Peppers on the Point Rotorua
248 reviews
#4 of 89 Hotels in Rotorua
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214 Kawaha Point Road, Rotorua 3010 New Zealand
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US$700
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About
#4 of 89 hotels in Rotorua
Location
Cleanliness
Service
Value
Travellers' Choice
5 Star Exclusive luxury lodge surrounded by the sparkling waters of Lake Rotorua. Peppers on the Point offers guests the opportunity to experience the rich culture and geothermal wonders of Rotorua or simply relax and enjoy the tranquility of the stunning location. Once a Maori Pa site, the property is steeped in local history - of ancient battles, love and life - and looks out towards the historic Mokoia Island. The Lodge itself is a converted 1930's mansion filled with beautiful antiques and only 10 minutes from the heart of Rotorua. Linking into Rotorua's spa heritage we have our own therapeutic health and wellness treatment room and a small guest gym. Other facilities include a tennis court, private beach, native bush walks and jetty.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Tennis court
Billiards
Babysitting
Conference facilities
Parking
Wifi
Restaurant
Breakfast in the room
Special diet menus
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Chapel / shrine
Concierge
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Coffee / tea maker
Flatscreen TV
Whirlpool bathtub
Seating area
Sofa
Iron
Refrigerator
Bath / shower
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Great View
Languages Spoken
English, French, Swedish
Location
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Contact
214 Kawaha Point Road, Rotorua 3010 New Zealand
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248Reviews3Q+A54Room tips
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The four bedroom Lake House at Peppers on Point is highly recommended. It is beautifully designed with stunning views of the lake, lots of common/shared space for group to spread out, cook a meal. It is decorated and maintained better than typical hotel villa. With daily housekeeping service, it really combines the best of aspects of a luxury resort and top-end Airbnb. Just as importantly, judging by TA reviews (and our own negative staff experience at Trinity Wharf Tauranga), NZ gets perhaps more than a fair share of hospitality/service complaints, but the management and staff at Peppers on the Point were universally friendly and helpful. Hands down one of the best service recovery experiences (helping remedy issue with bookings that wasn't even necessarily their fault)…
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Date of stay: December 2019
1 Helpful vote
Helpful
Response from Peppersonthepoint, General Manager at Peppers on the Point Rotorua
Responded 7 Jan 2020
I am delighted to read that we were able to satisfy your family to ensure that you all had a wonderful stay. . Sometimes things happen beyond our control but the team here always keen to ensure we do out utmost to prevent it or rectify and I am delighted to see this was the case for you. Thank you for taking the time to write and review your experience with Peppers on the Point and for your recommendations. Safe travels.
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Extremely friendly and helpful staff. Breakfast and dinner is very good. Eggs Benedikt for breakfast is a must try. You feel you are a guest at a good friends home. Staying there was the highlight of our NZ trip.
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Date of stay: November 2019
Helpful
Response from Peppersonthepoint, General Manager at Peppers on the Point Rotorua
Responded 29 Dec 2019
Thanks so much for your lovely comments and for taking the time to write. We are so glad to read you enjoyed your time with us and in particular the dining offering. It was wonderful to read that we were the highlight of your NZ trip too. Kind regards Ann and the Peppers team.
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Wonderful property! Views are stunning and service is even better, from the greeting with Ann to the wonderful service from Tracey during breakfast. We booked cabin 8, which was perfect. Made friends with the sheep and the donkeys. A must stay!!
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Date of stay: December 2019
Helpful
Response from Peppersonthepoint, General Manager at Peppers on the Point Rotorua
Responded 29 Dec 2019
Thank you so much for your kind words. Very glad that you enjoyed your stay with us. I will pass on your comments to Tracey. I hope one day we might see you back again. Kind regards Ann
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Stayed for two nights in room 1 which is a lovely suite with a small kitchenette, bright and airy lounge area, well appointed bathroom and super comfy giant bed. The balcony and room has direct views over the lake and provides a lovely spot to sit and unwind. Breakfast is a combination of buffet and freshly prepared hot dishes with a good choice of dishes. Staff were lovely and friendly and helpful and made us feel very welcome. Lovely quirky property unlike the faceless chain hotels. Highly recommended for those with a car or not needing lots in walking distance.
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Date of stay: December 2019
1 Helpful vote
Helpful
Response from Peppersonthepoint, General Manager at Peppers on the Point Rotorua
Responded 29 Dec 2019
Thank you for your lovely review. We appreciate you taking the time and pointing out all that you enjoyed. The room you stayed in is a particular favourite of mine and in fact was the owners bedroom when they resided here as a family. I am glad that you felt welcome. Kind regards Ann
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One of the James bond movies, James bond drifts to a resort at Lake Cuomo Italy. We did visit that mansion at Lake Cuomo Italy last year and at once thought, how cool would it be to live in a similar place. Well, this property is somewhat close it it. A huge mansion, converted to a resort hotel on the shore of a scenic lake. The suits are awesome and the staff is very likable and friendly. We contacted Leanne in advance with the concerns about our tours and whether they would pick us up from the resort and she relentlessly worked hard to contact our tour companies to make them pick us up from the resort and for the ones who could not, she arranged transportation. Mathew the host of the dinner was awesome and so was Neeti who served breakfast. All the staff is friendly and…
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Date of stay: November 2019
Helpful
Response from Peppersonthepoint, General Manager at Peppers on the Point Rotorua
Responded 29 Dec 2019
Thank you so much for such a detailed and wonderful review. It was quite a delight to read. I will pass on your comments to Leanne, Neeti and Mathew. We do get a number of guests make that comparison to Lake Cuomo - I must visit to make the same comparison. Safe travels. Kind regards Ann
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PRICE RANGE
US$317 - US$638 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
peppers on the point - lake rotorua hotel rotorua
LOCATION
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
NUMBER OF ROOMS
15
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