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    Emerald Spa Motor Inn

    545 reviews
    #14 of 90 Hotels in Rotorua
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    286 Fenton Street, Rotorua 3010, New Zealand
    011 64 7-808 6188
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    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
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    US$116
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    US$116
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    All photos (87) 87
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    Certificate of Excellence
    Traveller (61)
    Room & Suite (43)
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    Overview
    4.5
    545 reviews
    • Excellent66%
    • Very good25%
    • Average6%
    • Poor1%
    • Terrible2%
    Travellers talk about
    “welcome basket”(7 reviews)
    “heat pump”(10 reviews)
    “great place to stay”(22 reviews)
    Hotel website
    011 64 7-808 6188
    286 Fenton Street, Rotorua 3010, New Zealand See on map
    AMENITIES
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Suites
    Fitness centre
    4 Star Hotel
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    Rooms
    1 Jul2 Jul
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    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (545)
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    Show reviews that mention
    All reviewswelcome basketheat pumpgreat place to stayone bedroom unitsky tvfree wifion arrivalfresh milkwould definitely stay here againexcellent motellocal attractionsfenton streetheated swimming poolair conditioningenjoyed our stayexcellent staygreat facilities
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    1 - 5 of 525 reviews
    Reviewed 4 days ago
    Good trip

    Great hotel, was just a shame the room was not serviced because they forgot and when we initially brought it up was not even an apology, bought it up again on check out and had an apology. Was told by the time I brought it...More

    Review collected in partnership with this hotel
    Thank Simon G
    Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded 3 days ago

    Thanks Simon- I have spoken with housekeeping re this issue. Appreciate the feedback-Judith

    Hotel's Favourite
    Reviewed 29 January 2018 via mobile
    Couples long weekend

    My wife and I decided to visit rotorua during the ling weekend. We book a room at emerald spa and I must say from the very start the care and service we received was amazing. We got a late start and while we were in...More

    Thank Allen W
    Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded 30 January 2018

    Thank you so much for the great review. I am waiting at the reception for the return booking!!!! Enjoy-Judith

    Reviewed 5 days ago via mobile
    !Always my choice!

    (First Tuscany Villa side stay) Lovely staff, most impressed with their friendliness. Reception was welcoming and they catered to all our needs. I can't recommend this place enough!! Always our first option. Hope to return later in the year ;) :D My daughter liked Vinnie...More

    Thank mackthackattack
    Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded 3 days ago

    Thankyou for the review-Vini is so awesome with kids,Thank you again, I will pass this on to her-Judith

    Reviewed 1 week ago
    queens birthday weekend

    a very comfortable and quiet room with everything we needed for the weekend. The receptionist was friendly and efficient in answering our requests. I mistakenly left my phone charger in the room and on inquiring about it they posted it back to my home address...More

    Review collected in partnership with this hotel
    Thank James R
    Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded 3 days ago

    Thank you for the review-we appreciate this very much. Phone chargers are always left in rooms, sometimes we look like a mobile store than a motel. Take care and again thank you-Judith

    Reviewed 2 weeks ago
    Relaxing getaway

    Spa's in the unit, room is nice and dark so no light to wake you up. I slept for 10 hours straight which is unheard of for me. Staff are very friendly and the rooms are so clean and modern. Beds are comfy as and...More

    Review collected in partnership with this hotel
    Thank jcoward1990
    Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded 2 weeks ago

    Thank you for reviewing Emerald Spa. Hope you will stay with us again-Judith

    View more reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Free Parking
    Free High Speed Internet (WiFi)
    Pool
    Fitness Centre with Gym / Workout Room
    Hotel Amenities
    Free Parking
    Laundry Service
    Self-Serve Laundry
    Room amenities
    Air Conditioning
    Microwave
    Refrigerator in room
    Things to do
    Pool
    Fitness Centre with Gym / Workout Room
    Heated pool
    Outdoor pool
    Details
    Price range
    US$94 - US$178 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #8 Romantic Hotel in Rotorua
    #10 Family Hotel in Rotorua
    #11 Business Hotel in Rotorua
    #12 Luxury Hotel in Rotorua
    Room types
    Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
    Details
    Price range
    US$94 - US$178 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #8 Romantic Hotel in Rotorua
    #10 Family Hotel in Rotorua
    #11 Business Hotel in Rotorua
    #12 Luxury Hotel in Rotorua
    Room types
    Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
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    All photos (87) 87
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    Traveller (61)
    Room & Suite (43)
    Pool & Beach (1)
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    Questions & Answers
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    See all 4 questions
    Nicola B
    17 February 2018|
    AnswerShow all 3 answers
    Response from KateandRichardBoyd | Property representative |
    We have quiet rooms away from the road, just make notes in your booking. Thanks Maria
    0
    Votes
    iodoethane
    14 December 2017|
    Answer
    Response from KateandRichardBoyd | Property representative |
    Hello, yes of course, you can check out at 6.30am. Just let us know the night before you leave. Look forward to meeting you soon-Judith
    1
    Vote
    Geoff W
    28 August 2015|
    Answer
    Response from KateandRichardBoyd | Property representative |
    No the Reception is open from 7am to 9.30pm
    0
    Votes
    12
    Room Tips
    "Ask for a top room"
    Read review
    "Desperate the toilet light from the fan as it wakes others when the light is turned on during the night"
    Read review
    "Ensure to make use of the spa baths was great after a long days work"
    Read review
    "Very warm room. No noise from neighbouring units or doors or footsteps despite being fully booked."
    Read review
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