paid private parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids club
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Telephone
VIP room facilities
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, French, Chinese, Korean
Location
Full view
100Great for walkers
Grade: 100 out of 100
173Restaurantswithin 0.5 km
27Attractionswithin 0.5 km
Contact
133 The Terrace, Wellington 6011 New Zealand
Getting there
Car HireSee all Wellington car hire
2432Reviews24Q+A100Room tips
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Most Recent
Stranded in Wellington due to weather. Ordered a cheese board which involves ZER0 cooking. Waited over half an hour, kept ringing Front Desk, Operator and Room Service and no answer, finally got through and cancelled my order. 1 minute later the restaurant rings my room to say cheeseboard ready - too late. Absolute shocking service.
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Blair Morten, Guest Services / Front Office at Novotel Wellington Hotel
Responded 1 week ago
Dear Angeline, Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I do appreciate your comment in regards to the time it has taken for your In-Room-Dining order to be delivered and I sincerely apologise for the shortcomings in this matter. Rest assured that your feedback has been shared with the Food & Beverage Manager for his review and I am certain you will find these issues rectified on your many future stays. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Why anyone other than a horror set designer would decorate a hotel room with headboard, art and curtains to look like there had been a massacre in the room is beyond belief. It is so unnerving especially in a corporate hotel.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Blair Morten, Guest Services / Front Office at Novotel Wellington Hotel
Responded 1 week ago
Dear MrsBDH, Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I do appreciate your comments in relation to the decor. These have been forwarded to our executive committee for their review. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for a weekend away and to catch up with an old friend. I’m not sure how this place rates itself as 4.5 star? It had a backpackers feel when we walked in. It was very dated. At one stage we rang down for some amenities and could not get hold of anyone at the front desk or housekeeping (tried for 20 minutes) finally got hold of someone at the restaurant. It also took ages to check in. The stay was extremely over priced for what it was. On the flip side the beds were nice a comfy and the place was clean.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Blair Morten, Guest Services / Front Office at Novotel Wellington Hotel
Responded 30 Jun 2022
Dear ndeller, Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Blair Morten Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This trip was a four night stay. We have stayed many times at the Novotel Wellington. As Accor Plus members we are happy with the deal we get staying here. The hotel is well placed to get around the sights of Wellington. The rooms are comfortable. We do not have breakfast in the hotel, as we do not see it as value for money. But we have seen the breakfast buffet and there is a nice selection. We usually always eat in the hotel for dinner, as we get a good discount with our Accor Plus card. The beef burger and the lamb shank were both excellent. The fish and chips not so good - somewhat overcooked. A pity about so many guests not bothering with face masks when moving around the hotel, but this must be very difficult for the hotel to enforce. This will remain our preferred Wellington hotel.…
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Date of stay: May 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Blair Morten, Guest Services / Front Office at Novotel Wellington Hotel
Responded 21 Jun 2022
Dear Roaming_Kiwi, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do also appreciate your feedback on your Fish and Chips, in regards to the quality. Your comment has been shared with our Food & Beverage Manager and Executive Chef for their review. I am certain you will find these issues rectified on your return visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tired property. Needs a ream out. No dinner service. Offered a snack menu prepared by wait staff. Not even a chef on duty Appalling for this standard of hotel. Overall well below what you would expect from a Novatel. As an Accor member I will never stay in this hotel again
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Review collected in partnership with Accorhotels.com
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
Response from Blair Morten, Guest Services / Front Office at Novotel Wellington Hotel
Responded 21 Jun 2022
Dear Graham, Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
We normally stay at the Sofitel in Wgtn, however it's easy when travelling as a family to get 2 x double rooms for us and our 3 teenagers. Location is good - right on Lambton Quay but the hotel itself is very basic and quality of food isn't great. But on the plus side it's more reasonably priced than some other hotels - so, worth the money and good for a family group.
