The new owner called me to try to get me to change the accommodation I had booked. A bad start. I specifically chose downstairs accommodation as I was traveling with an elderly relative. He wanted me to move to upstairs units and change to us all sleeping in one big room. By the end of the call he realised that he better leave my booking like it was as he could tell I was not impressed. When we arrived a large wheely rubbish bin was parked directly outside the rooms and a worker was sitting smoking at a small table. The ashtray full of butts left the entire time we were there and the smoke blew into the rooms. I ended up moving the bin myself. There is no aircon and a note in the visitors book said large midge type insects come in when the lights are on at night but don't worry they don't bite they are just annoying so leave the windows closed. Fantastic when there is no aircon and it is the middle of summer. We waited until we had all the lights out before we could open the windows. The new owner also owns a large 100 room establishment down the road. When I asked about being able to order breakfast I was told that service had been discontinued and they are now asking their guests to walk 100 yards down the road to the other establishment as they serve buffet breakfast. So, if you like having breakfast in a leisurely fashion before you have your morning shower DO NOT stay at this motel. Overall I think this motel should not have the word Executive in the title as it implies it is much more than it is. There were not even any tissues in the bathroom cupboard. Also, the water is extremely hard and they do not provide conditioner so if you like your hair like straw, go right ahead an book at this motel. To cap it all off the shower does not have any adjustable flow. The holes are tiny and the pressure high so the water jets were like little needles. Overall an unpleasant stay.…
We had just one night in Taupo to break a long drive. our room was at the back of the block which meant that there was no road noise, but we still enjoyed the lake view from our part of the terrace. A fabulous welcome, warm and clean unit, lovely shower pressure, good lighting, a more than adequate kitchenette, and close enough to the restaurant area on the lakefront in town. Safe parking around the back. Will definitely make this my new 'go to' in Taupo for my regular long distance drives.
From the moment I called to book, Gill was so accommodating and didn't falter from arrival till departure. The property is lake front and just the right distance to town, quiet and SPOTLESS! The staff are friendly and extremely great at what they do. I only wish I could have stayed longer. We will be back.
Stayed here for one night. The room is well set up and comfortable with good amenities and wifi. The check in was friendly and the motel is well situated close to the lake and town. I would happily stay there again
Our host was extremely helpful when I was making our booking & very welcoming when we arrived. The beds were comfortable & the kitchen was well supplied with good utensils & fresh milk etc. Our unit was warm & comfortable.