We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
* Prices are provided by our partners, and reflect the total stay price payable through our partners, including taxes and fees that are known to our partners and which are due at time of booking. Please see our partners for more details.
* Prices are provided by our partners, and reflect the total stay price payable through our partners, including taxes and fees that are known to our partners and which are due at time of booking. Please see our partners for more details.
TripAdvisor
Booking.com
Orbitz.com
Expedia.com
Hotels.com
Travelocity
Hotwire.com
Priceline
View all 8 deals
Collapse deals
All photos (382)382
Full view
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
All reviewsecono lodgeheated poolgreat poolfree wifikuirau parkkids loved the poolenjoyed our staythermal poolscomfortable bedsnew ownersclose to townsky tvbedroom unitroad noisea great place to stayeasy accesslovely hosts
Love this complex, Owners were very friendly, and made you feel like you were in your own home. The cleaning staff were amazing. Have stayed at this motel complex 4 times now and the service is always A+++++.
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank groovysuzy
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded today
Hi groovysuzy
Your review is much appreciated. We will let our housekeeping team know you were happy with their service. We look forward to welcoming you back to the renovated studio units as work will be starting very shortly.
Motel had plenty of parking area. Rooms we had were away from the road and it was very quiet. Enjoyed the sky tv channel range and the heated pool. Good price for rooms. Host was very helpful and made us very welcome on arrival.
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank craigogden
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded today
Hi craigogden
We are glad you found the Cleveland met your needs during your recent stay. Hope the rest of your holiday went well.
Overall pleasant I liked the mineral pool. swimming pool was excellent couldn't ask for anything else shops across the road is very convenient with a gas station, butchers,bakery,and bottle store all within 5 minutes walk and a 5 minute drive to the town centre
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank tukiellisherewini
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded today
Hi tukiellisherewini
You were at the Cleveland for several days which gave you the chance to "discover" the shops across the road, and to get to use the pools. Hopefully, your grandson enjoyed the pools and playground as well. Thanks very much for your feedback.
Studio rooms are nice, but we have been coming to stay here few about 4yrs now, and they still havent upgraded the studio apartments kitchens and bathrooms, which are very out dated, and in desperate need of refurbishment. Otherwise really love staying here, especially the...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank paulaj90
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded today
Hi paulaj90
Thanks for returning every year for the past 4 years. It has been really hard finding contractors to carry our our renovations. By the time you come next year all the studio units will have new kitchens and bathrooms. Thank you for your...More
Centrally located and owned by amazing hosts, we would thoroughly recommend the Cleveland Thermal Motel as a place to stay. Nothing was too much trouble for our hosts, Brij and Ronette, and their knowledge of the best attractions to take in during our short stay...More
Thank katrinaaus2018
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded today
Hi katrinaaus2018
When we have amazing guests staying at the Cleveland, as you were, it is easy to share our enthusiasm for Rotorua and its attractions. Yes, the mineral pools............Glad you got good use of the pools. Thanks for choosing to stay at the Cleveland...More
Response from BrijGurm | Property representative |
Hi. The Cleveland can offer you 2 room types for your party of 3 adults. Option 1 is the 1-bedroom apartment that has 2 beds in the bedroom and 1 bed in the lounge. Option 2 is the studio apartment where 1 queen bed & 1... More
Hi. The Cleveland can offer you 2 room types for your party of 3 adults. Option 1 is the 1-bedroom apartment that has 2 beds in the bedroom and 1 bed in the lounge. Option 2 is the studio apartment where 1 queen bed & 1 single are in the same room. The studio apartment will be the cheapest option.
