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* Prices are provided by our partners, and reflect the total stay price payable through our partners, including taxes and fees that are known to our partners and which are due at time of booking. Please see our partners for more details.
* Prices are provided by our partners, and reflect the total stay price payable through our partners, including taxes and fees that are known to our partners and which are due at time of booking. Please see our partners for more details.
All reviews heated pool great pool thermal pools kuirau park free wifi enjoyed our stay bedroom unit a great place to stay close to town sky tv comfortable beds lovely hosts good size home away from home would stay again places to visit great facilities
Checkin was easy and super friendly and helpful. Plenty of help with local tips of things to do and places to see. Room was super clean and had good facilities. It was a little old fashioned but no more than we expected for the price.
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
We have used this motel 4 times over the past 20 years and it gets better every time. Rooms are standard motel size, clean and with extremely comfortable beds. We choose unit close to outdoor heated swimming pool. The pool is a highlight, especially in...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Date of stay: January 2019
Thank JimLennon
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded 2 days ago
Thank you Jim for your feedback and for making the Cleveland your preferred accommodation provider in Rotorua. Our newly installed air conditioners in all the apartments are proving a great help to our guests on those muggy, hot summer days. Hope the rest of your...More
Always love staying here. It is clean, comfotable, has lovely pool and smaller thermal pools. The hosts are great and very welcoming. Cleveland Motel is a pet friendly motel and our dog loves it here too❤️More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Date of stay: December 2018
Thank juliarN9487IH
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded 3 days ago
Hi JuliarN9487IH
Thank you for your feedback and for making the Cleveland your preferred motel in Rotorua. We love welcoming you back. Yes, we are pet friendly, however, only by prior arrangement and subject to availability, as we have very limited pet friendly designated rooms....More
A gem. Beautiful hosts in a beautiful Country. Brij and Rinette were there to answer any questions and their suggestions were all amazing. We enjoyed ourselves immensely. The accomodation was very clean and modern. The beds were very comfortable supplied with very clean linen. Shops...More
Date of stay: January 2019
Thank chardonnaygirl2
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded 4 days ago
Hi chardonnaygirl2
Glad to read your stay at the Cleveland met your expectations. Thanks for staying at the Cleveland and for taking the time to give us your feedback.
Very friendly owners :)New trampolines were great for the kids. Having the mineral pools was nice.Unfortunately all we were left with were the one bedrooms and I think the pictures made it nicer than it was :(More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Date of stay: December 2018
Thank MLL973
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded 4 days ago
Hi Michael
Thanks for your feedback after your recent stay with us. Glad your kids enjoyed the trampolines and mineral pools. It's a pity by the time you confirmed your requirement all that was left were the 1-bedroom apartments. We would love to have you...More
Welcome to The Cleveland Thermal Motel. The Cleveland Thermal Motel is perfectly situated only minutes from both Rotorua's lake front and city centre, and in close proximity to many leading tourist attractions. …MoreWe are an outstanding accommodation option for those visiting this tourist haven in the central North Island. Set in over 2 acres of spacious grounds with manicured lawns and beautiful gardens, the motel also offers a great outdoor heated pool, two hot thermal mineral pools, and a large children's playground area. Our comfortable rooms and amenities make The Cleveland the perfect accommodation choice for couples getaways, large groups, and in particular, family holidays. We have plenty of parking for boats, trailers, second cars or large vehicles, and with our location within walking distance of the markets at the lake, the central city, and the hospital, we are ideal for those without transportation too. Less
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Free Parking
Breakfast Available
Heated pool
Laundry Service
Microwave
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Beachfront
Room Service
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Travellers' Choice2018 Winner
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Kitchenette, Accessible rooms
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Awards & Recognition
Travellers' Choice2018 Winner
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Kitchenette, Accessible rooms
Number of rooms
31
Price range
US$98 - US$168 (Based on Average Rates for a Standard Room)
Formerly known as
The Cleveland Thermal Resort
Also Known As
Cleveland Hotel Rotorua
,
Cleveland Motel Rotorua
Location
New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Awards & Recognition
Travellers' Choice2018 Winner
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Response from BrijGurm | Property representative |
Hi. The Cleveland can offer you 2 room types for your party of 3 adults. Option 1 is the 1-bedroom apartment that has 2 beds in the bedroom and 1 bed in the lounge. Option 2 is the studio apartment where 1 queen bed & 1... More
Hi. The Cleveland can offer you 2 room types for your party of 3 adults. Option 1 is the 1-bedroom apartment that has 2 beds in the bedroom and 1 bed in the lounge. Option 2 is the studio apartment where 1 queen bed & 1 single are in the same room. The studio apartment will be the cheapest option.
