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Regal Palms Resort

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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
REGAL PALMS AND THE ART of HOSPITALITY Regal Palms 5 Star City Resort is located in the heart of Rotorua - New Zealand's geothermal wonderland. Here you'll find a great range of high quality accommodation options, exceptional facilities and unsurpassed hospitality. Luxury Rotorua Accommodation: Our modern and well-equipped range of superior suites and apartments make an ideal Rotorua accommodation option for couples, families, corporates and groups. Every suite and apartment has a great range of features, including a luxurious spa pool - perfect to sink into at the end of the day. Superb on-site Facilities: Be sure to make the most of the exceptional on-site facilities at Regal Palms 5 Star City Resort. Whether you want to relax with a drink in the cosy Guest Lounge, or you're up for something more active on the tennis court, in our heated swimming pool or on one of our free bicycles exploring the city - there's something for everyone here! Conference Facilities: Regal Palms 5 Star City Resort is the perfect location for your upcoming business meeting or conference. We have a range of conference packages to suit all small meetings (up to 20 persons) Packages & Promotions: Check out our Rotorua accommodation packages and promotions to make sure you're getting the best deal when you stay with us! True Kiwi Hospitality At Regal Palms, we understand that hospitality is an art that embraces service, attitude and respect for the individual needs of every guest - you can expect the same high level of customer service every time you stay with us. Warm Regards, Ross, Annie and the team at Regal Palms
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Wheelchair Access
Spa
Dry Cleaning
Meeting Rooms
Tennis Court
Laundry Service
Self-Serve Laundry
Heated pool
Outdoor pool
Business Centre with Internet Access
Conference Facilities
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Room features
Suites
Kitchenette
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Microwave
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Family Resort
Family
HOTEL CLASS
Reviews (526)
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Traveller rating
339
134
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1
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LanguageEnglish
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339
134
24
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Show reviews that mention
All reviews mini golf spa bath milk and cookies tennis courts heated pool underfloor heating star resort stayed in a bedroom apartment fenton street dvd library free dvds private courtyard large bathroom bbq area great facilities school holidays heat pump
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1 - 5 of 500 reviews
Reviewed 4 days ago

We stayed here for four nights and enjoyed our stay. While most of Rotorua smelled like sulfur, we were able to escape it in our room. The bedroom and bathroom were very spacious. The kitchenette was a nice feature and we were able to cook...More

Date of stay: November 2018
1  Thank xAllyUx
Reviewed 4 weeks ago

I had the pleasure of staying for work purposes, it was recommended to me by my boss and was he right o the money. The resort is 5 star and lives up to that standard. Top room, great facilities ( even used the pool!!) Everything...More

Date of stay: November 2018
Thank Malcolm M
Reviewed 8 November 2018 via mobile

Hotel is centrally located and rooms are spacious. Parking is right infront of the room. Reception lady was quite friendly. There are heated pool, tennis, DVD rental etc available but we didn’t use the facilities. Overall a good stay.

Date of stay: November 2018
Thank whoami345
Response from Ross M, Manager at Regal Palms ResortResponded 9 November 2018

Many thanks for your comments. We do feel that our variety of activities available are a point of difference.

Reviewed 26 October 2018

The facilities are a bit old, but clean and spacious. We booked a one bedroom suite which provided a good amount of space. We were only there for one night, so didn't have a chance to experience any of the resort's amenities, such as the...More

Date of stay: October 2018
Thank Deborahk8992
Response from Ross M, Manager at Regal Palms ResortResponded 9 November 2018

Many thanks for your remarks. Whilst i agree the facilities are ageing we do spend a lot on upkeep to maintain the standard. We are currently building an additional 25 rooms and after that the plan is to start a refurbishment programme on the existing...More

Reviewed 6 October 2018

We booked an apartment for the two of us and we were very pleased with the whole room plenty of space and a lovely large bathroom as well. The room was kept well cleaned for us and the laundry facilities were adequate. The only slight...More

Date of stay: October 2018
Thank New_South_Woodies
Response from Ross M, Manager at Regal Palms ResortResponded 9 November 2018

Thanks for your comments. I'm sorry to hear about your internet but we have spent a lot of time and money adding boosters etc to our wifi and often slow issues are due to circumstances off our property.

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Questions & Answers
Ask a question
Zay G
14 September 2016|
AnswerShow all 3 answers
Response from Ross M | Property representative |
Yes the wi fi is free
0
Votes
Mystic2011
2 September 2016|
Answer
Response from Karaskar | Reviewed this property |
All rooms have a private spa pool. The two bed suite we had had a bathroom (that has the spa in it) and a seperate WC
1
Vote
1405Lala
29 January 2015|
AnswerShow all 2 answers
Response from Ross M | Property representative |
Currently we are not running any packages for families only for couples.
0
Votes
Room Tips
".Can't really say where the best room would be in the complex"
sheilai526
2 May 2018
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"If we had the studio then the rest of the rooms must be great."
398francyp
23 Feb 2018
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"All rooms are either ground floor or one flight up. Ask for ground if you need it"
22judi333
13 Feb 2018
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"Large suites; on-site parking"
chrismC3481CP
11 Nov 2017
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PRICE RANGE
US$144 - US$222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
regal palms 5 star city hotel rotorua
FORMERLY KNOWN AS
Regal Palms Motor Lodge
LOCATION
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
NUMBER OF ROOMS
44
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