Grand Central Hotel
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Grand Central Hotel

42 Powderham Street, New Plymouth 4310 New Zealand
Traveller (49)
Twin with 1 single 1 queen
Room & Suite (40)
Dining (10)

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About

4.0
#22 of 30 hotels in New Plymouth
4.3 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.4 of 5 bubbles
Value
The Grand Central Hotel is the smart choice for travelers to New Plymouth, offering a relaxed and hassle-free stay every time. The Hotel is located in the heart of New Plymouth, only 15 mins drive from the airport. All of CBDs best eateries, attractions and bars are on our doorstep. Guests enjoy free unlimited WIFI, onsite gym and free car parking, There is a range of spacious guest rooms and suites with most rooms also featuring a spa bath. The hotel has business spaces onsite that suit all your conferencing and events needs. For those who want to see all the wonderful Taranaki has to offer, it's 30 minutes to Mount Taranaki and one hours drive to Egmont National Park. Visitors to the hotel can take pleasure in touring the city's top attractions: Richmond Cottage, Puke Ariki, Real Tart Gallery.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Complimentary Instant Coffee
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Wifi
Banquet room
Meeting rooms
Currency exchange
Non-smoking hotel
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Wardrobe / wardrobe
Iron
Electric kettle
Radio
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Quiet
Centrally Located

Location

42 Powderham Street, New Plymouth 4310 New Zealand
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 98 out of 100
98
New Plymouth Airport
10.5 km
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Auckland Intl Airport
236.7 km
See all flights
280Reviews1Q+A62Room tips

Reviews
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Detailed Reviews
Rich30350 wrote a review Jul 2023
Sandy Springs, Georgia698 contributions270 helpful votes
4.0 of 5 bubbles
This hotel has recently been rebranded in the Distinction name. Great CBD location. The rooms are nice (nothing over the top) and comfortable. The shower has great water pressure. The staff is friendly and helpful. The price is outstanding. If you need somewhere with not a lot of frills in NP…this is a great selection.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen H wrote a review Oct 2022
Greater Melbourne, Australia24 contributions23 helpful votes
4.0 of 5 bubbles
Stayed here for 2 nights on a driving tour of NZ north island. . Service from the staff was exceptional, especially Karu and Selwyn who really went out of their way. Room was comfy and shower GREAT, very tasty cooked breakfast and lots of choice of things to eat. Main venue restaurant was closed but recommendations made by Selwyn were on the money for both ones we tried. Comfy beds.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
H R wrote a review Aug 2004
Australia52 contributions55 helpful votes
4.0 of 5 bubbles
This is one of those business and conference focused hotels typically found in medium sized tourist towns. It's clean and well run, with a very basic gymnasium, servicable guest laundry and lots of identical looking hallways. Our room was functional and predictable, with the usual twin double beds, basic cable and standard quality shampoo and soap. Staff were helpful and likeable without being overly enthusiastic. The food was pretty expensive looking, so we ate at the Irish Pub down the road instead. Basically, there was absolutely nothing remarkable about this place in either a positive or a negative sense, but it was pretty good value, especially given the great position, just off the main street and a short walk from the beach. Just be warned that the surprisingly heavy traffic in New Plymouth can make getting in and out at peak hour a problem. Where possible, lock up the car and walk instead.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travelling Angel wrote a review Jan 2024
13 contributions3 helpful votes
1.0 of 5 bubbles
Although the room is nice I was kept awake until 2am by stop and start shuddering thumping music from, I’m assuming a dance club nearby…if you value your sleep do not stay here!!! I could hear party goers on nearby rooftop partying at 1am!!!!!
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Maybe choose another hotel if you are staying in New Plymouth on nights when a/the dance club is...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leelee wrote a review Feb 2020
2 contributions
1.0 of 5 bubbles
Not the normal professional hotel experience you would expect. A member of our group received a disappointing breakfast. It took 2 staff and the General Manager of the hotel....and none of them would do anything about it and argued back once feedback was provided. Not the way to win customers over.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ResmanagerGCH, General Manager at Grand Central Hotel
Responded 28 Feb 2020
Dear LeeMallia, thank you for your feedback. Please note that you did not see the General Manager of the hotel, but it was the Manager on duty that you spoke to. We are sorry to hear about your disappointment. Upon investigation in to this matter, your colleague ordered Avocado spread on toast and ate the eggs and mushrooms on the meal, leaving the spread on toast with fresh tomatoes. When a staff member served the coffees, they were told that she expected avocado slices instead of spread. Our menu says 'spread' and we delivered the meal as mentioned. However, to make things happy, the restaurant staff offered complimentary usage of the continental buffet and coffee also. We did what we could to our best of ability. I am happy to discuss this with you, so please feel free to email. Unfortunately, my manager on duty and staff offered alternatives at the time to ensure a happy breakfast experience, but you all did not want to accept anything, instead you all kept threatening to give us a one star on trip advisor. I am glad that the staff did what they could. I hope that you enjoyed the rest of your stay in New Plymouth. We look forward to hosting your stay in the future and will always welcome you all. Warm Regards, Faiz Rashid, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Braqo wrote a review Oct 2014
Urenui, New Zealand20 contributions9 helpful votes
2.0 of 5 bubbles
.... paying $245 for a room.
I visited a lot of NZ Hotels with not even half of the price, which where much nicer and better equipped.
It's not enough putting a Spa in the bathroom. If the bath has an ambience of an train station toilet with an old shower curtain and a style of colours and furniture which let you really not feel comfortable.
The bedroom was small, but nice. The main room was ok, but it all looks like it was furnished by someone, who doesn't really appreciates a warm or designed furnishing.
The strap of the outdated blinds was broken, under the fridge was a peace of ripped carpet.
Sure, all minor details, but if you pay this amount of money, you can expect something better.
At the end I ripped my pants on a dangerous construction of door lock in the door frame and on top the hotel charges 1.5% for credit and debit card use. It's only a few dollars, but at this price level I think that's pretty ridiculous.
That was my fourth stay at a Copthorne Hotel and it was the first time I was disappointed.
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Date of stay: October 2014
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Easternrover wrote a review May 2010
Brit29 contributions64 helpful votes
2.0 of 5 bubbles
The hotel is a labyrinth of corridors decorated in what can only be described as 'institutional' colours which I found to be depressing. Don't go here if you're claustrophobic! A full 5 minute walk from room to restaurant along corridors with so many twists and turns the notices and arrows are absolutely essential. Room is average, no particular complaints. View and outlook poor but that is what you get in a city. Breakfast excellent and all staff encountered were also excellent.
Car parking is free and convenient, part is undercover but no covered access to the hotel from here.
Lounge and bar comfortable but underused so not much atmosphere, perhaps prices are not competitive with nearby convenient bars and restaurants which results in under use.
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Date of stay: May 2010
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shane B wrote a review Dec 2019
Christchurch, New Zealand637 contributions154 helpful votes
4.0 of 5 bubbles
Although it is a bit of a rabbit warren on many different levels, once you had your bearings, it was easy to find your way around. Staff very helpful. My room was a corner suite and was very well appointed. Great lounge area. Bed was comfortable.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheryl B wrote a review Apr 2019
Australia94 contributions53 helpful votes
4.0 of 5 bubbles
Stayed here two night over Easter. We received a friendly welcome. Our rooms were very nice, clean and comfortable. Especially loved the spa bath. It is well situated within walking distance to cafes, shops and parks. The only downside was limited parking spaces.
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Date of stay: April 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris H wrote a review Feb 2019
Wellington, New Zealand70 contributions66 helpful votes
4.0 of 5 bubbles
Stayed here over New Year's - flight arrived early so I arrived before lunchtime. I couldn't check in straight away (which was fine) but the check-in staff said they would call me when my room was ready. This was perfect as I could drop my bag off and went to explore the Govett Brewster Gallery which is only 5 minutes walk away.

