We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Rotorua

Save
Share
Traveller (279)
Room & Suite (180)
Dining (28)
Overview
Go to hotel website
10 Tryon Street, Rotorua 3201 New Zealand See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
Additional information
Go to hotel website
Offers from Holiday Inn Rotorua
Special Offer: Book Direct and Save
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"},"scriptFlags":null}
Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$98.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Rotorua hotels with availability
{"BOOKING_FEATURES": ["META_ABSOLUTE_PRICING","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "62f44412a3ab447eb451f6fe7c789758", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":257505,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78348579],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":10,"year":2018},"checkout":{"day":29,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":100,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"62f44412a3ab447eb451f6fe7c789758","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":127,"lowestMetaPrice":98,"additionalPartner":false,"highestMetaPriceDisplay":127,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":127,"lowestMetaPrice":98,"highestMetaPriceDisplay":127,"hotelName":"Holiday Inn Rotorua","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjYyZjQ0NDEyYTNhYjQ0N2ViNDUxZjZmZTdjNzg5NzU4IiwiQUlLIjoiZDNiOTNkMjI3OTExNDg2MWFmMDllOGE0MWU5YzI5NzAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "28/10/2018", "checkOut": "29/10/2018", "lowestPrice": "US$98", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78348579":"PricelineIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,032)
Filter reviews
959 results
Traveller rating
296
428
182
38
15
Traveller type
Time of year
LanguageEnglish
More languages
296
428
182
38
15
Show reviews that mention
All reviews thermal village shuttle bus te puia whakarewarewa maori room service geothermal area buffet dinner thermal reserve free wifi sulphur smell standard room heated pool comfortable hotel hot springs stayed here for nights town centre minute drive
FilterEnglish
Updating list...
1 - 5 of 959 reviews
Reviewed 2 days ago

As my previous review noted, I've been coming here since I was a kid, so I will always have a fondness for this hotel. So, it's with some regret I can only give a 3/5 rating right now. I was upgraded I think 2 room...More

Thank ddnz
Response from MaureenG1170, Operations Manager at Holiday Inn RotoruaResponded 2 days ago

Hi ddnz Thanks for taking the time to share your experiences, both good and bad. We appreciate that you have given us some specific feedback that we can address. Regards Maureen

Hotel's Favourite
Reviewed 14 September 2018 via mobile

My wife described our 2 night stay as sleeping in clouds. We were comfortable, happy and relaxed. My daughter enjoyed the stroll we took into the city centre. Holiday inn has to be on your top choice to stay if in Rotorua. Customer service was...More

Thank samisonit2018
Response from MaureenG1170, Operations Manager at Holiday Inn RotoruaResponded 4 weeks ago

Hi samisonit2018 Sounds like you enjoyed some great family time with us at Holiday Inn. I hope we can welcome you back again in the warmer months. Regards Maureen

Reviewed 6 days ago via mobile

The staff are very friendly and accommodating. Rang up in advance to enquire about early check in & they were so helpful and met all our needs. The room was extremely tidy and bed super comfy, the shower/bath an added bonus as. Lovely view of...More

Thank MoonChld
Response from MaureenG1170, Operations Mnaager at Holiday Inn RotoruaResponded 5 days ago

Hi MoonChld I'm pleased our Team were able to assist you with your requirements. We are lucky to have the great views of Whakarewarewa Village and the Redwoods Forest but also access to geothermal energy which allows us to have the pool at a comfortable...More

Reviewed 1 week ago via mobile

We recently stayed for one night on our trip north. We usually stay in holiday inn express on our overseas trips and we really enjoyed staying in a regular holiday inn! Our room was fabulous, great view, staff were friendly and easily dealt with a...More

Thank sunchaserbb
Response from MaureenG1170, Operations Manager at Holiday Inn RotoruaResponded 5 days ago

Hi Sunchaserbb Thanks for choosing Holiday Inn, it's always great to read that a guest who like our other brands also likes what we offer at Holiday Inn. Kind Regards Maureen

