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19 Malfroy Road, Rotorua 3010 New Zealand
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About

#12 of 63 B&Bs / Inns in Rotorua
Location
Cleanliness
Service
Value
ROTORUA MOTEL comprises 11 Studio & 4 Family Rooms. All rooms are sunny & sheltered & with their own outdoor patio. Several rooms refurbished with EVERYTHING NEW!!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Breakfast available
BBQ facilities
Baggage storage
Express check-in / check-out
Laundry service
Secured parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Non-smoking hotel
Outdoor furniture
Sun terrace
Sun umbrellas
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Room features
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Chinese
263Reviews1Q+A46Room tips
Traveller rating
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Most Recent
gb r wrote a review Jun 2022
Wellington, New Zealand11 contributions10 helpful votes
Manager Service: Good, very polite and apologetic but not good enough if they're not doing anything about the issues within the motel. Internet: Terrible!!! 3 routers but only 1 is working and disconnecting every 10 mins and terribly slow. its 2022 upgrade your system. Cleanliness: POOR, they don't change the linen and from day 1 the floor is gross and dirty and never attempt to vacuum for my 4 day stay. Location: GREAT. Facility: Very thin wall, god knows what was my neighbors are doing but I can definitely hear everything, unable to sleep properly. OVERALL: FIND SOMEWHERE ELSE, EVERYTHING IS BELOW STANDARD.
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Date of stay: June 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Find somewhere else, not worth it staying in Rotorua Motel. Below standard
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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187maxinec wrote a review Jan 2022
116 contributions10 helpful votes
Cockroaches in the toaster, need I say more. Very basic and not as clean as it could be, no attention to detail in cleaning. limited crockery and cutlery. No flannels provided which is normal in NZ. No air conditioning so very warm and uncomfortable, fan provided thick with dust Great swimming pool w
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Date of stay: January 2022Trip type: Travelled with family
Room Tip: Tight parking. Need to issue parking permits
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rwd181 wrote a review Feb 2021
Auckland Central, New Zealand106 contributions45 helpful votes
I booked the Executive Superior Tub Suite and to be honest I’m glad I did because if the standard of the room was superior I’d hate to think what other rooms are like. The place was clean, but the reception was left unmanned both for my arrival and departure. Staff I did see were friendly. The bed needs replacing and the room cost was out of step with what you can get elsewhere.
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Date of stay: February 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Cass M wrote a review Nov 2020
4 contributions1 helpful vote
Motel might look nice from the outside but don't fall for it. We were left completely in the lurch by the nasty greedy owner. Owner is incredibly rude and refused to let us in to our room. The reason because we showed up at 9.15 and the reception closes at 9. As we were travelling from Auckland we knew this was a possibility and had notified the owner. When we arrived nothing was prepared for us and we were turned away. We weren't even given a refund despite having paid in advance. NOT HAPPY. We ended up staying at the Holiday Inn who were much more hospitable. 10/10 better choice.
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Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Bermuda120 wrote a review Oct 2020
Auckland Central, New Zealand4 contributions2 helpful votes
We stayed here in June 2020 for a quick break after the lockdown - loved it, central to everything for us and enjoyed it so much we are going back this month. Highly recommend for couples or families.
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Date of stay: June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TikiTourer wrote a review Aug 2020
7 contributions
We felt very welcome and were delighted with the service and cleanliness of the rooms. Will definitely stay again !! The motel is moderately priced and so close to the city centre and eateries etc. Our kitchenette was fully equipped and easy to make breakfasts if you need.
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Date of stay: August 2020
Value
Service
Sleep Quality
Room Tip: Any of the rooms would be fine.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sammy&Stuey wrote a review Apr 2020
North Yorkshire, United Kingdom34 contributions24 helpful votes
The motel was ok could do with updating a little. The rooms were adequate, clean and had decent beds. We had an indoor spa bath which was great for relaxing, took a while to fill up as it was a good size. Yes its on Malfroy road which is one of the roads coming from a lot of residential areas so it can get busy. Yes there was a little road noise at night but hey your only a 5 min walk to the center so you expect that. For what we paid for 3 nights it was fine. If you fancy a bit more luxury go to Ridges on fenton Street!! Would use again. Only downside was not enough parking.
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Date of stay: March 2020
Cleanliness
Service
Sleep Quality
Room Tip: Top floor probably quieter as ceiling noise was evident as expected.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Martin L wrote a review Jan 2020
1 contribution
We tried to book in to this motel cause we enjoyed our stay here on a previous visit. Yet when we arrived and went to reception it was unattended wich is fine cause I know people can be busy, rang the number from the phone on the desk,was answered by a man. I explained that we were standing in reception and would like to book a room for a couple of days, he told me checking in was not till 2 pm. I said that's fine, we can come back but would like to book it so that I'm sure we have accommodation sorted for the weekend. He then gruffly told me was too busy to come to reception. Suffice to say we stayed somewhere else.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lisa Somervell wrote a review Nov 2019
Napier, New Zealand12 contributions
Just spent 2 nights here at the Rotorua Motel... thanks for having us. Nice clean room and perfect for what we needed. Good service and area. Thank you. Would certainly recommend and come back. I know the kids would love the pool!!!
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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meganaus92 wrote a review Nov 2019
Perth, Australia21 contributions6 helpful votes
How this place has one good ratings is beyond me, first it is 110% overpriced!! It’s a worn out nasty motel. Understandably Rotorua does have a distinct smell but this hotel is something else, it’s sewerage mixed with Sulphur mixed with rank!! On our last night we were woken up twice due to a terrible smell seeping into the room from the car park outside. A double room is 2 standard single beds pushed together, we had a fan that was broken, the room wasn’t cleaned after check in, the bathroom is worn, mouldy and gross and one of the blankets had a burn hole through it. Over $150 NZD per night for an absolute sh*t hole. DONT DO IT ! Would NOT recommend
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$64 - US$89 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
NUMBER OF ROOMS
15
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Frequently Asked Questions about Rotorua Motel
Which popular attractions are close to Rotorua Motel?
Nearby attractions include Rotofobia (0.8 km), Fancy Meow Cat Cafe (1.1 km), and Eat Street (1.2 km).
What are some of the property amenities at Rotorua Motel?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Rotorua Motel?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Rotorua Motel?
Guests can enjoy breakfast and barbeque facilities during their stay.
Is parking available at Rotorua Motel?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Rotorua Motel?
Conveniently located restaurants include EL Mexicano Zapata Cantina, Ali Baba's Tunisian Cuisine, and Gelato Mio Ice Cream.
Are there opportunities to exercise at Rotorua Motel?
Yes, guests have access to a pool during their stay.
Is Rotorua Motel located near the city centre?
Yes, it is 0.9 km away from the centre of Rotorua.
Which languages are spoken by the staff at Rotorua Motel?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Rotorua Motel?
Many travellers enjoy visiting Te Puia (2.1 km), Whakarewarewa - The Living Maori Village (1.9 km), and Government Gardens (1.2 km).