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The Reef Resort

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#2 of 71 Hotels in Taupo
Certificate of Excellence
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The Reef Resort
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468 Reviews from our TripAdvisor Community

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Showing 453: English reviews
Sheffield
Reviewed 1 week ago via mobile

Lovely hotel on the lake. The hotel Is on the busy main road around the lake but you don't notice the traffic at all. Rooms 10 and 11 look out onto the lake looking over the pool area and some other rooms. The room view was lovely and the room Well appointed, clean and comfortable and quiet. We had a...

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Helpful?
Thank crossy44
SharonAndRobBell, Manager at The Reef Resort, responded to this review

Dear Crossy44 Thank you so much for your wonderful review! We really appreciate that you have taken the time to review The Reef Resort and that you had a wonderful time while you stayed with us. It is amazing to look out onto the lake from the balcony outside the rooms and to look across the lake and into the...

Reviewed 1 week ago via mobile

We enjoyed our night here. The room was spacious and well appointed; with great views out over Lake Taupo. Unfortunately we were held up on our way to Taupo, so we didn't get the full benefit of using the swimming pool or the bikes. The spa bath also looked very inviting. We would go back again and stay longer.

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Helpful?
Thank nancyel2015
SharonAndRobBell, Manager at The Reef Resort, responded to this review

Dear Nancyel2015 Thank you so much for your fabulous review. Rob & I would welcome you back to stay again in the future so that you would be able to take full advantage of the facilities that the Reef Resort has to offer. Our bikes are extremely popular with our guests as they enjoy the ride beside the Lake. Once...

Edmonton, Canada
Reviewed 1 week ago

I would honestly give the Reef Resort 10 stars if I could! My husband and I recently travelled to Taupo for our honeymoon, and I had booked a lake view room at The Reef Resort prior to arrival. Once we arrived Sharon, the manager, surprised us with an upgrade! Our apartment on the lake was absolutely spectacular, but it was...

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Helpful?
Thank Rebecca D
SharonAndRobBell, Manager at The Reef Resort, responded to this review

Hi Rebecca D, Wow! Thank you so much for your amazing review, which we appreciated you taking the time to write about the Reef Resort. We are delighted that you enjoyed your accommodation and the facilities and we wish you well for the rest of your holiday. Congratulations on your recent marriage and we wish you both all the happiness...

Reviewed 1 week ago

We stopped here for one night in one of the Luxury Suites on the second floor. The hotel is right off the main road and easy to access and though we didn't have the chance to take advantage has walking access down to the lake. The manager was a delight to deal with while checking in and was very helpful...

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Helpful?
Thank Sarah S
SharonAndRobBell, Manager at The Reef Resort, responded to this review

Dear Sarah S Thank you so much for taking the time to write a wonderful review. We are so pleased that you enjoyed your stay here with us at the Reef Resort. The Luxury Studio's with a gorgeous view of the Lake are wonderful to relax and enjoy the surroundings in. Hopefully you will be able to some and stay...

Reviewed 2 weeks ago

Nice clean property good location and good pool and BBQ vacility with friendly staff. However when you book ask about room size. We stayed in room 17 a 1 bedroom unit which is very nicely located next to the pool but sadly the size of the rooms are very small and you have trouble walking around the bed it so...

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Helpful?
Thank Russell C
SharonAndRobBell, Manager at The Reef Resort, responded to this review

Dear Russell C Thank you for your review from when you stayed here with us and your kind words regarding the cleanliness of our property. We are also delighted that you enjoyed the pool and the BBQ that we have for our guests. I am so sorry that you found the garden room unsuitable and we have taken your comments...

Zurich, Switzerland
Reviewed 2 weeks ago

Very good located Resort with a nice hot pool and nice beach with hot spings. Nice big and clean rooms with everything to feel comfortable. The hosts are very nice, helpful and do everything for a nice stay. 100% recommendation

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Helpful?
Thank AndiStone
SharonAndRobBell, Manager at The Reef Resort, responded to this review

Dear AndiStone Thank you for taking the time to review the Reef Resort in Taupo. I am delighted that you had a great time and you were more than comfortable. The hot pools here are amazing and they are the perfect way to unwind and relax in, especially after a hectic day! Once again, I thank you sincerely for taking...

