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Emerald Spa Motor Inn

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Traveller (61)
Room & Suite (43)
Pool & Beach (1)
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Overview
  • Excellent66%
  • Very good25%
  • Average6%
  • Poor1%
  • Terrible2%
Travellers talk about
“welcome basket”(7 reviews)
“heat pump”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Suites
Fitness centre
4 Star Hotel
All hotel details
Additional information
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (545)
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525 results
Traveller rating
346
131
31
6
11
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LanguageEnglish
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346
131
31
6
11
Show reviews that mention
All reviewswelcome basketheat pumpgreat place to stayone bedroom unitsky tvfree wifion arrivalfresh milkwould definitely stay here againexcellent motellocal attractionsfenton streetheated swimming poolair conditioningenjoyed our stayexcellent staygreat facilities
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1 - 5 of 525 reviews
Reviewed 4 days ago

Great hotel, was just a shame the room was not serviced because they forgot and when we initially brought it up was not even an apology, bought it up again on check out and had an apology. Was told by the time I brought it...More

Review collected in partnership with this hotel
Thank Simon G
Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded 3 days ago

Thanks Simon- I have spoken with housekeeping re this issue. Appreciate the feedback-Judith

Hotel's Favourite
Reviewed 29 January 2018 via mobile

My wife and I decided to visit rotorua during the ling weekend. We book a room at emerald spa and I must say from the very start the care and service we received was amazing. We got a late start and while we were in...More

Thank Allen W
Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded 30 January 2018

Thank you so much for the great review. I am waiting at the reception for the return booking!!!! Enjoy-Judith

Reviewed 5 days ago via mobile

(First Tuscany Villa side stay) Lovely staff, most impressed with their friendliness. Reception was welcoming and they catered to all our needs. I can't recommend this place enough!! Always our first option. Hope to return later in the year ;) :D My daughter liked Vinnie...More

Thank mackthackattack
Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded 3 days ago

Thankyou for the review-Vini is so awesome with kids,Thank you again, I will pass this on to her-Judith

Reviewed 1 week ago

a very comfortable and quiet room with everything we needed for the weekend. The receptionist was friendly and efficient in answering our requests. I mistakenly left my phone charger in the room and on inquiring about it they posted it back to my home address...More

Review collected in partnership with this hotel
Thank James R
Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded 3 days ago

Thank you for the review-we appreciate this very much. Phone chargers are always left in rooms, sometimes we look like a mobile store than a motel. Take care and again thank you-Judith

Reviewed 2 weeks ago

Spa's in the unit, room is nice and dark so no light to wake you up. I slept for 10 hours straight which is unheard of for me. Staff are very friendly and the rooms are so clean and modern. Beds are comfy as and...More

Review collected in partnership with this hotel
Thank jcoward1990
Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded 2 weeks ago

Thank you for reviewing Emerald Spa. Hope you will stay with us again-Judith

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$94 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Rotorua
#10 Family Hotel in Rotorua
#11 Business Hotel in Rotorua
#12 Luxury Hotel in Rotorua
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$94 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Rotorua
#10 Family Hotel in Rotorua
#11 Business Hotel in Rotorua
#12 Luxury Hotel in Rotorua
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveller (61)
Room & Suite (43)
Pool & Beach (1)
Questions & Answers
Ask a question
Nicola B
17 February 2018|
AnswerShow all 3 answers
Response from KateandRichardBoyd | Property representative |
We have quiet rooms away from the road, just make notes in your booking. Thanks Maria
0
Votes
iodoethane
14 December 2017|
Answer
Response from KateandRichardBoyd | Property representative |
Hello, yes of course, you can check out at 6.30am. Just let us know the night before you leave. Look forward to meeting you soon-Judith
1
Vote
Geoff W
28 August 2015|
Answer
Response from KateandRichardBoyd | Property representative |
No the Reception is open from 7am to 9.30pm
0
Votes
Room Tips
"Ask for a top room"
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"Desperate the toilet light from the fan as it wakes others when the light is turned on during the night"
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"Ensure to make use of the spa baths was great after a long days work"
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"Very warm room. No noise from neighbouring units or doors or footsteps despite being fully booked."
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