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Hamurana Lodge

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#13 of 93 Hotels in Rotorua
Certificate of Excellence
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1 room 2 adults 0 children
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Hamurana Lodge
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388 Reviews from our TripAdvisor Community

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Showing 362: English reviews
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Grantham, United Kingdom
Reviewed 3 days ago NEW

We stayed for 2 nights at the end of January as part of our NZ road trip. The greeting from the staff and level of service was outstanding. Our room, the first one to the left of the front door was lovely and well appointed. The breakfast was also great. A few minor issues for me. It is badged as...

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Helpful?
Thank 1wozza
georgia
Reviewed 5 days ago NEWvia mobile

We enjoyed our stay here very much. Patrick, Emer (spelling?) and Michelle were very accommodating and met our every need. Our room was large and had a lovely balcony with a view of the grounds and lake rotorua in the distance. Nespresso machine was in the room. We loved that! Hair dryer, TV, clock etc., were in room which is...

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Thank tanner1Georgia
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Georgia, it's good to hear from you! We are glad to see that you enjoyed your stay with us and thank you for sharing your experience with other Tripadvisor users. We are indeed about 15 minutes from Rotorua centre and you are absolutely right about not getting the eggy smell here :) , besides Hamurana Springs is only...

New York City, New York
Reviewed 1 week ago via mobile

Stayed at this Lodge for two nights. It is a beautiful property outside the busy town of Rotorua. What made this stay special was the truly exceptional service on the part of the staff. Each staff member was terrific - greeting us at the door with umbrellas, providing helpful suggestions of activities, etc. - just the right amount of cheerful...

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Helpful?
Thank marjs2015616
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora, thank you very much for the lovely review! We are glad to hear that we made your stay comfortable. We also hope you enjoyed what Rotorua had to offer, the mountains, lakes, springs and especially the local residents welcome you back on your next holidays to New Zealand. Warm regards from the team. Patrick Lodge Manager

Denmark
Reviewed 3 weeks ago via mobile

No doubt. This is a nice lodge - in beautiful surroundings and with extremely kind service - but it certainly has some flaws that make it a doubtful choice: 1. No aircondition - on a hot summer night very unpleasant ... 2. Absolutely not suitable for people with mobility handicaps. 3. No access to hot meals (nearest restaurant is app....

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Helpful?
Thank torbenDenmark
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Torben, Thank you so much for taking time to write the detailed review, we are glad that you liked the grounds and our attentive service. Thank you very much for bringing up your concerns, we are in the process of considering installing airconditioning in all of our rooms, please accept our sincere apology for the warm nights. I...

Cleveland
Reviewed 3 weeks ago

Staff were SO anxious to please... very friendly! Like staying in a home vs. a B&B or hotel. Away from bustle of city but short drive. Did not give 5 stars as it needed a scrub here and there (worn carpet, dirty upholstery, mold on shower door, wondered if they had a cat?). Our room had a strange layout: a...

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Thank MaryCSB
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Mary, thank you so much for your review. We are glad to hear that we made your stay comfortable. We are 15 minutes drive from Rotorua town centre, which keeps the city noise and sulphur smell away. We take guests' feedback seriously and we agree with you that we need to update our carpet, which most likely will...

San Francisco, California
Reviewed 4 weeks ago via mobile

The service here went above and beyond. Patrick was wonderful with helping us arrange our daily activities. Nothing was too much to ask. The actual lodgings were comfortable, though the decor is a bit dated. Small breakfast offerings.

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Thank HKH1987
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora, thank you very much for the compliment! :) We are glad to hear that you had a great time here in Rotorua. We have taken your suggestions on board fully and we are looking at ways to improve our breakfast offerings. Thank you again for getting in touch and we look forward to the next opportunity of hosting...

Reviewed 14 January 2017 via mobile

My partner and I stayed at the Hamurana Lodge for two nights. The house is old English style set in lonely trees. It is very quiet which we enjoyed. The swimming pool was great on a hot afternoon. Breakfast (continental) was perfect. Patrick the Manager could not do enough for us. He is friendly and charming. If you like peace...

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Thank Ngira S
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Ngira, thank you very much for the lovely review. We are glad to hear that you enjoyed the peacful and tranquil stay with us. Many guests agree with you that our location is very good, the distance from town ensures that we don't get the sulphur smell and the world famous in Rotorua "Hamurana Springs" is only 3-4...

Australia
Reviewed 22 November 2016 via mobile

Visited Hamurana Lodge for 2 nights while in Rotorua. The staff were very helpful and the accommodation was wonderful. Evening drinks in the lounge and breakfast overlooking Lake Rotorua were a great treat. I would definitely recommend Hamurana Lodge for the discerning traveler.

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Thank CQuoll
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora, thank you for getting in touch and we are glad to hear that you enjoyed your time at Hamurana Lodge. Summer just arrived and sun is shining all day, our deck has become very popular among our guests :) We look forward to the opportunity of hosting you again in the near future. Warm regards, Patrick and the...

New York City, New York
Reviewed 16 November 2016

My wife and I stayed here - sadly - for only one night on our honeymoon through NZ. We stayed in room 1 and were treated to a bottle of wine celebrating our honeymoon, a nice touch. Staff were very welcoming and accommodating, always there to offer help, or a tea/coffee, etc. The room was beautifully furnished, bed very comfortable,...

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Helpful?
Thank MRobertiello
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Matthew, It's great to hear from you and thank you very much for posting a lovely review on Tripadvisor. We are glad to hear that you enjoyed celebrating your honeymoon here at Hamurana Lodge and also enjoyed our offerings. Our location definitely is one of the best options in Rotorua and as you suggested guests can easily use...

Perth, Australia
Reviewed 13 November 2016 via mobile

We enjoyed our two-night stay in this lovely well-run country house set in beautiful parkland. Our room at the back had pleasant views of the countryside, making for a very quiet night. The continental breakfast was fresh and delicious - just what we wanted. Both managers, Patrick and Micah, were extremely attentive and helpful. They couldn't do enough for us....

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Helpful?
Thank Lesley18
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Lesley & Donald, it's great to hear from you and thank you very much for your review on TripAdvisor. We are glad to hear that you had a wonderful time at Hamurana Lodge as well as in Rotorua. We look forward to the next opportunity of hosting you! Kind regards, Patrick and the Hamurana team

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
If you are looking for luxury hotel accommodation Hamurana Lodge in Rotorua, New Zealand (NZ) offers executive suites along with a variety of special hotel packages for your holiday / vacation. ... more   less 

Additional Information about Hamurana Lodge

Address: 415 Hamurana Road | RD7, Rotorua 3097, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $306 - $657 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hamurana Lodge 4.5*
Number of rooms: 7
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Rotorua
#11 Luxury Hotel in Rotorua
#12 Family Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Hamurana Lodge staff and other travellers.
3 questions
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New Zealand
over a year ago

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Questions? Get answers from Hamurana Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All Rooms are lovely”
 of 5 bubbles LeonardoS1987, 30 Sep 2016 | Read review
“Any room. Beautiful!”
 of 5 bubbles andymas0n1, 27 Aug 2016 | Read review
“have a look for the suites”
 of 5 bubbles haryroelen, 26 Apr 2016 | Read review
“The upstairs suite with balcony and views was fantastic... and the Gourmet Platter is seriously amazing. Enough to feed 4-6 people!!”
 of 5 bubbles BLQNDI, 4 Apr 2016 | Read review
“Room at the front with the lake view”
 of 5 bubbles AnneB524, 16 Jan 2016 | Read review
5 of 5