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10 Tryon Street Whakarewarewa, Rotorua 3010 New Zealand
Lowest prices for your stay
Hotel direct offer!Seek with Rydges and enjoy up to 20% off
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Expedia.comUS$118
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TravelocityUS$118
Trip.comUS$119
Agoda.comUS$118
TripadvisorUS$118
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Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (357)
Room & Suite (132)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Rydges Rotorua
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 89 hotels in Rotorua
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Rotorua is the perfect destination to warm up in, whatever the season. Relax in geothermal hot springs or explore the Redwoods mountain bike trails. The weather in Rotorua means you can stay active all year round with plenty of activities to entertain. Rydges Rotorua is situated on the edge of the beautiful Whakarewarewa Forest. The hotel is a great base for families and adventurers to explore. For parents, relax and have a holiday with the kids. Kids Stay & Eat Free and we have the Play Zone. Our VIK (Very Important Kids) get a free brochure on arrival which gives deals for kid friendly activities around Rotorua. We are the closest hotel to the famous Rotorua mountain bike and cycling trails. After a day exploring, you can use our purpose-built bike wash and secure storage facilities. We have plenty of on-site car parking. Reward yourself with a dip in our geothermally heated pool or enjoy a garden spa.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kids' meals
Taxi service
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English
Hotel links
Special Price:Seek with Rydges and enjoy up to 20% off
1264Reviews16Q+A100Room tips
Traveller rating
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Most Recent
Thefamilytraveller wrote a review Jul 2022
Whangarei, New Zealand107 contributions41 helpful votes
Rydges have recently taken this hotel over but it is still very much a Holiday Inn, the breakfast is not up to the standards you usually find in a Rydges and the staff are quite adamant it’s a name change only, everything else will remain the same from the breakfast to the way the whole hotel operates. Staying in one of the refurbished rooms, they are a good standard, unfortunately despite requesting the room be serviced (by default they are not) this didn’t happen on everyday and seemed quite erratic as to if it happened or not. I would stay here again as once the Rydges management really kicks in this will be a great hotel. Unfortunately we had the worst view from any room in the hotel, most face the pool or the street.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maureen Gray, Owner at Rydges Rotorua
Responded 2 weeks ago
Hi Thefamilytravellernz Thanks for staying with us so soon after our rebrand. We hope to retain the family friendly reputation we have long held while also embracing the Rydges brand. We look forward to continuing to learn and grow into our new brand. Regards Maureen
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JAKK family wrote a review Jan 2022
4 contributions
Hotel's Favourite
Late review from last year 2021 We have stayed here couple of times and with group of cousins. Great family hotel nice buffet breakfast Good location. Games room kids loved!! Decent size rooms bathroom. Pool is just the right size & spas Look forward to coming bk.
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Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maureen Gray, Other at Rydges Rotorua
Responded 27 Jan 2022
Hi Jakk1324 Thanks for your review, we are all back in RED alert level now so no more buffets for a while. It's great just having families enjoying time together. Regards Maureen
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TKAA1234 wrote a review Apr 2022
Whakatane, New Zealand61 contributions9 helpful votes
We have been here a few times as whānau (family) and have enjoyed ourselves each time. Most staff are friendly and approachable, facilities are great especially if you have children. Love the lounge area where you can meet up with friends and just chat. If you want some family fun - choose Rotorua Holiday Inn.
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Date of stay: April 2022
Rooms
Cleanliness
Service
Room Tip: Prefer the rooms on the south side - better quality and more room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maureen Gray, Other at Rydges Rotorua
Responded 20 Apr 2022
Hi TKAA1234 Thanks for choosing us for your whanau base in Rotorua. Regards Maureen
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Rob W wrote a review Jan 2022
Auckland, New Zealand607 contributions1531 helpful votes
I was impressed with the staff at this hotel. Very friendly and helpful, which is always a great start to your stay. Rooms are a decent size, although the shower doubles as a bath in my room (319), so if you have mobility issues, just check whether you have a walk in shower or the set up I had. The rooms themselves are nice and clean. The breakfast had really good variety. Price was OK considering it is school holidays. Prices were in line with similar hotels in Rotorua.
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Date of stay: January 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
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Response from Maureen Gray, Other at Rydges Rotorua
Responded 9 Jan 2022
Hi Robw1407 Thanks for choosing to stay with us in Rotorua. We appreciate your feedback, especially regarding our staff. Thanks Maureen
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Robert F wrote a review Aug 2021
Auckland, New Zealand44 contributions11 helpful votes
Pretty standard Holiday Inn let down by inadequate heating in the room (512). I was cold the whole time despite the heating set to max. It was 7 C (45 F) outside. I didn't have time to change rooms (busy business schedule) but complained the next morning. I did not even get an apology, let alone any redress.
