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Novotel Rotorua Lakeside

2,635 reviews
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Traveller (500)
Room & Suite (216)
Dining (21)
Overview
  • Excellent30%
  • Very good46%
  • Average18%
  • Poor5%
  • Terrible1%
Travellers talk about
“eat street”(174 reviews)
“great location”(256 reviews)
“atlas restaurant”(36 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
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Reviews (2,635)Write a Review
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2,461 results
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784
1,051
459
122
45
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784
1,051
459
122
45
Show reviews that mention
All reviewseat streetgreat locationatlas restaurantlake viewjunior suitemini barrestaurants and barsbuffet breakfastthermal poolsfree internetnew zealandsulphur smellpolynesian spaaccorgymlakesidecomputers
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1 - 5 of 2,461 reviews
Reviewed yesterday

Staying at Novotel had breakfast in the package and went down at 8.30 am - no staff to be seen to log customers in - ALL the tables were dirty and had not been cleared and cleaned - staff were then seen moving open bottles...More

Thank chris2pherclark
Reviewed yesterday

Lovely hotel with guest parking. Thermal pool and Jacuzzi well worth a visit. Environmentally friendly hotel , there were recycling bins in room. Great service. Great room with all amenities. Great location

Thank dmorris29
Reviewed yesterday

Excellent location adjacent to "Eat Street". Our Superior room was very comfortable with excellent air conditioning and ample seating. Good shower and toiletries. Recommend you book a Lakeside room for a quiet night's sleep.

Thank john_ivycottage
Reviewed 2 days ago via mobile

The location of the hotel is by the lake & close to all restaurant & amenities. The room is spacious but unfortunately the bed was not good at all. Parking is a bit of the problem. The view of the lake from the room.More

Thank Cheers142
Response from Edward J, General Manager at Novotel Rotorua LakesideResponded yesterday

Dear Cheers142, Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. I am sorry to hear the bed did not meet your expectations though. We are in the process of replacing the beds, so, hopefully you'll have...More

Reviewed 2 days ago via mobile

We visited Rotorua at the start of February and stayed at the Novotel Lakeside for 4 nights. The hotel is very close to the lake as well as Eat Streat so is in an ideal spot in Rotorua. The rooms were very good with the...More

Thank jollys99
Response from Edward J, General Manager at Novotel Rotorua LakesideResponded yesterday

Dear jollys99, Thank you for the awesome review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$129 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Rotorua
#17 Luxury Hotel in Rotorua
#22 Family Hotel in Rotorua
#32 Romantic Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$129 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Rotorua
#17 Luxury Hotel in Rotorua
#22 Family Hotel in Rotorua
#32 Romantic Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (500)
Room & Suite (216)
Dining (21)
Pool & Beach (21)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
melaniecG9716QY
8 April 2017|
AnswerShow all 6 answers
Response from madeit2010 | Reviewed this property |
Hi 302, just ask for lakeside 😊
1
Vote
DonnaZ414
31 October 2016|
AnswerShow all 2 answers
Response from Kym L | Reviewed this property |
yes
1
Vote
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1234
Room Tips
"Some rooms have connecting doors so beware noise can come through."
Read review
"I'd ask for a room away from the elevators. Room 110 was fairly quiet, but the view wasn't..."
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"Do not stay here."
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"Lakeview room best"
Read review
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