The views from the decks of this place are just wonderful, especially at sunset 😁. The receptionist was very friendly and helpful - even got a blocked drain fixed the same day. The rest of the place is very run down and sad. No privacy on the balcony (you can look straight into the room next door!!). No lift for 1st floor rooms - you'll have to carry your own bags up 2 flights if stairs. Rooms were clean but everything was old and worn. We booked a bigger room but the kitchen area was just a tiny bench in the corner above a little fridge). Supervisor in the bar was very rude when we asked for a house red wine and he poured something else instead, then tried to charge us for the more expensive wine. He also was telling off his staff for a long time in front of visitors. Not…
As a returning guest, i cannot fault the presentation of the rooms, Sadly Suncourt has become a truck stop, with all manner of commercial vehicles parked there. The Trucks start up in the wee small hours and sit there running. The locals seem to congregate on the lake front and race, rev, and skid their cars throughout the night. Our meal was disappointing, and we made mention of this to the staff. An early phone call from reception telling us that we has walked out of the restaurant without paying, was incorrect, yet no apology given.
Lake & mountain view, quite as away from the main road, close to city centre for shops and restaurants, and renovated bathroom, the whole package at a reasonable price. Had a very relaxing and enjoyable holiday. 安静，干净，景美，近市中心。很棒的度假选择。
after 5 or so years of loyal visits (putting up with room issues - been told we did have and then didnt ., cant get roomtype we want etc) When we checked out this year we were told to sign the list. Was 3rd on the list and told it was a priority list and my 2021 booking was safe. Was disappointed to receive an email saying thanks for coming but dont come again! I sent a reply and havent had the courtesy of a reply. I get you are a business but we are loyal and others of our group stay during the year too. Not the way to treat return guests i wouldnt have thought
Over the last 4 years our group of 12 have stayed here for the summer concert weekend, we had all enjoyed our weekend away here , great rooms , wonderful pool , close to town , upon check in we asked to book our room for following year and were told sorry you need to go on a list , (what the heck ), anyway got an email a week later saying sorry we are fully booked , we all felt like we had been kicked to the curb , So much for looking after your regulars , wont be even thinking about ever booking here again