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All reviews hole golf course pavilion restaurant squash court tennis courts hot pools buffet breakfast craters of the moon across the road bit dated huka falls twin room an update great place to stay the ground floor great facilities short drive new zealand
If I was rating on service alone then I would give 5 star! EVERYONE was so helpful and friendly.
The rooms we were in were tidy and clean, beds were comfy, but the building was quite creaky and a little noisy.
The grounds and facilities...More
Have just returned from an amazing family reunion made all the more pleasant by the wonderful facilities and staff at this amazing place. Stayed onsite for 2 nights. Very quiet peaceful grounds beautifully kept. Have often wondered what it would be like to stay having...More
2 Thank Trisha826
Response from Felix_Witte, Manager at Wairakei Resort TaupoResponded 7 November 2017
A very heartfelt thank you for your recent review. I have shared with the team your wonderful comments and we are extremely pleased that you enjoyed everything so much. Thank you and we look forward to welcome you back in the future.
What a shame. The staff were without exception very good to excellent. The room (905) was both dirty and well past needing renovation. The carpet has lifted and there are creases and stains. The wet bar area had crumbs left over from the previous guests...More
This hotel looks a bit run down, and in need of a bit of TLC. And the front line staff could do with some training.
My stay here started badly, when two months before I was due to stay here, I rang up to pay,...More
Response from Felix_Witte, Front Office Manager at Wairakei Resort TaupoResponded 3 days ago
Thank you for staying with us and taking the time to review your stay at Wairakei Resort Taupo.
I’m sorry that the Front Office Staff and room amenities did not live up to your expectations. But it is feedback like this that we...More
Weekend stay for a family wedding event. Large area, was great having all the family stay in the one place. Great food, enjoyable short stay. Great fun play areas for the children. Lovely customer service, very friendly, helpful and welcoming staff.
My only poor review...More
Response from Felix_Witte, Front Office Manager at Wairakei Resort TaupoResponded 6 days ago
Dear Hemaima S,
Thank you very much for sending us your feedback.
We are glad that you enjoyed your stay and the wedding and that your were happy with the facilities and customer service! Generally none of our rooms but the Family Villas are equipped...More
Wairakei Resort Taupo is located only 5 minutes north of Taupo town centre, offering superb hotel and villa accommodation in Taupo with excellent indoor & outdoor leisure facilities and dining options, as well as a …Morebeing a purpose built Taupo conference venue. All situated in a stunning historic setting, close to Taupo’s many activities and attractions. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.