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James Cook Hotel Grand Chancellor

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Traveller (222)
Room & Suite (114)
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Overview
Hotel website
E-mail hotel
147 The Terrace, Wellington 6011 New Zealand See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star accommodation
Additional information
Visit Hotel Website
Offers from James Cook Hotel Grand Chancellor
Offers & Announcements: Free parking
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Reviews (3,581)
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3,530 results
Traveller rating
1,060
1,552
665
171
82
Traveller type
Time of year
LanguageEnglish
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1,060
1,552
665
171
82
Show reviews that mention
All reviews lambton quay great location valet parking central location would stay again bit dated cable car buffet breakfast the club lounge easy access pleasant stay good size business trip te papa new zealand lift motorway
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1 - 5 of 3,530 reviews
Reviewed yesterday via mobile

Such an awful experience. Rude and abrupt reception, circus like parking experience, worn out and dirty room ($214 a night) A few issues ...here are too many to lost; Hair on ceiling in bathroom Bathroom worn and very low standard. Could not shower as nozzle...More

Thank CMXNZ
Hotel's Favourite
Reviewed 6 February 2018

Location central in Wellington, buffet breakfast and dinner is scrumptious. The presentation of the buffet dinner was superb, a talented chef! I received a few perks like access to club lounge which I wasn't aware of in booking. Beautiful scenery and help yourself to drinks...More

Review collected in partnership with this hotel
Thank chiwenz
Reviewed 4 days ago

Outstanding customer service, i provided significant feedback in the survey prior to this. Thank you for all the little extras for regular customers, for someone who travels to Wellington every week - it makes such a difference.

Review collected in partnership with this hotel
Thank rebeccascott2018
Reviewed 5 days ago

Worst hotel I have ever stayed. The only saving Grace is their nice staff and excellent location, but this is not enough to get me back. There are many other hotels at the same location. It's old, tired and overdue for maintenance and refurbishing.

Review collected in partnership with this hotel
Thank WendyY207
Reviewed 6 days ago

The room was a good size. Loved the complimentary chocolates. Also I liked the idea of the hotel giving customers the option of going green friendly for a $10 dinner discount. Also great to have 11 am as checkout time

Review collected in partnership with this hotel
Thank Dil967
View more reviews
About
Description
The James Cook Hotel Grand Chancellor is located in the heart of Wellington City and features a unique thoroughfare between the leading retail district of Lambton Quay and business hub of The Terrace. The More hotel features 268 accommodation rooms, two restaurants and bars, and a complimentary in-house gymnasium. High-speed internet connectivity is available throughout the hotel and the exclusive 26th floor Club Lounge offers the pinnacle of executive comfort with complimentary full buffet breakfasts, evening bar service and a business centre with spectacular harbour views. Lift Upgrade Schedule Please note, the hotel is currently replacing all elevators until later in 2018. The schedule has allowed at least one working elevator for each hotel wing throughout the duration of the upgrade. All floors will still be accessible by guests however please note that some delays may be expected during peak times. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Hotel Style
Spa
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel class
Contact Information
Hotel Style
Spa
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
268
Price range
US$85 - US$226 (Based on Average Rates for a Standard Room)
Also Known As
James Cook Wellington
Location
New Zealand > North Island > Greater Wellington > Wellington
Hotel class
Contact Information
Hotel Style
Spa
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
268
Price range
US$85 - US$226 (Based on Average Rates for a Standard Room)
Also Known As
James Cook Wellington
Location
New Zealand > North Island > Greater Wellington > Wellington
Photos
Traveller (222)
Room & Suite (114)
Dining (31)
Business Centre & Event Rooms (5)
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Questions & Answers
Ask a question
Peter M
28 December 2016|
AnswerShow all 2 answers
Response from Clive_A_My | Reviewed this property |
Yes valet parking
0
Votes
JARPHX
1 November 2016|
Answer
Response from JamesCookHotel | Property representative |
Thank you for your question. We offer a dry cleaning laundry service only, where your items are picked up and delivered, after being laundered. There are no coin-operated washing machines at the Hotel.
1
Vote
Kurt A
18 October 2016|
AnswerShow all 3 answers
Response from JamesCookHotel | Property representative |
Hi Kurt, Thanks for your message. There is no pool at the James Cook Hotel Grand Chancellor. Our leisure facilities include a day spa and fitness room.
0
Votes
Room Tips
"Rooms facing inward have views of walls."
KimP235
1 week ago
Read review
"Great views of the harbour side from rooms at high floor levels."
KIWI333111
27 Aug 2018
Read review
"There are two towers, check reviews for both."
MarkStephenSouder
1 Jul 2018
Read review
"Don't choose a Terrace room."
keriapples
4 Jun 2018
Read review
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