WORST STAY !! NO TOILET PAPER !! TOOK EXTRA $200 FROM CARD !!! RECEPTION UNATTENANTED !!! Disliked · WORST STAY EVERY , arrived at hotel and found NO Toilet paper !! the staff are so rude ,they ask question before giving 1 roll of paper !!!, the room have kitchenet and we made egg omelette , and we cleaned the room next day the hotel took $200 out of our credit card . we only stayed at hotel for 12 hours . reception is unattended all the time !! kitchen must have exhaust , why have the kitchen when you not allowed to cook anything !!! IF YOU STAYING AT THIS HOTEL REMEMBER TO ALLOW $200 AS THEY WILL TAKE FROM CREDIT CARD. !!!
We brought 45 people here for two nights in late Feb 2022. We did the rounds and looked at other places but Manager Peter could not have been more welcoming and it was this personal service that sold us, along with the really nice and spacious rooms. We were able to entertain our group nightly, and enjoy breakfasts together, in the conference room . It might look a bit austere from the outside but the rooms were lovely and the management could not have been more helpful - we won't even bother looking elsewhere. Andrew London - Notable Tours.
Nice central place a quick walk to town and a stroll along the lake front home. We had a room with the balcony overlooking the lake. The sunsets were amazing. Beds comfy nice and quiet room with everything you need and a big spa bath. This place is wonderful and the heated pool and spa is a bonus.
We thoroughly enjoyed our stay. The place was immaculate and had everything we needed. The location was perfect, By far the best place I've stayed in Taupo. oh, and they have the friendliest staff too.
We stayed here for a girls weekend in 2 x 2 bedroom apartments. The place was brilliant, very clean and with every need catered for. Away from the main road but within walking distance of everything. Would highly recommend staying here if you are in the area, I know we all certainly will be.
The owners are extremely accommodating, they even lent me a car to go the supermarket as I'm a truck driver, thats amazing service. Room was totally clean, good location and minimal noise. I stay at alot of places aroudn the country and this is one of the very best.
Really enjoyed our stay. The location is very handy. Our unit was clean and well appointed. The boys loved the hot pool and spas. The beds are super comfortable. The hosts are fabulous, welcoming and accommodating. We will definitely return and recommend this place highly to anyone looking. Thank you Peter, Stephen and Zoe.
What a lovely place, not on the main road so don’t get the road traffic noise. Easy walking distance to town. Many thanks to Peter, we had a large group (10 rooms) and he made our stay easy and was very helpful. Rooms a top notch
Tidy and spacious rooms with fully equipped kitchenette and private balconies, central location great for local shops and restaurants, a heated pool and spa which were a treat in winter, and friendly staff who were very accommodating and can't be faulted on their service.
We loved this place when we last stayed (January 2019) so of course stayed again on our next visit to Taupo. It didn't disappoint. The spa bath is certainly the main attraction but it also offers friendly service, close to lake, easy walk to restaurants / shops. Large and clean room with lovely balcony that catches the sun (if it is out). We will be back. Thanks.
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