We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Copthorne Hotel Rotorua

328-348 Fenton St, Rotorua 3010 New Zealand
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
View deal
View all 16 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (111)
Room & Suite (24)
Dining (14)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
Read more
Updated 13/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 13/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#82 of 89 hotels in Rotorua
Copthorne Hotel Rotorua is situated in a region that offers unique geothermal wonders and the prospect of an exhilarating holiday. Located on Fenton Street, the hotel is a short distance from the city centre, and perfectly located for guests wishing to sample all that the city and broader region have to offer. This includes the luxurious Polynesian Spa overlooking scenic Lake Rotorua, the world-famous Pohutu Geyser, with the Te Puia NZ Maori Arts & Crafts Institute providing an amazing window into New Zealand's indigenous culture, its traditions and crafts. Copthorne Hotel Rotorua’s leisure facilities include a fitness centre and outdoor heated pool. The hotel restaurant serves a hearty a la carte breakfast by day, and provides excellent a la carte dining in the evenings, with an emphasis on quality traditional Kiwi fare. The hotel bar is open every evening. Copthorne Hotel Rotorua is a Qualmark 4 Star and Enviro Silver rated hotel and is part of the Rotorua Sustainable Tourism Charter. Please note: Some facilities or amenities may be limited at this time.
Read more
Full view
Property amenities
Free parking
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Street parking
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Breakfast available
Breakfast in the room
Kids' meals
Special diet menus
Wine / champagne
Vending machine
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Laundry service
Show more
Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Good to know
438Reviews4Q+A85Room tips
Traveller rating
  • 47
  • 108
  • 137
  • 77
  • 69
Time of year
Traveller type
  • More
Selected filters
  • Filter
  • English
Popular mentions
Daniel Trim wrote a review May 2021
1 contribution
Had an amazing experience. Rooms were well kept, bedding was incredibly comfortable and showers were awesome. Front desk was incredibly polite and the al la carte was awesome! Sunail Bist served us and was incredibly kind and polite and mike did an amazing job with the food!
Read more
Date of stay: May 2021Trip type: Travelled as a couple
Nada wrote a review Apr 2021
3 contributions
Just wanted to shout out a big thanks to the amazing staff at the Copthorne, chef Mike the meals were to die for, Bist sir you looked after us as we were the the only guests there, thanks for the best coffee and recommendations on things to do at Rotorua. Cheers till next visit 😊
Read more
Date of stay: April 2021Trip type: Travelled with family
Seralou92 wrote a review Apr 2021
Titirangi, New Zealand39 contributions3 helpful votes
I spent two nights here after Easter weekend. When I checked in I didn't get info on where everything was, so I barely new how to locate the room I was staying in, nor did I know where to have my breakfast the next morning or where the pool was. I did manage to find my way to the dining area the next morning, I was the only one there for the first part. The manager was there to take my order, I had the omelette which was delicious and he even offered to get me toast which I thought was going the extra mile, since I could have done it myself. The hotel is definitely showing it's age these days. My room was small though it did fit two beds (a queen and a single), good for a solo person but would think 3 people would be a squeeze. There where holes in the ceiling in 3 places as if they've needed to get up there, so cut through and placed the cut piece back over the hole. The fan in bathroom didn't work either so the room was super fogged up and soaking wet. The worst part was I could hear everything from the rooms next door, including they're toilet stops at all hours of the day/night... I was situated on the ground floor. There was also a ranch slider which could not be opened as they had locked it and the key was no where to be found. Would have been nice to be able to have that open. The hotel is in desperate need of repair &/or renovated to some degree. Unless it was renovated I don't think I would stay here again unfortunately.
Read more
Date of stay: April 2021Trip type: Travelled solo
John Ontario Noella wrote a review Jan 2021
Auckland, New Zealand10 contributions4 helpful votes
We were lucky to get a room for three at very late notice - great price of $130!!! Very friendly receptionist who explained everything on arrival. Room was a little dated although tidy. Receptionist informed that renovations had not been possible since the pandemic. Aircon was ok, but could have been a little cooler due to the heat inside and out. Decent sized outdoor pool - although it was as hot as a spa pool. Not sure why there wasn’t any cold water in the pool..... Parking right outside room which was handy. Would stay here again but only for an overnight stay
Read more
Date of stay: January 2021
Sleep Quality
Susan wrote a review Jan 2021
Manila4 contributions
We stayed two nights with kids and overall we loved our stay and thought it was great value for money ($150 per night). The hotel is not right in the centre of town but it is only a couple of minutes drive which suited us fine as it was easy to park in the centre. The room was spacious and clean, bed was very comfortable. Staff at reception were friendly. The kids and us loved the pool and spas, great temperature and the pools were clean. Some of the tiles around the pool need replacing but I understand that this may not be a priority during difficult covid times. My only suggestion would be to include some seating and shade within the gated pool area for parents who are supervising children or people who may like to sun bathe. There is a lovely seating area just outside the gated pool area but not ideal if you need to be close to children in the pool or if you prefer some sun. Great stay and we would stay again.
Read more
Date of stay: January 2021Trip type: Travelled with family
US$77 - US$113 (Based on Average Rates for a Standard Room)
rotorua kingsgate hotel
Kingsgate Hotel Rotorua
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Copthorne Hotel Rotorua
Which popular attractions are close to Copthorne Hotel Rotorua?
Nearby attractions include Te Puia (1.1 km), Whakarewarewa - The Living Maori Village (0.8 km), and New Zealand Maori Arts and Crafts Institute (1.1 km).
What are some of the property amenities at Copthorne Hotel Rotorua?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Copthorne Hotel Rotorua?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Copthorne Hotel Rotorua?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Copthorne Hotel Rotorua?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Copthorne Hotel Rotorua?
Conveniently located restaurants include Ciabatta Cafe and Bakery, Urbano Bistro, and Oppie's Fish & Chips.
Are there opportunities to exercise at Copthorne Hotel Rotorua?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Copthorne Hotel Rotorua offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Copthorne Hotel Rotorua?
Many travellers enjoy visiting Tamaki Māori Village (1.9 km), Te Puia (1.1 km), and Whakarewarewa - The Living Maori Village (0.8 km).
Is Copthorne Hotel Rotorua accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.