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Palm Court Rotorua
288 Fenton Street Glenholme, Rotorua 3010 New Zealand
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Avg. $184 /night, 1/17 - 1/18
$230
per night
$207
per night
$184
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#7 of 45 motels in Rotorua
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Clean, comfortable, ground level, friendly, hot tubs, tea&coffee making, ironing, cooking facilities in all units. Close to all Rotorua activities and restaurants. Helpful hosts to ensure your stay is personalised and a happy one. The rooms are all ground level, non-smoking and have their own private self fill Hot Pool / spa pool. Committed to your comfort your hosts at ASURE Palm Court Rotorua will make your stay the best that it can be.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Complimentary Instant Coffee
Spa
BBQ facilities
Baggage storage
Laundry service
Parking
Wifi
Non-smoking hotel
Outdoor furniture
Self-serve laundry
Room features
Additional bathroom
Seating area
Sofa
Iron
Kitchenette
Microwave
Flatscreen TV
Sofa bed
Private bathrooms
Refrigerator
Kitchenware
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Charming
Centrally Located
Location
288 Fenton Street Glenholme, Rotorua 3010 New Zealand
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 55 out of 100
55
13 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
This motel is in a good location on one of the main roads into town, though from our room did’nt notice any traffic noise.
The couple running the motel were very friendly, a nice welcome on arrival and interested in what we were doing during our time in Rotorua. The rooms were a good size, everything works, enough cutlery etc provided for the three of us, great shower, comfortable bed. What else do you need.
The couple running the motel were very friendly, a nice welcome on arrival and interested in what we were doing during our time in Rotorua. The rooms were a good size, everything works, enough cutlery etc provided for the three of us, great shower, comfortable bed. What else do you need.
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Date of stay: February 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from anjamike2018, Owner at Palm Court Rotorua
Responded 4 Feb 2020
Thank you for taking the time to review our motel its very much appreciated Kind Regards Mike
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had 2 nights at Palm Court Motor Inn & had only booked 1 activity. Michael was so welcoming on our arrival & was more than happy to make suggestions & provide us with discount vouchers. I needed some washing done & for a reasonable rate, he took care of it for us (NZ10).
The room was spacious & well appointed with little extras like truffles each day to ‘sweeten’ our stay. We had a huge spa that we filled with the natural heated springs that run beneath Rotorua & it was blissful.
My only small negative was lack of choice of pillows. I like a bit of volume in my pillow but they were all fairly thin down pillows with no alternative. Having said that, it’s kind of a ‘ Pea & Princes’ thing & didn’t hinder my stay. I would recommend this reasonably priced Motor Inn.
The room was spacious & well appointed with little extras like truffles each day to ‘sweeten’ our stay. We had a huge spa that we filled with the natural heated springs that run beneath Rotorua & it was blissful.
My only small negative was lack of choice of pillows. I like a bit of volume in my pillow but they were all fairly thin down pillows with no alternative. Having said that, it’s kind of a ‘ Pea & Princes’ thing & didn’t hinder my stay. I would recommend this reasonably priced Motor Inn.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from anjamike2018, Owner at Palm Court Rotorua
Responded 9 Jan 2020
Thank you for taking the time to review us its very much appreciated Kind Regards Mike
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent two nights at the Palm Court Motor Inn and they were two very comfortable nights indeed. It’s on a main road, but we weren’t bothered at all by noise from the cars (and believe me, I get bothered by car noise!). The room was big, the beds comfortable, one of our party loved the reclining seats and it was nice having a yard in which to chill in the evenings. Sadly, we didn’t make use of the hot tub. Our hosts were very friendly and knowledgeable and always ready for a chat. I would stay here again, no doubt.
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Date of stay: January 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from anjamike2018, Owner at Palm Court Rotorua
Responded 4 Feb 2020
Thank you Denise for taking the time to review us its very much appreciated. Kind Regards Mike
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
To be honest we were a bit disappointed. The room was quiet and the bed was comfortable but it the little things that were disappointing. The room rates were expensive compared to other motels so we did expect a little more.
There was NO WIFI. The manager muttered something about the street having problems but made no apologies or offered no recomense. I suggested he contact the service provider but after 3 days still no WIFI. In this dayt and age a functional WIFI for guests is a given
The shower over the spa was not suitable for short people as it was an awful and somewhat dangerous clamber to change the temperature settings as the rose was way to high. Also I nearly scalded myself turning the shower off as there was no indication of which way was hot or cold.
The tap to the spa bath ran hot and then cold. You had to turn it on and off, leave it for a few minute and turn it on again to make sure thewater didn't cool down too much and then when the bubbles were turned on the air blowing through was cold, even after a few minutes.
There are 3 towels provided buit only space for hanging 2?
The cups in the cupboard were stained and dirty.
The breakfast bowls were so small you could hardly fit more than one weetbix in them.
If attention was paid to the little things, the stay would have been more satisfying.
There was NO WIFI. The manager muttered something about the street having problems but made no apologies or offered no recomense. I suggested he contact the service provider but after 3 days still no WIFI. In this dayt and age a functional WIFI for guests is a given
The shower over the spa was not suitable for short people as it was an awful and somewhat dangerous clamber to change the temperature settings as the rose was way to high. Also I nearly scalded myself turning the shower off as there was no indication of which way was hot or cold.
The tap to the spa bath ran hot and then cold. You had to turn it on and off, leave it for a few minute and turn it on again to make sure thewater didn't cool down too much and then when the bubbles were turned on the air blowing through was cold, even after a few minutes.
There are 3 towels provided buit only space for hanging 2?
The cups in the cupboard were stained and dirty.
