My family stayed here recently, some for one night and some for three nights. We used the studio units. Most had recently been renovated but the rooms we were in, still had to be refurbished. We had a couple of swims in the nice heated pool. The owners were pleasant to chat to when I went to the office. I have stayed here several times over the years in different units and enjoyed the stay each time.
Have stayed here a few times but love coming back when possible. The hosts Brige and his wife are the nicest people. They genuinely care for their guests. The pool is large and warm and the hot pools are just what you need to relax.
Never judge a book by its cover, this place looks like your average motel, but it’s not. It’s run by very smart friendly people with simple rules, no parties and no noise after dark. If you want a quiet pleasant stay in Rotorua then stay here. With a outside heated pool and 2 private hot mineral pools, lockup storage for bikes and kayaks this place has more than meets the eye. Special thanks to Tītokorangi Redwoods i-SITE Visitor Information Centre for arranging, and booking our last minute accommodation.
Enjoyed our stay here. Nice and clean, and provided everything we wanted. Rooms had been updated, modern bathroom. We didn't get a chance to use the thermal pools unfortunately. Owners were very welcoming and courteous. Would stay here again.
Reasonable priced motel for a brief stay. It was clean and had everything we needed. The highlight was the outdoor thermal pool. We had a back unit away from the busy road which we were very pleased with so we had no noise from the road. The hosts were very accommodating.
Fantastic one night stay, pool was heavenly to sink into after getting soaked on the luge. Very friendly welcome from staff and will definitely be staying again. Very happy with the complimentary upgrade to a one bedroom unit after seeing we had a 13 yr old with us. We will be back.
We have been going ot the Cleveland for years now and are really impressed with how the new owners over the years have updated the units, with comfy beds, new bathrooms and updated kitchen units. air con units plus radiators keeps it warm and cool as needed. The swimming pool is lovely as are the mineral pools. This was our first stay without our children and will continue to be the place we stay when in Rotorua
What a gem this place is . Spotlessly clean, well run, superb beds and beautiful hot pools & heated outdoor pool. The rooms are of a good size and the grounds are spacious. Second visit & will be back for more. Highly recommend
We had a wonderful stay. The customer service was outstanding . The room was freshly renovated, warm and clean. The bed and pillow was extremely comfortable. With an amazing added bonus of 2 thermal pools and a wonderful warm swimming pool! Would definitely come back
Greeted by a lovely husband wife team! Automatically felt welcomed after they laid down the rules! Our room was cozy and warm and clean! The highlight was the outdoor thermal pool. Clean, hot and relaxing. Definitely will stay there again.