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DoubleTree by Hilton Wellington is the first Hilton portfolio hotel in the capital city of New Zealand. This full service luxury hotel is bringing to life one of Wellington CBD's most iconic and historic buildings, on the corner of Lambton Quay and Grey Street. The hotel has the most ideal location being just a stone's throw from Wellington Cable Car and is in close proximity to other attractions like Te Papa - Museum of New Zealand, Wellington Waterfront, New Zealand Parliament, Key Government offices and Corporate offices. The hotel features 106 stylish guest rooms including 12 suites to upgrade to. Each room features high ceilings with original heritage features combined with modern amenities such as HD TV, High speed Wi-Fi, Rain shower, USB charging, Purpose lit work desk, Hilton's Sweet Dreams bed and more. The on-site restaurant showcases the best and freshest of New Zealand produce creating a medley of flavors with its fusion cuisine. Open for Breakfast, Lunch & Dinner
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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Nestled in the heart of the city, DoubleTree by Hilton Wellington receives accolades for its central location, perfect for shopping and sightseeing. Guests rave about the spacious and pristine rooms that offer modern luxury, complemented by the hotel's grand atmosphere. While opinions on value vary, many travelers appreciate the ample amenities, including a satisfying breakfast.
The staff's friendliness and helpfulness are widely acknowledged, though a few guests suggest service could occasionally be warmer. Overall, the hotel is a popular choice, particularly noted for its cleanliness and high-quality features.
Location
Central
Atmosphere
Luxurious
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Well-appointed
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DoubleTree by Hilton Wellington offers a boutique-style hotel with a luxury vibe and grandeur décor throughout the premise. The rooms are well-kept, lobbies illuminated with soft lamp lighting and generally fragrant throughout.
Hotel concierge were accommodating and quick to resolve a few mishaps that we encountered, thanks to Marco and Stella for the professionalism and support.
I note that people have complained about the parking situation, however this issue is prevalent across Wellington CBD, particular with the central location of the Hotel. The Hotel is a refurbished heritage building that originally didn't need to cater for underground parking.
Finally, the Hotel's restaurant (Grazie) can benefit from uplifting their hot breakfast options to cater for a variety of people of different backgrounds and religion.
Overall a superb stay for us in Wellington, location, comfort and quality. Will definitely choose DoubleTree by Hiltonat Wellington on our next stay.
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Date of stay: January 2025
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marcos Cofre, Guest Services / Front Office at DoubleTree by Hilton Wellington
Responded 21 Jan 2025
Dear rk835, Thank you for your wonderful review! We’re thrilled you enjoyed the luxury vibe and attention to detail throughout our hotel. We are delighted to hear your kind words; they truly embody our commitment to great service. We appreciate your understanding of the parking challenges in the Wellington CBD and your thoughtful feedback on our breakfast offerings, which we'll keep in mind as we continuously strive to improve. We look forward to welcoming you back to DoubleTree by Hilton Wellington for another superb stay. Safe travels until then! Kind regards, Marcos Cofre Front Office Manager
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We stayed at the DoubleTree and was pleasantly surprised. I have stayed in Wellington quite a few times and this was by far the best sleep I have had. The room was incredibly quiet, the bed was very comfortable, I had one of the best sleeps I have had in a long time!
The front desk team were lovely, polite and helpful. I would highly recommend staying here.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marcos Cofre, Guest Services / Front Office at DoubleTree by Hilton Wellington
Responded 13 Sept 2023
Dear Crystal H, Thank you for taking the time to share your experience at the DoubleTree by Hilton Wellington. We are delighted to hear that your stay with us was a wonderful one! It's fantastic to know that you had such a comfortable and peaceful night's sleep during your visit. Our team takes pride in ensuring our guests have a restful and enjoyable stay, and it's heartening to hear that your stay surpassed your expectations in this regard. We truly appreciate your kind words about our front desk team. We strive to provide excellent customer service, and it's rewarding to hear that they were lovely, polite, and helpful throughout your stay. Your recommendation means a lot to us, and we can't thank you enough for your support. We look forward to welcoming you back to the DoubleTree by Hilton Wellington in the near future. If there's anything specific you enjoyed or any suggestions you have for us to make your next stay even better, please don't hesitate to share. Your feedback is valuable to us. Kind Regards, Marcos Cofre
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I booked this hotel online due to its location and apparent quality offering for our 3 night stay. The hotel is a previous commercial CBD building of some historical significance, with the usual associated features.
