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The Reef Resort - Heritage Collection

556 reviews
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Traveller (185)
Room & Suite (189)
Pool & Beach (37)
Overview
  • Excellent79%
  • Very good17%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“spa bath”(52 reviews)
“lake taupo”(43 reviews)
“free bikes”(7 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (556)Write a Review
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Traveller rating
426
96
11
3
3
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LanguageEnglish
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426
96
11
3
3
Show reviews that mention
All reviewsspa bathlake taupofree bikeslake viewpool areagreat resortpool and hot tubdirect accessfree wifinice pooltop floorroom was spaciousthe managersgreat staytwo nightsmin walkone bedroom apartment
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1 - 5 of 539 reviews
Reviewed 3 days ago via mobile

My husband and I had a wonderful stay at the reef resort. FriendlyWe staff enjoy a chat with good advice for activities, nice pool with a close entrance to the lake. It’s a car ride into town but an awesome boathouse pub nearby with live...More

Thank MEddy012
Reviewed 4 days ago via mobile

We’ve stayed at the resort studio apartment two nights only on our way to Wellington. The views are spectacular. There is a path down the property for a nice trail along the Taupo lake. The bed is great and big. The room itself is spacious....More

Thank Krystyna G
Reviewed 1 week ago via mobile

Due to a last minute change of plans we stayed a night in Taupo en route from Napier to Auckland. After a quick bit of research on Trip Advisor we made a short list to check out once we got to Taupo. The room at...More

Thank jakenz
Response from SharonAndRobBell, Manager at The Reef Resort - Heritage CollectionResponded 6 days ago

Dear Jakenz Wow, thank you for such a lovely review and for taking the time to write it for us. We are so glad you enjoyed your stay here with us and Philliippa is a real gem! We are really looking forward to being able...More

Reviewed 1 week ago via mobile

This is a beautiful room and bathroom! Wi-Fi and small kitchenette as well. Great shower pressure and location very close to Lake Taupo shops and restaurants! Parking can be tight getting in and out..More

Thank Susan S
Response from SharonAndRobBell, Manager at The Reef Resort - Heritage CollectionResponded 1 week ago

Hi SusanS Thank you so much for taking the time to review The Reef Resort in Taupo. We are delighted that you enjoyed your stay and enjoyed the facilities. Yes, I do agree when we are fully booked that the parking can be tight.... we...More

Reviewed 1 week ago via mobile

Perfect spot to look at sunset, sit in hot spa, or swim in pool. Room was very clean, big, and very comfortable! Bed was comfy! Not too close to town, but could walk on pathway down by Lake to get there. Sharon was so helpful...More

Thank Salmondeschutes
Response from SharonAndRobBell, Manager at The Reef Resort - Heritage CollectionResponded 1 week ago

Dear Salmondeschutes Thank you so much for writing such a lovely review for us. We are delighted that you enjoyed your stay with us and you enjoyed the comfortable bed! Nothing is better than having a fabulous sleep when you are on holiday. We will...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Beachfront
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$127 - US$578 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Taupo
#2 Luxury Hotel in Taupo
#2 Family Hotel in Taupo
#2 On the Beach Hotel in Taupo
#4 Business Hotel in Taupo
#4 Romantic Hotel in Taupo
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$127 - US$578 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Taupo
#2 Luxury Hotel in Taupo
#2 Family Hotel in Taupo
#2 On the Beach Hotel in Taupo
#4 Business Hotel in Taupo
#4 Romantic Hotel in Taupo
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (185)
Room & Suite (189)
Pool & Beach (37)
Dining (5)
Questions & Answers
Ask a question
620johnnyv
25 January 2018|
AnswerShow all 4 answers
Response from AucklandShar | Reviewed this property |
Reef resort is in a central location. Easy walking distance to Taupo township but away from the immediate hustle and bustle. Nicely located on the lake edge with fantastic views across the lake to the mountains. Nov/Dec is... More
1
Vote
orangecat0
22 June 2016|
AnswerShow all 3 answers
Response from | Reviewed this property |
Sorry, don't know. We were driving not flying.
0
Votes
Tony M
5 November 2014|
AnswerShow all 5 answers
Response from Erin W | Property representative |
We do have those room types available for both reception level and the floor upstairs. They are pretty private with spectacular. The best option is to email or contact us directly via our website. Just so you know that... More
0
Votes
Room Tips
"no tips needed, all rooms are good :D"
Read review
"Loved the lake views unless you want absolute poolside"
Read review
"Rooms 10 and 11 are two of the best."
Read review
"lake view is recommended"
Read review
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