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Prince's Gate Hotel

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Traveller (322)
Room & Suite (241)
Dining (69)
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Overview
  • Excellent40%
  • Very good30%
  • Average18%
  • Poor7%
  • Terrible5%
Travellers talk about
“historic hotel”(27 reviews)
“designer room”(12 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (901)
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325
256
157
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1 - 5 of 855 reviews
Reviewed today

Just had a night in this historic hotel, the experience was well above the average from the moment we arrived. currently having some maintenance on the exterior but everything was available, nice high tea, lovely pools, great room and staff.

Thank taupomotorsport
Reviewed 3 days ago

Clean, comfortable and friendly. In it's heyday this would have been stunning and it is still quirky but needs some TLC. Our room was small and tatty but adequate, however the walls are so thin and the floors so creaky that we were disturbed all...More

Thank soniabr
Reviewed 4 days ago via mobile

Very old hotel and operates in the old way. I wish I had tried the thermal spa but you are in full view of diners. Our room 26 is over the bar so was worrying that they might have an event. Fortunately they didn’t have...More

Thank bmarshall
Response from Phila987, General Manager at Prince's Gate HotelResponded 2 days ago

Good morning bmarshall Thank you for staying with us and for your feedback - greatly appreciated. Acknowledge your comments regarding the hot pools - we will review this to see if we can improve privacy for pool guests. Kind regards Phil Agent General Manager

Reviewed 6 days ago

I would say, it was really awesome to be able to stay is a prestigious hotel. I opted for the 1 bedroom suite rather than the Estate Room for the sake that I and my husband is able to cook our food. I enjoyed the...More

Thank Maria Teresita C
Response from Phila987, General Manager at Prince's Gate HotelResponded 4 days ago

Good morning Maria Thank you so much for staying with us and for your invaluable feedback - greatly appreciated. So pleased you enjoyed your stay and note your smile comment - this is being followed up to ensure we consistently provide l friendly and professional...More

Reviewed 1 week ago via mobile

Stayed here for 1 night on our travels around New Zealand. On arrival we were told by a lovely lady that our room wasn’t ready but we could leave our bags at reception, which we did & we then went out and enjoyed our day...More

1  Thank Damian L
Response from Phila987, General Manager at Prince's Gate HotelResponded 1 week ago

Good morning Damian Thank you for your review and kind comments - greatly appreciated and I have passed on your comments to Janice and the reception staff. Where possible we try and locate families in our family apartments to reduce the inconvenience you had with...More

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Most Booked Properties in Rotorua, New Zealand
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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$85 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Rotorua
#17 Spa Hotel in Rotorua
#27 Romantic Hotel in Rotorua
#27 Luxury Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$85 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Rotorua
#17 Spa Hotel in Rotorua
#27 Romantic Hotel in Rotorua
#27 Luxury Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (322)
Room & Suite (241)
Dining (69)
Pool & Beach (15)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
PennyW
12 December 2017|
AnswerShow all 5 answers
Response from Phila987 | Property representative |
Hi Penny yes hairdryer in every room Kind regards Phil
1
Vote
teeteeSanJose
18 June 2017|
AnswerShow all 8 answers
Response from Phila987 | Property representative |
Dear teeteeSan thank you for your question. The review you read occured at the time we took over the management of the Princes Gate Hotel back in April 2016. A professional pest control company fixed the problem and also... More
1
Vote
Ruth F
21 April 2017|
Answer
Response from Phil A | Property representative |
Dear Ruth Thank you for your message. I am unable to put a link in this feedback due to Tripadvisor guidelines. You can find contact details on our website however I am unable to post that here. It is easy to find online... More
0
Votes
Room Tips
"Book and pay in advance to get your best rate."
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"Next time I would ask for a Lake view"
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"No lift! The stars were cumbersome!"
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"Room 29 was at the back but had a large bathroom"
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