Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Aura Accommodation
1078 Whakaue Street, Rotorua 3010 New Zealand
Full view
View all photos(251)251
Room & Suite (55)
Videos (2)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Learn moreView prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allDid you already book this hotel?
Avg. $203 /night, 9/15 - 9/16
$294
per night
$240
per night
$185
per night
Sept
Oct
15 Sept
Today
17 Sept
19 Sept
21 Sept
23 Sept
25 Sept
27 Sept
29 Sept
1 Oct
3 Oct
5 Oct
7 Oct
9 Oct
11 Oct
13 Oct
15 Oct
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
5.0
#2 of 89 hotels in RotoruaLocation
Cleanliness
Service
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Congratulations. You've stumbled upon something pretty special. Located in the heart of city, this little gem is within a block of the central Rotorua ‘Must Do’ attractions – the lakefront, ‘Eat Streat,’ Sulphur Point, Kuirau Park and Government Gardens. Whatever pace you choose to experience these is up to you, by foot, or by the FREE scooters available for guests – no need for car keys here! The friendly engaged local team is always on hand to help make your stay all the more magic, connecting you to everything Rotorua has to offer. Relax in the outdoor geothermally heated pool, soak in the private mineral pools, fire up the BBQ or Geothermal steambox and let the kids play on the trampoline or with the variety of lawn games. Enjoy the cosy geothermally heated units, well equipped with cooking facilities and strong unlimited WiFi accessible from every corner.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Complimentary Instant Coffee
Children's television networks
Children Activities (Kid / Family Friendly)
Taxi service
Spa
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Complimentary tea
Outdoor dining area
Kids' outdoor play equipment
Hot spring bath
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Sun umbrellas
Umbrella
Express check-in / check-out
Self-serve laundry
Room features
Desk
Housekeeping
Seating area
Iron
Coffee / tea maker
Kitchenette
Cable / satellite TV
Bath / shower
Private bathrooms
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Qualmark.
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English
Location
1078 Whakaue Street, Rotorua 3010 New Zealand
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
82 Restaurants
within 0.5 kilometers
Reviews
5.0
847 reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
Aura Accommodation offers a comfortable stay with its clean, well-appointed rooms featuring useful amenities and kitchenettes, although some guests have noted the rooms are quite basic. The hotel's cleanliness is frequently commended, alongside eco-friendly amenities such as the geothermal pool. Its prime location is surrounded by eateries and attractions, and some rooms boast lake views, adding value to the stay.
The atmosphere is relaxed and family-friendly, while the exceptional service provided by attentive staff is often highlighted by guests. Overall, Aura Accommodation is recognized for offering great value for money.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
847Reviews5Q+A100Room tips
Traveller rating
- 721
- 97
- 21
- 7
- 1
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
Hotel's Favourite
This place was perfect for us! We couldn't fault our stay. We are a family of 4 with two young boys who were visiting Rotorua for a family holiday. From the moment we placed our booking, through to arrival, our stay, and our departure, the staff were so attentive, caring and friendly. Our rooms were spotlessly clean and very comfortable. We stayed in a Family room which included personal little touches like hand written welcome notes, fresh milk and freshly ground coffee both locally sourced. We used our kitchen mainly for breakfast and making lunches, but a full oven, microwave and dishwasher completed our kitchen. Beds were very comfortable and rooms gently warmed by radiator heated by geothermal heating. Heated geothermal pool was highly used by our ourselves and our boys so we had no need to use the two hot tubs. Locked bike storage very handy. Location was outstanding, with some 2nd level rooms gaining lake views. 5min walk to Eat Street and also an epic playground on the lakefront. My husband loved the cheese scones from the Cafe next door.
Aura truly made our holiday absolutely perfect, we were so sad to leave BUT we already are talking about returning sooner rather than later to enjoy more of what Rotorua has to offer!
Aura truly made our holiday absolutely perfect, we were so sad to leave BUT we already are talking about returning sooner rather than later to enjoy more of what Rotorua has to offer!
