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Holiday Inn Rotorua

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Traveller (266)
Room & Suite (177)
Dining (28)
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Overview
  • Excellent29%
  • Very good48%
  • Average19%
  • Poor3%
  • Terrible1%
Travellers talk about
“thermal village”(26 reviews)
“shuttle bus”(20 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Holiday Inn Rotorua
Special Offer: Book direct & get 10% off
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Offers from Holiday Inn Rotorua
Special Offer: Book direct & get 10% off
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (980)
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910 results
Traveller rating
274
405
179
37
15
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LanguageEnglish
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274
405
179
37
15
Show reviews that mention
All reviewsthermal villageshuttle buswhakarewarewa maorite puiaroom servicebuffet dinnergeothermal areathermal reservefree wifisulphur smellstandard roomhot springsheated poolcomfortable hotelstayed here for nightsminute drivetown centre
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1 - 5 of 910 reviews
Hotel's Favourite
Reviewed 2 weeks ago via mobile

We are a local family who decided to treat ourselves while we had some work done at our house. There was a great deal going which included breakfast - we stayed Saturday and Sunday nights. The hotel was busy on Saturday night but rather quiet...More

Thank KPwhanau
Response from Maureen G, Operations Manager at Holiday Inn RotoruaResponded 2 weeks ago

Hi KPwhanau Thanks for choosing to stay with us, I trust the work at home is progressing. We love welcoming locals to Chapman's so don't wait until you need accommodation to come back again. Regards Maureen

Reviewed 4 weeks ago via mobile

When you are travelling to the other side is the World, it's nice to stay in a familiar brand. The Holiday Inn Rotorua front desk were particularly helpful during my stay, with special thanks to Richard whom went above & beyond to make sure we...More

Thank Richard G
Response from Maureen G, Operations Manager at Holiday Inn RotoruaResponded 4 weeks ago

Hi Richard G What a way to start my week. Thanks for your comments regarding the hotel and Richard, one of our hard working Duty Managers. I hope that the rest of your trip was as enjoyable. Kind Regards Maureen

Reviewed 4 weeks ago

Due to heavy rains and flooding cancelling many of our planned activities in the Rotorua area, we ended up spending much more time in the Holiday Inn than anticipated. However, this turned out to be a reasonably pleasant experience, and also one of the best...More

Thank Nathan_Aguiar
Response from Maureen G, Operations Manager at Holiday Inn RotoruaResponded 4 weeks ago

Hi Nathan_Aguiar Autumn weather in NZ can be unpredictable, I'm pleased you were able to relax and just enjoy the down time. I hope you experienced some of our crisp clear days later in your journey. Regards Maureen

Reviewed 14 May 2018 via mobile

I work as a tour bus driver and have stayed at most hotels in New Zealand. Holiday inn Rotorua is a favourite. Although located just a little bit out of town they have a free shuttle bus so no issues there. The beds are incredibly...More

Thank louis2010
Response from Maureen G, Operations Manager at Holiday Inn RotoruaResponded 4 weeks ago

Hi Louis2010 It's always great to get reviews from regular travelers, we appreciate that you have taken the time to provide a review. I hope we see you next time you are passing through. Thanks Maureen

Reviewed 14 May 2018

We stopped at this hotel for a couple of nights on our way to Wellington. Located close to the hot springs but far away from pretty much everything else, the place is unwelcoming and boring. From the gigantic, badly lit and impersonal lobby to the...More

Thank TheStylishFrenchie
Response from Maureen G, Operations Manager at Holiday Inn RotoruaResponded 15 May 2018

Hi TheStylishFrenchie I'm sorry that the Holiday Inn Rotorua did not meet your requirements for location or ambiance. Many visitors to Rotorua do not choose to stay in the busy central area of town and our location adjacent to the Whakarewarewa Thermal Valley and Redwoods...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$73 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Rotorua
#21 Family Hotel in Rotorua
#22 Luxury Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$73 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Rotorua
#21 Family Hotel in Rotorua
#22 Luxury Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (266)
Room & Suite (177)
Dining (28)
Pool & Beach (11)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
pandmg
9 January 2017|
AnswerShow all 3 answers
Response from Chris P | Reviewed this property |
reservations@holidayinnrotorua co nz
1
Vote
rajuldoctor
12 December 2016|
AnswerShow all 6 answers
Response from pjf2015 | Reviewed this property |
No microwave in the room
0
Votes
dudeottawa
26 October 2016|
AnswerShow all 2 answers
Response from Kent B | Property representative |
Hi Dudeottawa, thank you for your question, Our Outdoor spa pools are free to use, and are open from 0630 - 2230 daily. Generally they are kept about a temperature of 36 degrees centigrade, and the swimming pool ranges... More
0
Votes
Room Tips
"Ask for one away from the car park and in the new building"
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"don't bother getting a room with a balcony, not very nice"
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"Choose rooms with thermal view"
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"Ask for a room in the modern extension"
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