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Ashbrook Motel is located in the city centre and offers accommodation in Taupo. 35 km from Orakei Korako - The Hidden Valley and 300 m from Taupo Bungy. The property features a spa & wellness centre, as well as barbecue facilities. The property offers garden views and a children's playground. All rooms in the motel are fitted with a flat-screen TV. Featuring a private bathroom with a shower and free toiletries, some units at Ashbrook Motel also have a terrace. At the accommodation, the rooms are equipped with a seating area. Ashbrook Motel offers 4-star accommodation with a hot tub. A range of activities are offered in the area, such as cycling and hiking. For guests' convenience, the motel has a business centre. Wairakei Natural Thermal Valley is 1.1 km from Ashbrook Motel, while Lake Taupo Hole in One Challenge is 1.3 km away. Taupo Airport is 8 km from the property, and the property offers a free airport shuttle service.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Such a great place to stay, great location not far from the lake and clean motel to stayed. We stayed here for 1 night it was convenient but the bed quite small and so bright light up the ceiling as a blue color it was quite interrupted during sleeping at night.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Misako Yamada, General Manager at Ashbrook Motel Taupo
Responded 7 Dec 2023
Dear Nam, Thank you so much for your lovely review, so pleased you enjoyed your stay. We look forward to hosting you again when you are next in Taupo. Kind Regards, Ashbrook Motel Taupo Team
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This place is clean, short walk to centre of town, the lounge is set up as a studio and the bedroom has 2 single beds so if you have kids you don’t need to get a 2 bedroom apartment to put them to bed early. The managers are so lovely and accommodating. It is tidy and completely adequate not tired or outdated at all. It has no extras like a pool or anything but the best thing is that they allow pets. We took our 2 dogs. They just aren’t allowed on the furniture.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our family stayed here on two occasions over January 2022. Both times we were greeted by the lovely Maggie, who went to great lengths to make sure that we were comfortable. We were given complimentary milk, plus chocolates for the kids. In the morning Maggie came by all the rooms making sure that people had enough milk for their morning coffee. The place was immaculate, the beds comfy, with additional flowers to make the interior welcoming. I noticed that there are some bad reviews which I suspect may not be honest. The owner is a very decent and hardworking person, and this is reflected in a well cared for motel. I can not imagine that she could operate in any other way. You will not be disappointed by your stay at Ashbrook Motel. We will definitely come again.
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After having to cancel our stay in Napier due to the cyclone, we had to quickly find somewhere else to go. Taupo looked good and Ashbrook Motel was available. What a find! Maggie was so warm and welcoming and even suggested we check out a different room from what I had booked. Room 14 is one of 3 rooms on the upper level and has a spa tub. Upgrade in my mind but Maggie said it was actually less money.
Such a spacious room with queen sized bed and separate bedroom with 2 twins. Super comfortable sitting room chairs, 2 televisions, A/C, great kitchenette with everything you need to prepare small meals, tea and coffee. Large bathroom with shower, spa tub, manuka honey toiletries, thick towels. Immaculately clean throughout.
Each room has a table and chairs for sitting outside. There’s plenty of on-site parking and beautiful landscaping. The location is in a quiet residential neighbourhood but it’s an easy 15 minute walk to the town centre and restaurants and shops.
Thanks Maggie and team for a wonderful stay!
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked here for 2 nights for April 2021, I booked a 1 bedroom suite.
Upon reading a review about the hotel cancelling bookings at the last minute, I called the owner to check that our booking was secure and to check if they were a winz hotel. He advised that they lied to this customer as they don't accept group bookings. When I questioned why they would lie about it, just dont accept a group booking, simple, don't accept the booking and cancel at the last minute then lie about the reason. His response was to cancel my booking!! Honestly this is just nutty, when travellers book accommodation we expect to have honest dealings with the accomodation provider and not be lied to or have your booking cancelled at the last minute.
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Date of stay: April 2021
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ken Liang, Owner at Ashbrook Motel Taupo
Responded 18 Apr 2021
This review is a false statement, as our motel is one of the few motels that NEVER accepted WINZ emergency house guest to stay. The reason your booking has been cancelled, because when you booked on booking.com, you have provided an invaild kiwi bank debit card, however when we requested an update of your card details, we never got back from you, As in the system of booking.com, your booking will be automatic cancelled if you have not responded to our request.
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The Ashbrook Motel is in a good location with a lot of the centre of Taupo walkable from the motel. We were met with a cheerful welcome and found our unit to be very clean and very modern. Our unit (number 10) was rather dark but had good lighting. To be recommended.
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Have now stayed at Ashbrook in Taupo 5+ times over the last 5 years. The last 3 times have been with Maggie as host. She runs a very professional and friendly business and goes above and beyond to ensure a comfortable stay. I would say the service provided has been the best I have experienced in a NZ motel. The accomodation itself is handy to everything in central Taupo, in a quiet location and has everything you need. The rooms have always been in modern and spotless condition. Thanks again Maggie we will be staying again soon!
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Worst experience I've ever had. Rude staff and no mention of a deposit on booking.com or on their own website until you are actually onsite and checking in. Rude and unfriendly manager. It was a waste of money and time. Drove 2 hours to come to Taupo only to leave a few hours later. We got a full refund though but it was 2 days later than we were told the money would arrive in our bank. Which motel forbids visitors to their room during the day? Answer - This motel does. And the room visitors were from another room in the same motel, not from outside. They were my nieces who were going to watch tv with their grandmother. We kept getting told that the contract was for one person and after the manger could not find another excuse she changed her tune to "My motel my rules" Find another motel, guys. To the manager- I know you will read this. Grow some courage and call me to talk if you want. I know you've blocked my number. There is a lot I am leaving out too....I will be contacting the motel association too about this.
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Date of stay: January 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MAGGIE SONG, Owner at Ashbrook Motel Taupo
Responded 11 Jan 2022
Thank you for taking the time to review Ashbrook Motel. You turned up at the Motel with more guests than were booked for each room. We noticed that you had more people going into the room with suitcases to stay than had been booked. You also threatened the staff in the Reception area. Your threatening behaviour led us to inform the Police!
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We found this motel to be incredibly welcoming. We were instantly greeted with a smiley face and a speedy check in. The kind lady behind the counter also helped to provide us with brochures and ideas of how we should spend our time here. The room was very clean and tidy and we were very pleased with the comfort of the beds. The location of the motel is also fairly handy as it’s only a 15 minute walk to town. Overall very pleased with our stay .
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Misako Yamada, General Manager at Ashbrook Motel Taupo
Responded 7 Dec 2023
Dear Hatun, Thank you for your review and for choosing to stay at Ashbrook Motel Taupo. So glad you all had a wonderful stay with us and we look forward to welcoming you back again soon! Kind Regards, Ashbrook Motel Taupo Team
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We booked 2 nights here at short notice. Great apartments with basic amenities and parking right outside the door. The owner was very friendly and gave tips for the area. Restaurants and supermarkets are all within walking distance. It is often fully booked at weekends so you should make a reservation in advance. Would book again!
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Taupo area.
PRICE RANGE
$202 - $282 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandWaikato RegionTaupo DistrictTaupo
NUMBER OF ROOMS
15
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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