We had a two bedroom/one bath (large spa tub) unit with a small kitchen. It worked, but it felt a bit cramped. The pool area is clean and well-kept and provides decent space to relax. The office staff were very friendly and helpful and offered suggestions on dining and sightseeing.
This was our next stop after Auckland and stayed here for 3 nights. The Inn is located just about 1km from the city centre. It consist of various two storey blocks. There are adequate open air car park for the tenants. There is a outdoor pool. The hotel staff are very friendly and helpful. We booked 1 bedroom platinum accommodation. There is a full size spa in the bathroom, but we didn’t have the chance to use it. The kitchen and lounge is a combined area. There is electric hotplate in the kitchen. There are enough pots, pans and utensils for cooking or heating up take away food. However, the there is no rangehood to get the fumes and smell of cooking out of the room. This was a bit stressful for us, as the hotel threatened to charge cleaning cost if there is residual smell in the room. The only other issue with this hotel is that there is no lift. Hence it will be difficult for those with disability, unless they book ground floor room.…
Amazingly clean, spacious studio room with massive spa and single shower, comfy bed with big tv. The staff are beautiful, friendly people. Rates are good as accommodation is very good! Great place to stay, not far from the main parts of Rotorua
We booked for two nights, got one tiny bottle of milk and two cookies for four adults. Had to ask for additional tea, coffee and sugar, begrudgingly given. Second day no dish cloth or tea towel for the dishes and one tiny bar of soap between four of us. Advised of additional housekeeping costs if left unclean, more interested in the dollar than service to guests. Disappointing. Kitchen area was very cramped, lighting was appalling. No where to dry our bathers or towels. Wouldn't recommend.
My partner and I stayed at this place for one night for our stop over to go down the line. We booked a room with spa but the agency messed it up so we had to settle for a standard room without spa. We paid 270 dollars for a room that not only had no air-conditioning during summer season but had a broken fan that only had 2 propellers and struggling to operate and very noisy when being used so we couldn’t even use that. Also, the blinds were too short on the sides and the bottom so people can basically see inside our room. We didn’t get to complain because no one was at the reception and we weren’t going to wait all day. I would have had a better sleep in my car for zero dollars. We were very disappointed with this that we couldn’t get over it for 2 days. Definitely not coming back and wouldn’t recommend.…
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