Read more
Date of stay: June 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aura Accommodation, Owner at Aura Accommodation
Responded 19 Jul 2024
Kia ora, thank you so much for your kind and detailed review! We are thrilled to hear that your family had such a wonderful stay with us. It's fantastic to know that the little touches made your holiday special and comfortable, this really means a lot to us. We're glad your boys enjoyed the pool, we thinks its a winner at this time in the year. We look forward to welcoming you back soon to explore more of Rotorua! Safe travels until then, thanks again. Chloe @ Aura.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our travel group stayed at Aura for the weekend — from the start we were received well and with introductions by namesake of the staff. The hotel is situated right next to the Eatery Streat and is proximate to a lot of the cities activity spots. We could leave our doors unlocked, windows open — and felt safe and relaxed during the entirety of our visit. Our rooms were well equipped with kitchen utensils and freshly cleaned daily (they also donate to a local charity if you skip a day’s cleaning). Thermal pools, swimming pools and the ability to loan a bike were all cherries on top. Cheers to the wonderful owners who took time to learn our names and our itiniary!
Read more
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AuraAccom, Front Office Manager at Aura Accommodation
Responded 7 Jan 2020
Kia Ora "Herzogherzog", Thanks for your review & kind comments about our wonderful staff here at Aura! We really appreciate it! It definitely is a very safe & quite area to be which is a splendid surprise especially with our awesome location being in the center of town. Walking distance away from all the amazing restaurants/cafes & geothermal parks! We are glad you felt safe & welcomed when coming to stay with us. Sounds like you made the most of all the aura-some facilities like the mineral pools, outdoor pool, bikes, & all the rest! Thanks again & have a great NEW YEAR! Nga Mihi, Maisie @ Aura
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We recently stayed in a Studio room as a couple, (Studio room has one double and one single bed in one main room) The room was clean, comfortable and the kitchenette had small fridge, two elements, microwave, kettle, toaster, cutlery and utensils sufficient for simple cooking. Great to have three well labelled bins for recycling, compost and landfill. The thermal heating made a wet stay nice and warm and dry. Great outdoor thermally heated pool and two private mineral pools. Chloe was on duty when we arrived, phoned us to ensure we had received self check in details and gave instructions for self check in, it was a cold day when we arrived and Chloe had organised the room to ensure it was warm and welcoming. Chloe welcomed us on arrival and farewelled us. Very warm welcome and Chloe happy to answer any questions or assistance in any way.
Read more
Date of stay: July 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nick Fitzgerald, General Manager at Aura Accommodation
Responded 20 Jul 2020
Kia Ora Liz, Thanks for taking the time to write down some feedback for us, it sounds as though you had a great stay with us! Awesome to see that you appreciated our geothermal heating and magical mineral pools - it makes for a toasty stay over winter. Wonderful to hear that Chloe was on call to help with any niggles or needs throughout your stay, we are lucky to have her friendly face as part of our Aura team! Thanks again Liz, We hope to welcome you back sometime soon , Ellen @ Aura
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 5 nights in December and glad we did. First impression reminded of a motel in the USA but the service is so much better. Very well catered for families with parking right outside rooms, free bicycles and scooters for hire , really good recommendations from stagg, decent outdoor pool and indoor thermal spa. Really appreciated the help with cleaning our car seat after our toddler was sick on the journey. The location was great with many good shops and facilities nearby. The Pak n save grocery store was a 5 min drive away. The only minor thing is that got quite warm and stuffy in the rooms due to their size and the geothermal nature of the area, i would be conscious of staying here in the heat of summer if you have more than one child. Also the doors and windows felt easily breakable, coming from Europe it took a few days to be trusting that it would be ok and this was a relatively safe area. Overall we had a really good stay and would stay again but not in the heat of summer with children as would need a/c
Read more
Date of stay: December 2019
Rooms
Cleanliness
Service
Room Tip:Â Go for as bigger rooms as possible
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AuraAccom, Front Office Manager at Aura Accommodation
Responded 24 Jan 2020
Kia Ora "Dapper_p", Thank you for your detailed review & feedback! Five days is a perfect amount of time to experience why Rotorua is called the geothermal wonderland but also has the sense of adventure too! The ease of parking in front of your room - especially with children & knowing how close you are too the center of town with geothermal, shops, cafe & the lakefront close is great! No need to worry about how long the kids have been in the car or trying to get them in & out when sightseeing! Our staff here really do try & help as much as they can to make sure you have a comfortable stay so we are glad we were able to help with your car seat! After all, accidents happen! It does get quite warm here but with the outdoor pool to splash around in & the ability to open your doors & windows (yes it is quite safe to do so & the doors won't fall off even with how old they are ha ha) with the fan on, it is quite easy to keep cool here. Thanks again & we hope to see you again soon :) Nga Mihi, Team Aura
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great motel. Walking distance to Eat Street/downtown and the free geothermal park, Kuirau. Very comfortable, good sized room, nice kitchenette, friendly staff, BBQ and pool available, washer/dryer w/ free laundry soap, private mineral hot pools to soak in, easy parking. We stayed here for 3 nights and loved it. You could smell the sulfer - it wasn't overpowering, but definitely there. Although they provide a washer/dryer in a separate room, we ended up using the laundrymat downtown because the morning we wanted to do laundry, the washer was constantly busy.
