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07/05/2017 08/05/2017
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    Ibis Rotorua

    Lake End Rangiuru Street | PO Box 348, Rotorua 3010, New Zealand
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$32
    US$121
    US$89
    US$102
    US$103
    Traveller (105)
    Room & Suite (38)
    Dining (5)
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    Overview

    • Excellent20%
    • Very good45%
    • Average26%
    • Poor5%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Restaurant
    Bar/Lounge
    3.5 Star Hotel
    All hotel details
    Novotel Rotorua Lakeside
    2,389 reviews
    #19 of 93 hotels in Rotorua
     
    Sudima Hotel Lake Rotorua
    1,455 reviews
    #34 of 93 hotels in Rotorua
     
    Holiday Inn Rotorua
    797 reviews
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    Quest Rotorua Central
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Traveller rating
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    Reviewed 2 days ago

    Day number 5, arrived same time as 2 bus loads so had to wait some time, not their fault.Opened the door in my room to discover the toilet had not been flushed and the room smelt.Beds were ok but the place looked a bit tired.Very...More

    Helpful?
    Response from Edward J, General Manager at Ibis Rotorua

    Dear hootie120, Thank you for taking the time to review our property. I am glad to see that you enjoyed our location! However, I do apologies for your room not being ready when you arrived. Rest assured corrective action will be taken to ensure incidents...More

    Reviewed 2 days ago

    I was without Wifi connection for my entire stay. Staff were unwilling or unable to solve the problem. For me having wifi connection is high priority as I need to receive and answer emails. So, I will not book again in the Ibis Rotorua.More

    Review collected in partnership with Accorhotels.com
    Helpful?
    Response from Edward J, General Manager at Ibis Rotorua

    Dear Josephine S, Thank you for taking the time to review our property. I am so sorry for the inconvenience with the wifi not working. Please accept my sincere apologies. Rest assured that your comments have been documented and will certainly be looked into. Again,...More

    Reviewed 5 days ago via mobile

    We stayed here for the weekend and we were pleasantly surprised. It was a comfortable room with good beds and in the configuration we had asked for. You always read the the negative reviews about it being a tour hotel. If you are under your...More

    Helpful?
    Response from Edward J, General Manager at Ibis Rotorua

    Dear naomi_wallis, Thank you for your wonderful review. It was a pleasure to welcome you to our hotel. I am really glad to see that your stay exceeded your expectations! We hope to see you again soon.

    Reviewed 1 week ago

    Small but comfortable room with basic hotel services, utilitarian lobby and public areas, obviously a tour group hotel. Elevators were down for most of the day when we booked in which was a nuisance but it happens. The bigger annoyance was more the one elevator...More

    Helpful?
    Response from Edward J, General Manager at Ibis Rotorua

    Dear 22SMR, Thank you for providing a review of our hotel. I am glad to see that you enjoyed our convenient location. However, I do apologies for the lifts not working properly during your stay and especially for your family getting stuck in one. Thankfully,...More

    Reviewed 1 week ago

    We stayed two nights at Ibis Rotorua in April 2017. The poor wi fi issues drove us mad and we spent a lot of time at Maccas. We also had trouble with the tv in our room and had a repair man tend to it...More

    Helpful?
    Response from Edward J, General Manager at Ibis Rotorua

    Dear russdon3, Thank you for taking the time to write a review. I am glad to see that you enjoyed our location and that you found the staff to be helpful. However, I was disappointed to read that your experience did not meet your expectations....More

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    Quest Rotorua Central
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$82 - US$160 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #27 Romantic Hotel in Rotorua
    • #32 Family Hotel in Rotorua
    Photos
    Traveller (105)
    Room & Suite (38)
    Dining (5)
    Pool & Beach (5)
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    Questions & AnswersAsk a question
    HPR20
    Hi Edward, Could you let me know if you have tea/coffee maker/kettle in the rooms?
    17 October 2016|
    Answer
    Response from acute_traveller_39 | Reviewed this property |
    Yes, they do have ten/coffee kettle.
    0
    Votes
    marianunes59
    Is there a washing machine/ dryer at hotel? Thankyou
    4 July 2016|
    Answer Show all 4 answers
    Response from Nixonn323 | Reviewed this property |
    There absolutely is. $4 per wash and $4 per dry using two dollar coins only which you can get from reception at any time. Washing powder is dispensed automatically in the machines so no need to buy your own. Each cycle takes... More
    0
    Votes
    irenespalace55
    Plus I really need to know if you have a Sealy Williams staying at your hotel
    1 June 2016|
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    Room Tips
    "View of busy main road or of carpark not pleasant. Other guests were complaining of WIfi being unavailable"
    Read review
    "Check trip advisor"
    Read review
    "Rooms were very quiet"
    Read review
    "We had air conditioning and 2 queen sized beds in our room which were comfortable."
    Read review