Phoenix Resort
96 reviews
#29 of 65 Hotels in Taupo
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212 Lake Terrace Waipahihi, Taupo 3330 New Zealand
Lowest prices for your stay
US$97
Free cancellation until 29/04/21
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Expedia.comUS$97
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Room & Suite (12)
Pool & Beach (1)
About
#29 of 65 hotels in Taupo
Location
Cleanliness
Service
Value
Welcome to Phoenix Resort Taupo. The resort itself is set in a picture-perfect rose garden, directly across the road from sparkling Lake Taupo, New Zealand's largest lake. Accommodation options encompass a choice of flexible configurations. Check into a spotless, impeccably maintained studio, or a one-bedroom or two-bedroom apartment. Two-bedroom apartments sleep up to a maximum of six. The single-bedroom units will accommodate up to four. The studios on the other hand, are ideal for a romantic getaway for two. All rooms include hospitable touches including kitchen facilities, selected Sky TV channels, free WiFi to keep you connected and even electric blankets to keep you cozy. All rooms also have their own private thermal mineral pool, where you can relax in the rich minerals and revitalise your your mind, body and soul.
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Property amenities
Free parking
Free internet
Complimentary instant cofffee
Mini golf
Children's playground
Highchairs available
BBQ facilities
Non-smoking hotel
Complimentary tea
Outdoor furniture
Express check-in / check-out
Self-serve laundry
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Room features
Housekeeping
Wardrobe / wardrobe
Iron
Private bathrooms
Kitchenette
Flatscreen TV
Electric blanket
Complimentary toiletries
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Radio
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Mid-range
Languages Spoken
English
Location
Full view
47Car recommended
Grade: 47 out of 100
126Restaurantswithin 10 km
41Attractionswithin 10 km
96Reviews3Q+A8Room tips
Reviews
Traveller rating
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Popular mentions
This establishment is classed as a resort bit is really only a motel which is part of the Golden Chain of "Superior Accommodation" which is a misnomer. We booked through Interval International but the "Resort" is nowhere near the standard of other world class establishments. Admittedly the room is self contained but the dining table is very small and can only just accommodate two people. The bedroom is upstairs and is very difficult to approach by means of a narrow steep staircase which is very difficult to reach especially since all the other facilities in the unit are downstairs.
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Date of stay: August 2019
Helpful
We booked on the phone and there was a bit of a mix up because the receptionist said she would accept the booking of 5 kids with 2 adults, however when we got there, on their computer it showed only 4 kids ..so we were put on the spot for a moment about what to do. However a quick check of the email confirmation showed that 5 was as originally accepted and so.. .. the reception graciously honoured that (although we were both confused as to how that could happen.) The rooms are modern and clean, with heater and electric blankets. We stayed in the two story which had 2 bedrooms upstairs and the bathroom and a sofa-bed downstairs. Enjoyable and relaxing mineral pool big enough for a kids paddle is in a private enclosed deck area at the rear. Theres a well tended garden and…
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Date of stay: June 2019
Helpful
Response from PhoenixT56, reception at Phoenix Resort
Responded 23 Jun 2019
Thank you for taking the time to give your review. It is always helpful. I'm glad you enjoyed your stay after the initial confusing start and I do hope you will stay with us again.
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Perfect for families as there is bedrooms, kitchen & a living room as well as private thermal spa. Note that it is a short distance from the downtown area but this town has taxi service for a reasonable price. Great for both short and long term stays.
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Date of stay: May 2019
1 Helpful vote
Helpful
Response from PhoenixT56, Manager at Phoenix Resort
Responded 17 Jun 2019
Thankyou so much, so pleased you enjoyed your stay.
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The room was very nice with a large up to date television. Geo thermal spa bath at rear. Very friendly and helful staff. Beautiful court yard with barbecue facilities. Price was very reasonable. Thoroughly recommend.
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Date of stay: May 2019
Helpful
Response from PhoenixT56, reception at Phoenix Resort
Responded 12 May 2019
Thank you for your lovely review - much appreciated. We love hearing positive feedback from our guests so thanks again and I hope we have the pleasure of hosting you again in the future
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Lovely and clean. Comfy bed. Good shower. Decent size room. Nice outlook onto rose garden with lake in distance. Bit dated but comfortable enough. Only downside was the hot tub was not suitable for anyone with mobility issues as there is no step to get down into it and it is a very big drop. Needs a seat inside so you can step down onto the seat and then sit on it (as there is no seating in the tub). No air conditioning but fan available.
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Date of stay: January 2019
Helpful
PRICE RANGE
US$82 - US$177 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandWaikato RegionTaupo DistrictTaupo
NUMBER OF ROOMS
13
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