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Traveller (20)
Room & Suite (13)
Dining (4)
Overview
  • Excellent15%
  • Very good31%
  • Average20%
  • Poor15%
  • Terrible19%
Travellers talk about
AMENITIES
Public Wifi
Free Parking
Pool
Restaurant
Family Rooms
Bar/Lounge
Self-Serve Laundry
3 Star Hotel
All hotel details
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Reviews (232)
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All reviewscommunal kitchenthermal hot poolcommon roomcommunal areastown centreaccommodationonsiteheaps
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1 - 5 of 198 reviews
Reviewed 3 weeks ago

The beds were extremely soft, Pillows were non existent. The sheets had stains on them as well as holes. The bed bases had holes. The walls were covered in holes with plastic bags jammed in them. The " Thermal pool " was cold. The bar...More

Thank AGrumpyTraveller
Reviewed 6 March 2018 via mobile

We had a chalet style room with bathroom which was basic but adequate. Wi-fi was extra but at least it was good and unlimited. Kitchen area was reasonably well equipped but the tea towels were disgusting, even when they had clearly been freshly put out....More

Thank Samacaiz
Response from Treen M, Owner at The Backyard InnResponded 18 April 2018

Hi there, Thanks so much for leaving your feedback. We appreciate it. We will take this information as it will help us grow. Kind regards, The Backyard Inn Team.

Reviewed 1 March 2018

If your paying less than $50 a night for a budget room you really can't complain at this place. Big shared kitchen with plenty of fridges etc Lots of bathrooms - which do need a little TLC but more than manageable Lots of parking and...More

Thank laurenbeeforth
Response from Treen M, Owner at The Backyard InnResponded 18 April 2018

Hi there, Thanks so much for taking the time to review our property. We are glad you enjoyed your overall stay. We are very happy you recommend us and we wish you safe travels. Kind regards, The Backyard Inn Team.

Reviewed 23 February 2018 via mobile

Stayed for a night in a twin room. Very small and bad smelling, stuff broken. It is also very noisy when people walk/talk outside which happened a lot after 11 pm on a Friday. All the facilities seem to be very old. The pool is...More

Thank saulov8
Reviewed 16 February 2018 via mobile

Stayed here for 2 nights in a twin room in the lodge for a cheap price. The best part about this place was the wonderful service from the receptionist Tegan. She was very kind, efficient, helpful and friendly. She swapped our room with no hassle...More

Thank Hannah B
Response from Treen M, Owner at The Backyard InnResponded 1 March 2018

Hi Hannah, Thank you so much for leaving us your feedback. I am very glad you enjoyed the service our Receptionists provide. It was our pleasure having you stay with us and we wish you safe travels for the rest of your journey. We appreciate...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Self-Serve Laundry
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$34 - US$48 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms
Details
Price range
US$34 - US$48 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms
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Traveller (20)
Room & Suite (13)
Dining (4)
Pool & Beach (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Celia L
4 October 2016|
AnswerShow all 2 answers
Response from Treen M | Property representative |
Hi Celia - yes we have changed our whole cleaning system, we have our rooms ready for our guests to check in at 2pm and we have made lots of changes and improvements to the complex. thank you for your question.
0
Votes
Room Tips
"Don't Stay Here"
Read review
"Don't choose lodge."
Read review
"Has everything you need without the major price."
Read review
"Chalets are the most private with ensuite bathrooms"
Read review
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