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Ibis Rotorua

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Traveller (127)
Room & Suite (66)
Dining (5)
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Overview
  • Excellent19%
  • Very good47%
  • Average27%
  • Poor5%
  • Terrible2%
Travellers talk about
“eat street”(66 reviews)
“two double beds”(23 reviews)
“a lake view room”(16 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
3 Star Hotel
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Reviews (1,220)
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224
476
296
62
25
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224
476
296
62
25
Show reviews that mention
All reviewseat streettwo double bedsa lake view roomplenty of free parkingrooms are smalllobby areabuffet breakfastroom was clean and comfortableshort staytwo nightswould stay againclose to townnew zealandaccornovatellakefrontcbd
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1 - 5 of 1,083 reviews
Reviewed 1 week ago via mobile

We arrived Tuesday evening, 8 May, without a booking. The lady that received us was so friendly and helpful and we got bumped up to a room with a view of the lake. She even gave us detailed suggestions of what to do during our...More

Thank Roëa U
Response from Edward J, General Manager at Ibis RotoruaResponded 1 week ago

Dear Roëa U, Thank you for your fantastic 5 star review! It was a pleasure to welcome you to our hotel. I am so glad to hear that we were able to accommodate you on such short notice and also for the great service from...More

Reviewed 2 weeks ago

My wife had booked an early deal for a room with a King size bed with the hotel as we were in town to do the Rotorua marathon. We had stayed here often before so we know the hotel well. We arrived and were given...More

Thank mightymeg
Response from Edward J, General Manager at Ibis RotoruaResponded 1 week ago

Dear mightymeg, Thank you for taking the time to comment on your stay with us. I was disappointed to read your comments about the first room you got and also the issue with the television channels. Please accept my sincere apologies. Rest assured corrective action...More

Reviewed 4 weeks ago

I picked this hotel because it was close to Eat Street and iSite since we had no car. It's pretty basic, very clean and the showers had good pressure. We had our own Wifi hotspots, otherwise you have to pay for wifi. You can use...More

Thank Linda H
Response from Edward J, General Manager at Ibis RotoruaResponded 2 weeks ago

Dear Linda H, Thank you for taking the time to share your feedback. Glad to see you enjoyed our location! I do, however, apologies for your breakfast experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future...More

Reviewed 4 weeks ago

Pleasant surrounds, handy to the town centre, polite friendly staff. The bar man Connor was excellent for conversation since there were very few in the bar, breakfast was a good spread of continental and hot food, which was constantly replenished.

Review collected in partnership with Accorhotels.com
Thank John W
Response from Edward J, General Manager at Ibis RotoruaResponded 2 weeks ago

Dear John W, Thank you for your lovely review. We are glad to hear you enjoyed your visit to our hotel, especially your time in the bar. We look forward to having you back again.

Reviewed 13 April 2018

We enjoyed our short stay at Ibis. The rooms had a nice view of the forest & lake and the 3 single beds in a room is convenient for the family. The staff are friendly & helpful. Front desk called before check-in for confirmation, the...More

Thank Beng S
Response from Edward J, General Manager at Ibis RotoruaResponded 2 weeks ago

Dear Beng S, Thank you for the wonderful review of our hotel! I am so happy to see that you enjoyed your stay and hope to see you again very soon.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$81 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Romantic Hotel in Rotorua
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$81 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Romantic Hotel in Rotorua
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (127)
Room & Suite (66)
Dining (5)
Pool & Beach (5)
Questions & Answers
Ask a question
delfinaprz
27 July 2017|
AnswerShow all 3 answers
Response from jtamaki | Reviewed this property |
Sorry for delayed answer Yes, room has a hairdryer
0
Votes
pejko123
31 May 2017|
AnswerShow all 5 answers
Response from Omaio | Reviewed this property |
I don't know, may ask at reception or check online website
0
Votes
HPR20
17 October 2016|
Answer
Response from acute_traveller_39 | Reviewed this property |
Yes, they do have ten/coffee kettle.
0
Votes
Room Tips
"No need to bother with a lake view room, since the lake is just around the corner from the hotel."
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"I was on the fourth floor. As a frequent traveller I always recommend rooms away from lift shafts"
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"lake view rooms having best view."
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"I have no reason to believe there are any!"
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