The apartment we stayed at was roomy and nice but in my opinion not what I would call 5 Star. Our apartment (12) was next to reception which was quite noisy when guests arrived and unfortunately we lucked out on any getting views. My main gripe was the standard of the courtyard where the spa pool was situated..it was totally unkept with green algae all over the tiles and an unempied ashtray. Definately not a 5 Star Standard. Had emailed feedback to the management but no response!!
We had neighbours who were noisy right beside us. Their rap/hip hop base was vibrating through our room. Started at 3pm on and off until 10pm. Because of this we had to keep our ranch slider closed even though it was nice weather - we couldn’t enjoy our deck at all because the noise outside was so loud. It continued to move around all night. After the manager was informed, they said they were only watching rugby so he denied initially music was being played (hadn’t come up to see), it wasn’t rugby it was music. So the music went off in the evening, only for them all to then go onto the deck instead, whistling out at one point, and talking loudly. We could hear it over our TV. I don’t hold anything against these neighbours - aside from lying about not playing music. I am so unimpressed by the accommodation. For $700 a night we expected more - the whole weekend was ruined by our experience and it felt like we were staying in emergency accommodation for the night. No view in the world makes up for that. I will never be back.…
Very friendly staff, very tidy and spacious rooms. Loved the fact that bikes were provided and seeing that you are right next to the lake, made for beautiful bike rides. Would recommend staying here. Thanks Cindy and Chris for an amazing 4 day stay, will be back.
Second time staying here and booked again! Sacred waters does not disappoint, the rooms are beautiful, the views the pool the lake and the service from Chris and Cindy is always above and beyond, thank you so much for another amazing stay 🤍 And see you soon x
Stayed here for a mix of family time and business. This is our second visit here. We had a three bedroom thermal unit with two bathrooms. Room, features and amenities add so much comfort to your stay. I must say I always feel boujee staying here. Cindy our host was lovely, welcoming and very accommodating i.e. allowing us to have guests to visit for breakfast. All rooms make you feel special. We totally recommend staying here. In a previous stay we had the lake view 3-bedroom penthouse. Take a group and treat yourself. Once you've had a taste of the penthouse, you won't want anything less. Such a beautiful place to treat yourself :) Thank you so much Sacred Waters!!!
Lovely clean apartment. Great service. Would highly recommend staying here. The children love the heated swimming pool and hot tub. Great sunsets too! Handy location to town and many tourist attractions.
We stopover in Taupo on our way back home from Hastings and stayed a night in Sacred Water Apartments. We stayed in the 3 bedrooms penthouse apartment. The apartment had 3 bedrooms, a family area which could turn into the 4th room, an ensuite in the master room and a family bathroom with bath tub. The kitchen had everything we needed to prepare our meals. The living area was huge and the dining area was next to the living and had a big table. There was an outdoor spa at the balcony overlooking the lake view. It had washer and dryer to use. The apartment was air conditioning. There were gym and swimming pool if you feel like using them. At the price of $700+ we think that it is worth for money but a night stay was too short for us to enjoy the facilities.
Had an amazing stay away with a couple of my friends for a girls weekend!! Chris and Cindy were wonderful, very welcoming, and the service was great. Apartment was clean, and I can’t wait to visit again!
Beautiful place to stay. Wife and kids loved it. Place was clean and tidy. The underfloor heating was perfect after we got back from visiting the snow. Will definitely be back soon. Thanks Cindy and the team
What a great place to stay, it has everything you could ask for. The greeting was warm and friendly. But if you are staying because of the hot pool its not great. Feels like a big kitchen sink, very slippery and dangerous, would be better with a normal spa pool. Did not use it in the end.