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Cleveland Thermal Motel

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Traveller (37)
Room & Suite (298)
Pool & Beach (27)
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Overview
  • Excellent55%
  • Very good35%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“econo lodge”(41 reviews)
“mineral pool”(26 reviews)
“great pool”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Kitchenette
Facilities for Disabled Guests
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (692)
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660 results
Traveller rating
357
235
55
8
5
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LanguageEnglish
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357
235
55
8
5
Show reviews that mention
All reviewsecono lodgemineral poolgreat poolfree wifikids loved the poolkuirau parkwarm poolenjoyed our staysky tvcomfortable bedsclose to townbedroom unitlovely hostsnew ownersroad noiseeasy accessa great place to stay
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1 - 5 of 660 reviews
Reviewed yesterday

Quiet, spacious and very comfortable room with everything that we needed to feel at home. The motel has great on site amenities and is family friendly. Easy access to shops and main access routes in and out of town.

Review collected in partnership with this hotel
Thank GregQLDaus
Reviewed yesterday

A great place to stay, awesome pool facilities, friendly staff and family friendly! The bed was super comfortable and the kids loved playing on the playground. It is close to the town centre and also some of Rotorua's main attractions.More

Review collected in partnership with this hotel
Thank mwalters2018
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded yesterday

Hi MWalters2018 We thank you for your feedback and are delighted your recent stay at the Cleveland was to your satisfaction. The Cleveland is definitely "family friendly" with everyone enjoying our pools and playground. Our investment in top of the line beds is certainly rewarding...More

Reviewed 2 days ago

Cleveland Thermal Motel is an older motel situated close to the CBD of Rotorua. It is very tidy, well appointed and good value for money. The service is first-rate (even extended to returning my bathing togs by post - complete with a complimentary chocolate!). Hot...More

Review collected in partnership with this hotel
Thank Peter6424
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded yesterday

Hi Peter6424 Thank you for your honest review. Glad to read you found the hot pools relaxing. These are popular all year round. You are right about the motel being close to the CBD. Thanks for staying at the Cleveland.

Reviewed 2 days ago

have stayed there before. nice motel, handy, to shops, town , but a bit of a problem trying to cross the road at rush hour very warm, great host, excellent service, and if it wasn't the middle of winter would have gone for a swim...More

Review collected in partnership with this hotel
Thank paulsharon2018
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded yesterday

Hi Paulsharon2018 What a pity you didn't venture into the outdoor heated swimming pool; it's a toasty warm 32.5C to 34C during winter. The rush hour in Rotorua probably lasts no more than 20 minutes and then crossing the road to the shops is a...More

Reviewed 2 days ago

Great weekend away. Loved accommodation. They allowed our puppy to stay which was amazing. Thanks heaps for making our weekend amazing. Would definitely recommend to family and friends. Thermal pools were amazing too.More

Review collected in partnership with this hotel
Thank kezgum1968
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded yesterday

Hi Kezgum1968 The weather was great and it was the Queen's birthday, making it a perfect weekend. We were able to allocate a pet friendly room for you because you booked in advance. Glad you enjoyed the thermal pools and thank you for choosing to...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Heated pool
Outdoor pool
Details
Price range
US$76 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Rotorua
#14 Romantic Hotel in Rotorua
#16 Business Hotel in Rotorua
Room types
Non-Smoking Rooms, Kitchenette, Accessible rooms
Details
Price range
US$76 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Rotorua
#14 Romantic Hotel in Rotorua
#16 Business Hotel in Rotorua
Room types
Non-Smoking Rooms, Kitchenette, Accessible rooms
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Traveller (37)
Room & Suite (298)
Pool & Beach (27)
Dining (2)
Family and Play Areas (2)
Questions & Answers
Ask a question
Sergio P
26 January 2017|
Answer
Response from ShelleyTim | Property representative |
Good Evening Sergio, YEs we have lockable facilities for mountain bikes.
0
Votes
Jowee J
15 January 2017|
AnswerShow all 2 answers
Response from ShelleyTim | Property representative |
Our Motel does not have air conditioning at present - only fans in the room.
0
Votes
Murray M
9 September 2016|
Answer
Response from BrijGurm | Property representative |
Hi. The Cleveland can offer you 2 room types for your party of 3 adults. Option 1 is the 1-bedroom apartment that has 2 beds in the bedroom and 1 bed in the lounge. Option 2 is the studio apartment where 1 queen bed & 1... More
1
Vote
Room Tips
"Electric blanks, milk, option to supply breakfast."
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"Lovely and spacious, Well equipped and clean."
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"Book direct to get free wifi and movies"
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"We stayed in the 2 bedroom unit for one night, and then the cottage for the remaining. Both fantastic"
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