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All reviews thermal village shuttle bus te puia whakarewarewa maori room service geothermal area buffet dinner thermal reserve free wifi sulphur smell standard room heated pool comfortable hotel hot springs stayed here for nights town centre minute drive
As my previous review noted, I've been coming here since I was a kid, so I will always have a fondness for this hotel. So, it's with some regret I can only give a 3/5 rating right now.
I was upgraded I think 2 room...More
Response from MaureenG1170, Operations Manager at Holiday Inn RotoruaResponded 2 days ago
Thanks for taking the time to share your experiences, both good and bad. We appreciate that you have given us some specific feedback that we can address.
My wife described our 2 night stay as sleeping in clouds. We were comfortable, happy and relaxed. My daughter enjoyed the stroll we took into the city centre. Holiday inn has to be on your top choice to stay if in Rotorua. Customer service was...More
Response from MaureenG1170, Operations Manager at Holiday Inn RotoruaResponded 4 weeks ago
Sounds like you enjoyed some great family time with us at Holiday Inn. I hope we can welcome you back again in the warmer months.
The staff are very friendly and accommodating. Rang up in advance to enquire about early check in & they were so helpful and met all our needs. The room was extremely tidy and bed super comfy, the shower/bath an added bonus as. Lovely view of...More
Response from MaureenG1170, Operations Mnaager at Holiday Inn RotoruaResponded 5 days ago
I'm pleased our Team were able to assist you with your requirements. We are lucky to have the great views of Whakarewarewa Village and the Redwoods Forest but also access to geothermal energy which allows us to have the pool at a comfortable...More
We recently stayed for one night on our trip north. We usually stay in holiday inn express on our overseas trips and we really enjoyed staying in a regular holiday inn! Our room was fabulous, great view, staff were friendly and easily dealt with a...More
Response from MaureenG1170, Operations Manager at Holiday Inn RotoruaResponded 5 days ago
Thanks for choosing Holiday Inn, it's always great to read that a guest who like our other brands also likes what we offer at Holiday Inn.
We stayed 3 nights at the Holiday Inn Rotorua and it is for me one of the best hotel I have been to with children. Extremely welcoming and accomodating with little ones, staff were very friendly and helpful. The rooms are clean and spacious, the...More
Thank Sonia M
Response from MaureenG1170, Operations Manager at Holiday Inn RotoruaResponded 6 days ago
We appreciate you taking the time to recognise the service you received from a number of our staff.
Holiday Inn Rotorua is a modern hotel overlooking the Whakarewarewa Thermal Reserve and Historical Village. It features: • A free to use heated swimming pool and health club. • Free parking. • Kids Eat and Stay Free. …More(Up to 2 children under 12.) • Free Wifi. The air-conditioned rooms of Holiday Inn Rotorua offer a modern design and cable TV with free movies and 2 children's channels. Tea and coffee making facilities are provided. The award winning Chapman’s Restaurant and Bar offers an a la carte menu, and buffet, and serves contemporary New Zealand cuisine, matched with a fine wine selection. Room service is available 24/7. The Rotorua Holiday Inn is situated close to all the city's attractions and offers free shuttle pickup from the Rotorua Tourism Information Centre. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Hi Dudeottawa, thank you for your question,
Our Outdoor spa pools are free to use, and are open from 0630 - 2230 daily. Generally they are kept about a temperature of 36 degrees centigrade, and the swimming pool ranges... More
Hi Dudeottawa, thank you for your question,
Our Outdoor spa pools are free to use, and are open from 0630 - 2230 daily. Generally they are kept about a temperature of 36 degrees centigrade, and the swimming pool ranges between 30 - 34 degrees centigrade depending on the time of year, we keep it warmer in winter.
Have a great day, and please reach out again if you have any further questions, Kent