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Cleveland Thermal Motel

640 reviews
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Traveller (34)
Pool & Beach (188)
Room & Suite (129)
Overview
  • Excellent55%
  • Very good35%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“econo lodge”(41 reviews)
“heated pool”(38 reviews)
“great pool”(12 reviews)
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Kitchenette
Facilities for Disabled Guests
3.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (640)Write a Review
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332
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332
217
50
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All reviewsecono lodgeheated poolgreat poolfree wifigreat familykuirau parkenjoyed our staythermal poolssky tvnew ownersclose to townroad noisea great place to staylovely hostsbedroom uniteasy accessgood size
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1 - 5 of 610 reviews
Reviewed 4 days ago

The operator of the hotel was excellent and went out of her to please you. Very comfortable stay. The hotel rooms are large and clean with a seperate kitchenette and bathroom. The facilities at the hotel would be perfect with children. The pool was clean...More

Thank Helen R
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded 3 days ago

Hi Helen R Thanks for your feedback. We are pleased to learn you got a warm welcome from our relief manager, Judy, during your recent stay at the Cleveland. Yes, the swimming pool is perfect for the hot days Rotorua has been experiencing lately. Our...More

Reviewed 5 days ago

The operator of the hotel was very nice and the room met our needs in every way. There was a strong odor in the room that was noticeable upon entry but not overbearing after being in the room. Overall it was a positive experience given...More

Review collected in partnership with this hotel
Thank Lisa B
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded 3 days ago

Hi Lisa B We are glad you had a warm welcome from Judy, our relief manager. It is possible the guest before you cooked food with an extra strong odour. Thanks for bringing this to our attention; we have refreshed the room with an ozone...More

Reviewed 1 week ago

This property is one of the good ones in rotorua. The owners are great. The pool is amazing. Great room cant cook in there have to use a common kichen. Laundry and drying service. Close to all attraction.More

Review collected in partnership with this hotel
Thank krishneeln248
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded 5 days ago

Hi krishneeln248 We are pleased to know you and your family enjoyed the pools during your recent stay at the Cleveland. And that you found our location convenient to attractions & activities in Rotorua. Most guests do not cook during their stay as they are...More

Reviewed 1 week ago

The owners of this motel are very friendly. The motel itself has everything you need, especially for families. There are 3 big trampolines, an outdoor swimming pool which is heated and 2 mineral pools. We had a 2 bedroom family room which was very spacious...More

Review collected in partnership with this hotel
Thank BexPine
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded 6 days ago

Hi BexPine The Cleveland is very much a family motel and has been welcoming families for decades. We love seeing kids having fun when staying at the Cleveland. You must have come when we were in the process of assembling a new trampoline which would...More

Reviewed 1 week ago

Very stayed here with our family of 5 in just after Christmas (December 2017). Clean and comfortable rooms. Staff were very friendly and helpful. The location of the motel was great, close to lots of attractions.More

Review collected in partnership with this hotel
Thank Jp22011
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded 1 week ago

Hi Jp22011 Thank you for your feedback and for choosing to stay at the Cleveland during the December holidays. We are glad you found our location just right for your needs. We trust the rest of your holidays was enjoyable and wish you and your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Refrigerator in room
Microwave
Things to do
Pool
Heated pool
Outdoor pool
Details
Price range
US$96 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in Rotorua
#11 Family Hotel in Rotorua
#14 Romantic Hotel in Rotorua
#16 Business Hotel in Rotorua
Room types
Non-Smoking Rooms, Kitchenette, Accessible rooms, Smoking rooms available
Details
Price range
US$96 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in Rotorua
#11 Family Hotel in Rotorua
#14 Romantic Hotel in Rotorua
#16 Business Hotel in Rotorua
Room types
Non-Smoking Rooms, Kitchenette, Accessible rooms, Smoking rooms available
Add Photo Photos
Traveller (34)
Pool & Beach (188)
Room & Suite (129)
Dining (2)
Hotel & Grounds (51)
Family and Play Areas (2)
Questions & Answers
Ask a question
Sergio P
26 January 2017|
Answer
Response from ShelleyTim | Property representative |
Good Evening Sergio, YEs we have lockable facilities for mountain bikes.
0
Votes
Jowee J
15 January 2017|
AnswerShow all 2 answers
Response from ShelleyTim | Property representative |
Our Motel does not have air conditioning at present - only fans in the room.
0
Votes
Murray M
9 September 2016|
Answer
Response from BrijGurm | Property representative |
Hi. The Cleveland can offer you 2 room types for your party of 3 adults. Option 1 is the 1-bedroom apartment that has 2 beds in the bedroom and 1 bed in the lounge. Option 2 is the studio apartment where 1 queen bed & 1... More
1
Vote
Room Tips
"Their room are lighted windy, not too small even if its a one room. We had a kitchen without an oven we dont..."
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"I said mid-range for price but only as I booked last minute over the Christmas holiday."
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"A vacum in the room would be easier for us to keep it clean but other wise it was awesome ."
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"Have one of the rooms at the back if you can."
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