10 Tryon Street Whakarewarewa, Rotorua 3010 New Zealand
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About
#42 of 195 hotels in Rotorua
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Value
GreenLeaders Bronze level
Rotorua is the perfect destination to warm up in, whatever the season. Relax in geothermal hot springs or explore the Redwoods mountain bike trails. The weather in Rotorua means you can stay active all year round with plenty of activities to entertain. Rydges Rotorua is situated on the edge of the beautiful Whakarewarewa Forest. The hotel is a great base for families and adventurers to explore. For parents, relax and have a holiday with the kids. Kids Stay & Eat Free (T&C apply) and we have the Play Zone. Our VIK (Very Important Kids) get a free brochure on arrival which gives deals for kid friendly activities around Rotorua. We are the closest hotel to the famous Rotorua mountain bike and cycling trails. After a day exploring, you can use our purpose-built bike wash and secure storage facilities. We have plenty of on-site car parking. Reward yourself with a dip in our geothermally heated pool or enjoy a garden spa.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kids' meals
Taxi service
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
Hotel links
Special Offer:15% Off Rydges Summer Sale Now On. For Every Kind Of Stay.
Location
64Somewhat walkable
Grade: 64 out of 100
242Restaurantswithin 10 km
81Attractionswithin 10 km
10 Tryon Street Whakarewarewa, Rotorua 3010 New Zealand
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1315Reviews17Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Decent sized room with comfortable bed. The heated pool is great. The gym was small and difficult to find but well equipped. We ate at the hotel on two nights and the buffet was excellent. Breakfast was quite expensive and we preferred a cafe close by for coffee and a pastry.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: The gym is located beyond the pool near the large conference room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maureen Gray, Other at Rydges Rotorua
Responded 2 days ago
Hi Chartwell23_13 Thanks for choosing Rydges as your base in Rotorua. I trust you will enjoy the rest of your time in NZ. Regards Maureen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Great place to stay near the Pohoki Geyser. Bit out of town but nice and quiet. had a mix up with breakfast booking and staff took care of it quickly and with no problem. Great service. Only stayed one night for an activity that was cancelled..
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Date of stay: January 2023
Location
Service
Sleep Quality
Room Tip: Get used to the unique smells of Rotorua.....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Newly refurbished room and bathroom, I think the hotel is in the process of updating all rooms, lovely comfy bed and linens. Room is well equipped with a kettle / Nespresso type machine, fridge, iron and ironing board. The hotel is a drive away from any shops / restaurants, as at November 2023 the breakfast is NZD39 per person and dinner buffet is 65NZD, as per a lot of hotels in New Zealand there is a 2% charge if you use a credit card or foreign debit card, cash is accepted and there is no charge for using it. Parking is free onsite and the surrounding roads.
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Eat early, lots of local restaurants end service around 8.30pm
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maureen Gray, Other at Rydges Rotorua
Responded 2 weeks ago
Hi The_tripad Thanks for choosing to stay with us as part of your New Zealand vacation. We appreciate your informative review. regards Maureen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a wonderful time. The staff was really friendly and very helpful. We were able to walk over to the Māori Village and everything else that we wanted to see. The facilities were clean and the pool and hot tub were well kept. We enjoyed a little time in the hot tub in the rain.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maureen Gray, Other at Rydges Rotorua
Responded 3 weeks ago
Hi Whitford4 Thank for sharing your recent Rotorua experience. I hope you enjoy the rest of your time in New Zealand. Regards Maureen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at Rydges Rotorua on Nov 1st for business. This review is about how excellent the a la carte dinner was. Firstly we had Allister look after us and he was extremely caring - nothing was a problem, he gave excellent advice and was very patient, can't say enough about him, even later in the evening when we came back for desert to be sent to the room. The lamb shank was absolute perfection, as were the vegetables fresh. If you stay here, definitely have dinner, they obviously know what they are doing in the kitchen.
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maureen Gray, Other at Rydges Rotorua
Responded 4 weeks ago
Hi BizTravel0072 Thanks for your feedback, Chapmans Restaurant is predominantly known for its buffet so it's great to read your review of our a la carte menu. Regards Maureen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
5 Year Weeding Anniversary $1028.00 for 2 nights.. Thought I would splash out, that was a mistake. DO NOT WASTE YOUR MONEY HERE... HIGHLY DISAPPOINTING!! DELUXE BALCONY KING ROOM , TOP DOLLAR,suppose to be their top tier room, I would hate to see the cheaper rooms.... Definitely not for couples looking for a romantic getaway. 4 - 4.5 star - I'm not sure who hands out the stars but they must be vision impaired? Tiny Rooms, Tiny bath tub (good size for a kid or puppy, big people beware) Don't be fooled by the pictures, Pool and rooms certainly look spectacular in their photos, that's as far as it goes, Gym about the size of a wardrobe. $514 a night you get... - Tiny KING ROOM - Tiny Bath Tub - Very Leaky shower tap (Joint shower and Bath) - Old shower curtains like your Nana had. - Old shower head like Nana had. - One of those old suction bath mats like nana had . - two hot chocolate sachets, wouldn't want to break profit margins I guess. - bath robes yuck, not even those nice thick fluffy ones you would except for a $514 a night - Soap scum and hard water stains on the bath chrome. - Balcony view - FEAST YOUR EYSES ON the rusty/dirty backside of the hotel Kitchen, peeling paint, large chunk of concrete missing and cracks from the balcony above (hope it's earthquake safe) I am someone who doesn't mind paying good money for quality, but we are leaving feeling underwhelmed and ripped off. Suggestion to Rydges Rotorua 1. Customer experience should be your prime focus. 2. Invest profit back into the business. 2. Rydges corporation - regular auditing would be a good idea... First and last Rydges we,ve ever stayed in, Does not come close to many 4-5 star hotels we've stayed in before. We still have one night and our complementry breakfast to go, hopefully it improves, I will update in due course. Thanks for taking the time to read 🙂…
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maureen Gray, Other at Rydges Rotorua
Responded 25 Oct 2023
Hi Roving46859220966 I'm sorry that your recent stay with us did not meet your expectations. We have a number of different rooms types, some of which may not have been available when you were searching for accommodation over the busy Labour Weekend. Had you spoken with our team during your stay we may have been able to offer you an alternate room. Regards Maureen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms are spacious and comfortable, breakfast and dinner buffets are great for a bigger group of friends and family. There is a small kids play room and a heated pool, perfect for families with children. The laundromat was helpful for us who’s been traveling for a week. Very friendly services at the restaurant and bar.
