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3.5
#64 of 90 hotels in Rotorua
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
PURE Motel & Guest House is a unique and charming motel on the main road in Rotorua. Cozy, warm rooms surrounded by native plants and flowers make it a nice place to stay.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
Quiet
Languages Spoken
English, French, Chinese
Location
315a Fenton Street Glenholme, Rotorua 3010 New Zealand
PURE Motel & Guest House
38 reviews
Getting there
Somewhat walkable
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Our Room, P was up a flight of fairly steep steps and then through a door into the hallway, this could be a challenge when carrying more than one travel bag.
The room itself was an interesting layout, the staff member introduced it as a balcony, but it was almost indoors, it was more like a smoking area to us. A couple of dead cockroaches were out there.
The two main rooms looked liked they had been converted at one point in it's history. There is plenty of storage in both rooms with lots of drawers in the sleeping room and drawers and wardrobes and cupboards in the shower and WC room.
The fridge had a microwave, toaster, and kettle on it, a small selection of packet teas and coffee. The TV was on the row of drawers, the chairs and small round table are not really able to be used due to lack of space. There were two power strips in the room.
It was not the most relaxing room we have stayed in, but it was functional and served it's purpose.
This room would not be my choice if I visited again.
There was loud music and TV, as well as car repairs to be heard at night time.
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Date of stay: October 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
When we booked the cheapest motel we could find for the short stay of two nights, we were not prepared for such an interesting experience. The rooms were scrupulously clean. Top marks for that. Towels changed every day. But oh what a strange place. There are two parts to the motel. We were put in what had once been a very expensive 1950's house converted into motel rooms. Up a very steep staircase, into the room, which has been decorated in what can only be described as someone's idea of art deco come 1950's. We had such fun figuring out what parts of the house had been altered to accommodate our space. The bathroom is very adequate and rather quaint. The toilet stall is housed in what would have been the homes original shower, with all the original pipework covered up by pictures. Access to the bathroom from the bedroom - step onto a mat - check under the mat and start laughing, because the pipework for the original toilet is still there. But hey, it was clean, the rooms large and after all, it's only to sleep in.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Incredibly small room and the reservation was not clear about the size. Also nothing was mentioned about the fact that this particular room had no heat or A/C of its own! We got a fan that only had a timer so we couldn’t even run it all night! Bed was not comfortable. Very disappointing stay.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Could have been 5/5 had the young fella checking me in had any idea about even a single attraction in the area. Liked the quirkiness of my room in the guest house. Spotlessly clean, plenty of equipment in the room, bathroom excellent, and top quality linen on the bed & in bathroom. For the price was exceptional value for money and close to most things or easy to get to them. Geysers/hot mud pools & traditional crafts school in walking distance. Town centre walkable too. I liked it. I'm fascinated what the 30+ drawers are for🤣👍 Quirky but good
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Date of stay: August 2023Trip type: Travelled solo
Room Tip:Room 'P' in the guest house. Car parked outside window and ......sooooo many drawers🤣👍
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Within walking distance of food and bus stops. Even a walk into tne main town is posdible. Amazing shower. Nothing was too much trouble. Quiet and relaxed. Staff were very nice and friendly. Good value for money . Recommended x
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Overall, poor. The decor was horrifically dated, with floral patterns everywhere. A fourth bed was supplied (although terribly uncomfortable), however a fourth bowl, plate, glass and spoon were not. Also, a single teaspoon between four seemed a little mean. The microwave caught fire pretty much as soon as we turned it on. It was replaced by the attendant, but should have been checked beforehand. Also, the sofa was filthy, with dust and discarded food between the cushions.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very disappointed with the motel apartment which was used by a family member during her recent visit for one night. I was firstly shocked at the price, which I thought was extremely costly for a motel, and I wish I had of taken my family member to a hotel instead - it would have been far more appropriate for what she paid. The service in Reception from a male attendant was average, and really lacked the traditional warm Rotorua. However, when we were shown to my family member's room, another female attendant was much more polite and welcoming. Which was important considering we then had to walk around the front of the motel onto the main road, and turn down another side street in order to reach her room. Unfortunately, it just went worse from there. The carpet smelt like cat urine, the decor felt cold and uninviting, the kitchen cupboards had visible food stains, the blinds were broken in the lounge and bedroom, and there was no hot water. Overall, very poor and would not recommend.
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Date of stay: March 2018
Location
Service
Sleep Quality
Trip type: Travelled solo
Room Tip:Do not ask for the apartment
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked hotel by accident as myself and my family was traveling around New Zealand. Called up straight away to cancel but the owner herself (MAY) who had no conpation who was very rude to me didn't listen to how or why it was booked by accident she herself said no refund then just slammed the phone down on me :(. So people be carful if your thinking of booking this hotel cause she just wants your money and don't give a dame about you or your family . May must be the only person we have come in contact in New Zealand to give this beautiful country a bad name . Every other place we have visited from bad to good the customer service makes it but this hotels customer service was shocking :( Shame really Good luck May for your future with your attitude
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Date of stay: February 2018Trip type: Travelled with family
Room Tip:Don't come here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
If you get a decent place to crash for the night, this property meets the criteria. Compact but it has queen bed, freeview TV, small kitchen and separate bathroom. NO A/C (She said 'there's a fan) so a summer trip may not be reason to stay. I wish they had lamps with built in USB slots but the wifi is good. I did take a few photos so y'all can see the place. I think I was in Room 3 (room was second room from the reception). Also, I got a 10% to that thermal place (Waiotapu?)
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Date of stay: April 2017
Value
Cleanliness
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from StudioMotelRotorua, Manager at PURE Motel & Guest House
Responded 13 Apr 2017
Hello lighthouseboy, Thank you very much for the review. Charlie and I here at Studio Motel are very happy to hear your feedback and to see your nice photos of the property. We do offer discounts to the majority of the numerous attractions in Rotorua. If you do stop by again in future we would be more than happy to accommodate you again. Kind Regards, Benny Tan Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Due to my late reservation, I was not particularly selective on my reservation. PURE was a pleasant surprise in multiple ways and met every expectation set on their website and in reviews. Located relatively near the Te Puria Māori culture center, I was able to walk to PURE directly from my tour. I was also able to Uber (new here!) and walk to the center of town. Additionally, I walked home from the Redwood Forest (almost two miles). Uber was also available. My room was clean, quiet, and well appointed. The service was prompt and helpful. Definitely a good experience.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Rotorua area.
PRICE RANGE
$136 - $229 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
NUMBER OF ROOMS
13
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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PURE MOTEL & GUEST HOUSE | UPDATED 2024 Hotel Reviews & Price Comparison (Rotorua, New Zealand) - Tripadvisor
Frequently Asked Questions about PURE Motel & Guest House
Which popular attractions are close to PURE Motel & Guest House?
Nearby attractions include Whakarewarewa - The Living Maori Village (1.1 km), Rotorua international stadium (1.1 km), and Hope Central Church (1.0 km).
