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Regal Palms Resort

350 Fenton Street Corner Ward Avenue, Rotorua 3010 New Zealand
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Traveller (136)
Panoramas (23)
Room & Suite (379)
What is Travellers’ Choice?
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Payments made by partners impact the order of prices displayed. Room types may vary.


#12 of 89 hotels in Rotorua
Travellers' Choice
REGAL PALMS AND THE ART of HOSPITALITY Regal Palms 5 Star City Resort is located in the heart of Rotorua - New Zealand's geothermal wonderland. Here you'll find a great range of high quality accommodation options, exceptional facilities and unsurpassed hospitality. Luxury Rotorua Accommodation: Our modern and well-equipped range of superior suites and apartments make an ideal Rotorua accommodation option for couples, families, corporates and groups. Every suite and apartment has a great range of features, including a luxurious spa pool - perfect to sink into at the end of the day. Superb on-site Facilities: Be sure to make the most of the exceptional on-site facilities at Regal Palms 5 Star City Resort. Whether you want to relax with a drink in the cosy Guest Lounge, or you're up for something more active on the tennis court, in our heated swimming pool or on one of our free bicycles exploring the city - there's something for everyone here! Conference Facilities: Regal Palms 5 Star City Resort is the perfect location for your upcoming business meeting or conference. We have a range of conference packages to suit all small meetings (up to 20 persons) Packages & Promotions: Check out our Rotorua accommodation packages and promotions to make sure you're getting the best deal when you stay with us! True Kiwi Hospitality At Regal Palms, we understand that hospitality is an art that embraces service, attitude and respect for the individual needs of every guest - you can expect the same high level of customer service every time you stay with us. Warm Regards, Ross, Annie and the team at Regal Palms
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Complimentary instant cofffee
Bicycles available
Mini golf
Children Activities (Kid / Family Friendly)
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Tennis court
Conference facilities
Meeting rooms
BBQ facilities
Picnic area
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Flatscreen TV
Complimentary toiletries
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Room types
Non-smoking rooms
Good to know
Family Resort
597Reviews5Q+A85Room tips
Traveller rating
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Popular mentions
Christine T wrote a review 15 Jan
Auckland, New Zealand75 contributions24 helpful votes
We love this place.It had so much to offer.Just wish the pool was warm not tepid. We wished we could have stayed longer as there is a lot on offer.Pool,mini golf and tennis.The gym and games room were closed because of covid. The management allowed us to use pool and mini golf after we had checked out which was greatly appreciated.
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Date of stay: January 2022Trip type: Travelled with family
Skiphopkiwi wrote a review Sep 2021
5 contributions
Ewwwwwwwww! This place is infested with bed bugs. My poor son got bitten alive! He even had to go on antibiotics because the bite was so bad and got infected. I have emailed them attaching an official letter from my son's doctor stating that he was bitten by a bed bug from this property and they ignored it completely! What kind of management is this? I feel awful for the people who stayed at the same room after us as this property told me they are fully booked due to school holidays. Please stay away from this place. I would hate to see another person or child get bitten by bed bugs in this filthy property. Be aware.
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Date of stay: July 2021
rei88 wrote a review Jul 2021
Auckland, New Zealand76 contributions41 helpful votes
We stayed at the luxury 1 bedroom (2 adults + 2 small kids) close to the tennis court. The spa/jacuzzi in the bedroom was amazing and big, the bathroom itself is spacious. Room was clean and have everything, even a private patio at the back. The only thing was the living room and dishwasher was a bit smelly, just needed some fresh air in the room. The heat pump was not working but they brought 2 heaters so we can heat the room. It was nice and warm in the room. Free wifi and it goes all around the property. Lots of stuff to do for the kids, heated pool was def a hit, mini golf, little playground, tennis court, table tennis. There is a gym which was really convenient. There is also a restaurant on site which serve exquisite cuisine, must try.
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Date of stay: July 2021
Room Tip: Upgrade to the luxury room you wont regret it !
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zebee981 wrote a review May 2021
Tauranga, New Zealand11 contributions2 helpful votes
What a fantastic stay. The spa pool in the room was dreamy - so big!!! The room was comfortable and the kitchenette was well equipped. The site had wonderful amenities - pool, gym, tennis and mini golf included. Wifi was free. Plenty of parking. The photos on the website don’t do this place justice! It is lovely. Thank you for the wonderful stay. We stayed in the luxury studio.
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Date of stay: May 2021Trip type: Travelled as a couple
Abby wrote a review Apr 2021
Gisborne, New Zealand2 contributions
Wow Regal Palms blew me and my husband away!! As soon as we set foot in the reception area we were treated so well by the owners so caring and helpful. This place is luxury we loved every minute of our stay here we stayed 2 nights and we had the best sleep ever the beds were so comfortable and the big spa in our room was so relaxing. We dined at the restaurant on site holy moly dinner was so divine there was so many different flavours on the plate we were so happy we ate here. The staff service and cleanliness of this place is 10/10 also we really enjoyed the room service to! The owners of this place make you feel so welcomed and like family! Honestly we highly recommend Regal Palm Resort you won’t be disappointed at all!
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Date of stay: April 2021
US$124 - US$170 (Based on Average Rates for a Standard Room)
regal palms 5 star city hotel rotorua
Regal Palms Motor Lodge
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
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Frequently Asked Questions about Regal Palms Resort
Which popular attractions are close to Regal Palms Resort?
Nearby attractions include Te Puia (1.0 km), Whakarewarewa - The Living Maori Village (0.6 km), and New Zealand Maori Arts and Crafts Institute (1.0 km).
What are some of the property amenities at Regal Palms Resort?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Regal Palms Resort?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Regal Palms Resort?
Guests can enjoy barbeque facilities and free instant coffee during their stay.
Is parking available at Regal Palms Resort?
Yes, free parking is available to guests.
What are some restaurants close to Regal Palms Resort?
Conveniently located restaurants include Ciabatta Cafe and Bakery, Urbano Bistro, and Matai Restaurant.
Are there opportunities to exercise at Regal Palms Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Regal Palms Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Regal Palms Resort offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Regal Palms Resort?
Many travellers enjoy visiting Tamaki Māori Village (2.1 km), Te Puia (1.0 km), and Whakarewarewa - The Living Maori Village (0.6 km).
Is Regal Palms Resort accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.