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maureen Gray, Other at Rydges Rotorua
Responded 25 Oct 2023
Hi Jlee1129 Thanks for choosing to stay with us and for providing a review. Regards Maureen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had one night at the Rydges Rotorua. The bedroom was fresh and updated and had all the usual facilities. The bed was very comfortable and had a good choice of pillows. Unfortunately, there was still left over rubbish in the bin and sweets under the bed from the previous occupant. Breakfast was great with a lots of choice and space to eat. The food was regularly replenished and the area was kept clean. The heated outdoor pool area was a bonus at the end of a long day. The hotel is a bit out of town and we had a long walk into the centre for dinner; however, it is close to a few other local attractions. Check out was quick, although we were not asked about our stay etc.
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Date of stay: October 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maureen Gray, Other at Rydges Rotorua
Responded 18 Oct 2023
Hi Sally Thanks for choosing to stay with us in Rotorua, I'm sorry our location didn't suit all your requirements. It is disappointing that your room had not been correctly serviced prior to your arrival, I appreciate that you didn't let this sour other aspects of your stay. Regards Maureen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We always enjoy staying at the Rydges Hotels around NZ and Rotorua is no exception! We had two nights here this week and are back for another two nights next week (on our way to and from other areas). Here's why we recommend the Rydges Rotorua and why we'll be back each time: - the customer service is exceptional: front desk, restaurant, cleaning team, security. Everyone we've bumped into or asked questions of have been so friendly and helpful. - the room is clean, comfortable and the beds are soooo comfortable! Even the pillows are comfortable and quality! - great to have aircon and wifi that is quick and easy to connect to. Bonus that you can easily cast your own Netflix or Disney account to the tv in the room too! - the pool area is fabulous. It's clean and well maintained and the water uses geothermal heating - I think the pool is at 27 degrees. They also have two separate spas. There's a lovely grass area and plenty of seating, tables and recliners. You can even get table service to your table poolside during the day by ordering from your table using the QR code - just fantastic service! - the buffet breakfast is excellent. Great selection of fruits, cereals, juices, coffee, pastries and cooked breakfasts including hotcakes, scrambled eggs, bacon, hash browns and other hot variations of breakfast foods. - the dinner buffet is a bit expensive but a good choice of seafoods/salads/meats/pastas/veges/curry/rice and the dessert buffet was an absolute knock-out with the kids and adults alike! - good laundry self-service as well as options for dry cleaning. Even has a gift shop. Honestly - you can stay at the hotel and not need to leave which is brilliant. It's location is great too - handy to local attractions like the Redwoods and Motion Entertainment and just a 20 minute drive from Skyline Luge and other awesome attractions in the area. I think you can hire mountain bikes (I could be wrong) which is awesome too as there are so many tracks in Rotorua to explore. Already looking forward to another visit next week, we've found our favourite Rotorua spot :)…
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maureen Gray, Other at Rydges Rotorua
Responded 8 Oct 2023
Hi DebsH200 Thanks for choosing to stay with Rydges Rotorua and for your wonderful feedback. We look forward to welcoming you back to the Hotel. Regards Maureen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has been rebranded and formerly the Holiday Inn, it moved from Fenton street. Very efficient and friendly staff especially Shannon, think he was manger on front desk. Found us nice room after being let down by another hotel. Excellent service, food and atmosphere. Nice stay thank you
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Good central location for attractions
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maureen Gray, Other at Rydges Rotorua
Responded 1 Oct 2023
Hi Dinerdoll Thanks for sharing your interaction with Shannon. I'm glad he could assist you. Regards Maureen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$105 - US$185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn rotorua hotel rotorua, heritage hotel rotorua, rotorua heritage hotel
FORMERLY KNOWN AS
Heritage Rotorua
LOCATION
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
NUMBER OF ROOMS
203
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Frequently Asked Questions about Rydges Rotorua
Which popular attractions are close to Rydges Rotorua?
Nearby attractions include Whakarewarewa - The Living Maori Village (0.2 km), Te Puia (0.7 km), and New Zealand Maori Arts and Crafts Institute (0.7 km).
What are some of the property amenities at Rydges Rotorua?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Rydges Rotorua?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Rydges Rotorua?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Rydges Rotorua?
Conveniently located restaurants include Ciabatta Cafe and Bakery, Matai Restaurant, and Mr Yakitori.
Are there opportunities to exercise at Rydges Rotorua?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Rydges Rotorua have an airport shuttle?
Yes, Rydges Rotorua offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Rydges Rotorua?
Yes, dry cleaning and laundry service are offered to guests.
Does Rydges Rotorua offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Rydges Rotorua?
Many travellers enjoy visiting Whakarewarewa - The Living Maori Village (0.2 km), Te Puia (0.7 km), and Government Gardens (2.8 km).