Quest Taupo Serviced Apartments
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Quest Taupo Serviced Apartments

59-61 Kaimanawa Street, Taupo 3330 New Zealand
Traveller (22)
Room & Suite (20)
Pool
Pool & Beach (1)

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About

3.5
#3 of 4 apartments in Taupo
4.0 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.7 of 5 bubbles
Value
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Indonesian, Malay, Tamil
Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Pool
Complimentary Instant Coffee
Non-smoking hotel
Clothes dryer
Dry cleaning
Wifi
Outdoor pool
Complimentary tea
Laundry service
Self-serve laundry
Washing machine
Ironing service
Room features
Soundproof rooms
Air conditioning
Housekeeping
Telephone
Iron
Kitchenette
Flatscreen TV
Bath / shower
Dishwasher
Microwave
Refrigerator
Kitchenware
Hair dryer
Room types
Non-smoking rooms

Location

59-61 Kaimanawa Street, Taupo 3330 New Zealand
145Reviews0Q+A23Room tips

Reviews
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Detailed Reviews
kiwinz2016 wrote a review Jan 2020
Auckland Central, New Zealand36 contributions9 helpful votes
4.0 of 5 bubbles
Stayed for 1 night in a ground floor apartment. Had requested an earlier midday check in and extra roll away bed which was very sturdy. Friendly staff, pool ok but not heated.
Room is large and fairly modern, with washing machine and drier in bathroom. Good standard of cleanliness in our apartment.
Bed was pretty soft and fridge noisy. Needs blackout curtains or similar as room was quite light at night.
Location not far - easy walk to town. Good value for money and would stay here again.
Read more
Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ztayob wrote a review Mar 2020
Brisbane, Australia78 contributions62 helpful votes
4.0 of 5 bubbles
Apartments very clean and comfortable. Has a kitchen , washing machine and dryer. Very functional. Close to the lake (about 7 min walk) and town centre.. Serviced everyday. Managment very helpful and friendly. No lift so carrying luggage up is a bit inconvenient. Overall very good.
Read more
Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
markilee wrote a review Dec 2020
Auckland, New Zealand986 contributions125 helpful votes
+1
3.0 of 5 bubbles
Receptionist was welcoming and helpful. Free on site parking and good WiFi
Unit was immaculate. Lovely cosy one bedroom apartment for an overnight stay. Welcoming, helpful receptionist. Immaculate apartment, comfortable bed, good bathroom, adequate kitchenette. Heat pump, double glazing windows but they didn't open so no fresh air. Free on site parking and good free WiFi. Very close to the center of Taupo.
There was a sulphur smell when using the water in the bathroom, basin, toilet and particularly the shower. I left a note for reception on departure but it would appear from previous reviews it is an ongoing problem. Not good.
Read more
Date of stay: November 2020
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fiona S wrote a review Feb 2020
Auckland Central, New Zealand162 contributions42 helpful votes
5.0 of 5 bubbles
Stayed here a couple of times on my way to Wellington.
Always nice & clean
Plenty of parking
Rooms nice & warm in winter
Kitchen is handy on a cold winters night, when you want to stay in
Dish washer is handy as well.
Really need to drive to shops, is walkable but not in the cold
Read more
Date of stay: September 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Globaltraveller187 wrote a review Jan 2021
Queenstown, New Zealand8 contributions8 helpful votes
1.0 of 5 bubbles
You'll see that 99% of my other reviews for shops and sites are 5 stars, so when i write a 1 star review it's because the place is seriously out of line. If you read the reviews for this place over the past 5 months you'll see numerous 1 star reviews. I should have based my decision on these rather than 4.1 overall. There were multiple problems with the expensive $305 one-bedroom room. 1) intermittent foul odour from one of the drains in the bathroom, 2) both bedside lamps didn't work, 3) kitchen tap only produced scolding water, no cold water, 4) kitchen kettle didn't work (unless you stood there holding it in contact with the base at just the right angle while it warmed up/boiled). Notified them when there, tap fixed, and they placed incense in the bathroom, Emailed them afterward and they apologised that: "We take extreme pride in keeping our property up to the highest of standards of cleanliness, but clearly, we had a lapse during this time with us. We have addressed these issues with our housekeeping team. We do have new housekeeping staff and your feedback has shown that we will need to provide ongoing supervision to ensure the cleanliness expected in our apartments is maintained. We also apologise that our maintenance team were not advised prior to your stay that the lamps were not working due to blown light bulbs as we would have replaced them straight away."

