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Holiday Inn Rotorua

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Traveller (256)
Room & Suite (170)
Dining (27)
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Overview
  • Excellent29%
  • Very good48%
  • Average19%
  • Poor3%
  • Terrible1%
Travellers talk about
“thermal village”(26 reviews)
“shuttle bus”(20 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Offers from Holiday Inn Rotorua
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (972)
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272
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272
403
179
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14
Show reviews that mention
All reviewsthermal villageshuttle buswhakarewarewa maorite puiaroom servicegeothermal areabuffet dinnerthermal reservefree wifisulphur smellstandard roomheated poolcomfortable hotelhot springsstayed here for nightstown centrethermal pools
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1 - 5 of 904 reviews
Reviewed 3 days ago

We recently stayed here for two nights. The room was a good size, clean and comfortable. There's a wardrobe but no other real storage space so we lived out of our suitcases which wasn't too much of an issue for two nights. The staff are...More

Thank Elaine R
Hotel's Favourite
Reviewed 5 February 2018

We have stayed at the Holiday Inn Rotorua at least a half dozen times over the past 3-4 years (most recently in July 2017). Each visit has been very good in the critical elements. The beds are excellent -- firm but soft enough on top...More

2  Thank stlamc
Response from Maureen G, Rooms Division Manager at Holiday Inn RotoruaResponded 7 February 2018

Hi Stlamc Thanks for your thorough review. It's disappointing that you didn't find the fruit salad or danishes, both of which are on the buffet daily. I hope we can welcome you back to try our new a la carte menu which will be in...More

Reviewed 1 week ago

We recently stayed in an interconnecting room at the Holiday Inn, we arrived late and were welcomed by friendly reception team. We were able to still have dinner in the lobby bar, Nirmal and Vlad were very friendly and helpful. Buffet breakfast was great value...More

Thank Kerry-lee C
Response from Maureen G, Operations Manager at Holiday Inn RotoruaResponded 4 days ago

Hi Kerry-Lee Thanks for choosing Holiday Inn for your visit to Rotorua and for taking the time to provide feedback. It's always great to read reviews where our Team have gone beyond our guest's expectations. We look forward to welcoming you back again. Regards Maureen

Reviewed 2 weeks ago

The hotel had a shuttle but the information about using it was very vague and it seemed as though there was every chance that it could be full on the return journey. The wifi was good. It had a pool which was nice. A lovely...More

Thank 186338travel
Response from Maureen G, Operations Manager at Holiday Inn RotoruaResponded 2 weeks ago

Hi 186338travel Thanks for reviewing your stay with us at Holiday Inn Rotorua. I'm sorry the information about our complimentary shuttle wasn't clear. We operate between the Hotel and Visitor I site daily from 8 am until 9pm. The Van leaves the Hotel on the...More

Reviewed 2 weeks ago

Spent one night at the Holiday Inn Rotorua and overall it was a very pleasant stay. The hotel is situated right next to a Maori village, which was convenient. It has lots of parking on site. The room we had was super spacious and the...More

Thank Alwaystravelling3
Response from Maureen G, Operations Manager at Holiday Inn RotoruaResponded 2 weeks ago

Hi Alwaystravelling3 Thanks for your thorough review. It sounds like you had time to experience most of our facilities. Talk to any local and we all say 'you won't notice the sulphur after a few days' unfortunately some people seem to be more aware of...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$92 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Rotorua
#21 Family Hotel in Rotorua
#23 Luxury Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Rotorua
#21 Family Hotel in Rotorua
#23 Luxury Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (256)
Room & Suite (170)
Dining (27)
Pool & Beach (10)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
pandmg
9 January 2017|
AnswerShow all 3 answers
Response from Chris P | Reviewed this property |
reservations@holidayinnrotorua co nz
1
Vote
rajuldoctor
12 December 2016|
AnswerShow all 6 answers
Response from pjf2015 | Reviewed this property |
No microwave in the room
0
Votes
dudeottawa
26 October 2016|
AnswerShow all 2 answers
Response from Kent B | Property representative |
Hi Dudeottawa, thank you for your question, Our Outdoor spa pools are free to use, and are open from 0630 - 2230 daily. Generally they are kept about a temperature of 36 degrees centigrade, and the swimming pool ranges... More
0
Votes
Room Tips
"Choose rooms with thermal view"
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"Ask for a room in the modern extension"
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"Ask for room with Geothemal valley view"
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"3rd floor or higher would be nice and quiet"
Read review
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