Read more
Date of stay: November 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AuraAccom, Front Office Manager at Aura Accommodation
Responded 6 Feb 2020
Kia Ora "JOJOWI", Thank you for your review! Seems as though the key feature throughout your review is our awesome facilities! We are glad we were able to make your stay as comfortable as we could making sure that you had everything you needed! It's a shame about the washing however for future guests reading this, if this ever happens come & find our friendly staff as we would love to help by using our house keeping washing machine so that you don't have to go too far with washing in tow! We hope that the sulpher smell didn't put you off & you'll be back again! Nga Mihi, Maisie @ Aura
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed two nights in a one bedroom apartment which was comfortable and clean, with a great bed and lovely linen, a kitchenette with a kettle, fridge, stove top, tea, coffee and milk. We were upgraded on arrival from our studio booking and really appreciated the kind gesture and extra space. The property has a lovely heated swimming pool and two private hot pools which were absolutely heaven after a hard day's activities. The pools have their own clean towels so you don't have to use your bathroom towels. The staff and communication was excellent and each one of them always smiling and making you feel welcome. The accommodation was quiet and located a 5 minutes walk to the beautiful lac front and parc or to the bars and restaurants in the opposite direction. A must place to stay. We'll be back :)
Read more
Date of stay: April 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nick Fitzgerald, General Manager at Aura Accommodation
Responded 15 Apr 2022
Kia ora! Thanks for your review, we appreciate you taking the time to note down how your stay with us was! We appreciate how you have noticed all the details, you definitely made the most out of your stay with us. Our pools are certainly a treat, especially as we move into the colder months, it's perfect to be able to have a soak at the end of a days exploring! Thanks again for your feedback, can't wait to welcome you back soon! Ellen @ Aura
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We found the best things about this accommodation were the staff (warm, welcoming, and really helpful), the outdoor pool is really nice, and the location is very central to all the activity. Their focus on sustainability is commendable and enlightening. The rooms however are dated, and during the summer months aircon is really necessary. It was hard to sleep in the heat.
Read more
Date of stay: February 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nick Fitzgerald, General Manager at Aura Accommodation
Responded 20 Feb 2020
Kia Ora Larry, Thank-you for taking the time to write us some feedback, it's great to hear that you found our friendly staff helpful for your stay in Rotorua! A big thank-you for appreciating our focus on sustainability, it is something that can often be overlooked whilst on holiday and we are working hard to make our guests more aware of this. We are sorry to hear that you found your room to be dated, obviously we are only able to renovate part of the property at a time and I believe the block you stayed in to be next up. In regards to the heat, unfortunately this time of year does bring a good few weeks of hot and muggy weather. Please note that we are currently looking into places air conditioning units in our rooms so watch this space! :) Nga mihi, Ellen @ Aura
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked a compact two bedroom apartment for 3 people for a 3 day stay and it was perfect. We got an extremely warm welcome by the staff, who explained all the extras on offer including, heated outdoor pool, mineral indoor pools, free bikes and scooters. We used all of the extras!
At 40m2 and apartment did not feel compact for 3 people. The beds were very comfortable and the apartment was very clean. We liked all the eco friendly initiatives like recycling and donations to charity, in lieu of apartment service.
The location near the lakefront means it is perfect to grab the free bikes and bike around the lake, through Government Gardens and out to sulphur point. I will recommend Aura Accommodation to anyone staying in Rotorua.
There was nothing we didn't like, our stay was great. Some of the fittings in the unit are old and tired but I understand the owners are working on upgrading the units over time.
At 40m2 and apartment did not feel compact for 3 people. The beds were very comfortable and the apartment was very clean. We liked all the eco friendly initiatives like recycling and donations to charity, in lieu of apartment service.
The location near the lakefront means it is perfect to grab the free bikes and bike around the lake, through Government Gardens and out to sulphur point. I will recommend Aura Accommodation to anyone staying in Rotorua.
There was nothing we didn't like, our stay was great. Some of the fittings in the unit are old and tired but I understand the owners are working on upgrading the units over time.
Read more
Date of stay: April 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nick Fitzgerald, General Manager at Aura Accommodation
Responded 20 Apr 2021
Kia ora Emma! Thanks for your kind words and lengthy feedback on your stay with us - great to hear you had a perfect stay with us! We appreciate your acknowledgement of our environmental initiatives, we take great pride in the changes we are making here and the opportunity we have to influence our guests behaviour! We hope to host you again in the future Emma, thanks again for taking the time to give us feedback! Cheers, Ellen
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thank you Ellen for our most amazing reception when we arrived last night to Rotorua! Your tips on what to do and times to do it were invaluable, we loved the Redwood Treetops night walk and the living Maori village. Our room was spacious and very clean. If you want family friendly clean accommodation in a great central location in walking distance to all the good cafes and restaurants and to the lakeside then this is the best option! Oh also worth a mention is the warm pool and use of bikes!! Thanks Ellen, you were a breath of fresh air!!
Read more
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AuraAccom, Front Office Manager at Aura Accommodation
Responded 11 Jan 2020
Kia Ora "docmiri", Thank you so much for your review! Ellen is a key part of the team here at Aura, she is always out & about checking to see how our guests are & if they need anything! It's awesome to hear that our guests think the same as us! Family friendly, central location, awesome staff... what more could you ask for right! Glad to hear you had a lovely stay with us & we wish you a great 2020! Nga Mihi, Maisie @ Aura
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aura has a good location, close to town and within walking distance of Eat Streat, Lady Jane’s ice cream and the sulphur springs. Rooms have no AC but comfortable. Small kitchen sufficient for breakfast needs etc. Beware of little flies and mosquitos that invade room after dark if you have your windows cracked and lights on. (They have repellant sprays in the kitchen. ) they have a pool but it’s busy in the evenings when people return from their activities. Bring your own toiletries.
Read more
Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nick Fitzgerald, General Manager at Aura Accommodation
Responded 8 Jun 2020
Kia Ora 'travelcookiegurl', Thanks for taking the time to write us some feedback! Good to see that you enjoyed our fantastic central location during your stay- it's definitely a huge bonus being able to walk down the road to grab a coffee, have a meal or visit the lakefront. Being so close to the lake does mean we can get trout flies visiting us over the summer months, unfortunately there isn't much we can do about that but keep those windows closed up. You'll be happy to know we have been looking into some AC options, so perhaps when you next make it over the side of the world things may have changed a bit :) You are right in saying that our pool can be busy in the afternoons, especially being heated in winter, its a great place to chill out after a days exploring. Best part is you might even get to know your neighbours and possibly end up having a BBQ together, a great example of some typical kiwi hospitality. Nga mihi, Team Aura
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kia ora Grace,
Thanks for your inquiry - If you send us a message through our website we can easily let you know what rooms we have to accommodate your group :)
Thanks, Team Aura
You will most likely still use a heater in late September.
Beds are firm, but not too firm! The outdoor steamer could be good for the trout, maybe?
Hi Jimmy O, we only have AC in the 2 Bedroom Superior Unit. If people do feel uncomfortable with the heat it is generally through February, December is not an issue
Sorry for the delay Danielle. We only have air con in our 2 Bedroom Superior Apartment.
…
PRICE RANGE
$182 - $222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
havana motor hotel rotorua, havana hotel rotorua
LOCATION
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
NUMBER OF ROOMS
23
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingAURA ACCOMMODATION | UPDATED 2024 Hotel Reviews & Price Comparison (Rotorua, New Zealand) - Tripadvisor
Frequently Asked Questions about Aura Accommodation
What are some of the property amenities at Aura Accommodation?
Some of the more popular amenities offered include free wifi, a pool, and a spa.
Which room amenities are available at Aura Accommodation?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Aura Accommodation?
Guests can enjoy barbeque facilities, complimentary tea, and free instant coffee during their stay.
Are there opportunities to exercise at Aura Accommodation?
Yes, guests have access to a pool during their stay.
Is Aura Accommodation accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.