We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Rotorua
Log in Join
More
    Help Centre

    Cleveland Thermal Motel

    692 reviews
    #18 of 90 Hotels in Rotorua
    Save
    113-119 Lake Road, Rotorua 3010, New Zealand
    Lowest prices for your stay
    Check In— / — / —
    Check Out— / — / —
    1 room, 2 adults, 0 children12
    Expedia.com
    US$87
    US$83
    View Deal
    SAVE US$4
    Free cancellation until 24/06
    Booking.com
    US$87
    View Deal
    Free cancellation until 23/06
    Priceline
    US$87
    View Deal
    Hotels.comUS$83
    Hotwire.comUS$83
    Orbitz.comUS$83
    View all 10 deals
    * Prices are provided by our partners, and reflect the total stay price payable through our partners, including taxes and fees that are known to our partners and which are due at time of booking. Please see our partners for more details.
    Expedia.com
    US$83
    Booking.com
    US$87
    Priceline
    US$87
    Hotels.com
    US$83
    Hotwire.com
    US$83
    Orbitz.com
    US$83
    CheapTickets
    US$83
    Travelocity
    US$83
    TripAdvisor
    US$83
    Elvoline
    View all 10 deals
    Collapse deals
    All photos (384) 384
    Full view
    Travellers' Choice award winner
    Traveller (37)
    Room & Suite (298)
    Pool & Beach (27)
    You may also like
    See all
    Nearby Hotels
    Cheap Hotels
    Show Less
    Overview
    4.5
    692 reviews
    • Excellent55%
    • Very good35%
    • Average8%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “econo lodge”(41 reviews)
    “mineral pool”(26 reviews)
    “great pool”(14 reviews)
    113-119 Lake Road, Rotorua 3010, New Zealand See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast Available
    Pool
    Non-Smoking Hotel
    Kitchenette
    Facilities for Disabled Guests
    3 Star Hotel
    All hotel details
    You may also like
    See all
    Nearby Hotels
    Cheap Hotels
    Show Less
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    1 Jul2 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room
    Getting you more information on this room More
    Free Cancellation
    Book now, pay at stay!
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$83.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Rotorua hotels with availability
    {"BOOKING_FEATURES": ["META_ABSOLUTE_PRICING","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "4ca83edcc1c844de8a1a0079d5d82b4b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":302067,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109249592],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":7,"year":2018},"checkout":{"day":2,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":83,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"4ca83edcc1c844de8a1a0079d5d82b4b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":87,"lowestMetaPrice":83,"additionalPartner":false,"highestMetaPriceDisplay":87,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":87,"lowestMetaPrice":83,"highestMetaPriceDisplay":87,"hotelName":"Cleveland Thermal Motel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjRjYTgzZWRjYzFjODQ0ZGU4YTFhMDA3OWQ1ZDgyYjRiIiwiQUlLIjoiOGQxYTQ5NGU0MjM0NDIxMjhhNDQ2YTkxMDM4OTc4MmEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "01/07/2018", "checkOut": "02/07/2018", "lowestPrice": "US$83", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109249592":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Reviews (692)
    Write a Review
    Filter reviews
    660 results
    Traveller rating
    357
    235
    55
    8
    5
    Traveller type
    Time of year
    LanguageEnglish
    More languages
    357
    235
    55
    8
    5
    Show reviews that mention
    All reviewsecono lodgemineral poolgreat poolfree wifikids loved the poolkuirau parkwarm poolenjoyed our staysky tvcomfortable bedsclose to townbedroom unitlovely hostsnew ownersroad noiseeasy accessa great place to stay
    FilterEnglish
    Updating list...
    1 - 5 of 660 reviews
    Reviewed yesterday
    Welcome stay

    Quiet, spacious and very comfortable room with everything that we needed to feel at home. The motel has great on site amenities and is family friendly. Easy access to shops and main access routes in and out of town.

