VR Rotorua Lake Resort
740 reviews
#14 of 89 Hotels in Rotorua
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366 State Highway 33 Mourea, Rotorua 3704 New Zealand
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About
#14 of 89 hotels in Rotorua
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
Located in the exclusive suburb of Okawa Bay, Mourea on the beautiful shores of Lake Rotoiti is a unique & classy hotel - The VR Rotorua Lake Resort.Just 15 minutes drive from central Rotorua, the VR Rotorua Lake Resort offers lodge style influenced accommodation options, designed to make a visit one of affordable luxury, combining high quality details with pleasure & fun.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kids' meals
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Picnic area
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Private balcony
Room service
Safe
Flatscreen TV
Room types
Suites
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HOTEL CLASS
HOTEL STYLE
Great View
Charming
Location
Full view
740Reviews4Q+A100Room tips
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We had arranged 2 nights accommodation through GrabOne but as the first night was on a Thursday and the second on the Friday (deemed to be a weekend day). Initially we were told that this is deemed to be 2 bookings and that we would have to vacate the room by 10.00am on the Friday morning and come back at 3.00pm. After much discussion, common sense prevailed and, we were allowed to stay in the room. On arrival at about 3.30 pm we asked for a reservation in the dining room for dinner that night only to be told that it was fully booked. Again, after discussions a table was made available for us. However, we noted that not all of the dining room was used. The meal that night was a disapointment as we had ordered one of the more expensive meals which turned out to be a very small helping of chicken consisting mostly of bones and a very small amount of chicken. Also, the serving of vegetables was very small. Fortunately the steak meal on the second night was much better and the breakfasts were excellent. Overall, the place is very tired and needs considerable improvement.…
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Date of stay: February 2021
Value
Rooms
Service
Helpful
Response from vivek singh, General Manager at VR Rotorua Lake Resort
Responded yesterday
Dear valued Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our departments heads . We do hope you give us another chance as we will definitely improve our services. Take care and we look forward to welcome you again in near future . Regards, Vivek
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Our lake view twin room was spectacular. The view is stunning from the room . The staff were all very friendly and attended to all our needs .We will be back and recommend this place to all our friends.
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Date of stay: February 2021
Helpful
Response from vivek singh, General Manager at VR Rotorua Lake Resort
Responded yesterday
Dear valued Guest, I appreciate your positive feedback about our Resort . We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Take care . Regards, Vivek
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Four of us stayed two nights on the 3rd and 4th Feb. The lake view rooms were spacious and comfortable. The cooked breakfast were tasteful and what impressed us most were the stem green parts of tomatoes were sliced off. Just imagine the effort and patience the chef had put in his/her work. The waitresses in the restaurant were very helpful and staff were friendly. We stayed in July 2019 and enjoyed it very much.We were sad the Resort was closed last year due to COVID-19. We found the services this time was just the same as that we got last time. We will certainly come back again and again.
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Date of stay: February 2021Trip type: Travelled with friends
Helpful
Response from vivek singh, General Manager at VR Rotorua Lake Resort
Responded 2 weeks ago
Dear Valued Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Take care. Regards, Vivek
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We returned for another stay at the VR Lake Resort and we were not disappointed. On arrival we were greeted with a warm welcome from Binny, an efficient check-in of only a couple of minutes and we immediately felt comfortable. This time we had a ground floor room - wonderful - we were able to sit outside with our coffee and relax and soak up the beautiful scenery. The housekeeping team did a great job keeping our room clean and tidy. We didn't get to use the pool but we did go out on the lake with the Hotel's kayaks which was fun to do. The staff here are amazing - they are all so friendly and helpful and as returning guests we were given a personal service that made us feel special. The lovely buffet breakfast set us up for the day and dinner in the restaurant again was excellent. Our thanks to Leila for looking after us. We loved our stay and we are already looking at booking again. Thanks again to the VR Team. …
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Date of stay: January 2021
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Response from vivek singh, General Manager at VR Rotorua Lake Resort
Responded 2 weeks ago
Dear Valued Guest, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our Resort and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Thanks again and we look forward to welcome you again in near future . Regards, Vivek
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The room was clean and comfortable and we enjoyed one night's stay there. The view was lovely overlooking the lake with lots of boats moving around, jet skiing and other lake activities. A very small balcony though - we were just able to fit a kitchen chair sideways on the balcony to watch the lake activities. Enjoyed dinner at the restaurant with good service too.
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Date of stay: December 2020
Cleanliness
Service
Sleep Quality
Helpful
Response from vivek singh, General Manager at VR Rotorua Lake Resort
Responded 2 weeks ago
Dear Valued Guest, I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon. Take care . Regards, Vivek
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PRICE RANGE
US$53 - US$153 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Amora Lake Resort
LOCATION
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
NUMBER OF ROOMS
42
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Claim Your Listing Frequently Asked Questions about VR Rotorua Lake Resort
Which popular attractions are close to VR Rotorua Lake Resort?
Nearby attractions include Okere Falls Track (4.0 km), Hell's Gate (3.2 km), and Hamurana Springs Nature Reserve (6.5 km).
What are some of the property amenities at VR Rotorua Lake Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at VR Rotorua Lake Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at VR Rotorua Lake Resort?
Yes, free parking is available to guests.
Are there opportunities to exercise at VR Rotorua Lake Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does VR Rotorua Lake Resort have an airport shuttle?
Yes, VR Rotorua Lake Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at VR Rotorua Lake Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does VR Rotorua Lake Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to VR Rotorua Lake Resort?
Many travellers enjoy visiting Tamaki Māori Village (11.7 km), Te Puia (14.5 km), and Whakarewarewa - The Living Maori Village (14.0 km).
Does VR Rotorua Lake Resort have any great views?
Yes, guests often enjoy the harbour view available here.
Is VR Rotorua Lake Resort accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.