Asked for a refund, but was offered an unspecified discount if we stay there again.No thanks. Why would we gamble on that? I'd rather sleep in a shared dorm at the backpackers than gamble on the Quest Taupo. Danger! Avoid this place at all costs!!
Read more
Date of stay: January 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Avoid this place if you can. Staying there is a lottery.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kathy wrote a review May 2020
565 contributions44 helpful votes
5.0 of 5 bubbles
We were very pleased with our accommodations at the Quest Taupo Serviced Apartments. It was in a nice, quiet location, off the main highway with free parking on site. The room was spacious, clean, and comfortable, the kitchenette was well stocked, and there was a washer and dryer in the room, which was very convenient. For all this, you would expect to pay a considerable price, but the room rate was actually cheaper than any other place we stayed in NZ over the past month. What a bargain! We will definitely seek out Quest serviced apartments in our future travels.
Read more
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lorraine W wrote a review Jul 2020
2 contributions
1.0 of 5 bubbles
This was the worse place to stay, I have in the past travel with work numerous times, Didn't get what i was expecting, Totally not worth the $285 a night, Didn't get any sleep because there was no sound proofing, The fridge dripped all night, had to sleep with the TV on just to drown out the dripping sound, Our other adult had to sleep on a roller away bed which was meant to be a bed. Was meant to have onsite parking, DIdn't get that either had to part on the street. Accommodation was that bad that we cancelled our remaining of our stay and went and stayed in a beautiful please in Rotorua
Will never ever be back i don't recommend Quest Taupo at all
Read more
Date of stay: July 2020
1.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shetahall wrote a review Apr 2022
Hamilton, New Zealand110 contributions50 helpful votes
1.0 of 5 bubbles
No windows open whatever in the room... leaving it smelling absolutely stale. There is a air-conditioning unit above the bed: it was useless plus the light & noise from it made sleeping impossible.

Finding unfolded blankets in the wardrobe makes one wonder how clean the room actually is.

Will not stay again.
Read more
Date of stay: April 2022Trip type: Travelled as a couple
Room Tip: If you like to sleep avoid this place
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tbeacs wrote a review Jan 2023
Hawthorn, Australia12 contributions10 helpful votes
2.0 of 5 bubbles
I checked in after hours to my room and the smell was unbearable. In all my years of travel, I have rarely ever asked to change a room. I believe the place was full that night. The after-hours manager was not over-friendly and didn't bother to check the smell. She made a phone call and then went to the after-hours key box and switched my key for someone else's who was due to come in later. The next room I went into stunk of cigarette smoke but that was way better than the first room. I was staying with a group it was just easier for me not to leave the hotel. As I was moving my luggage to the new room I followed the manager to the first room and she said the smell was like off fish. Within seconds of leaving that room on my second trip to colllect my luggage, I saw a poor guy heading into the room I just left! I am not sure how he coped as the smell was literally making me feel sick.

You can't open a window in the rooms and get any fresh air. There is no way I would stay here again.
Read more
Date of stay: January 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anesh Krishna wrote a review May 2021
1 contribution
5.0 of 5 bubbles
Dont know where to start,
Room was clean, wanderfull service, fast internet, amazing ambiance and surrounding, just a 10 minutes walk away from the lake and 13 to town. If your coming during winter, you dont have to worry about chills cuz the rooms has wanderfull heater. Washer and dryer in room worked well and was clean.

But what stood out more then anything were the incredible Staffs. They were really polite and helpful. Rooms was surprisingly big and the bed was really comfortable and clean. Stuck in the room on a rainy day? Why worry, the options for TV channels was just too many, Aircond and heater worked just amazingly well. Can't emphasise enought how clean the room was from the kitchen to bedroom to bathroom. It was just very satisfiying to stay here. Check in and out was just so easy, can't fault anything from there. Since im in this topic, its such an affordable and reasonable place to stay in as well. Had the most fastastic stay at Quest Taupo. Definitely cant wait to be back. Super happy with the stay !!
Read more
Date of stay: November 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Naomi B wrote a tip Jan 2024
3 contributions
1.0 of 5 bubbles
"Parking is limited"
Read full review
shetahall wrote a tip Apr 2022
Hamilton, New Zealand110 contributions50 helpful votes
1.0 of 5 bubbles
"If you like to sleep avoid this place"
Read full review
Globaltraveller187 wrote a tip Jan 2021
Queenstown, New Zealand8 contributions8 helpful votes
1.0 of 5 bubbles
"Avoid this place if you can. Staying there is a lottery."
Read full review
bigmal10 wrote a tip Dec 2019
2 contributions1 helpful vote
3.0 of 5 bubbles
"stay somewhere else"
Read full review
gregail5952 wrote a tip Oct 2019
Terrigal, Australia27 contributions7 helpful votes
1.0 of 5 bubbles
"No good rooms!!"
Read full review
Not the right property for you?
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PRICE RANGE
$174 - $241 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandWaikato RegionTaupo DistrictTaupo
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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QUEST TAUPO SERVICED APARTMENTS | UPDATED 2024 Apartment Reviews & Price Comparison (New Zealand) - Tripadvisor

Frequently Asked Questions about Quest Taupo Serviced Apartments
Which popular attractions are close to Quest Taupo Serviced Apartments?
Nearby attractions include Lake Taupo (0.7 km), Maori Rock Carvings (0.7 km), and Taupo Museum (0.7 km).
What are some of the property amenities at Quest Taupo Serviced Apartments?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Quest Taupo Serviced Apartments?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Quest Taupo Serviced Apartments?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Quest Taupo Serviced Apartments?
Yes, free parking is available to guests.
What are some restaurants close to Quest Taupo Serviced Apartments?
Conveniently located restaurants include Roquette Restaurant - Taupo, Incredible India Restaurant And Bar, and Master of India.
Are there opportunities to exercise at Quest Taupo Serviced Apartments?
Yes, guests have access to a pool during their stay.
Is Quest Taupo Serviced Apartments located near the city centre?
Yes, it is 0.3 km away from the centre of Taupo.
Are any cleaning services offered at Quest Taupo Serviced Apartments?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Quest Taupo Serviced Apartments?
The staff speaks multiple languages, including English, Indonesian, Malay, and Tamil.
Is Quest Taupo Serviced Apartments accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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