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Holiday Inn Rotorua

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Traveller (267)
Room & Suite (211)
Dining (35)
Ratings and reviews
Certificate of Excellence
  • Excellent29%
  • Very good48%
  • Average19%
  • Poor3%
  • Terrible1%
Travellers talk about
“thermal village”(26 reviews)
“shuttle bus”(20 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
4 Star Hotel
Holiday Inn Rotorua is a modern hotel overlooking the Whakarewarewa Thermal Reserve and Historical Village. It features: • A free to use heated swimming pool and health club. • Free parking. • Kids Eat and Stay Free. (Up to 2 children under 12.) • Free Wifi. The air-conditioned rooms of...
Offers from Holiday Inn Rotorua
Special Offer: 10% off on your rate
Hotel deals
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Location and contact
10 Tryon Street, Rotorua 3201, New Zealand
Hotel website
7.6 km to Rotorua Airport
24 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Reviews (991)
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921 results
Traveller rating
279
411
179
37
15
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LanguageEnglish
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279
411
179
37
15
Show reviews that mention
All reviewsthermal villageshuttle buswhakarewarewa maorite puiaroom servicebuffet dinnerthermal reservegeothermal areafree wifisulphur smellstandard roomhot springsheated poolcomfortable hotelstayed here for nightsminute drivetown centre
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1 - 5 of 921 reviews
Reviewed yesterday

Our trip was very good. We stayed for 3 days and were very happy with the hotel. It was modern and neat. The outdoor pool was great as we went in Winter we weren't sure if it would be warm enough but it definately was....More

Thank Rachel G
Hotel's Favourite
Reviewed 5 June 2018 via mobile

We are a local family who decided to treat ourselves while we had some work done at our house. There was a great deal going which included breakfast - we stayed Saturday and Sunday nights. The hotel was busy on Saturday night but rather quiet...More

Thank KPwhanau
Response from Maureen G, Operations Manager at Holiday Inn RotoruaResponded 7 June 2018

Hi KPwhanau Thanks for choosing to stay with us, I trust the work at home is progressing. We love welcoming locals to Chapman's so don't wait until you need accommodation to come back again. Regards Maureen

Reviewed 3 days ago

The hotel was neat and well presented. The room was comfortable, fairly standard hotel room. Fantastic pool & spa, heated by the thermal activity of the area - it was cold when we were there and the pool was so toasty and warm, definately a...More

Thank Fun_to_roam
Response from Maureen G, Manager at Holiday Inn RotoruaResponded 2 days ago

Hello Fun_to_roam, Well firstly thank you very much for your raving review of the Holiday Inn Rotorua. We are happy to hear you enjoyed the hotel facilities and were able to have a nice warm swim in our heated pool on a cold winters evening....More

Reviewed 4 days ago via mobile

A very family friendly hotel. Thermal pool was a big hit with the kids, rooms were spacious and comfortable. I would not bother with the hotel restaurant breakfast though - very expensive (even with the kids eating for free) and the food was not very...More

Thank KiriNZ47
Reviewed 5 days ago via mobile

We'd like to recommend the Holiday Inn. Located in the brilliant location of Rotorua with many exciting and intriguing activities the Inn provided a very comfortable, and fairly well appointed and contemporary facilities and surrounds. The only draw-back was that all meals were over-priced by...More

Thank stephensimpson1986
Response from Maureen G, Manager at Holiday Inn RotoruaResponded 2 days ago

Hello stephensimpson1986 Wow thank you for a great review and really sharing your experience with us. Our location is key and we love the view of the Whakarewarewa village with is only next door. We are glad you were able to enjoy and have a...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Wheelchair Access
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$70 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Rotorua
#21 Family Hotel in Rotorua
#22 Luxury Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$70 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Rotorua
#21 Family Hotel in Rotorua
#22 Luxury Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (267)
Room & Suite (211)
Dining (35)
Pool & Beach (15)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
pandmg
9 January 2017|
AnswerShow all 3 answers
Response from Chris P | Reviewed this property |
reservations@holidayinnrotorua co nz
1
Vote
rajuldoctor
12 December 2016|
AnswerShow all 6 answers
Response from pjf2015 | Reviewed this property |
No microwave in the room
0
Votes
dudeottawa
26 October 2016|
AnswerShow all 2 answers
Response from Kent B | Property representative |
Hi Dudeottawa, thank you for your question, Our Outdoor spa pools are free to use, and are open from 0630 - 2230 daily. Generally they are kept about a temperature of 36 degrees centigrade, and the swimming pool ranges... More
0
Votes
Room Tips
"It is great to have a view of the pool and outdoor area."
Read review
"Ask for one away from the car park and in the new building"
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"don't bother getting a room with a balcony, not very nice"
Read review
"Choose rooms with thermal view"
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