Musselburgh, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here for one night only and our biggest regret is that we didn't stay here longer. Managers are both very nice and will go above and beyond to make your stay a welcome one. Accommodation - We've stayed in so called 5 star hotels in NZ that are not half as nice inside as the room we had. Very...

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Thank 697Scottytraveller
SharonAndRobBell, Manager at The Reef Resort, responded to this review

Dear 697Scottytraveller What a wonderful review that you have given the Reef Resort! Thank you so much and we are so glad that you had a great night here with us. Hopefully you will come back and stay with us again one-day soon and you get a chance to stay longer with us. Once again, thank you so much for...

Auckland
Reviewed 3 weeks ago

We stayed in room 19 for 3 nights, room 18 is identical and a friend stayed in that one. Other reviews have commented on the pool and other amenities so this is our view of the room itself: Both 18 and 19 are accessed via a stairway from the car park at the side of the building - this is...

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Helpful?
Thank vanfamAuckland
SharonAndRobBell, Manager at The Reef Resort, responded to this review

Dear Vanfam/Auckland Thank you so much for taking the time to review the Reef Resort in Taupo. We are so pleased that you enjoyed your stay here with us and that you found the room clean and well equipped. The room actually does have a queen bed in the bedroom and I do acknowledge that it does take up room....

Calgary, Alberta
Reviewed 3 weeks ago

Great hotel. Staff is very friendly, rooms and common areas are clean, well decorated and stocked. We had a ground level poolside room which has a great view of the pool area and lake between buildings. The pools themselves are awesome, and a nice spot to relax after a day of activities. There is also a BBQ in the pool...

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Helpful?
Thank CTB403
SharonAndRobBell, Manager at The Reef Resort, responded to this review

Dear CTB403 Thank you so much for your wonderful review. We try to make our guests feel welcome and comfortable while you stay here with us. I am delighted that you were able to relax by the pool after a day of activities and so pleased that you were able to make use of the BBQ's. The wifi was an...

Dublin, Ireland
Reviewed 4 weeks ago

We booked a Studio for 1 night and were given a really nice and spacious one next to the thermal pool with a hot tub. This was very relaxing and the pool is next to it. The receptionist was very helpful and gave us some good tips on which geothermal places we can visit nearby and in Rotorua. A laundry...

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Helpful?
Thank livermagpie
SharonAndRobBell, Manager at The Reef Resort, responded to this review

Dear Livemagpie Thank you so much for your wonderful review and we are so pleased that you enjoyed your stay here with us. It was lovely to hear that you enjoyed the thermal spa and you found it relaxing! Thank you so much for recommending the Reef Resort in Taupo and we hope that you have enjoyed your holiday. Warmest...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
Official Description (provided by the hotel)
We offer modern, clean, quiet and comfortable motel accommodation right on the edge of Lake Taupo, New Zealand. We have a range of room options from studio suites to one Bedroom Units all with spa baths and heat pumps.to luxury three bedroom apartments with thermal spa pools. We have free on-site parking, a heated swimming pool, a thermal pool, free high speed fibre WiFi, and most rooms come with breath-taking views of the lake and surround mountains. ... more   less 

Additional Information about The Reef Resort

Address: 219 Lake Terrace | Town Center, Taupo, New Zealand
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Price Range: $167 - $553 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reef Resort 4*
Number of rooms: 21
Reservation Options:
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Also Known As:
The Reef Hotel Taupo
Reef Hotel Taupo
Hotel Style:
#1 Spa Hotel in Taupo
#2 Family Hotel in Taupo
#2 Luxury Hotel in Taupo
#2 On the Beach Hotel in Taupo
#4 Business Hotel in Taupo
#4 Romantic Hotel in Taupo
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Resort staff and other travellers.
2 questions
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Questions? Get answers from The Reef Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a lake view room if it's in the budget. We had apartment 1, and it would be ideal for 2 couples, or a family.”
 of 5 bubbles rebeccad176, 9 Feb 2017 | Read review
“Check room size and parking acess”
 of 5 bubbles , 2 Feb 2017 | Read review
“Pool appartments are really nice”
 of 5 bubbles AndiStone, 31 Jan 2017 | Read review
“18 and 19 are small units suitable for short stays.”
 of 5 bubbles vanfamAuckland, 29 Jan 2017 | Read review
“Facing the lake would be best”
 of 5 bubbles CTB403, 26 Jan 2017 | Read review
5 of 5