    Review collected in partnership with this hotel
    Thank GregQLDaus
    Reviewed yesterday
    Value for money

    A great place to stay, awesome pool facilities, friendly staff and family friendly! The bed was super comfortable and the kids loved playing on the playground. It is close to the town centre and also some of Rotorua's main attractions.More

    Review collected in partnership with this hotel
    Thank mwalters2018
    Response from BrijGurm, Owner at Cleveland Thermal MotelResponded yesterday

    Hi MWalters2018 We thank you for your feedback and are delighted your recent stay at the Cleveland was to your satisfaction. The Cleveland is definitely "family friendly" with everyone enjoying our pools and playground. Our investment in top of the line beds is certainly rewarding...More

    Reviewed 2 days ago
    Clean, great service and good value for money

    Cleveland Thermal Motel is an older motel situated close to the CBD of Rotorua. It is very tidy, well appointed and good value for money. The service is first-rate (even extended to returning my bathing togs by post - complete with a complimentary chocolate!). Hot...More

    Review collected in partnership with this hotel
    Thank Peter6424
    Response from BrijGurm, Owner at Cleveland Thermal MotelResponded yesterday

    Hi Peter6424 Thank you for your honest review. Glad to read you found the hot pools relaxing. These are popular all year round. You are right about the motel being close to the CBD. Thanks for staying at the Cleveland.

    Reviewed 2 days ago
    just passing through

    have stayed there before. nice motel, handy, to shops, town , but a bit of a problem trying to cross the road at rush hour very warm, great host, excellent service, and if it wasn't the middle of winter would have gone for a swim...More

    Review collected in partnership with this hotel
    Thank paulsharon2018
    Response from BrijGurm, Owner at Cleveland Thermal MotelResponded yesterday

    Hi Paulsharon2018 What a pity you didn't venture into the outdoor heated swimming pool; it's a toasty warm 32.5C to 34C during winter. The rush hour in Rotorua probably lasts no more than 20 minutes and then crossing the road to the shops is a...More

    Reviewed 2 days ago
    Queens birthday

    Great weekend away. Loved accommodation. They allowed our puppy to stay which was amazing. Thanks heaps for making our weekend amazing. Would definitely recommend to family and friends. Thermal pools were amazing too.More

    Review collected in partnership with this hotel
    Thank kezgum1968
    Response from BrijGurm, Owner at Cleveland Thermal MotelResponded yesterday

    Hi Kezgum1968 The weather was great and it was the Queen's birthday, making it a perfect weekend. We were able to allocate a pet friendly room for you because you booked in advance. Glad you enjoyed the thermal pools and thank you for choosing to...More

    View more reviews
    123456…132
    Most Booked Properties in Rotorua
    See allSee all
    About
    Awards & Recognition
    Travellers' Choice2018 Winner
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Free High Speed Internet (WiFi)
    Free Parking
    Hotel Amenities
    Free Parking
    Laundry Service
    Self-Serve Laundry
    Breakfast Available
    Room amenities
    Microwave
    Refrigerator in room
    Things to do
    Pool
    Heated pool
    Outdoor pool
    Details
    Price range
    US$76 - US$136 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #11 Family Hotel in Rotorua
    #14 Romantic Hotel in Rotorua
    #16 Business Hotel in Rotorua
    Room types
    Non-Smoking Rooms, Kitchenette, Accessible rooms
    Details
    Price range
    US$76 - US$136 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #11 Family Hotel in Rotorua
    #14 Romantic Hotel in Rotorua
    #16 Business Hotel in Rotorua
    Room types
    Non-Smoking Rooms, Kitchenette, Accessible rooms
    Show More
    Show Less
    Add Photo Photos
    All photos (384) 384
    Full view
    Traveller (37)
    Room & Suite (298)
    Pool & Beach (27)
    Dining (2)
    Family and Play Areas (2)
    See all
    Questions & Answers
    Ask a question
    See all 5 questions
    Sergio P
    26 January 2017|
    Answer
    Response from ShelleyTim | Property representative |
    Good Evening Sergio, YEs we have lockable facilities for mountain bikes.
    0
    Votes
    Jowee J
    15 January 2017|
    AnswerShow all 2 answers
    Response from ShelleyTim | Property representative |
    Our Motel does not have air conditioning at present - only fans in the room.
    0
    Votes
    Murray M
    9 September 2016|
    Answer
    Response from BrijGurm | Property representative |
    Hi. The Cleveland can offer you 2 room types for your party of 3 adults. Option 1 is the 1-bedroom apartment that has 2 beds in the bedroom and 1 bed in the lounge. Option 2 is the studio apartment where 1 queen bed & 1... More
    1
    Vote
    12
    Room Tips
    "Electric blanks, milk, option to supply breakfast."
    Read review
    "Lovely and spacious, Well equipped and clean."
    Read review
    "Book direct to get free wifi and movies"
    Read review
    "We stayed in the 2 bedroom unit for one night, and then the cottage for the remaining. Both fantastic"
    Read review
    Show More
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing