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Ibis Rotorua Hotel

About
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Hotel Ibis Rotorua is located on the picturesque shores of lake Rotorua, just five minutes walk from the central business district, convention centre, cafes and restaurants and some of Rotorua's most popular tourist attractions. The fully air-conditioned hotel offers 145 rooms providing exceptional comfort and value. Room configurations can be one king or two doubles. A number of triple rooms with three single beds are also available. Bedrooms feature in-room safes, internet with broadband connectivity, showers, flat screen TV's and refrigerators. 24hr reception, an internet kiosk and guest laundry facilities. The I-Restaurant and Bar welcomes guests for breakfast, lunch and dinner. Conference rooms and other facilities at the neighboring Novotel Rotorua Lakeside are also available to guests.
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Property amenities
Free Parking
Restaurant
Wheelchair Access
Bar/Lounge
Paid Wifi
Paid Internet
Free Internet
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Public Wifi
Babysitting
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Good to know
HOTEL STYLE
Park View
Centrally Located
HOTEL CLASS
Reviews (1,272)
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1,126 results
Traveller rating
232
491
309
68
26
Traveller type
Time of year
LanguageEnglish
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232
491
309
68
26
Show reviews that mention
All reviews eat street two double beds a lake view room lobby area buffet breakfast short stay would stay again close to town new zealand accor novatel lakefront fi cbd
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1 - 5 of 1,126 reviews
Reviewed 6 days ago

Unfortunatley, customer service let this hotel down. The initial check in, while brief as I had already done so online, was ok. There was no real attempt to make us feel welcome, just running through the motions of here is our room key and can...More

Date of stay: December 2018
Thank smiggle110
Response from Edward J, General Manager at Ibis Rotorua HotelResponded 4 days ago

Dear smiggle110, Thank you for taking the time to contact us regarding your recent stay with us. I am so sorry to see that you were disappointed with the service from our staff during your stay though. Please rest assured that we do take your...More

Reviewed 1 week ago via mobile

Stayed at Ibis Rotorua and the room I stayed in was very dated. The corridors leading to the rooms is nice and looks like it’s just been refreshed but our room was the complete opposite. The carpet was torn and EVERYTHING in the room just...More

Date of stay: November 2018
Thank TonyA3623
Response from Edward J, General Manager at Ibis Rotorua HotelResponded 1 week ago

Dear TonyA3623, Thank you for providing a review of our hotel. Happy to see that your stay was, on majority, a comfortable and pleasing one. However, I do apologies for the room not meeting your expectations. We do have an extensive internal branding audit process...More

Reviewed 7 November 2018 via mobile

Good location,very close to the lake just few minutes walk away. We'll appointed rooms and nice breakfast spread. Only thing not happy is that they charge for wifi access unlike most other hotels. That too its 10 dollars for 24 hours.

Date of stay: November 2018
Thank Krishnamurthys
Reviewed 6 November 2018 via mobile

Stayed for 2 nights with friendly staff, rooms basic but clean. 5 minute walk to centre of town and lakeside. Comfortable beds and free WiFi and car parking Can’t comment on breakfast as was room only.

Date of stay: November 2018
Thank WinteringhamSteve
Reviewed 31 October 2018

Our stay at the hotel was quite pleasant and we chose a lakeview room. The staff were very friendly and helpful and it was located centrally for us. We did however struggle to get a drink in the evening with seemingly insuffiient staf. None the...More

Date of stay: August 2018
Thank DavidGA986
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Questions & Answers
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delfinaprz
27 July 2017|
AnswerShow all 3 answers
Response from jtamaki | Reviewed this property |
Sorry for delayed answer Yes, room has a hairdryer
0
Votes
pejko123
31 May 2017|
AnswerShow all 5 answers
Response from Omaio | Reviewed this property |
I don't know, may ask at reception or check online website
0
Votes
HPR20
17 October 2016|
Answer
Response from acute_traveller_39 | Reviewed this property |
Yes, they do have ten/coffee kettle.
0
Votes
Room Tips
"Pick a lake view room ;)"
CandBNZ
30 Sep 2018
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"Parking is free right out front!!"
942theresap
16 Aug 2018
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"Choose the Novotel although tired and dated better value for your $"
mareeb188
10 Aug 2018
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"Front rooms at higher floors have better views"
Royadip
3 Jun 2018
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PRICE RANGE
US$95 - US$193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis rotorua hotel rotorua
LOCATION
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
NUMBER OF ROOMS
145
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