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About
#17 of 89 hotels in Rotorua
Location
Cleanliness
Service
Value
Travellers' Choice
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with an outdoor heated swimming pool, BBQ facilities and small gym. 28 luxurious suites; studio, one and two bedroom all air-conditioned with large spas, 50+ Sky TV channels, Free WiFi, King size beds, hush glass and self catering kitchenettes. Ideal for families, couples and business travellers. Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions. Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Baggage storage
Laundry service
Self-serve laundry
Wifi
Outdoor pool
Heated pool
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Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Hotel links
Location
Full view
57Somewhat walkable
Grade: 57 out of 100
16Restaurantswithin 1 km
2Attractionswithin 1 km
680Reviews4Q+A100Room tips
Reviews
Traveller rating
- 437
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We had a two bedroom/one bath (large spa tub) unit with a small kitchen. It worked, but it felt a bit cramped. The pool area is clean and well-kept and provides decent space to relax. The office staff were very friendly and helpful and offered suggestions on dining and sightseeing.
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Date of stay: March 2020
Location
Cleanliness
Service
Room Tip: In the back away from the main road.
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Helpful
+1
This was our next stop after Auckland and stayed here for 3 nights. The Inn is located just about 1km from the city centre. It consist of various two storey blocks. There are adequate open air car park for the tenants. There is a outdoor pool. The hotel staff are very friendly and helpful. We booked 1 bedroom platinum accommodation. There is a full size spa in the bathroom, but we didn’t have the chance to use it. The kitchen and lounge is a combined area. There is electric hotplate in the kitchen. There are enough pots, pans and utensils for cooking or heating up take away food. However, the there is no rangehood to get the fumes and smell of cooking out of the room. This was a bit stressful for us, as the hotel threatened to charge cleaning cost if there is residual smell in the room. The only other issue with this hotel is that there is no lift. Hence it will be difficult for those with disability, unless they book ground floor room.…
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Date of stay: December 2019
Value
Cleanliness
Service
Room Tip: Book ground floor rooms for person with knee or other movement problem
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Helpful
Amazingly clean, spacious studio room with massive spa and single shower, comfy bed with big tv. The staff are beautiful, friendly people. Rates are good as accommodation is very good! Great place to stay, not far from the main parts of Rotorua
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Date of stay: January 2020Trip type: Travelled as a couple
Helpful
Response from Li C, Manager at Emerald Spa Motor Inn
Responded 9 Feb 2020
thank you
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We booked for two nights, got one tiny bottle of milk and two cookies for four adults. Had to ask for additional tea, coffee and sugar, begrudgingly given. Second day no dish cloth or tea towel for the dishes and one tiny bar of soap between four of us. Advised of additional housekeeping costs if left unclean, more interested in the dollar than service to guests. Disappointing. Kitchen area was very cramped, lighting was appalling. No where to dry our bathers or towels. Wouldn't recommend.
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Date of stay: January 2020
Location
Cleanliness
Service
Room Tip: Stay elsewhere
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Helpful
Response from EmeraldSpa, Manager at Emerald Spa Motor Inn
Responded 8 Jan 2020
Thank you for your feedback
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My partner and I stayed at this place for one night for our stop over to go down the line. We booked a room with spa but the agency messed it up so we had to settle for a standard room without spa. We paid 270 dollars for a room that not only had no air-conditioning during summer season but had a broken fan that only had 2 propellers and struggling to operate and very noisy when being used so we couldn’t even use that. Also, the blinds were too short on the sides and the bottom so people can basically see inside our room. We didn’t get to complain because no one was at the reception and we weren’t going to wait all day. I would have had a better sleep in my car for zero dollars. We were very disappointed with this that we couldn’t get over it for 2 days. Definitely not coming back and wouldn’t recommend.…
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Date of stay: December 2019Trip type: Travelled as a couple
2 Helpful votes
Helpful
Response from EmeraldSpa, Manager at Emerald Spa Motor Inn
Responded 8 Jan 2020
Thank you for your feedback as explained booking.com allocated your room and as we were at 100% occupancy we could not move you.
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PRICE RANGE
US$86 - US$154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
emerald hotel rotorua
LOCATION
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
NUMBER OF ROOMS
29
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Claim Your Listing Frequently Asked Questions about Emerald Spa Motor Inn
Which popular attractions are close to Emerald Spa Motor Inn?
Nearby attractions include Mountain Jade (1.2 km), Rotorua Central Mall (1.1 km), and Strike Zone Family Entertainment Centre (0.6 km).
What are some of the property amenities at Emerald Spa Motor Inn?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Emerald Spa Motor Inn?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Emerald Spa Motor Inn?
Yes, free parking is available to guests.
What are some restaurants close to Emerald Spa Motor Inn?
Conveniently located restaurants include Ciabatta Cafe and Bakery, Scope, and Urbano Bistro.
Are there opportunities to exercise at Emerald Spa Motor Inn?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Emerald Spa Motor Inn?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Emerald Spa Motor Inn?
Many travellers enjoy visiting Tamaki Māori Village (1.4 km), Te Puia (1.6 km), and Whakarewarewa - The Living Maori Village (1.3 km).
Is Emerald Spa Motor Inn accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.