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Prince's Gate Hotel

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Traveller (352)
Room & Suite (248)
Dining (95)
Ratings and reviews
Certificate of Excellence
  • Excellent40%
  • Very good30%
  • Average18%
  • Poor7%
  • Terrible5%
Travellers talk about
“historic hotel”(28 reviews)
“hot pools”(60 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Concierge
Spa
Wheelchair Access
Conference Facilities
4 Star Hotel
The Princes Gate Hotel, the ideal accommodation whilst staying in Rotorua. The most famous Hotel in Rotorua built in 1897. This timeless, beautiful hotel is privately owned and operated. Our hotel rooms offer style and sophistication that depict a bygone era. The Princes Gate Hotel is...
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Location and contact
1057 Arawa Street, Rotorua 3010, New Zealand
6 km to Rotorua Airport
114 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (931)
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Traveller rating
339
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50
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339
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161
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All reviewshistoric hotelhot poolsgovernment gardensdesigner roomhigh teadinner showmain buildingnew zealandrotorua museumsmall roompolynesian spalounge areacentral locationeat streetcabaretsuiteyesteryear
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1 - 5 of 882 reviews
Reviewed 5 days ago

The rooms are tired and need updating but our teenagers loved the WiFi access. The location is ideal and staff was helpful when we had issues with the TV and small ants in the room. It has the charming old time style but it really...More

Thank Geeta D
Response from Phila987, General Manager at Prince's Gate HotelResponded 3 days ago

Good morning Geeta. Thank you for staying with us and for your feedback - greatly appreciated. Since taking over the management of the hotel just over two years ago, the new owner has invested heavily in upgrading facilities such as the wifi, main guest lounge,...More

Reviewed 6 days ago via mobile

Rooms have alot of character and are spacious. We checked in quite late and the guy that checked us in was great. Walked us to our room and made sure we were ok. The spa and pool area was fantastic for an evening dip. Open...More

Thank Phil P
Response from Phila987, General Manager at Prince's Gate HotelResponded 3 days ago

Good morning Phil P. Thank you for staying with us and for your kind comments and feedback. So pleased you enjoyed yourself and hope you had the opportunity to visit some of the wonderful attractions available locally. Kind regards Phil Agent General Manager

Reviewed 1 week ago

we have just stayed here 6th and 7th July 2018 whilst the hotel is looking a bit tired it is very old and any renovations would cost a small fortune. although a little tired it is spotlessly clean and the staff are as good as...More

Thank stuart745
Response from Phila987, General Manager at Prince's Gate HotelResponded 1 week ago

Good morning stuart745 Thank you for staying with us and for your feedback - greatly appreciated. Since the hotel changed ownership just over two years ago, a significant refurbishment programme has been underway including new beds for all the main house rooms, new furniture, upgraded...More

Reviewed 2 weeks ago

I have always wanted to stay here so a quick overnight to Rotorua to watch the Basketball at the nearby Events Centre was a great excuse. We didn't stay in the main building but in the next door apartments. Unfortunately we didn't have enough time...More

Thank travellingbuzz
Response from Phila987, General Manager at Prince's Gate HotelResponded 2 weeks ago

Hi travellingbuzz Thank you for staying with us and for your comments - greatly appreciated. As part of our ongoing refurbishments the apartments are to get new beds, furniture and carpet. I have discussed your comment regarding the antipasto dish with my Head Chef to...More

Reviewed 2 weeks ago

We live in Rotorua but have stayed here twice (and counting) only for the reason of the hotel's charisma that doesn't fail. The style, the comfort, the romance that you are looking for are all right where the beauty lies - inside and out. We...More

Thank wanderingbite
Response from Phila987, General Manager at Prince's Gate HotelResponded 2 weeks ago

Good afternoon wanderingbite Thank you so much for staying with us again and for your kind remarks - greatly appreciated by myself and the team. We are well underway with our refurbishment programme to improve guest comfort levels whilst enhancing the historical nature of this...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$66 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Rotorua
#17 Spa Hotel in Rotorua
#25 Luxury Hotel in Rotorua
#27 Romantic Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$66 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Rotorua
#17 Spa Hotel in Rotorua
#25 Luxury Hotel in Rotorua
#27 Romantic Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (352)
Room & Suite (248)
Dining (95)
Pool & Beach (19)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
PennyW
12 December 2017|
AnswerShow all 5 answers
Response from Phila987 | Property representative |
Hi Penny yes hairdryer in every room Kind regards Phil
1
Vote
teeteeSanJose
18 June 2017|
AnswerShow all 9 answers
Response from Phila987 | Property representative |
Dear teeteeSan thank you for your question. The review you read occured at the time we took over the management of the Princes Gate Hotel back in April 2016. A professional pest control company fixed the problem and also... More
1
Vote
Ruth F
21 April 2017|
Answer
Response from Phil A | Property representative |
Dear Ruth Thank you for your message. I am unable to put a link in this feedback due to Tripadvisor guidelines. You can find contact details on our website however I am unable to post that here. It is easy to find online... More
0
Votes
Room Tips
"The Estate Rooms are slightly larger as are the Designer Rooms"
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"Only book in the new section. b"
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"We had a ground floor room to the road and it was quiet. check curtains cover the windows as street lights..."
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"Perhaps view room choices.I think they vary in size.Could not get hotel ratings to click but all very good"
Read review
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