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Phoenix Resort

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Traveller (75)
Room & Suite (12)
Pool & Beach (1)
Overview
  • Excellent75%
  • Very good17%
  • Average7%
  • Poor1%
  • Terrible0%
Travellers talk about
“rose garden”(9 reviews)
“thermal water”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Hot Tub
Non-Smoking Rooms
Kitchenette
Spa
Laundry Service
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (80)
Filter reviews
60 results
Traveller rating
39
14
6
1
0
Traveller type
Time of year
LanguageEnglish
39
14
6
1
0
Show reviews that mention
All reviewsrose gardenthermal waterlots of cold waterbig tubbalcony overlookingwarm and friendly staffprivate mineral poolenjoyed staying herefree laundrybed apartmentwell equipped kitchenroad noisemain townspa tubeasy accesson arrivalclean rooms
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1 - 5 of 60 reviews
Reviewed 3 days ago via mobile

We stayed at the Phoenix for two wonderful nights enjoying the private in unit hot pool. The bed was most comfortable and the unit was lovely and warm. The proprietor was very helpful and accommodating especially providing us with a unit where we could park...More

Thank Marg2914
Response from Phoenix T, reception at Phoenix ResortResponded 2 days ago

It was a pleasure to have you stay with us. Thank you for your wonderful review. We look forward to you coming and staying with us again next time you are in Taupo.

Reviewed 1 week ago via mobile

This really is home away from home. The place has everything you need for a comfortable stay. We stayed in 2 bedroom unit which was on 2 levels with a nice private mineral pool. Basic kitchen with everything you need in there.

Thank Ivana M
Reviewed 2 July 2018

We arrived late from Wellington because the desert road was closed because of snow. The receptionist phoned us to make sure we were still coming, and we assured he we were. Luckily we got there just before 8pm (reception shut after this time). The welcome...More

Thank Willieidle
Response from Phoenix T, Manager at Phoenix ResortResponded 3 July 2018

Thankyou so much for your great review, we look forward to hosting you again.

Reviewed 1 July 2018 via mobile

I would 100% stay again, the lovely receptionist was very welcoming and we feel like she went above and beyond. Because we arrived later at night during winter she had turned on the heater to warm up the room for us. Thank you for a...More

Thank SJandSE
Reviewed 1 June 2018

Recently we booked a room with a special rate. The room we had was on the road front and very noisey from the road, could do with some double glazing? The room slept four, but only had one chair to watch TV. We thought the...More

Thank DudleyandFreda
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Things to do
Spa
Hot Tub
Details
Price range
US$72 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$72 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (75)
Room & Suite (12)
Pool & Beach (1)
Questions & Answers
Ask a question
Killcare
10 April 2017|
AnswerShow all 4 answers
Response from Ken L | Reviewed this property |
Concur with all previous answers. The hotel is located on the main road, but it is on the quiet end of town. I certainly did not notice the noise and the rooms are well insulated. It would not be fair to describe the... More
0
Votes
stevandi
8 July 2016|
Answer
Response from tony w | Property representative |
Sorry we are no longer a timeshare.
0
Votes
stevandi
8 July 2016|
AnswerShow all 2 answers
Response from Ianleigh M | Reviewed this property |
Phoenix Resort is no more, I believe now it's a motel.
1
Vote
Room Tips
"Suite with balcony overlooking the lake are nice"
E6462HBwilliamw
2 million years ago
Read review
"Just state your requirements and request from the staff who will go out of their way to accommodate you."
AlisonP881
2 million years ago
Read review
"Ground floor standard room is great for couples"
HolidayVibes
2 million years ago
Read review
"We had a room 12 which is on the end nearest the road. Might be better having a lower number"
JanetM381
2 million years ago
Read review
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