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Holiday Inn Rotorua

Traveller (271)
Room & Suite (245)
Dining (42)
  • Excellent29%
  • Very good48%
  • Average19%
  • Poor3%
  • Terrible1%
Travellers talk about
“thermal village”(27 reviews)
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Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
4 Star accommodation
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Additional information
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Special Offer: 20% off or more
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Offers from Holiday Inn Rotorua
Special Offer: 20% off or more
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30 Sep1 Oct
1 room, 2 adults, 0 children
Standard Room
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Holiday Inn Rotorua is a modern hotel overlooking the Whakarewarewa Thermal Reserve and Historical Village. It features: • A free to use heated swimming pool and health club. • Free parking. • Kids Eat and Stay Free. ...More (Up to 2 children under 12.) • Free Wifi. The air-conditioned rooms of Holiday Inn Rotorua offer a modern design and cable TV with free movies and 2 children's channels. Tea and coffee making facilities are provided. The award winning Chapman’s Restaurant and Bar offers an a la carte menu, and buffet, and serves contemporary New Zealand cuisine, matched with a fine wine selection. Room service is available 24/7. The Rotorua Holiday Inn is situated close to all the city's attractions and offers free shuttle pickup from the Rotorua Tourism Information Centre. Less
Hotel class
Contact Information
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Breakfast included
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$69 - US$184 (Based on Average Rates for a Standard Room)
Formerly known as
Heritage Rotorua
Also Known As
Holiday Inn Rotorua Hotel Rotorua
Heritage Hotel Rotorua
Rotorua Heritage Hotel
New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
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Nearby RestaurantsSee all 268 restaurants in Rotorua
Ciabatta Cafe and Bakery
621 reviews
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Urbano Bistro
941 reviews
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Chapmans Restaurant
163 reviews
.02 km away
Mr Yakitori
84 reviews
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Nearby AttractionsSee all 195 attractions in Rotorua
Redwoods Treewalk
750 reviews
1.43 km away
Whakarewarewa - The Living Maori Village
2,097 reviews
.13 km away
Te Puia
4,597 reviews
.67 km away
New Zealand Maori Arts and Crafts Institute
123 reviews
.71 km away
Traveller (271)
Room & Suite (245)
Dining (42)
Pool & Beach (19)
Business Centre & Event Rooms (3)
Reviews (1,015)
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All reviewsthermal villageshuttle buste puiawhakarewarewa maoriroom servicegeothermal areabuffet dinnerthermal reservefree wifisulphur smellstandard roomheated poolcomfortable hotelhot springsstayed here for nightstown centreminute drive
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1 - 5 of 943 reviews
Reviewed yesterday via mobile

Had a weekend here biking. Great location close to the redwoods and whakarewarewa. Good bike store room. Friendly staff and welcome. The room was clean and tidy, and revamped compared to the older exterior. The bathroom is dated and the fittings stained due to the...More

Thank poppy500NZ
Hotel's Favourite
Reviewed 6 days ago via mobile

My wife described our 2 night stay as sleeping in clouds. We were comfortable, happy and relaxed. My daughter enjoyed the stroll we took into the city centre. Holiday inn has to be on your top choice to stay if in Rotorua. Customer service was...More

Thank samisonit2018
Response from MaureenG1170, Operations Manager at Holiday Inn RotoruaResponded 3 days ago

Hi samisonit2018 Sounds like you enjoyed some great family time with us at Holiday Inn. I hope we can welcome you back again in the warmer months. Regards Maureen

Reviewed 1 week ago via mobile

We stayed here for 2 nights in a “geothermal view” room that overlooks a couple of steam vents but also overlooks the pool and spa. The only issue with this was you could hear everyone in the pool playing and yelling etc. Luckily after 10.30pm...More

Thank Lauren M
Response from MaureenG1170, Operations Manager at Holiday Inn RotoruaResponded 1 week ago

Hi Lauren M Thanks for taking the time to share your experience. I'm sorry the noise from the pool disturbed your rest, we have been reviewing feedback such as yours and are reducing the pool opening hours a little to see if we can reduce...More

Reviewed 1 week ago

We stayed at Holiday Inn Rotorua for 1 night ,The staff were friendly and helpful the service was great.We had a fire alarm go off and the building had to be evacuated for safety reasons and guests assembled outside ,we were given a card with...More

Thank neilandvicki2018
Response from MaureenG1170, Operations Manager at Holiday Inn RotoruaResponded 1 week ago

Hi neilandvicki2018 Thanks for choosing to spend your anniversary with us. We appreciate your understanding of the Fire Alarm, luckily there was not a fire in this instance, we treat any activation as a fire event until the Fire Service clear the building. Regards Maureen

Reviewed 2 weeks ago via mobile

Enjoyed the hotel. A little bit mousey. Restaurant great on site and a little shop. Great pool area. Restaurant pricey. Great room, clean and tidy and modern. Great price. Tv quite small. Would come back but probably not be on the bottom floor.

Thank bergengellcounse2018
Response from Maureen G, Operations Manager at Holiday Inn RotoruaResponded 2 weeks ago

Hi bergengellcounse2018 Thanks for choosing Holiday Inn for your visit to Rotorua. The higher floor rooms have some great views of the city and lake or the Whakarewarewa Living Village and geothermal valley, definitely worthwhile. Regards Maureen

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Questions & Answers
Ask a question
9 January 2017|
AnswerShow all 3 answers
Response from Chris P | Reviewed this property |
reservations@holidayinnrotorua co nz
12 December 2016|
AnswerShow all 6 answers
Response from pjf2015 | Reviewed this property |
No microwave in the room
26 October 2016|
AnswerShow all 2 answers
Response from Kent B | Property representative |
Hi Dudeottawa, thank you for your question, Our Outdoor spa pools are free to use, and are open from 0630 - 2230 daily. Generally they are kept about a temperature of 36 degrees centigrade, and the swimming pool ranges... More
Room Tips
"Ask for the 5th floor with balcony"
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"Ask for a floor high up and pay the extra"
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"Be away from the lifts"
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"rooms with views to the thermal village"
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