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Holiday Inn Rotorua

939 reviews
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Traveller (251)
Room & Suite (158)
Dining (29)
Overview
  • Excellent29%
  • Very good47%
  • Average20%
  • Poor3%
  • Terrible1%
Travellers talk about
“thermal village”(26 reviews)
“shuttle bus”(15 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Offers from Holiday Inn Rotorua
Special Offer: Book Direct and Save
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Reviews (939)Write a Review
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All reviewsthermal villagewhakarewarewa maorishuttle buste puialiving maori villagebuffet dinnerroom servicethermal reservegeothermal areafree wifitour groupsheated poolsulphur smellstandard roomcomfortable hotelhot springstown centre
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1 - 5 of 872 reviews
Reviewed 5 days ago via mobile

Lovely hotel, right next to geyshers and Maori centre. Shuttle bus takes you back into town where there is a beautiful eating area. No chance of staying out late, as you're back at 9pm! Nice atmosphere though xxx

Thank EssexHamish
Response from Kent B, General Manager at Holiday Inn RotoruaResponded 4 days ago

Hi Hamish, Thank you for your review, thanks, Kent

Hotel's Favourite
Reviewed 2 weeks ago

We have stayed at the Holiday Inn Rotorua at least a half dozen times over the past 3-4 years (most recently in July 2017). Each visit has been very good in the critical elements. The beds are excellent -- firm but soft enough on top...More

Thank stlamc
Response from Maureen G, Rooms Division Manager at Holiday Inn RotoruaResponded 2 weeks ago

Hi Stlamc Thanks for your thorough review. It's disappointing that you didn't find the fruit salad or danishes, both of which are on the buffet daily. I hope we can welcome you back to try our new a la carte menu which will be in...More

Reviewed 1 week ago via mobile

Great first stop on our visit to New Zealand. Staff very friendly and helpful. Breakfast buffet had a huge assortment of foods to include fried rice, curry and spaghetti in addition to all the typical breakfast foods. Heated pool was a welcome sight at the...More

Thank KathiW100
Response from Maureen G, Operations Manager at Holiday Inn RotoruaResponded 2 days ago

Hi KathiW100 Rotorua is a great place to start any journey around New Zealand. I hope you have a great trip and leave yourself some time to just relax. Kind Regards Maureen

Reviewed 1 week ago via mobile

We booked at the last minute and still got a wonderful, spacious and clean room. The staff are amazing as usual. Great amenities with an awesome pool and jacuzzi! Really a great experience and perfect location! The restaurant is especially worth visiting - even though...More

Thank Roz M
Response from Maureen G, Rooms Division Manager at Holiday Inn RotoruaResponded 1 week ago

Hi Roz M Thanks for your great feedback on your recent stay. We are lucky to have many great staff like Vlad & Angela and I will share your feedback with them. Thanks Maureen

Reviewed 1 week ago via mobile

The Holiday Inn brand has always implied tacky roadside motel to me. Boy, have they changed that image! I took a chance on it, based on photos, location and amenities. We were delighted by what we found. The thermal heated pool is large enough for...More

Thank iflytoga
Response from Maureen G, Rooms Division Manager at Holiday Inn RotoruaResponded 1 week ago

Hi iflytoga Thanks for giving Holiday Inn a chance to show you we have evolved. I hope you give us an oportunity to welcome you to another IHG Hotel soon. Regards Maureen

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$121 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Rotorua
#14 Luxury Hotel in Rotorua
#21 Family Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Rotorua
#14 Luxury Hotel in Rotorua
#21 Family Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (251)
Room & Suite (158)
Dining (29)
Pool & Beach (11)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
pandmg
9 January 2017|
AnswerShow all 3 answers
Response from Chris P | Reviewed this property |
reservations@holidayinnrotorua co nz
1
Vote
rajuldoctor
12 December 2016|
AnswerShow all 6 answers
Response from pjf2015 | Reviewed this property |
No microwave in the room
0
Votes
dudeottawa
26 October 2016|
AnswerShow all 2 answers
Response from Kent B | Property representative |
Hi Dudeottawa, thank you for your question, Our Outdoor spa pools are free to use, and are open from 0630 - 2230 daily. Generally they are kept about a temperature of 36 degrees centigrade, and the swimming pool ranges... More
0
Votes
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123
Room Tips
"choose the room near the swimming pool if you like to swim."
Read review
"Go for a room with a view, otherwise you are overlooking other hotels and a car park"
Read review
"View back towards Whakarewarewa might be nice."
Read review
"Higher floor have an excellent view of Rotorua"
Read review
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