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    Cleveland Thermal Motel

    745 reviews
    #16 of 90 Hotels in Rotorua
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    113-119 Lake Road, Rotorua 3010, New Zealand
    Lowest prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
    Lock in the lowest price from these sites
    US$93
    Free cancellation until 27/10
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    Travellers' Choice award winner
    Traveller (43)
    Room & Suite (302)
    Pool & Beach (26)
    Overview
    4.5 744 reviews
    • Excellent55%
    • Very good35%
    • Average8%
    • Poor1%
    • Terrible1%
    Travellers talk about
    113-119 Lake Road, Rotorua 3010 New Zealand See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast Available
    Pool
    Non-Smoking Hotel
    Kitchenette
    Facilities for Disabled Guests
    3 Star accommodation
    All hotel details
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    Rooms
    4 Nov5 Nov
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    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (745)
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    Traveller rating
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    393
    249
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    5
    Show reviews that mention
    All reviews heated pool great pool free wifi kuirau park enjoyed our stay kids loved the pool thermal pools comfortable beds close to town sky tv bedroom unit road noise a great stay easy access lovely hosts handy location good size
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    1 - 5 of 712 reviews
    Reviewed yesterday
    dog friendly and the pool great for kids

    Stayed here with my daughter and our small dog, nice warm pool, friendly owners, well located. We would recommend and stay there again. A short walk up the road to the park and thermal ponds, a bit of traffic noise would be the only issue.

    Review collected in partnership with this hotel
    Thank adamN6282YA
    Reviewed 1 week ago
    Disappointed that basic thins were no attended to

    We were dissatisfied with basic issues: no salt and pepper, and poor kitchen utensils , very poor kitchen stove / oven in less than satisfactory working condition with incorrect oven trays, no bathroom soaps, shampoo conditioner etcMore

    Review collected in partnership with this hotel
    Thank carygardiner
    Response from BrijGurm, Owner at Cleveland Thermal MotelResponded 2 days ago

    Hi carygardiner We are so sorry your experience at the Cleveland was not satisfactory. We had trainee cleaners who slipped up. You will be pleased to know the newly installed airconditioners are really helping keep everyone cool while our water radiators keep them warm. We...More

    Reviewed 1 week ago
    Night stay

    My husband and I enjoyed our stay here, and will recommend it. We appreciated the sightseeing advice the office lady gave us and the friendly support. The room was spacious and clean with everything you may need. The soak in the mineral pool was divineMore

    Review collected in partnership with this hotel
    Thank vandrew12018
    Response from BrijGurm, Owner at Cleveland Thermal MotelResponded 1 week ago

    Hi vandrew12018 We are delighted you enjoyed your stay at the Cleveland. Glad you were able to make use of the advise our manager, Judy, gave you. Great to hear you had a good soak in the mineral pools. Hope the rest of your holiday...More

    Reviewed 1 week ago
    OK for a family.

    A bit pricey for the condition of the room, very dirty under pull out sofa bed, missing lights in kitchen, windows not very secure. Pool very nice, tv good, wireless good. Overall not too bad for a family holiday if you are just looking for...More

    Review collected in partnership with this hotel
    Thank bernadiner754
    Response from BrijGurm, Manager at Cleveland Thermal MotelResponded 1 week ago

    Hi bernandiner754 Oh dear. Sorry our cleaners missed cleaning under the sofa bed and not replacing missing light bulbs. Our studio units are currently having the kitchen/bathroom renovated and air conditioning units are being installed. We hope you will give us another go in a...More

    Reviewed 1 week ago
    Very central, clean and tiday - Great Pool!

