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Prince's Gate Hotel

864 reviews
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Traveller (293)
Room & Suite (239)
Dining (69)
Overview
  • Excellent39%
  • Very good29%
  • Average18%
  • Poor8%
  • Terrible6%
Travellers talk about
“historic hotel”(26 reviews)
“hot pools”(52 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (864)Write a Review
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All reviewshistoric hotelgovernment gardenshot poolsmain buildingrotorua museumsmall roomnew zealandpolynesian spacentral locationeat streetcabaretsuiteyesteryearchandeliersfireplacefurnishingsfoyer
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1 - 5 of 820 reviews
Reviewed 2 days ago

Firstly the good The room was spotless The Bed was comfortable the staff really nice the food in restaurant really nice. My expectations for Princes Gate was high as the history and look of the place appealed to me . The first disappointment was I...More

Thank Juliea1928
Reviewed 5 days ago via mobile

The hotel itself is quite nice, it’s small/quaint and in a good location in Rotorua. The staff we friendly and attentive and the hotel is close enough to walk to all the restaurants and bars, yet far enough away from the main drag. We stayed...More

Thank Whoopso
Response from Phila987, General Manager at Prince's Gate HotelResponded 3 days ago

Good morning Whoopso Thank you for staying with us and for your feedback - greatly appreciated. Sorry about the stairwell noise. We have just replaced one of our two stairways, and are soon replacing the stairway behind the room you stayed in. Much stronger construction...More

Reviewed 1 week ago via mobile

A lovely feeling of history from the moment you arrived . But Double bed not very comfortable, suspect it’s a bit on the tired side as was the bathroom. Very noisy particularly on a Saturday night. Restaurant served delicious food . All in all a...More

1  Thank Nardia S
Response from Phila987, General Manager at Prince's Gate HotelResponded 1 week ago

Good morning Nardia. Thank you for your review and feedback - greatly appreciated. We have installed new beds in 40 rooms and the remainder will have new beds within 3 months. Many of the bathrooms will be upgraded along with new furniture and some new...More

Reviewed 1 week ago via mobile

Took family from overseas to Rotorua for a few days, we stayed at Princes Gate, they have some great apartments, we stayed in a lovely one, two bedrooms, lovely living area, good for parking and close to the township. I have always wanted to stay...More

Thank Christine B
Response from Phila987, General Manager at Prince's Gate HotelResponded 1 week ago

Dear Christine B Thank you for staying with us and we are so pleased you enjoyed your apartment. Thank you for taking the time to forward a review - greatly appreciated. Our ongoing refurbishment plans include new beds, furniture and kitchen revamps for the apartments!...More

Reviewed 2 weeks ago via mobile

Having arrived at the hotel, it’s old school charm was impressive from the outside. Clearly an old hotel that had been preserved from its former glory when built in 1897. A friendly greeting from the reception staff boded well for our stay. Sadly that is...More

Thank Cameron A
Response from Phila987, General Manager at Prince's Gate HotelResponded 1 week ago

Good morning Cameron. Thank you for staying at the Princes Gate Hotel, and for providing feedback - greatly appreciated. Since taking over the management of the hotel late April 2016, we have implemented a significant refurbishment plan that has included installing airconditioning units in all...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$115 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Rotorua
#10 Business Hotel in Rotorua
#19 Luxury Hotel in Rotorua
#27 Romantic Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Rotorua
#10 Business Hotel in Rotorua
#19 Luxury Hotel in Rotorua
#27 Romantic Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (293)
Room & Suite (239)
Dining (69)
Pool & Beach (15)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
PennyW
12 December 2017|
AnswerShow all 5 answers
Response from Phila987 | Property representative |
Hi Penny yes hairdryer in every room Kind regards Phil
1
Vote
teeteeSanJose
18 June 2017|
AnswerShow all 7 answers
Response from Phila987 | Property representative |
Dear teeteeSan thank you for your question. The review you read occured at the time we took over the management of the Princes Gate Hotel back in April 2016. A professional pest control company fixed the problem and also... More
1
Vote
Ruth F
21 April 2017|
Answer
Response from Phil A | Property representative |
Dear Ruth Thank you for your message. I am unable to put a link in this feedback due to Tripadvisor guidelines. You can find contact details on our website however I am unable to post that here. It is easy to find online... More
0
Votes
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12
Room Tips
"Ask for upstairs and inside"
Read review
"Suites were very comfortable"
Read review
"The suites have a kitchenette so if you like - just cook there"
Read review
"stay elsewhere"
Read review
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