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Taupo DeBretts Spa Resort

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Traveller (186)
Room & Suite (62)
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Overview
  • Excellent48%
  • Very good35%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“hot pools”(170 reviews)
“superior lodge”(20 reviews)
“family pass”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Kitchenette
5 Star accommodation
All hotel details
Additional information
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (793)
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757 results
Traveller rating
353
269
76
32
27
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353
269
76
32
27
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1 - 5 of 757 reviews
Reviewed yesterday

I was in my Campervan and used a powered site. As always the reception staff were welcoming and informative. Allocated a good site close to the amenities but far enough away that my Schnoodle could not annoy any other campers. The facilities here are always...More

Thank LoisD96
Property's Favourite Review
Reviewed 12 July 2018 via mobile

We booked a cabin at DeBretts, it was a great cabin, nice and clean, had everything we needed, a few extra things like a drying rack for our wet togs and more than enough towels! 👍🏻 On arrival our air con had been pre turned...More

Thank Mintagemillie
Response from DeBretts-Taupo, Front Office Manager at Taupo DeBretts Spa ResortResponded 12 July 2018

Kia ora, Thank you for your feedback. We are delighted that you enjoyed your stay with us.

Reviewed 6 days ago via mobile

Centrally located and the hot pools are great. However, the weekend we stayed we were told they had run out of towels that day. No clean towels to offer guests until the next morning is simply not good enough when you are paying over $200...More

1  Thank kiwinz2016
Response from DeBretts-Taupo, Front Office Manager at Taupo DeBretts Spa ResortResponded 4 days ago

Kia ora, Thanks for your feedback. We have replenished our stockpile of towels recently so have an abundant supply now. I will forward your comments regarding noise content to management to perhaps look at more adequate soundproofing.

Reviewed 1 week ago

Our family usually books a few cabins and stays during the holidays every year. We love it because the facilities are wonderful and the staff are generally helpful fantastic. This was the first holiday we were disappointed with our experience. On our first night we...More

Thank drhicks2018
Response from DeBretts-Taupo, Front Office Manager at Taupo DeBretts Spa ResortResponded 1 week ago

Kia ora, Thank you for your feedback. Our staff are expected to behave courteously and helpfully at all times, so behaviour of the kind you describe by one of our Frontline Reception Staff will not be left unaddressed. Please accept our apologies.

Reviewed 1 week ago via mobile

We stated here a couple of weeks ago for 2 nights in the family chalet. Total rip off not a 5 star. Room was dirty, wifi was crap, the shower clogged up, toilet was dirty, walls dirty. Needed a good clean. The single beds were...More

Thank 970kylie1979
Response from DeBretts-Taupo, Front Office Manager at Taupo DeBretts Spa ResortResponded 1 week ago

Kia ora, Thank you for your feedback. We will certainly be addressing your concerns regarding housekeeping with our team of cleaners immediately.

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$56 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Taupo
#4 Mid-range Hotel in Taupo
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$56 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Taupo
#4 Mid-range Hotel in Taupo
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (186)
Room & Suite (62)
Pool & Beach (40)
Dining (15)
Family and Play Areas (10)
Questions & Answers
Ask a question
sammydooo
7 November 2017|
AnswerShow all 2 answers
Response from DeBretts-Taupo | Property representative |
Hi Sammydoo, thank you for contacting us. Yes you can make the booking and adding the extra person on arrival, no problem. Have a great day ,Mirela
1
Vote
sAltBaR_discovery
13 February 2017|
Answer
Response from DeBretts-Taupo | Property representative |
Hi, Thank you for contacting us. We offer a discounted price to guests staying at Taupo DeBretts which is currently only $11 per adult so the cost will be half that of a normal ticket. We hope you have a lovely swim. Kind... More
1
Vote
Esther S
7 November 2016|
AnswerShow all 2 answers
Response from Barry1-4travel | Reviewed this property |
The site is set back quite far from the lake actually, 3-5 minute drive. You might be lucky and get a lake view.
0
Votes
Room Tips
"I was in a campervan so you cannot choose my room!"
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"Car parking is a bit tight."
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"family friendly family room with private washroom"
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"Pre-book your site from the map online when you book through the website direct."
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