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Holiday Inn Rotorua

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Traveller (267)
Room & Suite (211)
Dining (35)
Overview
  • Excellent29%
  • Very good48%
  • Average19%
  • Poor3%
  • Terrible1%
Travellers talk about
“thermal village”(27 reviews)
“shuttle bus”(21 reviews)
“te puia”(51 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Rotorua
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Rotorua
Special Offer: Book Direct and Save
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,004)
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933 results
Traveller rating
282
418
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38
15
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282
418
180
38
15
Show reviews that mention
All reviewsthermal villageshuttle buste puiawhakarewarewa maoriroom servicegeothermal areabuffet dinnerthermal reservefree wifisulphur smellstandard roomheated poolcomfortable hotelhot springsstayed here for nightstown centreminute drive
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1 - 5 of 933 reviews
Reviewed 3 days ago via mobile

It was great having to spend our weekend in this hotel. They let us check in an hour early and the accommodating receptionist was so friendly and even gave my 8 year old daughter a goodie bag as a welcome. Our room was clean and...More

Thank Jmtebia
Response from Maureen G, Operations Manager at Holiday Inn RotoruaResponded 2 days ago

Hi Jmtebia I'm glad you enjoyed your weekend and we look forward to welcoming you back again. Regards Maureen

Hotel's Favourite
Reviewed 8 April 2018

Spent one night at the Holiday Inn Rotorua and overall it was a very pleasant stay. The hotel is situated right next to a Maori village, which was convenient. It has lots of parking on site. The room we had was super spacious and the...More

2  Thank Alwaystravelling3
Response from Maureen G, Operations Manager at Holiday Inn RotoruaResponded 9 April 2018

Hi Alwaystravelling3 Thanks for your thorough review. It sounds like you had time to experience most of our facilities. Talk to any local and we all say 'you won't notice the sulphur after a few days' unfortunately some people seem to be more aware of...More

Reviewed 4 days ago via mobile

Booked holiday inn for a getaway weekend as we’ve been sleep deprived as new parents. Arrived at night and it was actually slightly underwhelming... it looked run down and there was dust all over the entrance as you come into the room. We booked standard...More

Thank jennifercyj
Response from Maureen G, Operations Manager at Holiday Inn RotoruaResponded 2 days ago

Hi Jennifercyj I'm sorry your weekend away was disappointing, I remember how important sleep is when you have a baby. Please feel free to send me a screen shot of the bed information as we strive to ensure all third party websites show a true...More

Reviewed 1 week ago

The only chain hotel within the area I believe. The hotel is spacious compares to others. There is a heated pool within the hotel which seems very popular, you can spend sometime there. The room is clean, and the service is fair (at breakfast). It...More

Thank Makalo L
Response from Maureen G, Operations Manager at Holiday Inn RotoruaResponded 6 days ago

Hi Makalo L Thanks for your review. Being able to stay with an International Brand when travelling abroad comes with an expectation of service and facilities. We are pleased to have met these for you. Regards Maureen

Reviewed 1 week ago via mobile

A little far from the city centre, the complimentary shuttle made up for the distance. The hotel even dropped us at 7.30 am to be able to catch the Hobbiton tour from the city centre. The hot water pool is simply terrific. I think it...More

Thank Nandini K
Response from Maureen G, Operations Manager at Holiday Inn RotoruaResponded 1 week ago

Hi Nandini K It was great to read that our staff arranged an extra shuttle to assist you in joining your day tour. We utilise geothermal energy to heat our pool, spas, and guest room hot water, however the water in the pool is chlorinated...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Wheelchair Access
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$72 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Rotorua
#19 Luxury Hotel in Rotorua
#21 Family Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$72 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Rotorua
#19 Luxury Hotel in Rotorua
#21 Family Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (267)
Room & Suite (211)
Dining (35)
Pool & Beach (15)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
pandmg
9 January 2017|
AnswerShow all 3 answers
Response from Chris P | Reviewed this property |
reservations@holidayinnrotorua co nz
0
Votes
rajuldoctor
12 December 2016|
AnswerShow all 6 answers
Response from pjf2015 | Reviewed this property |
No microwave in the room
0
Votes
dudeottawa
26 October 2016|
AnswerShow all 2 answers
Response from Kent B | Property representative |
Hi Dudeottawa, thank you for your question, Our Outdoor spa pools are free to use, and are open from 0630 - 2230 daily. Generally they are kept about a temperature of 36 degrees centigrade, and the swimming pool ranges... More
0
Votes
Room Tips
"Ask for a floor high up and pay the extra"
Read review
"Be away from the lifts"
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"rooms with views to the thermal village"
Read review
"Ask for a room away from the pool area as it gets a bit noisy."
Read review
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