Received call around 1:00pm to say my room was ready (which is earlier than regular check-in). Room was huge (I'd been given accessible room) and was also clean. No view as room looked out onto carpark but I wasn't staying here for the views. It is a 30 minute stroll to Pukekura Park (where the Festival of Lights was on) and less than 10 minute stroll in the other direction to the foreshore. Loads of restaurants, bars and cafe within an easy stroll as well.

A good value option for New Plymouth and would be happy to stay again - everything is functional and it may not be the flashest hotel but it does what it needs to well.
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Date of stay: January 2019
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
62Peter1952 asked a question Oct 2018
Ashburton, New Zealand214 contributions37 helpful votes
Does this Copthorne Hotel, charge a hundred dollar bond, on book in?
Answer from Sarah H
22 contributions3 helpful votes
I was charged a $1 hold on credit card just as a hold but no not a bond
Travelling Angel wrote a tip Jan 2024
13 contributions3 helpful votes
1.0 of 5 bubbles
"Maybe choose another hotel if you are staying in New Plymouth on nights when a/the dance club is active."
Read full review
NewZealandBikies wrote a tip Dec 2019
New Zealand3 contributions
2.0 of 5 bubbles
"upper floor corner rooms are quite large"
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carole l wrote a tip Nov 2019
Greater Wellington, New Zealand20 contributions15 helpful votes
3.0 of 5 bubbles
"I was put on the mezzanine floor and had no problem with noise. It is a long way from reception to the main lifts to the floors above"
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Paul. wrote a tip May 2019
Auckland, New Zealand66 contributions10 helpful votes
3.0 of 5 bubbles
"We stayed in rooms at the rear of the hotel which were nice and quiet. I would have thought main road side would be more noisy."
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BJ & Co wrote a tip May 2019
21 contributions9 helpful votes
5.0 of 5 bubbles
"Two bedroomed apartments are great for small work groups"
Read full review
Not the right property for you?
There are more places to choose from in the New Plymouth area.
PRICE RANGE
$153 - $170 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Grand Central Hotel
LOCATION
New ZealandNorth IslandTaranaki RegionNew Plymouth
NUMBER OF ROOMS
60
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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GRAND CENTRAL HOTEL - Reviews & Price Comparison (New Plymouth) - Tripadvisor

Frequently Asked Questions about Grand Central Hotel
Which popular attractions are close to Grand Central Hotel?
Nearby attractions include Pukekura Park (0.4 km), Puke Ariki (0.2 km), and Govett-Brewster Art Gallery / Len Lye Centre (0.2 km).
What are some of the property amenities at Grand Central Hotel?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
Which room amenities are available at Grand Central Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Grand Central Hotel?
Guests can enjoy free instant coffee during their stay.
Is parking available at Grand Central Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Grand Central Hotel?
Conveniently located restaurants include Arranged Marriage Restaurant, India Today Tandoor and Bistro, and Social Kitchen.
Are there opportunities to exercise at Grand Central Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Grand Central Hotel located near the city centre?
Yes, it is 0.4 km away from the centre of New Plymouth.
Are any cleaning services offered at Grand Central Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Central Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Central Hotel?
Many travellers enjoy visiting Hurworth Cottage (7.9 km).
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