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Date of stay: August 2021
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Think about another hotel if it's cold.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maureen Gray, Other at Rydges Rotorua
Responded 8 Aug 2021
Hi Robert F Thank you for providing feedback on your recent stay. I'm sorry that you were cold during your stay, had our team been made aware of this they would have fixed the issue, provided additional heating, or offered to move you to another room. If we are not made aware of issues there is little we can do after the event except apologise and ensure it is fixed for the next guest. Regards Maureen
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Sheree H wrote a review Jul 2021
11 contributions
Great stay...used the gym as a family every day. Heated pool and spas used every day too. Friendly staff, had adjoining rooms to accommodate 5 of us. Loved it and can't wait to go back. Had dinner once which was good, didn't rave on the breakfast but sure it was fine for most people.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maureen Gray, Other at Rydges Rotorua
Responded 25 Jul 2021
Hi 823shereeh Thanks for choosing Holiday Inn for your family getaway and for sharing your experience. Regards maureen
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Raezelneen83 wrote a review Jul 2021
2 contributions
We really enjoyed our stay here. Sandeep , from front desk and f and b was brilliant to deal with and very helpful. He went out his way to help us find information when we needed it. Playzone was also great and the hot pools were top notch. Thank you holiday inn rotorua
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maureen Gray, Other at Rydges Rotorua
Responded 15 Jul 2021
Hi Itsateenworld We appreciate your feedback about one of our team members. Regards Maureen
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HilaryJean wrote a review Jul 2021
Tauranga, New Zealand17 contributions2 helpful votes
Superb service throughout! Beds super comfy. Family friendly. Chapman’s Restaurant excellent - kids eating free with an adult - and excellent fare. Such a lovely break. Thank you! Cleanliness was also excellent, hot pool and spa a treat too.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maureen Gray, Other at Rydges Rotorua
Responded 15 Jul 2021
Hi Hilary Jean Thanks for sharing your experience. I hope we can welcome you back to Rotorua again. Regards Maureen
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371bridgets wrote a review May 2021
Gisborne Region, New Zealand1 contribution
Had a great time at the Rotorua Holiday inn. Such great customer service on check in. Rooms were sparkling clean. Pool is great. Really good for the kids. We had buffet breakfast which was nice. Highly recommend for family's..
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Date of stay: May 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maureen Gray, Other at Rydges Rotorua
Responded 11 May 2021
Hi 371bridgets Thanks for taking the time to provide a review of your recent stay with us in Rotorua. We appreciate your feedback. Regards Maureen
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Matt_nz1 wrote a review Apr 2021
North Shore, New Zealand331 contributions156 helpful votes
We stayed in interconnecting rooms as a family of 4. The overall experience was faultless and really enjoyable. Check in was seemless and the room was ready when we arrived The Pool was a real hit with the kids The gym while small was perfectly adequate, clean and modern The breakfast was great and the kids really enjoyed this The staff had set up a games room for the school holidays Overall a wonderful experience and as a Spire IHG member thanks to all the staff for a job well done. We will be back here.
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Date of stay: April 2021
Location
Service
Sleep Quality
Room Tip: Interconnecting for families is great!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Maureen Gray, Other at Rydges Rotorua
Responded 2 May 2021
Hi Matt D Sounds like your family had a great holiday break. We appreciate your feedback. Regards Maureen
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PRICE RANGE
US$105 - US$148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn rotorua hotel rotorua, heritage hotel rotorua, rotorua heritage hotel
FORMERLY KNOWN AS
Heritage Rotorua
LOCATION
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
NUMBER OF ROOMS
203
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Frequently Asked Questions about Rydges Rotorua
Which popular attractions are close to Rydges Rotorua?
Nearby attractions include Te Puia (0.7 km), Whakarewarewa - The Living Maori Village (0.2 km), and New Zealand Maori Arts and Crafts Institute (0.7 km).
What are some of the property amenities at Rydges Rotorua?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Rydges Rotorua?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Rydges Rotorua?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Rydges Rotorua?
Yes, free parking is available to guests.
What are some restaurants close to Rydges Rotorua?
Conveniently located restaurants include Ciabatta Cafe and Bakery, Matai Restaurant, and Chapman's Restaurant.
Are there opportunities to exercise at Rydges Rotorua?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Rydges Rotorua have an airport shuttle?
Yes, Rydges Rotorua offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Rydges Rotorua?
Yes, dry cleaning and laundry service are offered to guests.
Does Rydges Rotorua offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Rydges Rotorua?
Many travellers enjoy visiting Te Puia (0.7 km), Whakarewarewa - The Living Maori Village (0.2 km), and Government Gardens (2.8 km).