    Very clean and tidy. Swimming pool was great and a perfect temperature for the time of year. The motel was centrally located and you could walk to town in 15 mins, easily drive to the gondalas and other activites. We stayed in "The Cottage" which...More

    Thank Anonyous2018
    Response from BrijGurm, Manager at Cleveland Thermal MotelResponded 1 week ago

    Hi Anonyous2018 Thank you for your review. The Cottage, in which you stayed in is our pride and joy. Delighted you had a good stay. Thank you for choosing to stay at the Cleveland. Regards, Brij & Ronette

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    123456…143
    About
    Description
    Welcome to The Cleveland Thermal Motel. The Cleveland Thermal Motel is perfectly situated only minutes from both Rotorua's lake front and city centre, and in close proximity to many leading tourist attractions. …More We are an outstanding accommodation option for those visiting this tourist haven in the central North Island. Set in over 2 acres of spacious grounds with manicured lawns and beautiful gardens, the motel also offers a great outdoor heated pool, two hot thermal mineral pools, and a large children's playground area. Our comfortable rooms and amenities make The Cleveland the perfect accommodation choice for couples getaways, large groups, and in particular, family holidays. We have plenty of parking for boats, trailers, second cars or large vehicles, and with our location within walking distance of the markets at the lake, the central city, and the hospital, we are ideal for those without transportation too. Less
    Hotel class
    Hotel Amenities
    HOTEL FEATURES
    Pool
    Free High Speed Internet (WiFi)
    Free Parking
    Breakfast Available
    Heated pool
    Laundry Service
    Microwave
    Non-Smoking Hotel
    Outdoor pool
    Refrigerator in room
    Self-Serve Laundry
    Beachfront
    Room Service
    Restaurant
    Bar/Lounge
    Breakfast included
    Fitness Centre with Gym / Workout Room
    Awards & Recognition
    Travellers' Choice2018 Winner
    Certificate of Excellence
    Travellers' Choice2018 Winner
    Certificate of Excellence
    Hotel Style
    Family
    ,
    Romantic
    ,
    Business
    Room types
    Non-Smoking Rooms, Kitchenette, Accessible rooms
    Hotel class
    Awards & Recognition
    Travellers' Choice2018 Winner
    Certificate of Excellence
    Travellers' Choice2018 Winner
    Certificate of Excellence
    Hotel Style
    Family
    ,
    Romantic
    ,
    Business
    Room types
    Non-Smoking Rooms, Kitchenette, Accessible rooms
    Number of rooms
    31
    Price range
    US$87 - US$138 (Based on Average Rates for a Standard Room)
    Formerly known as
    The Cleveland Thermal Resort
    Also Known As
    Cleveland Hotel Rotorua
    ,
    Cleveland Motel Rotorua
    Location
    New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
    Hotel class
    Awards & Recognition
    Travellers' Choice2018 Winner
    Certificate of Excellence
    Travellers' Choice2018 Winner
    Certificate of Excellence
    Hotel Style
    Family
    ,
    Romantic
    ,
    Business
    Room types
    Non-Smoking Rooms, Kitchenette, Accessible rooms
    Number of rooms
    31
    Price range
    US$87 - US$138 (Based on Average Rates for a Standard Room)
    Formerly known as
    The Cleveland Thermal Resort
    Also Known As
    Cleveland Hotel Rotorua
    ,
    Cleveland Motel Rotorua
    Location
    New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
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    Photos
     All photos (388)388
    Full view
    Traveller (43)
    Room & Suite (302)
    Pool & Beach (26)
    Dining (2)
    Family and Play Areas (2)
    See all
    Questions & Answers
    Ask a question
    See all 5 questions
    Sergio P
    26 January 2017|
    Answer
    Response from ShelleyTim | Property representative |
    Good Evening Sergio, YEs we have lockable facilities for mountain bikes.
    0
    Votes
    Jowee J
    15 January 2017|
    AnswerShow all 2 answers
    Response from ShelleyTim | Property representative |
    Our Motel does not have air conditioning at present - only fans in the room.
    0
    Votes
    Murray M
    9 September 2016|
    Answer
    Response from BrijGurm | Property representative |
    Hi. The Cleveland can offer you 2 room types for your party of 3 adults. Option 1 is the 1-bedroom apartment that has 2 beds in the bedroom and 1 bed in the lounge. Option 2 is the studio apartment where 1 queen bed & 1... More
    1
    Vote
    12
    Room Tips
    "Attend to basic items "
    carygardiner
    1 week ago
    Read review
    "Clean and spacious"
    vandrew12018
    1 week ago
    Read review
    "Make sure you bring your own swimming towels"
    R5212FLlaurene
    1 week ago
    Read review
    "The room was clean, and very well equipped."
    JennyR2195
    4 weeks ago
    Read review
    Show More 
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