We had arranged 2 nights accommodation through GrabOne but as the first night was on a Thursday and the second on the Friday (deemed to be a weekend day). Initially we were told that this is deemed to be 2 bookings and that we would have to vacate the room by 10.00am on the Friday morning and come back at 3.00pm. After much discussion, common sense prevailed and, we were allowed to stay in the room. On arrival at about 3.30 pm we asked for a reservation in the dining room for dinner that night only to be told that it was fully booked. Again, after discussions a table was made available for us. However, we noted that not all of the dining room was used. The meal that night was a disapointment as we had ordered one of the more expensive meals which turned out to be a very small helping of chicken consisting mostly of bones and a very small amount of chicken. Also, the serving of vegetables was very small. Fortunately the steak meal on the second night was much better and the breakfasts were excellent. Overall, the place is very tired and needs considerable improvement.…
Our lake view twin room was spectacular. The view is stunning from the room . The staff were all very friendly and attended to all our needs .We will be back and recommend this place to all our friends.
Four of us stayed two nights on the 3rd and 4th Feb. The lake view rooms were spacious and comfortable. The cooked breakfast were tasteful and what impressed us most were the stem green parts of tomatoes were sliced off. Just imagine the effort and patience the chef had put in his/her work. The waitresses in the restaurant were very helpful and staff were friendly. We stayed in July 2019 and enjoyed it very much.We were sad the Resort was closed last year due to COVID-19. We found the services this time was just the same as that we got last time. We will certainly come back again and again.
We returned for another stay at the VR Lake Resort and we were not disappointed. On arrival we were greeted with a warm welcome from Binny, an efficient check-in of only a couple of minutes and we immediately felt comfortable. This time we had a ground floor room - wonderful - we were able to sit outside with our coffee and relax and soak up the beautiful scenery. The housekeeping team did a great job keeping our room clean and tidy. We didn't get to use the pool but we did go out on the lake with the Hotel's kayaks which was fun to do. The staff here are amazing - they are all so friendly and helpful and as returning guests we were given a personal service that made us feel special. The lovely buffet breakfast set us up for the day and dinner in the restaurant again was excellent. Our thanks to Leila for looking after us. We loved our stay and we are already looking at booking again. Thanks again to the VR Team. …
The room was clean and comfortable and we enjoyed one night's stay there. The view was lovely overlooking the lake with lots of boats moving around, jet skiing and other lake activities. A very small balcony though - we were just able to fit a kitchen chair sideways on the balcony to watch the lake activities. Enjoyed dinner at the restaurant with good service too.
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