Staff at check-in were friendly and helpful. Upon arriving at our room however we were greeted with a very small dark corner room with a window facing the neighbouring office building, not what I was expecting. I enquired with reception as to whether an alternative room was available and for an additional $15 pn was given a much more suitable and light room with a window overlooking Lambton Quay.
With this minor disruption behind us we were then able to enjoy the Hotel. The location is excellent, almost directly over the road from the Cable Car providing direct access to the Botanic Gardens. Houses of Parliament, Te Papa Museum and Cuba Street are only a short walk away. Plenty of good restaurants, cafes and bars and also located in the vicinity.
The room itself was well maintained. The bed was heaven to sleep on. Bathroom features and products were of a high standard. There were a few quirky things associated with a room that has been retro-fitted (bar fridge in stand-alone cabinet) but nothing of any significance.
We opted for the breakfast option and were pleasantly surprised. A good range of alternatives was on offer. I consider it was fair value for money.
Overall, I thought the hotel was comfortable, convenient, quiet and met our expectations (once an appropriate room had been provided).
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Date of stay: January 2025
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Trip type: Travelled as a couple
Room Tip:Select your specific room carefully, with preference avoiding the smaller corner rooms on each...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marcos Cofre, Guest Services / Front Office at DoubleTree by Hilton Wellington
Responded 2 weeks ago
Dear MalcolmC701, Thank you for your thoughtful review! We're delighted that you enjoyed your stay and found our location, amenities, and breakfast to your satisfaction. It’s great to hear that our team could assist in finding a room that better suited your needs, allowing you to fully enjoy your time with us. We appreciate your kind words about the comfort of our beds and the quality of our offerings. We hope to welcome you back for another enjoyable stay in the heart of Wellington! Kind regards, Marcos Cofre Front Office Manager
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After some poor experiences with another Hilton property in Hawaii and, to some extent, in Australia, this stay was a pleasant surprise that demonstrates that Hilton still has the capability to deliver a first-class experience. At the DoubleTree by Hilton in Wellington, standards such as daily room servicing, complimentary welcome bottles of water, and a generously sized room in well-maintained and unblemished condition felt like a journey back to the good times before the pandemic and inflation diminished hotel experiences worldwide.
The staff, without exception, were friendly and helpful, making us feel genuinely welcomed as guests. Overall, DoubleTree Wellington provided the kind of hotel experience that guests can hope for and truly appreciate. Please continue to maintain this high standard—it could serve as a role model for other DoubleTree properties around the globe!
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Date of stay: December 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marcos Cofre, Guest Services / Front Office at DoubleTree by Hilton Wellington
Responded 13 Jan 2025
Dear OliverK90, Thank you for your glowing review! We’re delighted to hear that your stay with us at DoubleTree by Hilton Wellington exceeded your expectations and brought back the joy of world-class hospitality. Our team takes great pride in creating memorable experiences, and it’s wonderful to know their efforts made you feel genuinely welcomed. Your kind words motivate us to keep up the high standards you appreciated. We look forward to welcoming you back for another exceptional stay soon! Kind regards, Marcos Cofre Front Office Manager
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Myself and my family stayed here for 3 nights on the 7th floor. The room was clean and had everything you needed, was great that you could Chromecast with the TV who’d kept the kids entertained. Our room was quite dark which was a shame, we needed to have the lights on as there was very little natural light. We also noticed that the wallpaper was starting to peel off in one of the ceiling corners (room 716), not what you’d expect for a $350/night room. The buffet breakfast was good with a decent hot and cold food selection, and the staff were friendly. We did walk in a couple of times without being acknowledged by the reception staff, just a few small things that customers notice and appreciate. Lovely old building though and it’s in a great location with the city and shops on its doorstep
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marcos Cofre, Guest Services / Front Office at DoubleTree by Hilton Wellington
Responded 30 Jul 2024
Dear FushNChips, Thank you for your feedback! We're delighted to hear that you and your family enjoyed your stay and found the room comfortable and the Chromecast feature entertaining for the kids. We're sorry about the lack of natural light and the minor maintenance issues; your comments are invaluable for us to improve. It's great to know you enjoyed our breakfast and found our location convenient. We appreciate your kind words about our friendly staff and the lovely building. We hope to welcome you back soon for an even better experience! Kind regards, Marcos Cofre
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I thoroughly enjoyed my two night stay at the Doubletree by Hilton Wellington, which has a really superb location on Lambton Quay, just over the road from an airport express bus stop and a relatively short walk from the main railway station (around ten minutes on foot), with so many of the city sights within easy walking distance.
