Four Canoes Hotel
273 Fenton Street, Rotorua 3010 New Zealand
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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Room & Suite (29)
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About
#18 of 18 hostels in Rotorua
Location
Cleanliness
Service
Value
Recently refurbished the Four Canoes Hotel is now a 3 Star Qualmark rated Motel in central Rotorua. Rooms offer free unlimited WIFI, Free Tea/Coffee in the rooms, all rooms are ensuite with Shower and toilet. Two outdoor heated pools, and 1 Thermal Mineral Water Pool free to or guests to enjoy.
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Property amenities
Free parking
Free internet
Pool
Vending machine
Game room
Spa
24-hour security
BBQ facilities
Parking
Wifi
Outdoor pool
Heated pool
Hot spring bath
Baggage storage
Non-smoking hotel
Shared kitchen
Shared lounge / TV area
Self-serve laundry
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Room features
Desk
Housekeeping
Iron
Coffee / tea maker
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Location
67Somewhat walkable
Grade: 67 out of 100
70Restaurantswithin 1 km
22Attractionswithin 1 km
273 Fenton Street, Rotorua 3010 New Zealand
Getting there
Car HireSee all Rotorua car hire
239Reviews2Q+A24Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Upon driving in to Four Canoes we immediately knew it was not at all like the pictures. The pool looked gross, the bathroom in our room was so old and crusty there was mold in the corners. The placement of everything was bad. There is no sink of any sort by the fridge. The towels smelt funny, you could hear everything from other rooms. I WOULD NEVER EVER STAY THERE AGAIN. Everything about this place was old and run down. And to top it off there was hardly any parking, and what was provided was not suitable. I wouldn't be surprised if people received scratches and dents on their cars due to proximity and arrangement of parking.
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Date of stay: July 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ryan Green, General Manager at Four Canoes Hotel
Responded 30 Aug 2020
Kia Ora, Thank you for your feedback, we are sorry to hear about your stay while we do wish you had a more comfortable stay we hope your next one is to your liking.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Four Canoes is nothing like the photos online. It is a total dump. It was nothing like what we expected. The buildings are old and tired, the hallway carpet is threadbare. The staff were friendly enough but I wouldn’t stay here again for the price. They shouldn’t be allowed to publish photos online that so badly misrepresent a place. I’m being generous and giving it 2 stars as the bed was comfortable and it wasn’t unclean. Just old and way overpriced.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ryan Green, General Manager at Four Canoes Hotel
Responded 30 Aug 2020
Kia Ora, Thank you for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a dump!!! DO NOT STAY HERE!!!!! Should’ve known it was gonna be nothing like the pictures when we drove into the driveway and It looked like it was about to fall over!!! Gave them the benefit of the doubt that the rooms would be clean and comfortable, they WERE NOT!!!! Still had the last guys skidmarks in the toilet so heaven knows if they change the bedding as often as they scrub the dunny!!!! We forfeited our money and scrambled to find another room last minute, lucky the helpful staff at the Holiday Inn managed to squeeze us in or we’d be sleeping in the car, lesson learnt don’t try save yourself money here it’s not worth it!!!
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ryan Green, General Manager at Four Canoes Hotel
Responded 30 Aug 2020
Kia Ora, Thank you for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DON'T STAY HERE! I imagine people only stay here once after booking and realising that the pictures on booking.com and their website are FAR from reality (well that's us now). From the boiling radiator in the room (unable to be control the temp) to the paperthin walls (we heard a family two doors down clear as day morning and evening), basically any expectation of this place being "nice" or considered a "hotel" is wrong! Room: Uncomfortable wooden panels screwed into the walls to serve as "headboards", the furniture looked like it was grabbed off the side of the road and the tv had to be switched on by hand and the volume blasted each time you turned it on. Bedding consisted of scratchy sheets and a wool blanket placed in a duvet cover. The bathrooms have been upgraded (that was really the only saving grace). Housekeeping consisted of new towels being placed and rubbish taken but they didnt make our bed (and they took our sign away). "Buffet breakfast" is self-service toast and everyday cereals served in plastic bowls (not the eggs and bacon as advertised on booking.com). Small thermal pool is out of use and the large warm pool doesn't look blue and clear either. This was not as advertised. Disappointed. If you want to stay in a dive - this is the place for you. Conveniently the concierge wasn't at the desk when we went to check out and saw another 4 cards left on the desk. Wanted to tell him our thoughts directly but I guess they've learnt to hide at check out time. I think it's time you lost hotel out of your name and went back to a moter inn or hostel - that would suit you better and people's expectations would be lower.…
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ryan Green, General Manager at Four Canoes Hotel
Responded 30 Aug 2020
Kia Ora, Thank you for your feedback, we are sorry to hear about your stay while we do wish you had a pleasant stay we hope the next one is to your liking.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Honestly, this was the worst hotel I have ever stayed at. I should have read the reviews prior, doesnt look like the owner does either since nothing has changed. My room was disgusting. Our first room was damaged and had a hole in the glass door, a big hole. Dirty, No toilet paper, broken cupboards. Next room that was an "upgrade" was as bad as the first. Mould in the bathroom, stained sheets, mouldy kettle, no fridge or working hairdryer, terrible parking, broken cupboards and draws that fell on a foot when used! dirty room with Exposed wires and broken lights. Our provided breakfast was a small box of cereal, juice box, milk and sometimes a bowl and piece of fruit. No prior warning that the pool/dining area was closed when making a booking. Just a sign on the door to the areas. The people at the hotel were drunk and loud, the hallways were disgusting and smelt like mould. Terrible place. I would not recommend ever.…