Reviewed 1 week ago via mobile

We stayed 3 nights at the Holiday Inn Rotorua and it is for me one of the best hotel I have been to with children. Extremely welcoming and accomodating with little ones, staff were very friendly and helpful. The rooms are clean and spacious, the...More

Thank Sonia M
Response from MaureenG1170, Operations Manager at Holiday Inn RotoruaResponded 6 days ago

Hi Sonia We appreciate you taking the time to recognise the service you received from a number of our staff. Thanks Maureen

View more reviews
About
Description
Holiday Inn Rotorua is a modern hotel overlooking the Whakarewarewa Thermal Reserve and Historical Village. It features: • A free to use heated swimming pool and health club. • Free parking. • Kids Eat and Stay Free. More (Up to 2 children under 12.) • Free Wifi. The air-conditioned rooms of Holiday Inn Rotorua offer a modern design and cable TV with free movies and 2 children's channels. Tea and coffee making facilities are provided. The award winning Chapman’s Restaurant and Bar offers an a la carte menu, and buffet, and serves contemporary New Zealand cuisine, matched with a fine wine selection. Room service is available 24/7. The Rotorua Holiday Inn is situated close to all the city's attractions and offers free shuttle pickup from the Rotorua Tourism Information Centre. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Onsen
,
Luxury
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Luxury
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
203
Price range
US$81 - US$200 (Based on Average Rates for a Standard Room)
Formerly known as
Heritage Rotorua
Also Known As
Holiday Inn Rotorua Hotel Rotorua
,
Heritage Hotel Rotorua
,
Rotorua Heritage Hotel
Location
New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Luxury
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
203
Price range
US$81 - US$200 (Based on Average Rates for a Standard Room)
Formerly known as
Heritage Rotorua
Also Known As
Holiday Inn Rotorua Hotel Rotorua
,
Heritage Hotel Rotorua
,
Rotorua Heritage Hotel
Location
New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Photos
Traveller (279)
Room & Suite (180)
Dining (28)
Pool & Beach (11)
Business Centre & Event Rooms (1)
Nearby
Nearby HotelsSee all 90 nearby hotels
Apollo Hotel Rotorua
178 reviews
.08 km away
Alpin Motel and Conference Centre
309 reviews
.19 km away
Greenview Motel
100 reviews
.27 km away
Birchwood Spa Motel
115 reviews
.28 km away
Nearby RestaurantsSee all 277 nearby restaurants
Ciabatta Cafe and Bakery
635 reviews
1.18 km away
Urbano Bistro
947 reviews
1.40 km away
Chapmans Restaurant
166 reviews
.02 km away
Mr Yakitori
84 reviews
.33 km away
Nearby AttractionsSee all 200 nearby attractions
Redwoods Treewalk
790 reviews
1.43 km away
Te Puia
4,654 reviews
.67 km away
Whakarewarewa - The Living Maori Village
2,118 reviews
.13 km away
New Zealand Maori Arts and Crafts Institute
123 reviews
.71 km away
Questions & Answers
Ask a question
pandmg
9 January 2017|
AnswerShow all 3 answers
Response from Chris P | Reviewed this property |
reservations@holidayinnrotorua co nz
0
Votes
rajuldoctor
12 December 2016|
AnswerShow all 6 answers
Response from pjf2015 | Reviewed this property |
No microwave in the room
0
Votes
dudeottawa
26 October 2016|
AnswerShow all 2 answers
Response from Kent B | Property representative |
Hi Dudeottawa, thank you for your question, Our Outdoor spa pools are free to use, and are open from 0630 - 2230 daily. Generally they are kept about a temperature of 36 degrees centigrade, and the swimming pool ranges... More
0
Votes
Room Tips
"Great pool for the kids and reasonable pricing"
angelaradonich
3 weeks ago
Read review
"Ask for the 5th floor with balcony"
neilandvicki2018
8 Sep 2018
Read review
"Ask for a floor high up and pay the extra"
SandyR684
6 Aug 2018
Read review
"Be away from the lifts"
JerryC722
3 Aug 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing