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Taupo Urban Retreat

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Traveller (25)
Room & Suite (10)
Dining (3)
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Overview
  • Excellent31%
  • Very good35%
  • Average19%
  • Poor8%
  • Terrible7%
Travellers talk about
“chilli con carne”(13 reviews)
“beer pong”(11 reviews)
“bar closes”(4 reviews)
AMENITIES
Public Wifi
Free Parking
Non-Smoking Rooms
Bar/Lounge
Self-Serve Laundry
Breakfast included
2 Star Hotel
All hotel details
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Reviews (216)
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All reviewschilli con carnebeer pongbar closescheapest drinksroom's windowgreat place to meet peoplemixed dormbed dorm roomwater pressure isdecent kitchenliving spacestayed here for nightskitchen facilitiesfree wifiexcellent facilitieshostelbackpackers
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1 - 5 of 193 reviews
Reviewed 1 week ago via mobile

One of the best hostels we’ve stayed in! Staff is absolutely wonderful and super helpful! Double room gives you a lot of your money and even offers own bathroom with shower, which is awesome for a hostel!!

Thank Hanna M
Response from Chelsea_Gee1, Manager at Taupo Urban RetreatResponded 5 days ago

Thank you very much for your kind review, we are so glad you enjoyed your stay with us. Our staff are always happy to help so its lovely to hear positive feedback. Enjoy the rest of your travels in New Zealand.

Reviewed 1 week ago via mobile

A very good hostel with cheap prices. Good facilities, free WiFi that actually works, friendly staff... All that good stuff. Cannot mention a bad thing about the hostel. Don't stay at base, Urban Retreat is much better.

Thank Tobias B
Response from Chelsea_Gee1, Manager at Taupo Urban RetreatResponded 5 days ago

Thank you very much for your kind review, we are so happy you enjoyed your stay with us. Have a great time of the rest of your travels!

Reviewed 3 April 2018 via mobile

The staff at this hostel are very friendly, the rooms are clean, they provide a safe and fun atmosphere. They have a media room to use which has AC, a kitchenette, private rooms, larger rooms, can handle bridal functions. Most important of all CHEAPEST DRINKS...More

Thank DeathBySushi
Response from Chelsea_Gee1, Manager at Taupo Urban RetreatResponded 4 weeks ago

Thank you for your very kind review, we are glad you enjoyed your time at the hostel. The bar is a big plus for some guests and we are happy to hear you enjoyed the facilities and bar during your stay. We remember your group...More

Reviewed 22 March 2018

Hostel was ok. The kitchen was short on some things. Fridges were really full. In winter the rooms get really cold. When you going to take a shower be prepared. The staff was helpfull though. They came up with good advice on what to do...More

Thank Laura K
Response from Chelsea_Gee1, Manager at Taupo Urban RetreatResponded 4 weeks ago

Thank you for your review Laura, we are glad you found the staff helpful throughout your stay. We check the kitchen utensils and crockery on a weekly basis and replenish when necessary. Our housekeeping team also check the kitchen and fridges daily, perhaps we had...More

Reviewed 12 March 2018 via mobile

BED BUGS!!! Traumatic experience! I would NOT advise staying here! Travelling down the North Island mid February, we arrived in Taupo. After being told our hostel was full, 10 people from our bus had to stay at Urban Retreat. Our bus driver told us it...More

Thank Adele_1621
Response from Chelsea_Gee1, Manager at Taupo Urban RetreatResponded 15 March 2018

We do hope that your vindictive reviews have in some way appeased you, as your interaction with our staff at the time indicated that you appreciated the situation we face and the assistance they gave you. Bed Bugs are not the fault of ours or...More

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About
Amenities
Top amenities
Free Parking
Bar/Lounge
Hotel Amenities
Free Parking
Self-Serve Laundry
Things to do
Bar/Lounge
Details
Price range
US$31 - US$66 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$31 - US$66 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (25)
Room & Suite (10)
Dining (3)
Questions & Answers
Ask a question
courtenaydd
23 December 2015|
Answer
Response from Solarpowered_12 |
They have a small in-house bar which is really cheap, you cannot take your own drinks because of the NZ liquor license laws.
0
Votes
Kitty2603
18 August 2014|
Answer
Response from Katie T | Property representative |
Hi Kitty, Reception hours are from 8am - 9pm, however we also have a night porter who can let you into the hostel after reception is closed. All you need to do is let us know the date and time and then call the night porter... More
0
Votes
Room Tips
"avoid completely"
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"Very nice, especially for backpackers"
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"Private view rooms worth the price"
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"Make sure your bunk has a ladder..."
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