The breakfast bowls were so small you could hardly fit more than one weetbix in them.
If attention was paid to the little things, the stay would have been more satisfying.
Read more
Date of stay: September 2020
Value
Location
Service
Room Tip: Go somewhere else!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This motel is in a great location on Fenton St. I looked at all the reviews here and was a bit surprised that there are some obvious down sides to this motel. Firstly I booked a room with an outdoor spa pool but got an indoor one spa which didn’t work for me as I’m very claustrophobic. The whole unit needs to be refurbished especially the bathroom, it’s very dated. The bed was hard and the outdoor lights from the unit next door shone in all night so we had a bad night sleep. The kitchenette is really just tea and coffee making with a fridge and microwave. The hosts are lovely, so I thought twice about writing this review, but in all honesty the motel isn’t quite as shiny as all the other very excellent reviews say it is. We wouldn’t go back.
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Date of stay: October 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mike Raynes, Owner at Palm Court Rotorua
Responded 22 Oct 2020
Greetings Thank you for taking the time to review us its very much appreciated. We are sorry you didn't find our motel lived up to your expectations. We strive to provide all our guests with a great experience. Kind Regards Mike
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just finished our road trip and we would like to share that we really enjoyed our stay in ASURE Palm Court Rotorua. Mike and Anja are very friendly host and accommodating our needs with warm-hearted hospitality and greeting, which we really appreciated as we have a furry boy with us and seldom see pet friendly accommodation in Rotorua.
When we had some questions before making a booking, they replied very quickly and they got us a lot of useful info about the area. I can see they are very professional and I feel I have already missed talking to them.
A hot tub in the guest room is a big plus and the facility is well-maintained. We definitely recommend if you are looking for something special among a tons of motels in Rotorua. And we will return someday very soon. Thank you.
When we had some questions before making a booking, they replied very quickly and they got us a lot of useful info about the area. I can see they are very professional and I feel I have already missed talking to them.
A hot tub in the guest room is a big plus and the facility is well-maintained. We definitely recommend if you are looking for something special among a tons of motels in Rotorua. And we will return someday very soon. Thank you.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mike Raynes, Owner at Palm Court Rotorua
Responded 3 May 2021
Greetings My apologies for the late response. I would like to thank you for taking trhe time to review us its very much appreciated. Kind Regards Mike
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was advertised as pet friendly. Rang and emailed and informed owner we wanted to stay there for this reason and after them asking lots of questions about our dog we booked. Owner came over today, 2 nights into our prepaid stay and made a fuss and wanted my dog out of sight. (He was peacefully watching people wandering about in the courtyard outside our unit from his bed inside our unit.) Then the same owner had a screaming argument with a staff member for 40 minutes in the courtyard - I had had enough and we packed and prepared to leave. Husband went to point out as a courtesy that we were leaving and why - she lit up at him next. Not acceptable and will definitely not be going back or recommending to anyone else - quite the opposite in fact.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great central location , only 15 minute leisurely walk to town(great for the Marathon), 5 minute walk to the racecourse - handy for when we can finally go again! Walking tracks through the bush close by also. Well stocked kitchen cupboards. Lovely friendly hosts with great local knowledge of things to do.
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Date of stay: September 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mike Raynes, Owner at Palm Court Rotorua
Responded 28 Sept 2020
Thank you for taking the time to review us its very much appreciated Kind Regards Mike
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good location and facilities, however, was very disappointed to find a hair ball on the shower wall and unwanted hair floating in the spa bath. I had already run the bath then thought I’d rinse in the shower first, to find a very obvious hair ball. The manager assured me both had been cleaned but I wasn’t very convinced. He cleaned the bathroom for me, but as the spa was already full he said it was fine to get it (I saw the hair in spa water after he left).
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We just stayed together with our family for the long weekend. Even though on arrival ther was an issue with 1 of our units. Mike and Anya welcomed us with enthusiasm mixed with sincere apologies, they also had the best fix they could offer being fully booked. Once settled this was followed up with a bottle of wine 🥂 we had an amazing stay in clean, comfortable and spacious units side by side. Anya was very helpful and even gabe our 3yr old grandson as many brochures as he wanted and was happy to chat with him. Mike and Anya we will definitely be back 😁
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mike Raynes, Owner at Palm Court Rotorua
Responded 26 Oct 2020
Thank you Becky for taking the time to review us its very much appreciated. It was a pleasure to host your family. Kind Regards Mike and Anja
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What is a Q card?
"The room we were in was at the back of the motel and we had no road noise at all. WiFi is available as is a continental breakfast."Read full review
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PRICE RANGE
$194 - $219 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
NUMBER OF ROOMS
17
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Palm Court Rotorua
Which popular attractions are close to Palm Court Rotorua?
Nearby attractions include Rotorua Central Mall (1.1 km), Statue of Jean Batten ( Jean Batten Square ) (1.1 km), and Hope Central Church (1.0 km).
What are some of the property amenities at Palm Court Rotorua?
Some of the more popular amenities offered include free wifi, a spa, and free parking.
Which room amenities are available at Palm Court Rotorua?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Palm Court Rotorua?
Guests can enjoy barbeque facilities and free instant coffee during their stay.
What are some restaurants close to Palm Court Rotorua?
Conveniently located restaurants include Ciabatta Cafe and Bakery, Urbano Bistro, and Cobb & Co. Rotorua.
Are any cleaning services offered at Palm Court Rotorua?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Palm Court Rotorua?
Many travellers enjoy visiting Whakarewarewa - The Living Maori Village (1.2 km), Te Puia (1.5 km), and Government Gardens (1.8 km).
Is Palm Court Rotorua accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.