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Review collected in partnership with Accorhotels.com
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Blair Morten, Guest Services / Front Office at Novotel Wellington Hotel
Responded 29 Mar 2022
Dear Vanessa, We very much appreciate your comments regarding your stay at the Novotel Wellington. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed most of your experience with us. I do also appreciate your feedback on your food and beverage experience, in regards to the quality of food. Your comment has been shared with our Food & Beverage Manager for his review. I am certain you will find these issues rectified on your return visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blair Morten Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
having just stayed 16days I look forward to returning soon. The staff were all so polite and accomodating nothing seemed to be a problem. I made sure I sampled their breakfast, lunch and dinner including happy hour and was pleasantly surprised with the Russian mule cocktail. The rooms were tastefully decorated except I must admit I am not a fan of the curtains but they Smelt clean and looked clean. The location was perfect I spent as much time wandering between parliament, botanic gardens, museum including Te papa and where I could not walk I took a elevator down to lambton quay and hopped aboard. Also having other cafes,restaurants so close meant so much variety. All the staff cleaners, cook, restaurant staff , front of house coordinators really were a pleasure to deal with.
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Date of stay: March 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Blair Morten, Guest Services / Front Office at Novotel Wellington Hotel
Responded 18 Mar 2022
Dear Genevieve, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blair Morten Front Office Manager Novotel Wellington
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great stay at the Novotel Wellington. We stayed 3 nights in an interconnecting room which gave us plenty of space and privacy. We were on level 10 and had a view over the motorway, which didn’t worry us. I don’t think they have interconnecting rooms on the harbour side of the hotel. Special mention to Chef Alex, he is amazing and went above and beyond at breakfast each day
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Blair Morten, Guest Services / Front Office at Novotel Wellington Hotel
Responded 7 Feb 2022
Dear TimJewel, We very much appreciate your comments regarding your stay at the Novotel Wellington. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your comment has also been shared with the team, especially Alex, who was very happy to have been able to contribute to your comfort during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to Novotel Wellington in the near future where there will always be a warm welcome awaiting your arrival. Sincerely, Blair Morten Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff are extremely pleasant, helpful and accommodating. Dinner at the restaurant was excellent. The steak was cooked exactly as requested and nearly fell apart it was so tender. The location is great, go down in the lifts straight into Lambton Quay. I enjoyed a room upgrade and welcome gift on arrival.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Puneeth Talari, Guest Services / Front Office at Novotel Wellington Hotel
Responded 14 Dec 2021
We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I spent a long weekend in Wellington shopping with a group of girls. We enjoyed our stay at the Novotel as it was central to shopping and quick and easy to get ubers to go out for dinner. The hotel was clean and tidy and the staff were very helpful
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Review collected in partnership with Accorhotels.com
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
Response from Puneeth Talari, Guest Services / Front Office at Novotel Wellington Hotel
Responded 14 Dec 2021
We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
PRICE RANGE
US$124 - US$196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel wellington hotel wellington, accor wellington, wellington novotel
LOCATION
New ZealandNorth IslandGreater WellingtonWellington
NUMBER OF ROOMS
139
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Claim Your Listing Frequently Asked Questions about Novotel Wellington Hotel
Which popular attractions are close to Novotel Wellington Hotel?
Nearby attractions include Tarot Zamm - Tarot Reader (0.2 km), Escape Mate (0.3 km), and Wellington Museum (0.3 km).
What are some of the property amenities at Novotel Wellington Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Novotel Wellington Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Wellington Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Novotel Wellington Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Novotel Wellington Hotel?
Conveniently located restaurants include Shed 5 Bar & Restaurant, Chameleon Restaurant, and Boulcott Street Bistro.
Are there opportunities to exercise at Novotel Wellington Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Novotel Wellington Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Wellington.
Are any cleaning services offered at Novotel Wellington Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Wellington Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Wellington Hotel?
The staff speaks multiple languages, including English, French, Chinese, and Korean.