I stayed in room 002, ground floor. This was a two bedroom apartment (I was upgraded). It was spacious, and clean and tidy. I've stayed in Quests from Auckland to Invercargill and this was one of the best. I book serviced apartments when I travel so I can prepare my own food. Often the kitchens are quite poorly equipped. Maybe there's no sieve, or no tin opener, or no vegetable peeler. This one had everything I needed for once! And they passed my personal acid test: the iron was completely free of burn marks! The staff at Quest kindly took my supermarket delivery order and even put things in the freezer and fridge as appropriate (I've had other places leave frozen food to thaw). It's quiet and well positioned for the centre of town. Unlimited WiFi is a real plus. I'm not much of a TV watcher but there seemed to be a full Sky service.…
Somebody in room above so inconsiderate making all the noise in the world. Tell reception and get told it's a privately owned apartment above and that they can't do anything about it. Surely as a hotel guest due service should occur. Ridiculous.
due to lockdown, we were obliged to spend 37 nights at this hotel and were really happy to have landed there, good room, sunny and calm, an a 1A top service. Remarkable management team. We felt like at home...
We stayed for 5 nights and whilst the room itself was lovely and the staff were very helpful be very careful which room you get. There is a large multi storey car park being built and it completely obscured our view as it was about 15 feet from our window and balcony Appreciate the property have no say over this as it looks like it's being built by the council, but I'm surprised there was no offer of compensation for this (at least some communication in advance to warn us). We couldn't check in until about 7pm as the room wasn't ready when we arrived at 10 am and then were at the cricket all day so when we did first see the room (they had given us the key at 10am), there was nobody to complain to, so we just put up with it.
Great 2 bedroom apartment overlooking Tauranga and the sea. Spacious and clean as well as 4 small balconies. The location is excellent...walking distance to shops and restaurants. Quest has good amenities with a practical small gym as well as parking.
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