Phoenix Resort
212 Lake Terrace Waipahihi, Taupo 3330 New Zealand
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About
#28 of 66 hotels in Taupo
Location
Cleanliness
Service
Value
Welcome to Phoenix Resort Taupo. The resort itself is set in a picture-perfect rose garden, directly across the road from sparkling Lake Taupo, New Zealand's largest lake. Accommodation options encompass a choice of flexible configurations. Check into a spotless, impeccably maintained studio, or a one-bedroom or two-bedroom apartment. Two-bedroom apartments sleep up to a maximum of six. The single-bedroom units will accommodate up to four. The studios on the other hand, are ideal for a romantic getaway for two. All rooms include hospitable touches including kitchen facilities, selected Sky TV channels, free WiFi to keep you connected and even electric blankets to keep you cozy. All rooms also have their own private thermal mineral pool, where you can relax in the rich minerals and revitalise your your mind, body and soul.
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Property amenities
Free parking
Free internet
Complimentary Instant Coffee
Mini golf
Children's playground
Highchairs available
BBQ facilities
Non-smoking hotel
Complimentary tea
Outdoor furniture
Express check-in / check-out
Self-serve laundry
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Room features
Housekeeping
Wardrobe / wardrobe
Iron
Private bathrooms
Kitchenette
Flatscreen TV
Electric blanket
Complimentary toiletries
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Radio
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Charming
Languages Spoken
English
Location
Full view
52Somewhat walkable
Grade: 52 out of 100
125Restaurantswithin 10 km
47Attractionswithin 10 km
Contact
212 Lake Terrace Waipahihi, Taupo 3330 New Zealand
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100Reviews3Q+A9Room tips
Reviews
Traveller rating
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We arrived late and the key was in the lock box at reception as we were told. The 2 bedroom unit was comfortable and warm. The beds all had electric blankets. My husband made use of our private hot pool before he came to bed. This is our ‘go to’ place to stay in Taupo. Especially if we need a 2 bedroom unit. There wasn’t a box of tissues anywhere and that is my only negative comment. They now have a cafe on site and the coffee was ok.
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Date of stay: October 2020
Helpful
+1
My first impression of this hotel was that it was the sweetest place I've ever seen. We only stayed one night and wish it could have been a few more days. Plus: Location is great, rooms clean, a nice breakfast/lunch bar on site, lovely calm rose garden, friendly staff, and the private mineral hot tub. Negatives: spotty wifi, cramped shower. There is a wall mounted a/c but don't know how efficient it is. I would recommend.
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Date of stay: February 2020
Helpful
Response from Phoenix Taupo, General Manager at Phoenix Resort
Responded 17 Mar 2020
Hello Kathy Thank you for your comments, they are always welcome. We are pleased you enjoyed your stay and look forward to seeing you again in the future. From all the Team at Phoenix Resort Motel
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An older resort but very clean, very tidy, very comfortable, so ticks all the boxes. Small rooms, seperate kitchen etc plus a great thermal hot water private pool at back of each apartment, great to relax in, very hot but lovely, helpful manager, free WiFi, a great choice
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Date of stay: March 2020
Helpful
An older place but not run down. Had its own mineral spa with plenty of room for two people to wallow about in (soooo relaxing). Great kitchen facilities & easy parking. Stayed here 3 nights & loved it. Hosts were great - helpful & welcoming. Free laundry facilities. Highly recommend this nice motel.
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Date of stay: September 2019
Helpful
Hubby and I stayed one night for a quick romantic getaway. It was just lovely. It was cozy and had everything we needed. It's close enough to town to walk in for a couple of drinks and a meal. The private thermal pool was the icing on the cake. Affordable, relaxing and private. We will definitely be back.
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Date of stay: September 2019
Helpful
This establishment is classed as a resort bit is really only a motel which is part of the Golden Chain of "Superior Accommodation" which is a misnomer. We booked through Interval International but the "Resort" is nowhere near the standard of other world class establishments. Admittedly the room is self contained but the dining table is very small and can only just accommodate two people. The bedroom is upstairs and is very difficult to approach by means of a narrow steep staircase which is very difficult to reach especially since all the other facilities in the unit are downstairs.
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Date of stay: August 2019
Helpful
We booked on the phone and there was a bit of a mix up because the receptionist said she would accept the booking of 5 kids with 2 adults, however when we got there, on their computer it showed only 4 kids ..so we were put on the spot for a moment about what to do. However a quick check of the email confirmation showed that 5 was as originally accepted and so.. .. the reception graciously honoured that (although we were both confused as to how that could happen.) The rooms are modern and clean, with heater and electric blankets. We stayed in the two story which had 2 bedrooms upstairs and the bathroom and a sofa-bed downstairs. Enjoyable and relaxing mineral pool big enough for a kids paddle is in a private enclosed deck area at the rear. Theres a well tended garden and…
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Date of stay: June 2019
Helpful
Response from PhoenixT56, reception at Phoenix Resort
Responded 23 Jun 2019
Thank you for taking the time to give your review. It is always helpful. I'm glad you enjoyed your stay after the initial confusing start and I do hope you will stay with us again.
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Perfect for families as there is bedrooms, kitchen & a living room as well as private thermal spa. Note that it is a short distance from the downtown area but this town has taxi service for a reasonable price. Great for both short and long term stays.
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Date of stay: May 2019
1 Helpful vote
Helpful
Response from PhoenixT56, Manager at Phoenix Resort
Responded 17 Jun 2019
Thankyou so much, so pleased you enjoyed your stay.
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The room was very nice with a large up to date television. Geo thermal spa bath at rear. Very friendly and helful staff. Beautiful court yard with barbecue facilities. Price was very reasonable. Thoroughly recommend.
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Date of stay: May 2019
Helpful
Response from PhoenixT56, reception at Phoenix Resort
Responded 12 May 2019
Thank you for your lovely review - much appreciated. We love hearing positive feedback from our guests so thanks again and I hope we have the pleasure of hosting you again in the future
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Lovely and clean. Comfy bed. Good shower. Decent size room. Nice outlook onto rose garden with lake in distance. Bit dated but comfortable enough. Only downside was the hot tub was not suitable for anyone with mobility issues as there is no step to get down into it and it is a very big drop. Needs a seat inside so you can step down onto the seat and then sit on it (as there is no seating in the tub). No air conditioning but fan available.
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Date of stay: January 2019
Helpful
PRICE RANGE
US$106 - US$137 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandWaikato RegionTaupo DistrictTaupo
NUMBER OF ROOMS
13
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