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Lovely service from staff very friendly and helpful, however very very tired facilities especially spas and rooms and bathroom wasnt cleaned very well, expensive for what you get..we also got turned away for breaky cause it was full.
The Sudima Hotel Lake Rotorua is a very large hotel that does cater for tourist buses which we were one of these, however as a tour of older people we were more reserved unlike some of the asian tours staying in the hotel on the...More
The check in experience was great with friendly and professional staff but it was spoiled by the smell of damp carpet through the whole reception area. There were 3 full bus loads of international tourists who were incredibly noisy with children running and shouting I....More
Thank Leisa D
Response from Hemal G, Front Office Manager at Sudima Hotel Lake RotoruaResponded 6 days ago
Thank you for taking the time and sharing your experience with us, we really appreciate it. I do apologise for the issues that you faced during your stay with us, you will be happy to know that one of the main blocks is...More
Ideal location for the lake and about 15 minutes walk to the town centre for restaurants etc. Free parking and free wifi. Room was good, bed comfy. Nice bar area if a little pricey. We did not eat breakfast at the hotel so cannot comment...More
Rotorua is an extremely geothermal and active area of North Island, so the first thing that hits you when arriving at the hotel is the strong smell of sulphur. The hotel is large and split over a couple of low level buildings, with parking...More