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Novotel New Plymouth Taranaki

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Corner of Hobson and Leach Streets, New Plymouth 4312 New Zealand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (137)
Room & Suite (94)
Dining (20)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Staff required to regularly wash hands
  • Contactless check-in
  • Doctors available 24/7
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Updated 27/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel New Plymouth Taranaki
Updated 27/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 30 hotels in New Plymouth
Location
Cleanliness
Service
Value
Travellers' Choice
Pure luxury. Unwind in New Plymouth's newest International hotel, the 4.5 star Novotel New Plymouth Taranaki. With a striking modern design, spacious rooms with walk-in showers, and complimented by Governors Eatery + Bar serving the finest local produce, the hotel is conveniently located within New Plymouth's vibrant CBD and just a short stroll to the very best shopping and night life. We provide free bike hire to explore New Plymouth's beautiful coastal walkway which is just a few minutes from the hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English
440Reviews1Q+A72Room tips
Traveller rating
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Popular mentions
WellyChinaGirl wrote a review Yesterday
Wellington, New Zealand101 contributions49 helpful votes
I booked this hotel for a family holiday as we needed a 2 room apartment and there aren't many hotels offering this in New Plymouth. I was a little nervous about the road noise and I usually only stay at Novotel for business. However I was super-impressed, as was my fussy partner. The room I wanted, turned out to be overbooked but the hotel was incredibly accommodating and ensured that we got a room with only one external door (we have a child who likes playing with doors and is a poor sleeper). We had such an enjoyable stay. The road noise was audible but only if you thought about and it did not intrude on us. The rooms and amenities were generous, super clean and well serviced. There was a bit of corridor noise but that was due to conference attendees enjoying their Friday night a bit too much - it didn't wake up our child luckily. Our rate included the buffet breakfast, with made to order eggs and a pretty good selection of items (although some improvements on keeping food fresher (eg cheese was always dried out, bread not replenished often) and replenished wouldn't go amiss). Parking is free but see below. Access to the hotel by car is problematic at rush hours - it's via a one-way street but you have to be very adept at crossing two lanes quickly if you're not coming from Waitara-way. It's a bit of a walk into 'town' if you have little ones and we didn't try. Staff were great although felt the front desk was often empty or understaffed - didn't affect us though. I even had phone followups since booking to keep me updated on my booking too - which was a great relief as there's nothing worse than turning up to a hotel to find what you had booked is not available. We had only two (minor) issues - Parking was full a couple of times, so had to park at the retail area next door and move the car by 8am. But if you chat to the front desk they might be able to suggest other options. The on-site Restaurant Haukai had a tempting menu but we only tried once due to some overcooked steak and some slow service - we didn't have time to wait for a re-cook (we'd already waited 25 mins for medium-rare fillet) so were comp'd but felt that the kitchen was still sending us steak that was knowingly overcooked so we didn't bother to try again. Overall a really great stay and we'd definitely recommend.
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Date of stay: August 2021
Value
Location
Service
Room Tip: Ask for rooms facing the road, Level 2 if possible - not for the view but these rooms are bigger....
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lIlNayZ wrote a review Jul 2021
Wellington, New Zealand14 contributions6 helpful votes
Aesthetically pleasing - Clean & Modern looking property. Pleasant arrival experience with helpful and informative staff. Various onsite and offsite self parking options. Reservation team went over and beyond to amend my room type, to accommodate last minute changes. Even though changes were announced 1 week prior to our arrival. Dining experience could have been better, experienced delayed food service and witness to unhygienic practices. However, affordable and good quality accommodation. Will definitely return when in the area again.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2021
Value
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Location
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Jen-dip wrote a review Jul 2021
Wellington, New Zealand13 contributions10 helpful votes
I travel a lot for work and every time I stay here I feel like I am at a home away from home! Welcoming and friendly that are always striving to give the best service ever! Great restaurant and morning coffee - couldn't recommend more!!!
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Trip type: Travelled on business
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Response from Rohit Payal, Other at Novotel New Plymouth Taranaki
Responded 2 weeks ago
Kia Ora Jen-dip, Thank you for the perfect score and encouraging words. Really feel proud that our friendly team looked after you well on your stay. Ngā mihi Rohit Payal Food and Beverage Manager
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Ali_Hawkins wrote a review May 2021
Wellington, New Zealand2119 contributions357 helpful votes
This is a reasonable hotel and fairly stock standard for a Novotel. Staff are friendly and rooms are clean and well maintained. Good shower pressure and comfortable bed. The restaurant is also fairly standard, with breakfast buffet offering a reasonable range of continental and cooked options. Staff service could improve a little in the restaurant (I only ate at breakfast time). Parking is out front, which is handy and the location is very convenient - easy to find.
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Date of stay: May 2021Trip type: Travelled solo
1 Helpful vote
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Response from Rohit Payal, Other at Novotel New Plymouth Taranaki
Responded 2 weeks ago
Kia Ora Ali_Hawkins, Thank you for your time to post a review. We will share your feedback with our team an ensure improvements are made going forward. Ngā mihi Rohit Payal Food and Beverage Manager
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Kelly B wrote a review May 2021
Whakapapa, New Zealand154 contributions34 helpful votes
Stayed here for one night with my partner, large spacious clean room, with a free taste of dessert staff were friendly and we had a lovely meal in the restaurant.. bed was comfy and the shower good.. would definitely stay here again - Thankyou
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Date of stay: May 2021Trip type: Travelled as a couple
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Response from Rohit Payal, Other at Novotel New Plymouth Taranaki
Responded 2 weeks ago
Kia Ora knbrown24, Thank you for the perfect score. We are happy that you had enjoyed your stay and were looked after well by our friendly team. We look forward to welcome you back soon in near future at Novotel New Plymouth hotel. Ngā mihi Rohit Payal Food and Beverage Manager
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PRICE RANGE
US$91 - US$147 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Novotel New Plymouth Hobson
LOCATION
New ZealandNorth IslandTaranaki RegionNew Plymouth
NUMBER OF ROOMS
85
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Frequently Asked Questions about Novotel New Plymouth Taranaki
Which popular attractions are close to Novotel New Plymouth Taranaki?
Nearby attractions include Pukekura Park (0.9 km), Te Henui Cemetery (0.4 km), and Te Henui Walkway (0.8 km).
What are some of the property amenities at Novotel New Plymouth Taranaki?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel New Plymouth Taranaki?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel New Plymouth Taranaki?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel New Plymouth Taranaki?
Yes, free parking is available to guests.
What are some restaurants close to Novotel New Plymouth Taranaki?
Conveniently located restaurants include The Orangery, Arranged Marriage Restaurant, and India Today Tandoor and Bistro.
Are there opportunities to exercise at Novotel New Plymouth Taranaki?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does Novotel New Plymouth Taranaki have an airport shuttle?
Yes, Novotel New Plymouth Taranaki offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Novotel New Plymouth Taranaki located near the city centre?
Yes, it is 0.9 km away from the centre of New Plymouth.
Are any cleaning services offered at Novotel New Plymouth Taranaki?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel New Plymouth Taranaki offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.