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Date of stay: May 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ryan Green, General Manager at Four Canoes Hotel
Responded 30 Aug 2020
Kia Ora, Thank you for your feedback, we are sorry to hear about your stay while we do wish you had a pleasant stay with us we hope your next stay is to your liking.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We only stayed here for the night and to be honest it was not great. Firstly there was no room in the car park for a car and we had to leave it on the side of the road. Secondly the hotel room had lots of things wrong with it see images attached. The whole place needs a complete facelift. There was tape over the smoke alarm. The glass is in a room with dirty. For some reason the fridge was balanced on a small table. The toilet was dirty you had to see the bathroom taps to believe them. The only really good thing about this hotel was the location as it was not cheap I do not think that was Bay for money
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Date of stay: June 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ryan Green, General Manager at Four Canoes Hotel
Responded 30 Aug 2020
Kia Ora, Thank you for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the Four Canoes in February as part of a trip around New Zealand. We booked two rooms and were allocated one in the main block and a second in the two storey block overlooking the road. The general condition of the hotel is shabby and the photos on Booking.com flatter to deceive. The room in the main block had one light only in the main room and one in the bathroom neither with a shade. The furniture was poor quality, broken shelves and covered in tape where it had once been moved. The toilet and shower were poor. The fridge was propped up on wooden blocks at an angle and didn’t invite use. The upside was the bedding was clean and smart. The reception was not staffed that often and there was no food served at all. A community kitchen and vending machines were offered. Neither pool looked clean and the pool surround was untidy and unloved. Very disappointed overall and would not ever recommend it.…
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ryan Green, General Manager at Four Canoes Hotel
Responded 30 Aug 2020
Kia Ora Mike, Thank you for your feedback we are sorry to hear about your stay at the hotel we do hope your next stay is to your liking.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is one of the best hotels I had stayed so far. I stayed along with my friends. The pool was amazing. Look for this hotel if you are travelling to Rotorua. Cheap and best hotel in budget. Looking forward to stay again.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ryan Green, General Manager at Four Canoes Hotel
Responded 30 Aug 2020
Kia Ora Feroze, Thank you for your feedback, we are please to hear you enjoyed your stay here with us. We look forward to welcoming you once again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked this 'hotel' on booking.com but when I arrived I was so disgusted with the lack of cleanliness and smell of the place, the fact that all the amenities listed were not available (all the swimming facilities were brown &, the gym was crap and unsafe) that I refused to stay and asked for my $ back but after getting the run around from all parties apparently there being 3 of them they would not give me a refund even though I did not stay due to poor standards and false advertising. I have stayed in many places around the world and the fact that this is my own country deeply saddens me. My advice to all is do not stay here, there's a reason it is so cheap.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ryan Green, General Manager at Four Canoes Hotel
Responded 30 Aug 2020
Kia Ora, Thank you for your feedback,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No wardrobe, no reverse cycle air con, no towel rails and seriously questionable cleanliness. The curtains could have done with a clean as could the carpets. The only effort to provide cooling was a broken pedestal fan. My advise you would be better off in a tent.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip: Choose a different hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ryan Green, General Manager at Four Canoes Hotel
Responded 30 Aug 2020
Kia Ora, Thank you for our feedback, we are sorry to hear about your stay with us while we do wish you had a pleasant stay we hope your next stay is to your liking.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$25 - US$78 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
4 canoes hotel, four canoes rotorua
LOCATION
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
NUMBER OF ROOMS
55
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Frequently Asked Questions about Four Canoes Hotel
Which popular attractions are close to Four Canoes Hotel?
Nearby attractions include Rotofobia (1.0 km), Polynesian Spa (1.0 km), and Rotorua Antiques & Collectables (0.9 km).
What are some of the property amenities at Four Canoes Hotel?
Some of the more popular amenities offered include a pool, a spa, and free parking.
What food & drink options are available at Four Canoes Hotel?
Guests can enjoy barbeque facilities during their stay.
What are some restaurants close to Four Canoes Hotel?
Conveniently located restaurants include Ciabatta Cafe and Bakery, Sabroso, and Le Café de Paris.
Are there opportunities to exercise at Four Canoes Hotel?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to Four Canoes Hotel?
Many travellers enjoy visiting Whakarewarewa - The Living Maori Village (1.7 km), Te Puia (2.0 km), and Government Gardens (1.3 km).
Is Four Canoes Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.