Quest Taupo Serviced Apartments
135 reviews
#22 of 46 Specialty Lodging in Taupo
Save
Share
59-61 Kaimanawa Street, Taupo 3330 New Zealand
Lowest prices for your stay
US$107
Snaptravel
ZenHotels.com
Booking.comUS$107
View all 13 deals
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Full view
View all photos (25)25
Room & Suite (17)
Pool & Beach (1)
About
#22 of 46 Speciality lodging in Taupo
Location
Cleanliness
Service
Value
Full view
Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Pool
Complimentary instant cofffee
Non-smoking hotel
Clothes dryer
Dry cleaning
Wifi
Outdoor pool
Complimentary tea
Laundry service
Self-serve laundry
Washing machine
Ironing service
Show more
Room features
Soundproof rooms
Air conditioning
Housekeeping
Telephone
Iron
Kitchenette
Flatscreen TV
Bath / shower
Dishwasher
Microwave
Refrigerator
Hair dryer
Show more
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Indonesian, Malay, Tamil
Location
Full view
81Good for walkers
Grade: 81 out of 100
93Restaurantswithin 1 km
16Attractionswithin 1 km
135Reviews0Q+A21Room tips
Reviews
Traveller rating
- 47
- 50
- 17
- 5
- 16
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
You'll see that 99% of my other reviews for shops and sites are 5 stars, so when i write a 1 star review it's because the place is seriously out of line. If you read the reviews for this place over the past 5 months you'll see numerous 1 star reviews. I should have based my decision on these rather than 4.1 overall. There were multiple problems with the expensive $305 one-bedroom room. 1) intermittent foul odour from one of the drains in the bathroom, 2) both bedside lamps didn't work, 3) kitchen tap only produced scolding water, no cold water, 4) kitchen kettle didn't work (unless you stood there holding it in contact with the base at just the right angle while it warmed up/boiled). Notified them when there, tap fixed, and they placed incense in the bathroom, Emailed them afterward and they apologised that: "We take extreme pride in keeping our property up to the highest of standards of cleanliness, but clearly, we had a lapse during this time with us. We have addressed these issues with our housekeeping team. We do have new housekeeping staff and your feedback has shown that we will need to provide ongoing supervision to ensure the cleanliness expected in our apartments is maintained. We also apologise that our maintenance team were not advised prior to your stay that the lamps were not working due to blown light bulbs as we would have replaced them straight away." Asked for a refund, but was offered an unspecified discount if we stay there again.No thanks. Why would we gamble on that? I'd rather sleep in a shared dorm at the backpackers than gamble on the Quest Taupo. Danger! Avoid this place at all costs!!…
Read more
Date of stay: January 2021
Value
Cleanliness
Service
Room Tip: Avoid this place if you can. Staying there is a lottery.
See more room tips
Helpful
Great facility. This is the place to stay in Taupo. Rooms are are amazing they have everything you need and more. Great location and within walking distance from city center. Looks exactly like the pictures on the website. Also great for a family sharing.
Read more
Date of stay: January 2021Trip type: Travelled as a couple
Helpful
+1
Receptionist was welcoming and helpful. Free on site parking and good WiFi Unit was immaculate. Lovely cosy one bedroom apartment for an overnight stay. Welcoming, helpful receptionist. Immaculate apartment, comfortable bed, good bathroom, adequate kitchenette. Heat pump, double glazing windows but they didn't open so no fresh air. Free on site parking and good free WiFi. Very close to the center of Taupo. There was a sulphur smell when using the water in the bathroom, basin, toilet and particularly the shower. I left a note for reception on departure but it would appear from previous reviews it is an ongoing problem. Not good.
Read more
Date of stay: November 2020
Value
Rooms
Service
Helpful
Hotel stinks like it needs a good clean. Unit smelt like fish, and the windows dont open so couldn’t get rid of the stench. Reception is never open. Grumpy staff. No lift. Not enough parking so have to park vehicle on the roadside!
Read more
Date of stay: September 2020Trip type: Travelled as a couple
Helpful
My family and I stayed for 2 out of the 4 nights we booked to stay here. I would recommend you don’t stay here due to the poor quality of the building, the lack of staff attendance and the uncleanliness of the rooms. No ventilation (so the windows and windowsills were a waterfall in the morning), cheap & loud appliances, bad plumbing (due to the design of the building) so an overflow drain positioned on the floor in the kitchen spilled slippery dishwater bubbles onto the tile floor and the bathroom sink was fully blocked when we arrived, and the unavailability of staff meant sink blockage couldn’t be resolved until almost 20hrs after we arrived. Cleaning staff left dirty laundry sacks on the pathway with the ramp access, which meant we had to lift our pushchair up over the step to enter and exit the building. They were left there for many hrs I.e when we left for a walk to town at 10am and also when we returned at 1pm. Unfortunate for someone who may have been in a wheelchair and not able to be lifted over. Moulded on bathroom ceiling, the dishwasher sounded like a cement mixer. The dishwashing liquid & laundry powder sachets were not enough for one load of either and they don’t replace these (just an FYI, not complaining about it). No windows in the bedroom (we stayed in a 1br apartment). The place was like a ghost town, there were a few cars in the carpark (half full maybe?) and there were no reception staff here between 5pm and 10am (Quest central call centre were quite surprised when I rang them about the blocked bathroom sink at 9am that someone wasn’t there at 8am as they should have been).…
Read more
Date of stay: August 2020Trip type: Travelled with family
Helpful
PRICE RANGE
US$71 - US$174 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandWaikato RegionTaupo DistrictTaupo
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Quest Taupo Serviced Apartments
Which popular attractions are close to Quest Taupo Serviced Apartments?
Nearby attractions include Lake Taupo (0.7 km), Lake Taupo (0.8 km), and Taupo Museum (0.7 km).
What are some of the property amenities at Quest Taupo Serviced Apartments?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Quest Taupo Serviced Apartments?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Quest Taupo Serviced Apartments?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Quest Taupo Serviced Apartments?
Yes, free parking is available to guests.
What are some restaurants close to Quest Taupo Serviced Apartments?
Conveniently located restaurants include Malabar Indian Restaurant & Bar (Nepalese & Indian Cuisine), Incredible India Restaurant and Bar, and Suncourt Indian.
Are there opportunities to exercise at Quest Taupo Serviced Apartments?
Yes, guests have access to a pool during their stay.
Is Quest Taupo Serviced Apartments located near the city centre?
Yes, it is 0.3 km away from the centre of Taupo.
Are any cleaning services offered at Quest Taupo Serviced Apartments?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Quest Taupo Serviced Apartments?
The staff speaks multiple languages, including English, Indonesian, Malay, and Tamil.
Is Quest Taupo Serviced Apartments accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.