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Cleveland Thermal Motel

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Traveller (43)
Room & Suite (302)
Pool & Beach (26)
Overview
113-119 Lake Road, Rotorua 3010 New Zealand See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Kitchenette
Facilities for Disabled Guests
3 Star accommodation
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (745)
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712 results
Traveller rating
393
249
56
9
5
Traveller type
Time of year
LanguageEnglish
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393
249
56
9
5
Show reviews that mention
All reviews heated pool great pool free wifi kuirau park enjoyed our stay kids loved the pool thermal pools comfortable beds close to town sky tv bedroom unit road noise a great stay easy access lovely hosts handy location good size
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1 - 5 of 712 reviews
Reviewed yesterday

Stayed here with my daughter and our small dog, nice warm pool, friendly owners, well located. We would recommend and stay there again. A short walk up the road to the park and thermal ponds, a bit of traffic noise would be the only issue.

Review collected in partnership with this hotel
Thank adamN6282YA
Reviewed 1 week ago

We were dissatisfied with basic issues: no salt and pepper, and poor kitchen utensils , very poor kitchen stove / oven in less than satisfactory working condition with incorrect oven trays, no bathroom soaps, shampoo conditioner etcMore

Review collected in partnership with this hotel
Thank carygardiner
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded 2 days ago

Hi carygardiner We are so sorry your experience at the Cleveland was not satisfactory. We had trainee cleaners who slipped up. You will be pleased to know the newly installed airconditioners are really helping keep everyone cool while our water radiators keep them warm. We...More

Reviewed 1 week ago

My husband and I enjoyed our stay here, and will recommend it. We appreciated the sightseeing advice the office lady gave us and the friendly support. The room was spacious and clean with everything you may need. The soak in the mineral pool was divineMore

Review collected in partnership with this hotel
Thank vandrew12018
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded 1 week ago

Hi vandrew12018 We are delighted you enjoyed your stay at the Cleveland. Glad you were able to make use of the advise our manager, Judy, gave you. Great to hear you had a good soak in the mineral pools. Hope the rest of your holiday...More

Reviewed 1 week ago

A bit pricey for the condition of the room, very dirty under pull out sofa bed, missing lights in kitchen, windows not very secure. Pool very nice, tv good, wireless good. Overall not too bad for a family holiday if you are just looking for...More

Review collected in partnership with this hotel
Thank bernadiner754
Response from BrijGurm, Manager at Cleveland Thermal MotelResponded 1 week ago

Hi bernandiner754 Oh dear. Sorry our cleaners missed cleaning under the sofa bed and not replacing missing light bulbs. Our studio units are currently having the kitchen/bathroom renovated and air conditioning units are being installed. We hope you will give us another go in a...More

Reviewed 1 week ago

Very clean and tidy. Swimming pool was great and a perfect temperature for the time of year. The motel was centrally located and you could walk to town in 15 mins, easily drive to the gondalas and other activites. We stayed in "The Cottage" which...More

Thank Anonyous2018
Response from BrijGurm, Manager at Cleveland Thermal MotelResponded 1 week ago

Hi Anonyous2018 Thank you for your review. The Cottage, in which you stayed in is our pride and joy. Delighted you had a good stay. Thank you for choosing to stay at the Cleveland. Regards, Brij & Ronette

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About
Description
Welcome to The Cleveland Thermal Motel. The Cleveland Thermal Motel is perfectly situated only minutes from both Rotorua's lake front and city centre, and in close proximity to many leading tourist attractions. More We are an outstanding accommodation option for those visiting this tourist haven in the central North Island. Set in over 2 acres of spacious grounds with manicured lawns and beautiful gardens, the motel also offers a great outdoor heated pool, two hot thermal mineral pools, and a large children's playground area. Our comfortable rooms and amenities make The Cleveland the perfect accommodation choice for couples getaways, large groups, and in particular, family holidays. We have plenty of parking for boats, trailers, second cars or large vehicles, and with our location within walking distance of the markets at the lake, the central city, and the hospital, we are ideal for those without transportation too. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Free Parking
Breakfast Available
Heated pool
Laundry Service
Microwave
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Beachfront
Room Service
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Kitchenette, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Kitchenette, Accessible rooms
Number of rooms
31
Price range
US$87 - US$138 (Based on Average Rates for a Standard Room)
Formerly known as
The Cleveland Thermal Resort
Also Known As
Cleveland Hotel Rotorua
,
Cleveland Motel Rotorua
Location
New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Kitchenette, Accessible rooms
Number of rooms
31
Price range
US$87 - US$138 (Based on Average Rates for a Standard Room)
Formerly known as
The Cleveland Thermal Resort
Also Known As
Cleveland Hotel Rotorua
,
Cleveland Motel Rotorua
Location
New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Photos
Traveller (43)
Room & Suite (302)
Pool & Beach (26)
Dining (2)
Family and Play Areas (2)
Questions & Answers
Ask a question
Sergio P
26 January 2017|
Answer
Response from ShelleyTim | Property representative |
Good Evening Sergio, YEs we have lockable facilities for mountain bikes.
0
Votes
Jowee J
15 January 2017|
AnswerShow all 2 answers
Response from ShelleyTim | Property representative |
Our Motel does not have air conditioning at present - only fans in the room.
0
Votes
Murray M
9 September 2016|
Answer
Response from BrijGurm | Property representative |
Hi. The Cleveland can offer you 2 room types for your party of 3 adults. Option 1 is the 1-bedroom apartment that has 2 beds in the bedroom and 1 bed in the lounge. Option 2 is the studio apartment where 1 queen bed & 1... More
1
Vote
Room Tips
"Attend to basic items "
carygardiner
1 week ago
Read review
"Clean and spacious"
vandrew12018
1 week ago
Read review
"Make sure you bring your own swimming towels"
R5212FLlaurene
1 week ago
Read review
"The room was clean, and very well equipped."
JennyR2195
4 weeks ago
Read review
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