My family and I stayed 6th 7th Feb 2021 in unit 14 1 bedroom family unit downstairs My first reaction walking into unit looked inviting beds allmade up nicely. When checking out shower door was half off and very dirty couldnt see into shower. Dining roomtable and chairs very uncomfortable and they were actually an outside set. Kitchen cupboards needed upgrading as to the whole of the unit. I think after a good make over andclean would be very inviting. Enjoyed meal next door at the Pub . Also could do with a new toaster. Very dirty inside Found very hard to sleep as very hot in room
We had friends that stayed here but up the top which was newer we were shown to a room on the road front one of the original that had had nothing done to it. The sheets were clean and towels which were changed daily. There was no house keeping done in the four nights/days we stayed, the bathroom area which had paint peeling off the ceiling and very obvious leaks around the shower and a sliding door not held by anything and you wouldn't want to touch the pull hole and the toilet required a good clean plus. Very disappointing as a great position and great restaurant at the front,
Have stayed here several times before & found it very good. This time the place seems to be very run down. The fridge had the last visitors melted items in it, 2 cups were cracked & we had to ask for toilet paper. There was no apology at all from the person at the office. Wouldn't stay there again.
Stayed here early Dec 2020. We were conned by the lovely web pics! This place is tired and run down. Met a guest who called it a dump. Outside the Reception driveway is a crater size pothole, been there a while by the looks, maybe management missed it! Scruffy bare foot chap at reception, an indication of what was to follow! In the room, worn carpets, scuffed and scratched table tops, olden times decor. No milk for tea or coffee which is customary. No carpark adjacent to the unit either. This place us NOT 190 bucks a nite accommodation, 75 bucks tops! Dont trust the web site pics. Check your room first then decide. Our next nite in Taupo was 4 doors along, same price but 10 times the quality, go figure👍
Recently stayed for 2 nights, very disappointed as room was very tired and in particular the bathroom was in need of a complete refurbishment! One of our party had cockroaches in their room in the bedding which was pointed out to the office. Was charged a credit card fee but pointed out that this is a cost of doing business that should be part of the room rate. Would definitely not stay there again!
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