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Emerald Spa Motor Inn

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Traveller (61)
Room & Suite (43)
Pool & Beach (1)
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Overview
Hotel website
E-mail hotel
286 Fenton Street, Rotorua 3010 New Zealand See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Suites
Fitness centre
4 Star accommodation
Additional information
Visit Hotel Website
Reviews (564)
There are newer reviews for Emerald Spa Motor Inn
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544 results
Traveller rating
358
133
34
7
12
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LanguageEnglish
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358
133
34
7
12
Show reviews that mention
All reviewswelcome basketheat pumpgreat place to stayfree wifithe sofa bedon arrivalfresh milksky tvfenton streetheated swimming poolwould definitely stay here againlocal attractionsexcellent motelair conditioningenjoyed our stayexcellent staytwo nights
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21 - 25 of 544 reviews
Reviewed 18 June 2018

Great hotel, was just a shame the room was not serviced because they forgot and when we initially brought it up was not even an apology, bought it up again on check out and had an apology. Was told by the time I brought it...More

Review collected in partnership with this hotel
Thank Simon G
Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded 19 June 2018

Thanks Simon- I have spoken with housekeeping re this issue. Appreciate the feedback-Judith

Reviewed 17 June 2018 via mobile

(First Tuscany Villa side stay) Lovely staff, most impressed with their friendliness. Reception was welcoming and they catered to all our needs. I can't recommend this place enough!! Always our first option. Hope to return later in the year ;) :D My daughter liked Vinnie...More

Thank mackthackattack
Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded 19 June 2018

Thankyou for the review-Vini is so awesome with kids,Thank you again, I will pass this on to her-Judith

Reviewed 15 June 2018

a very comfortable and quiet room with everything we needed for the weekend. The receptionist was friendly and efficient in answering our requests. I mistakenly left my phone charger in the room and on inquiring about it they posted it back to my home address...More

Review collected in partnership with this hotel
Thank JamesR6354
Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded 19 June 2018

Thank you for the review-we appreciate this very much. Phone chargers are always left in rooms, sometimes we look like a mobile store than a motel. Take care and again thank you-Judith

Reviewed 2 June 2018

Spa's in the unit, room is nice and dark so no light to wake you up. I slept for 10 hours straight which is unheard of for me. Staff are very friendly and the rooms are so clean and modern. Beds are comfy as and...More

Review collected in partnership with this hotel
Thank jcoward1990
Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded 5 June 2018

Thank you for reviewing Emerald Spa. Hope you will stay with us again-Judith

Reviewed 28 May 2018

Very adequate property that provided us with accommodation very close to the main town centre, bars and restaurants as well as the local tourist spots. Well laid out rooms, the spa in the room was the icing on the cake. We did have to call...More

Review collected in partnership with this hotel
Thank infoO6534GO
Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded 28 May 2018

Thank you so much for the review, the spa is a huuuge attraction to many motels. Glad the servicing was rectified, thank you again-Judith

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About
Description
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with an outdoor heated swimming pool, BBQ facilities and small gym. 28 luxurious suites; studio, one and two bedroom all ...More air-conditioned with large spas, 50+ Sky TV channels, Free WiFi, King size beds, hush glass and self catering kitchenettes. Ideal for families, couples and business travellers. Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions. Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Air Conditioning
Heated pool
Laundry Service
Microwave
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Luxury
,
Business
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Family
,
Luxury
,
Business
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Number of rooms
29
Price range
US$103 - US$172 (Based on Average Rates for a Standard Room)
Also Known As
Emerald Hotel Rotorua
Location
New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Photos
Traveller (61)
Room & Suite (43)
Pool & Beach (1)
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Questions & Answers
Ask a question
NicolaB4202
17 February 2018|
AnswerShow all 3 answers
Response from KateandRichardBoyd | Property representative |
We have quiet rooms away from the road, just make notes in your booking. Thanks Maria
0
Votes
iodoethane
14 December 2017|
Answer
Response from KateandRichardBoyd | Property representative |
Hello, yes of course, you can check out at 6.30am. Just let us know the night before you leave. Look forward to meeting you soon-Judith
1
Vote
Geoff W
28 August 2015|
Answer
Response from KateandRichardBoyd | Property representative |
No the Reception is open from 7am to 9.30pm
0
Votes
Room Tips
"Need an extra power plug in the bedroom to charge devices."
Read review
"Excellent but if you love milk buy it from the local supermarket :P"
Read review
"Excellent room very comfortable and clean"
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"The bed was a little too soft and the shower would run hot and cold in the mornings, which wasn't very..."
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