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Dissapointed that rooms were not like photos on website. Comfortable beds and lots of hot water however very dated furniture and unkempt laundry area. Piles of dirty laundry outside our door at weekend. In room 5
The room was huge, more like an apartment than a room, fittings and bedding not the best quality. Amenities are adequate, but WiFi was a bit shaky with unexpected disconnects. The spa baths look like something to avoid! Not sure what rates were as it...More
Great location, central to shops and easy access to the highway to get where ever you need to go. Supermarket across the road, which is handy.
Room was tired and furniture was old and worn. Kitchen facilities very dated. Tv not working on arrival due...More
Room was very dirty lots of bugs very dated and tired and they charge 5 star rates could of stayed at much better places for actually less money had burn holes in lounges arm rests worn-out on lounges did not make up room every day,Towels...More
We chose this motel due to its proximity to town and what seemed to be a reasonable price for Rotorua. It was also rated 4 stars so we thought that sounded good. We wonder how this motel got its rating- maybe having both mineral pools...More
1 Thank silverthreads101
Response from Yue S, Owner at Union Victoria MotelResponded 14 January 2018
You wonder why we are four stars? as you mentioned-" Our room was quite spacious and it also had a separate kitchen with both a stove and a microwave which was good to have for our three night stay. The bed was comfortable and...More