The hotel lives up to its art-deco styling with a mix of original features and really comfortable and practical, well decorated rooms. The small touches were good too - I particularly appreciated the box of premium teas on offer in the room.
As a gold member I was given vouchers for some complimentary drinks and a delightful welcome surprise of some profiteroles, which I really loved.
Breakfast in the relatively small restaurant offered a modest but decent spread (as a Gold member continental breakfast was free rather than 29NZD but hot dishes would have required a 10NZD supplement).
I ate in the hotel restaurant, Spring, on both nights of my stay and really enjoyed their tasty fusion dishes (the Halloumi Karaage Bao Burger with mala spice fries was a particular highlight).
In short, the DoubleTree by Hilton Wellington exceeded all my expectations. After the warm welcome I received on my arrival and the classy room I was already quite sure that I knew where I would be booking to stay again on my next visit to Wellington!
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Date of stay: April 2023
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Farhan Shaikh, Other at DoubleTree by Hilton Wellington
Responded 16 Apr 2023
Dear Jack, Thank you for choosing to stay at Doubletree by Hilton Wellington. We appreciate your effort for writing this lovely feedback. I am delighted to hear that you had a comfortable stay with us and loved the gold member treatment. We thrive everyday to make sure Hilton Honor guests are taken care and go extra mile to exceed the expectations. Thank you again for taking the time to share your experience, the team and I look forward to once again welcoming you back to Doubletree by Hilton Wellington in the future. Kind Regards, Farhan Shaikh
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I've never been more impressed by a DoubleTree in my life, and I've stayed in my fair share primarily in the US, but also worldwide. Stayed here for three nights and it was awesome, and a great home base for our first trip to Wellington.
The hotel is located in the heart of the CBD, and an easy walk to nearly every major point of interest in the vicinity. More than that, the hotel is in a historical building, making the hotel full of rich culture and great finishes. Service from check-in to check-out was impeccable, rooms appointed very well even including little touches like robes, large standalone bath tubs, etc.
While we didn't dine in the restaurant for lunch or dinner, breakfast is great and a great selection of hot and cold items, and with roaming wait staff to help take your tea orders.
Highly recommend, and I'd easily stay here again on my next trip to Wellington. As a Hilton Honors Diamond member, I'm also blown away by the benefits received - received an upgrade to a higher category room, two free drinks vouchers as well as welcome amenity of chocolate dipped strawberries delivered to the room shortly after arriving, and access to the full breakfast each morning. It's little things like this that go a long way, and the whole time I just felt like I was at a higher brand like a Hilton, Conrad or Waldorf Astoria. No joke, if you've stayed in other DoubleTrees this one feels and delivers in ways that are WAY better!
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Date of stay: February 2023
Value
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Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Farhan Shaikh, Other at DoubleTree by Hilton Wellington
Responded 19 Feb 2023
Dear Avidtraveler4444, Thank you for choosing to stay at Doubletree by Hilton Wellington. We appreciate your effort for writing this lovely feedback. I am delighted to hear that you enjoyed your stay with us. you surely deserve this treatment for the loyalty you have shown to hilton and always prefer staying at Hilton hotels for your stays. Thank you again for taking the time to share your experience, the team and I look forward to once again welcoming you back to Doubletree by Hilton Wellington in the future. Kind Regards, Farhan Shaikh
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Check in was seamless and very welcoming, even though we arrived early around 1300, so a big shout out to the team for finding us a room overlooking Grey Street.
The staff, their friendliness and level of service was faultless – from getting a text before we arrived asking if there was anything we needed, to extra tea bags being delivered unasked, to the unexpected delivery of a heater to getting some plates, flutes and cutlery delivered.
Our room was clean, had everything we wanted, fast internet and great water pressure in the shower – all in all everything and more that we wanted.
I’d been critical of the Double Tree in the past, but this weekend the Double Tree and staff excelled.
