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Cleveland Thermal Motel

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Traveller (43)
360
Panoramas (9)
Traveller (43)
360
Panoramas (9)
Pool & Beach (26)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent55%
  • Very good35%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers' Choice 2018 Winner
Certificate of Excellence
Welcome to The Cleveland Thermal Motel. The Cleveland Thermal Motel is perfectly situated only minutes from both Rotorua's lake front and city centre, and in close proximity to many leading tourist attractions. We are an outstanding accommodation option for those visiting this tourist haven in the central North Island. Set in over 2 acres of spacious grounds with manicured lawns and beautiful gardens, the motel also offers a great outdoor heated pool, two hot thermal mineral pools, and a large children's playground area. Our comfortable rooms and amenities make The Cleveland the perfect accommodation choice for couples getaways, large groups, and in particular, family holidays. We have plenty of parking for boats, trailers, second cars or large vehicles, and with our location within walking distance of the markets at the lake, the central city, and the hospital, we are ideal for those without transportation too.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Heated pool
Outdoor pool
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Room features
Non-Smoking Rooms
Kitchenette
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Classic
Business
HOTEL CLASS
Reviews (749)
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716 results
Traveller rating
394
251
57
9
5
Traveller type
Time of year
LanguageEnglish
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394
251
57
9
5
Show reviews that mention
All reviews heated pool great pool free wifi kuirau park enjoyed our stay kids loved the pool thermal pools comfortable beds close to town bedroom unit sky tv a great stay handy location good size rotorua area great facilities three nights
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1 - 5 of 716 reviews
Reviewed 2 weeks ago

We were extremely disappointed by the condition of the cooker. It was appalling and therefore unusable. Having to eat out every night added considerably to the cost of an already expensive room. On the positive side the owner is a lovely chap and the bed...More

Review collected in partnership with this hotel
Thank Suerob77
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded 2 weeks ago

Hi Suerob77 Thanks for your feedback and that you found our beds comfortable. Very sorry to hear you were unable to use the cooktop. We would love to make it up to you by offering you a free night, subject to availability. Please contact us...More

Reviewed 2 weeks ago

The hosts were very nice, welcoming & friendly. They introduced tourist attractions and places for us to visit, and were willing to provide transport to us as well. Would definitely recommend this place!More

Review collected in partnership with this hotel
Thank Dayna_osm
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded 2 weeks ago

Hi Dayna_osm It was a delight to help you make the most of your recent stay with us and to enjoy all that Rotorua has to offer. The weather was great which always makes a difference and you and your friends were all keen to...More

Reviewed 3 weeks ago

Excellent hosts. The most comfortable bed experience at a motel you could ask for. The mineral baths were one of the highlights. Heartened by the development plans for the complex, which will lift the experience for visitors in the future. Keep up the great work.More

Review collected in partnership with this hotel
Thank theflaxfairy
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded 2 weeks ago

Hi theflaxfairy Thanks for your feedback. It is good to know you had a great sleep and love our beds. There is always work in progress at the Cleveland as we continue on our journey to improve our guests' experience. Thanks for staying at the...More

Reviewed 3 weeks ago

We won't hesitate to stay at the Cleveland Motel again. The room was very tidy & well heated, the furnishings very comfortable. The hot pools were fabulous & we were able to walk to & from the town centre. Also close proximity to Kuirau park...More

Review collected in partnership with this hotel
Thank S1465XUjennyb
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded 3 weeks ago

Hi S1465XUjennyb Thank you for your prompt feedback about your recent stay at the Cleveland. It is much appreciated. We are of course delighted you had a good stay.

Reviewed 3 weeks ago

Stayed here with my daughter and our small dog, nice warm pool, friendly owners, well located. We would recommend and stay there again. A short walk up the road to the park and thermal ponds, a bit of traffic noise would be the only issue.More

Review collected in partnership with this hotel
Thank adamN6282YA
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded 3 weeks ago

Hi adamN6282YA Thanks for your feedback. The Cleveland is dog friendly however, there are strict rules before we will accept pets to stay and also, we only have 3 rooms specifically allocated for guests with pets. Hence, it pays to ring first to check, which...More

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Questions & Answers
Ask a question
Sergio P
26 January 2017|
Answer
Response from ShelleyTim | Property representative |
Good Evening Sergio, YEs we have lockable facilities for mountain bikes.
0
Votes
Jowee J
15 January 2017|
AnswerShow all 2 answers
Response from ShelleyTim | Property representative |
Our Motel does not have air conditioning at present - only fans in the room.
0
Votes
Murray M
9 September 2016|
Answer
Response from BrijGurm | Property representative |
Hi. The Cleveland can offer you 2 room types for your party of 3 adults. Option 1 is the 1-bedroom apartment that has 2 beds in the bedroom and 1 bed in the lounge. Option 2 is the studio apartment where 1 queen bed & 1... More
1
Vote
Room Tips
"Check the cooking facilities before paying."
Suerob77
2 weeks ago
Read review
"For our group, investing in a unit with two separate bedrooms was money well spent."
theflaxfairy
3 weeks ago
Read review
"Attend to basic items "
carygardiner
4 weeks ago
Read review
"Clean and spacious"
vandrew12018
4 weeks ago
Read review
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PRICE RANGE
US$85 - US$167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cleveland hotel rotoruacleveland motel rotorua
FORMERLY KNOWN AS
The Cleveland Thermal Resort
LOCATION
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
NUMBER OF ROOMS
31
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