This was the hotel of old and the vibe of a top-class hotel again (with happy and engaged staff) which has obviously bounced back from some of the hiccups experienced in the aftermath of COVID-19.
The location in downtown Wellington is fantastic on the Golden Mile – opposite Cable Car Lane, Woolworths and a minute’s walk to the Golden Mile, the Double Tree is perfectly situated for a fantastic break away weekend.
So, thank you to all the staff whether you work at reservations, check in, the bar, housekeeping for a great weekend.
Would we come back again - you bet!
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Date of stay: May 2024
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Trip type: Travelled as a couple
Room Tip:Ask for a room overlooking Grey Street or Lambton Quay.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leonard Francis, General Manager at DoubleTree by Hilton Wellington
Responded 19 May 2024
Dear Matarawa, Thank you so much for your review! We're thrilled to hear that you had a wonderful stay with us. Our central location, comfortable rooms and high levels service are some of many attributes that make Double Tree by Hilton Wellington the perfect choice of accommodation when visiting the capital. And none of this is possible without our dedicated staff members which are our greatest assets. We look forward to welcoming you back for memorable stay in the future! Kind regards, Leonard
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The hotel is situated in the town centre. The reception staff on arrival were brilliant, our room wasn't ready as we arrived early so they took all our bags giving us time to drop off our hire car. The room itself was a standard room very modern, clean with all the facilities you need including safe, ironing board, hair dryer, coffee making facilities and a large tv. The hotel had a restaurant, bar and a small gym but no guest laundry. The hotel is central and is on the main bus route for journeys to the airport and other locations. Staff were brilliant and would fo anything to help out. Use the reception staff for any advice on where to ho very knowledgeable. Overall fantastic stay
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marcos Cofre, Guest Services / Front Office at DoubleTree by Hilton Wellington
Responded 15 Feb 2024
Dear 11darrenw, Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic stay with us. Our central location and dedicated staff are indeed some of our greatest assets, and we're delighted that you found our amenities and services to your satisfaction. We look forward to welcoming you back for another memorable stay in the future! Kind regards, Marcos Cofre
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I travel to Wellington a couple of times a year. I've stayed in the Intercontinental (generally over priced for what it is! ), the Sofitel (on par with Hilton for luxury stay), Novotel (run of the mill - nothing special) and Mercure (to be avoided). The Hilton DoubleTree is a gem! It has very friendly staff, food is to a high quality but the rooms are the secret weapon - they are super comfortable, quite luxurious and modern and never noisy. The air con works well weather you need heat or cooling without lots of noise. In the bathrooms they are bright and you can see yourself in a mirror to shave (many hotels don't have enough light in the bathrooms).
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Date of stay: October 2024
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marcos Cofre, Guest Services / Front Office at DoubleTree by Hilton Wellington
Responded 21 Oct 2024
Dear gordonburns1, Thank you so much for taking the time to share such a detailed and glowing review of your experience with us at DoubleTree by Hilton Wellington! We are truly delighted to hear that you found our hotel to be a gem among Wellington’s accommodation options. Your kind words about our friendly staff, high-quality food, and especially our rooms, mean a great deal to us. We take pride in ensuring our rooms are comfortable, modern, and peaceful, so it's wonderful to know that you appreciated those details, including the air conditioning and well-lit bathrooms. We’ve also updated your Hilton Honours account with your preferences, and we will always do our best to accommodate them. Whenever availability allows, we’ll be happy to offer you an upgrade or any special touches to enhance your stay even further. We look forward to welcoming you back on your future visits to Wellington. Please feel free to reach out to us directly if there’s anything we can do to make your next stay even more enjoyable! Warm regards, Marcos Cofre Front Office Manager
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Auckland, New Zealand49 contributions8 helpful votes
Hotel does have a 24 hour desk. Expedia website states checkin is from 3.00pm until 12.00 midnight. Definitely arrange with front desk for your late/early arrival, website also states a late/early checkin fee may apply. Hotel website does have a chat option if you wish to clarify details, hope that helps.
The hotel has some rooms on the top floor with a balcony. Make sure you put your request in the special comments section 'for a balcony' while making a reservation.
There are more places to choose from in the Wellington area.
PRICE RANGE
$188 - $303 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandGreater WellingtonWellington
NUMBER OF ROOMS
106
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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